The 15 24/7 plumbers serving Park City

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,622 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown Park CityHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,622 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Park City →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Plumbing Utah

Top pick24/7 per Google listing

4.9 (500 Google reviews)4.3 on Yelp (17) 17.5 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Dispatches crews within hours even during blizzards and handles complex leak detection that stumped other companies, but one customer was ghosted after submitting photos for an estimate.

Rating mix — of the 15 reviews we analyzed500 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

One documented case of no follow-up: Customer provided photos for estimate; technician said he'd send pricing but never did, forcing customer to hire competitor (1 of 112 reviews)

To be fair

Exceptional emergency response: 5 reviews explicitly mention same-day or next-day arrival, including one during a blizzard and multiple water main bursts resolved in hours (cited in 5 of 112 reviews)
Expert leak detection: 3 reviews highlight finding leaks that other plumbers missed, with Brandon specifically praised as 'hands-down the most knowledgeable expert in leak detection' (cited in 3 of 112 reviews)
Proactive pricing fairness: When customer flagged pricing concern, Brandon personally reviewed the problem and corrected the bill without argument (cited in 1 of 112 reviews)

What reviewers praise

“Make this your first and only call. I truly wish I had found Brandon and his team before bringing in other plumbers and even a foundation repair company. It would’ve saved me so much time, money, and stress. Brandon is hands-down the most knowledgeable …”

Andrew McMahon · ★★★★★ · Google · Nov 2025

The most critical take we found

“Had an appointment with Joey. Called to tell us he couldn't make it due to being too far and asked for pictures instead to provide an estimate. We texted over pictures. Said he had a busy day and would get pricing back to us. Never did. We ended up hiring …”

Peter G. · ★ · Yelp · Oct 2024

We read 112 of 500 reviews · newest from Nov 2025 · BBB A+ accredited

(801) 601-1298

Full report →Website ↗

Millcreek Plumbing Inc.

Top pick24/7 per Google listing

4.9 (426 Google reviews)3.3 on Yelp (8) 19.2 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Millcreek Plumbing earns 4.9★ (426 reviews) with 89/97 five-stars analyzed; fast_response=20, workmanship=17, communication=9 — confirmed gas line emergency resolved same day after 3 other plumbers failed; only outlier is 1 remodel bid allegedly 10x market rate.

Rating mix — of the 15 reviews we analyzed426 total on Google

5★11

4★0

3★0

2★0

1★4

What reviewers keep saying

Gas line leak inside wall: resolved same day after gas company shut off service and 3 prior plumbers failed or declined — Brady arrived within an hour. (cited in 1 of 97 reviews)
Communicative throughout: techs explain diagnosis, walk through multiple solution options, and leave workspace clean — sewer scoping through remodels praised consistently. (cited in 2 of 97 reviews)
Water line and sewer jobs both executed at quoted price; fair_pricing=6 in 97 reviews; one reviewer confirmed cheaper than all 9 other bids. (cited in 1 of 97 reviews)

What reviewers complain about

Remodel pricing outlier: bid was "almost 10 times the price" of the next-highest among 10 competing plumbers for one residential remodel project. (1 of 97 reviews)

What reviewers praise

“I have worked with Millcreek Plumbing twice now (shout out Chris!) and they do excellent work. Straight-forward, efficient, and they explain what is happening. One of the jobs was a big issue that required some road construction. They took care of …”

Al Robison · ★★★★★ · Google · Feb 2026

The most critical take we found

“We got 10 plumbing bids for a residential remodel project. These guys were the most expensive by a long shot! They bid almost 10 times the price of what we ended up paying elsewhere. Yikes!”

Christy Blake · ★ · Google · Nov 2025

We read 97 of 426 reviews · newest from Feb 2026

(385) 360-6742

Full report →Website ↗

Towers Plumbing Heating & Cooling

Top pick24/7 per Google listing

4.9 (311 Google reviews)3.2 on Yelp (13) 19.4 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ on 311 reviews with 90% 5-star and fast_response cited 18 times; one documented broken-pipe same-day fix within minutes of scheduling — one no-show incident is the only notable negative.

Rating mix — of the 15 reviews we analyzed311 total on Google

5★10

4★0

3★0

2★2

1★3

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

What reviewers keep saying

Scheduling speed cited consistently: burst pipe scheduled 'within minutes'; same-day service mentioned 10 times; fast_response in 18 of 100 analyzed reviews (cited in 3 of 100 reviews)
Technical skill specifically documented: gas hookup technician praised for safety-first approach and clear process explanation; workmanship theme in 17 of 100 reviews (cited in 2 of 100 reviews)

What reviewers complain about

One documented no-show: reviewer took day off, received end-of-day call saying tech couldn't come; no rescheduling offered (1 of 100 reviews)

What reviewers praise

“David helped replace our garbage disposal. He Communicated well with pricing options, warranty options, payment options and helped us with what best worked for us. We appreciated his attention to detail and work”

Romney Vea · ★★★★★ · Google · Feb 2026

The most critical take we found

“Murray Tower Plumbing plumbed my sink and dishwasher. It was the worst experience ever. From the moment that they walked into my home all the technician did was complain about the job being one that he could not make money on. I will never use this company …”

C B. · ★ · Yelp · Nov 2013

We read 100 of 311 reviews · newest from Feb 2026

(801) 436-6057

Full report →Website ↗

Neighborly Plumbing and Drain Cleaning

Top pick24/7 per Google listing

4.9 (268 Google reviews) 17.6 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 268 Google reviews; 86 analyzed, 97.7% positive. Trenchless sewer repair saved one customer $5,000 vs. other estimates. fast_response in 10 of 86 reviews.

Rating mix — of the 15 reviews we analyzed268 total on Google

5★13

4★1

3★0

2★0

1★1

Why we're cautious

1★ reviewer reports lawn held hostage 2+ months post-sewer repair due to payment dispute with upstream contractor (24 Hour Plumbing Pros); city and lawyer involvement reported (1 of 86 reviews)
1★ review: lawn dug for sewer repair not restored after 2+ months; payment dispute with subcontracting company left customer without recourse (1 of 86 reviews)

To be fair

fast_response theme in 10 of 86 reviewed; arrived within the hour on multiple calls; same-day scheduling noted (cited in 2 of 86 reviews)
Sewer work significantly undercut competing estimates: saved $5,000 on trenchless repair; saved $8K+ with jetting recommendation over full tear-out (cited in 2 of 86 reviews)
workmanship theme in 14 of 86 reviews; fixed bathtub leak saving fixture where others said full replacement required (cited in 2 of 86 reviews)

What reviewers praise

“Mathew and Anson were great. They notified me that they would arrive within the hour. They were spot on. Humored me when I asked them to show me the process of draining my water heater. Professional and kind. Very reasonable price for the service.”

Maria Schindler · ★★★★★ · Google · Feb 2026

The most critical take we found

“Nieghborly plumbing came and replaced my sewer pipe after catus plumbing messed it up. So far so good on the plumbing. They were both contracted buy 24 hour plumbing pros. The problem is that they were supposed to replace the lawn that they had to dig up,they …”

Cindy Viklund · ★ · Google · Feb 2026

We read 86 of 268 reviews · newest from Feb 2026

(385) 475-2605

Full report →Website ↗

Bumble Bee Plumbing

Top pick24/7 per Google listing

4.9 (180 Google reviews)3.3 on Yelp (8) 18.8 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 180 Google reviews; 100 analyzed, 95% positive. Zack beat 3 competing sewer quotes by $6,000. Slow-response and expensive flags appear in 2–3 reviews each.

Rating mix — of the 15 reviews we analyzed180 total on Google

5★11

4★0

3★1

2★0

1★3

Why we're cautious

1★ Yelp reviewer reports excessive charges by the hour, very slow work pace, and a simple steamer install taking weeks; recommends going elsewhere (1 of 100 reviews)
slow_response theme in 2 reviews; 1★ Yelp review reports job took several weeks that should have been a couple hours (1 of 100 reviews)

To be fair

fast_response theme in 15 of 100 reviewed; scheduled next day from late-night contact; arrived within arrival window cited in sewer job review (cited in 3 of 100 reviews)
communication theme in 14 of 100 reviews; office sends notifications from quote through completion; plumber drew pictures to explain issue (cited in 3 of 100 reviews)
Sewer main repair quote $6,000 cheaper than 3 competing plumbers; didn't inflate a ceiling-leak into an expensive fix when it wasn't warranted (cited in 2 of 100 reviews)

What reviewers praise

“So glad to find an honest and fair local plumber. Locally owned and operated. Not part of the Venture Capital firms that overcharge, and upsell. Zach was great to work with. I've had them come back multiple times for other projects and everytime the …”

Kent Edman · ★★★★★ · Google · Feb 2026

The most critical take we found

“Wow!! I literally have never posted a review in my life but feel I would be doing a disservice by not sharing my unbelievably bad experience with Brighton Plumbing (Yes, this Brighton Plumbing!). Where's the zero stars option when you need it?! The …”

Kari H. · ★ · Yelp · Jul 2020

We read 100 of 180 reviews · newest from Feb 2026

(385) 205-1833

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

All Hours Plumbing, Heating & Cooling

Caveats apply24/7 per Google listing

4.7 (2,660 Google reviews)2.3 on Yelp (3) 17.4 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency response and workmanship (dispatches quickly, technicians are professional), but pricing is a major concern with quotes varying wildly on the same job.

Rating mix — of the 15 reviews we analyzed2,660 total on Google

5★7

4★0

3★1

2★0

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Major variance in dimension scores (36-point spread) driven by low pricing_fairness (46/100) despite high marks elsewhere suggests inconsistent or expensive pricing structure that contradicts otherwise excellent service (1 of 99 reviews)
Yelp rating of 2.3/5 with only 3 reviews vs Google's 4.7/5 with 2660 reviews suggests potential selection bias or that negative reviews appear on alternative platforms
Significant pricing discrepancy: one reviewer received quote of $3500 from All Hours vs $2300 from competitor for identical HVAC unit (1 of 99 reviews)

To be fair

Fast emergency dispatch and same-day service: multiple reviewers praise quick response times, including one who received same-day service on a Sunday flooding emergency (cited in 3 of 99 reviews)
High-quality workmanship and attention to detail: 5 reviewers specifically mention professional installation, thorough work, and clean finishing (cited in 5 of 99 reviews)
Good communication and customer education: multiple technicians explained work before starting and kept customers informed of progress (cited in 3 of 99 reviews)

What reviewers praise

“Josh Jones did an outstanding job working on our fuse box and installing a surge protector. He is an experienced electrician with great people skills. He explained what he was going to do before he started the work. He showed us the work afterwards and made …”

Sean Prescott · ★★★★★ · Google · Mar 2026

The most critical take we found

“I used to use these guys all the time. They are now Whipple. Overpriced and horrible experience. Tech came put to visit. Reviewed units two tanks in our building and quoted me $3500 for each 40G hot water tank. I quoted with another group that quoted $2300 …”

Kyle Muir · ★ · Google · Sep 2024

We read 99 of 2,660 reviews · newest from Mar 2026

(801) 477-8471

Full report →Website ↗

Beehive Plumbing

Caveats apply24/7 per Google listing

4.8 (2,251 Google reviews)3.3 on Yelp (58) 19.0 mi from downtown Park City

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Fast emergency response and solid workmanship, but pricing complaints and occasional no-shows create tension between quality and value.

Rating mix — of the 15 reviews we analyzed2,251 total on Google

5★6

4★1

3★1

2★1

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

No-show and scheduling cancellations: 3 separate reviews report appointment cancellations, rescheduling delays, or complete no-shows on booked times (3 of 152 reviews)
Suspected diagnostic manipulation: 1 credible review alleges pressure valve was artificially adjusted during inspection to justify $2,000+ upsell; management defended plumber without investigation (1 of 152 reviews)
Bait-and-switch on product specs: 2 reviews report customers receiving lower-grade equipment than quoted (energy star vs. high efficiency water heaters, cheaper PRV options) (2 of 152 reviews)

To be fair

Rapid emergency response: 6 reviews cite same-day or within-hours arrival for urgent issues, including after-hours and weekend calls (cited in 6 of 152 reviews)
Technician quality and friendliness: 8 reviews specifically praise individual plumbers' professionalism, knowledge, and courteous demeanor (cited in 7 of 152 reviews)
Transparency on pricing and scope: 4 reviews explicitly note receiving honest estimates, no upsell attempts, or clear explanation of options before work (cited in 4 of 152 reviews)

What reviewers praise

“If a water heater is going to go out it will be on the weekend. Thank goodness that BeeHive Plumbing has technicians available. Comfort Solutions referred us to them when we called them and we were so happy. They gave us a window they would be here, then …”

Sande Harris · ★★★★★ · Google · Mar 2026

The most critical take we found

“If mediocre or "good enough" is what you're looking for, then these guys are right for you. They replaced the PRV with the cheapest type available and installed some pex pipe where a decent plumber would've used copper. Not impressed.”

Amy G. · ★★ · Yelp · Dec 2016

We read 152 of 2,251 reviews · newest from Mar 2026 · BBB A+ accredited

(801) 997-8145

Full report →Website ↗

Big Brothers Home Services

Caveats apply24/7 per Google listing

4.9 (795 Google reviews)4.2 on Yelp (15) 19.0 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ on 795 reviews with 88% 5-star and 0 BBB complaints in 4 years; strong toilet, water heater, and sewer coverage — one $688 charge for a 15-minute repair and one reported profane voicemail are the notable exceptions.

Rating mix — of the 15 reviews we analyzed795 total on Google

5★9

4★1

3★1

2★2

1★2

Why we're cautious

Owner made profane calls to a wrong number and left swearing voicemails — documented in 1-star review (1 of 100 reviews)
Pricing high for short-visit work: $688 charged for approximately 15 minutes of work on shower nozzle where customer's husband had pre-disassembled everything; reviewer called it 'highway robbery' (1 of 100 reviews)

To be fair

Zero BBB complaints in 4 years of operation; professional theme in 48 of 100 analyzed reviews — highest of any plumber in this batch (cited in 3 of 100 reviews)
Same-day response and clear communication: reviewer called, came same day, described technician as 'responsive, communicative and transparent'; fast_response in 11 of 100 reviews (cited in 2 of 100 reviews)

What reviewers praise

“We had a water leak pipe and they came and gave us price originally. They started to finish and realized it was better to take more off. They recommended us and gave us a good price. To do the extra stuff. I recommend the big brother company they are nice …”

Cheyeanne Johnson · ★★★★★ · Google · Mar 2026

The most critical take we found

“We had a blocked central water pipe. In trying to snake a toilet to unblock the pipe beneath, instead of their snake going down the central pipe where it needed to go, Big Brother Home Services accidentally snaked through the wall horizontally into the toilet …”

Michelle Petersen · ★ · Google · Sep 2025

We read 100 of 795 reviews · newest from Mar 2026

(385) 213-1648

Full report →Website ↗

Expert Services - Plumbing, Heating, Air & Electrical

Caveats apply24/7 per Google listing

4.8 (681 Google reviews)4.4 on Yelp (100) 19.1 mi from downtown Park City

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Excellent emergency responders with same-day service and skilled technicians, but pricing concerns and at least two reports of aggressive upselling tactics warrant getting a second opinion on major repairs.

Rating mix — of the 15 reviews we analyzed681 total on Google

5★7

4★0

3★1

2★2

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Two separate reports of aggressive upselling and false diagnoses: one reviewer charged $900 for unnecessary pressure valve replacement with dishonest explanations (bVuwBooTC5noX9j1Pwwf); another had furnace red-tagged with false CO/gas leak claims, later verified as non-existent by two independent technicians (YmB7vlCqUv3jxLCG88kS). Company reportedly dismissive when questioned. (2 of 201 reviews)
Pricing significantly above market in multiple cases: $1,600 water heater quote for $60 DIY fix (FFuOfhwK956MnWecYltT), $707.50 for three basic installations (vvU8k5jlfZwl6n5oxJzU), inconsistent with company claim of 'fair pricing' (2 of 201 reviews)

To be fair

Consistently fast emergency response, with multiple reviewers reporting same-day or next-day service even for complex jobs like sewer replacements and water heater failures (cited in 5 of 201 reviews)
Technicians consistently praised for thorough explanations of problems and solutions, with 7+ reviewers mentioning clear communication and educational approach (cited in 6 of 201 reviews)
High-quality workmanship on complex plumbing: sewer line replacements, water heater installations, gas line work, and long-term repairs that don't recur (cited in 4 of 201 reviews)

What reviewers praise

“When I want my plumbing fixed, I'd like it to be fixed in a way that the problem does not come back. You get what you pay for and I'd rather pay a little extra up-front than pay twice when the first repair fails and it has to be done again. We have had …”

Chris Schaeffer · ★★★★★ · Google · Mar 2026

The most critical take we found

“Quoted me $1600 for a new water heater for something I easily fixed myself in under 17 minutes for $60. But they were friendly and came to check it out quickly.... I get why now.”

Michael W. · ★★ · Yelp · Dec 2019

We read 201 of 681 reviews · newest from Mar 2026

(801) 810-7985

Full report →Website ↗

Just Right Plumbing

Caveats apply24/7 per Google listing

4.9 (475 Google reviews)4.0 on Yelp (99) 19.2 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent workmanship and communication, but scheduling reliability is inconsistent and pricing fairness has drawn serious complaints.

Rating mix — of the 15 reviews we analyzed475 total on Google

5★7

4★1

3★1

2★0

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Service area reduction: 1 review reports company stopped serving customer's area after long-term relationship, offering no alternative support (1 of 178 reviews)
Post-acquisition service decline: Recent negative reviews (2024) cite deteriorated customer service after company buyout by national firm, contrasting with historical positive reviews (2 of 178 reviews)
Chronic scheduling and reliability issues: 2 reviews document multiple last-minute cancellations and time changes on paid membership accounts, forcing customers to rearrange schedules (2 of 178 reviews)

To be fair

Strong workmanship quality: 8 reviews praise thorough, professional installation and repair work with attention to detail (cited in 8 of 178 reviews)
Excellent communication and customer education: 7 reviews highlight technicians explaining work clearly, providing detailed documentation, and answering questions patiently (cited in 7 of 178 reviews)
Non-pressured sales approach: 5 reviews note technicians offer suggestions and options without aggressive upselling (cited in 5 of 178 reviews)

What reviewers praise

“I had a great experience with this heating service. Todd showed up with such good vibes - friendly, professional, and easy to talk to. He explained everything clearly so I understood what was going on. He also provided detailed photos of the work, which I …”

Tricia Bronson · ★★★★★ · Google · Mar 2026

The most critical take we found

“They did a great job installing my furnace 10 years ago. But now their service area does not cover my area. So they told me to pound sand. So big promises of long time support but don't count on it.”

Ryan U. · ★ · Yelp · Dec 2020

We read 178 of 475 reviews · newest from Mar 2026 · BBB A+ accredited

(801) 906-8645

Full report →Website ↗

Towers Plumbing Heating & Cooling

Caveats apply24/7 per Google listing

4.7 (472 Google reviews) 19.7 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Towers Plumbing earns 4.7★ (472 reviews) with 4/5 analyzed reviews 5-star; same-day turnaround confirmed including 24-hour project completion, but $1,350 P-trap repair complaint flags steep itemized billing on simple jobs.

Rating mix — of the 5 reviews we analyzed472 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 472 reviews so far. Treat this as a first read.

Why we're cautious

With only 5 reviews analyzed, 1 documents $700/hour effective rate for a P-trap repair; owner defended the "item code" pricing model as providing "value." (1 of 5 reviews)
Itemized billing model resulted in $1,350 for 2 hours of work on a simple P-trap repair; initial charge was $1,500 until customer pushed back. (1 of 5 reviews)

To be fair

Same-day or next-day scheduling confirmed: pressurized system fixed in under 24 hours; kitchen sink job completed immediately after quote accepted. (cited in 2 of 5 reviews)
Fair pricing mentioned explicitly in 1 of 5 reviews; upfront quote provided before any work started. (cited in 1 of 5 reviews)

What reviewers praise

“Eddie and Jacob were very professional. They work well together. I get important recommendations from Valley to improve my plumbing in my older home. I highly recommend Eddie, his experience is welcome!”

Patricia Fava · ★★★★★ · Google · Jan 2026

The most critical take we found

“If cost is not an issue, maybe this company is for you. $1350.00 for two hours of work plus a few miscellaneous parts from the truck. $700 AN HOUR FOR A PLUMBER THAT THE OWNER CONSIDERS A VALUE. Initially charged $1500 until I questioned the charges! Yes, I …”

S. Emery · ★ · Google · Oct 2025

We read 5 of 472 reviews · newest from Jan 2026

(801) 609-1589

Full report →Website ↗

Mr. Rooter Plumbing of South Salt Lake

Caveats apply24/7 per Google listing

4.9 (144 Google reviews) 19.1 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Shows up fast with honest pricing, led by standout techs Brian and Troy who handle complex jobs smoothly—but pricing variance suggests you might pay premium rates for their expertise.

Rating mix — of the 15 reviews we analyzed144 total on Google

5★13

4★0

3★0

2★0

1★2

Why we're cautious

High variance in pricing perception (variance=22): one reviewer called service 'pricy but necessary' while others praised fair pricing—same company, different tech or job complexity may explain gap (1 of 99 reviews)

To be fair

Next-day or same-day emergency response: 5 reviews explicitly mention rapid scheduling and on-time arrival, including midnight repairs in December (cited in 5 of 99 reviews)
Clear communication and transparency: 6 reviews highlight technicians explaining work, showing pictures of repairs, discussing options, and notifying customers of future problems (cited in 6 of 99 reviews)
Honest pricing approach: 4 reviews mention fair/transparent pricing, with one noting they quoted lower than two competitors and one praising refusal to overcharge (cited in 4 of 99 reviews)

What reviewers praise

“Brian Shepard provided excellent service! He came the very next day and arrived right on time. He was professional, thorough, and took the time to show me pictures from inside the line after snaking it, which I really appreciated. I highly recommend Brian and …”

lindsey watson · ★★★★★ · Google · Feb 2026

The most critical take we found

“We hire plumbers to run their auger tool to cut the roots out of our main sewer line, and always see a video of the results. We have done this preventive maintenance every 2 years, for the last 13. This time we hired Mr Rooter, you should not. In short, …”

David Young · ★ · Google · Jun 2025

We read 99 of 144 reviews · newest from Feb 2026

(385) 399-6380

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

SameDay Heating & Air, Plumbing, and Electrical

We'd call someone else first24/7 per Google listing

4.8 (9,302 Google reviews)2.3 on Yelp (100) 19.2 mi from downtown Park City

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 9,302 reviews — but 40 of 100 analyzed are 1-star; expensive cited 10 times, with multiple reviewers alleging quotes 2-5x competitors and one claiming a $5k-$20k HVAC upsell for a $2.5k job.

Rating mix — of the 15 reviews we analyzed9,302 total on Google

5★7

4★0

3★0

2★1

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Multiple reviewers allege diagnosis-as-upsell: $2,500 A/C job quoted at $5k-$20k; $29 diagnostic appointment used to push full system replacement; second-opinion rescues reported in 2 of 12 negative reviews (2 of 100 reviews)
Pricing cited as 2-5x competitors in multiple reviews — one reviewer saw $5,000-$20,000 quote for an A/C job another company did for $2,500 (2 of 100 reviews)
Upsell-before-diagnosis pattern in multiple reviews — tech pushed full system replacements before completing basic inspection; one reviewer stopped the process and got a second opinion at a fraction of the cost (2 of 100 reviews)

To be fair

After-hours and emergency dispatch confirmed — responded after hours for a major water line failure, got quote same evening, repair started next day (cited in 1 of 100 reviews)
Large-scope jobs handled professionally — 7-9 foot dig for water main repair with above-and-beyond extras: sprinkler repair, valve removal, fresh bark in flower bed (cited in 2 of 100 reviews)

What reviewers praise

“Mike was awesome!! Got here super quick, and took the time to replace the parts that had gone out, fix our ignitor, and explain everything to us. He was super friendly and left his card as well to his direct line to be able to contact him if we ever have …”

Malorie Pennie · ★★★★★ · Google · Mar 2026

The most critical take we found

“Mike from Same Day Heating & Air-Plumbing-Electrical came out yesterday 12/28/23 to look at our furnace. He told my wife that it needed a new fuel valve. Parts and labor $2680.00. He told my wife we should consider replacing the furnce because it was 13 …”

Kenny B. · ★ · Yelp · Dec 2023

We read 100 of 9,302 reviews · newest from Mar 2026

(801) 297-1654

Full report →Website ↗

My Buddy The Plumber Heating & Air

We'd call someone else first24/7 per Google listing

4.8 (2,527 Google reviews)2.9 on Yelp (100) 16.9 mi from downtown Park City

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Highly variable performance with excellent workmanship from star technicians but significant reliability issues including no-shows, long response times, and aggressive pricing tactics that undermine trust.

Rating mix — of the 15 reviews we analyzed2,527 total on Google

5★3

4★0

3★1

2★0

1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Multiple no-show incidents: 3 no-shows on same job with customer left hanging, cancellation 20 minutes before appointment due to no sick-day planning, no-show with no call/text requiring week-long reschedule, and one technician leaving voicemail while customer was in dead zone. (3 of 188 reviews)
Severe communication/responsiveness breakdown: 4 calls over 2 weeks with 1.5+ hours on hold and 3 voicemails went unanswered, couldn't reach technician despite 2 calls with a question, 20-minute phone call just to book appointment with language barrier, and staff member hung up mid-call without professional courtesy. (4 of 188 reviews)
High-pressure sales tactics documented in 2 reviews: technician demanded immediate scheduling with inflated quote that dropped $600 when customer mentioned getting second opinion; separate review warns against 'high pressure can't be fixed tactics.' (1 of 188 reviews)

To be fair

Individual technicians frequently praised for professionalism, knowledge, and customer care. 9 reviews highlight specific techs (Shea, Derrick, Damon, Casey, Tony, Derek D., Hayden, Caleb, Korey) delivering exceptional service with thorough explanations and going above-and-beyond. (cited in 9 of 188 reviews)
Same-day or next-day availability reported in 4 reviews, with one emergency water main break response within service hours. (cited in 4 of 188 reviews)
Honest pricing acknowledgment in 1 review; another notes fair value and refusal to upsell unnecessary services. (cited in 1 of 188 reviews)

What reviewers praise

“Casey and Tony were the techs that replaced my Furnace and AC. After getting quotes from multiple companies My Buddy had the most bang for your buck. Air purifier was the icing on the cake. Casey and Tony were professional, cordial, clean and fast! They broke …”

Nathan Feller · ★★★★★ · Google · May 2023

The most critical take we found

“I do not recommend this company. They installed a shower head and faucet that we purchased ourselves before hand, but charged us the same price as if we didn't buy it. The manager way over charged us for labor, even though the job ended up not as complicated …”

Aimee S. · ★ · Yelp · Dec 2021

We read 188 of 2,527 reviews · newest from May 2023

(801) 381-4471

Full report →Website ↗

Scott Hale Plumbing, Drains, Heating & Air

We'd call someone else first24/7 per Google listing

4.7 (7,088 Google reviews) 19.6 mi from downtown Park City

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Excellent pricing and workmanship on routine jobs, but major quality and accountability failures on complex projects—one reviewer waited nearly a year for fixes after dangerous gas line installation.

Rating mix — of the 5 reviews we analyzed7,088 total on Google

5★3

4★1

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 7,088 reviews so far. Treat this as a first read.

Why we're cautious

Critical safety violations on complex installations: gas lines installed without proper regulators created fire hazard on fireplace installation; fireplace contractor refused to proceed until corrected (1 of 5 reviews)
Chronic follow-up failures and unresolved defects: leaking tub drain installed incorrectly, remained unfixed for nearly a year despite weeks of requests; plumber stated he was 'doing a favor' and promised manager follow-up that never occurred (1 of 5 reviews)
Management refuses accountability and avoids responsibility: despite repeated calls to multiple managers (Shannon, Robert, Kim), company refused to stand behind dangerous gas line work or defective drain installation (1 of 5 reviews)

To be fair

Significantly undercuts competitor pricing: one reviewer saved thousands on sump pump replacement at 60% of other quotes (cited in 1 of 5 reviews)
Quick response on drain work and friendly field technicians: multiple reviewers praise fast service and courteous on-site staff (cited in 2 of 5 reviews)
High-quality execution on focused repairs: praised for professional workmanship, knowledge, and attention to detail on contained jobs (cited in 2 of 5 reviews)

What reviewers praise

“I was having a rough time after trying to remove a stuck shower cartridge and replacing my shower/tub head, handle, and tub spout myself. The home builders didn’t strap anything down behind the shower so it made it impossible for me to do anything in that …”

Chris Gallo · ★★★★★ · Google · Jun 2026

The most critical take we found

“We hired Scott Hale for all plumbing and gas line work during a major home renovation (95% new build). This meant trusting them with every line in the house — showers, sinks, toilets, fireplaces, everything. While the crew on-site was friendly (Alex in …”

Joey Putnam · ★ · Google · Dec 2025

We read 5 of 7,088 reviews · newest from Jun 2026

(801) 312-9038

Full report →Website ↗

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Park City we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,622 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

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