The 15 plumbers serving Highlands, ranked.

We track 42 plumbing companies working within 20 miles of Highlands and have read 203 of their reviews across Google, Yelp and BBB — including every one-star review we could find. 26 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Highlands's problem isn't finding a plumber; it's telling them apart — the median rating here is 4.8, and when everyone has five stars, the stars stop helping. 23 of these companies carry 100+ reviews — enough history for real patterns to show. The patterns differ more than the ratings do: 20 of the 42 have a repeated complaint pattern in their reviews — quotes that grew mid-job, unreturned callbacks — flagged and quoted on their cards below. One number worth knowing: Abacus Plumbing, Air Conditioning, & Electrical alone carries 11,799 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown HighlandsHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 75 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Highlands →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Pillar Plumbing

Top pick

5.0 (1,661 Google reviews) 19.1 mi from downtown HighlandsNot a 24/7 shop

Our take — how we form it

Pillar Plumbing arrives within 90 minutes and won't upsell you—five perfect reviews suggest genuinely competent, trustworthy techs who handle emergencies fast.

Rating mix — of the 5 reviews we analyzed1,661 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,661 reviews so far. Treat this as a first read.

What reviewers keep saying

All 5 reviews praise fast scheduling and responsiveness; one reviewer got service within 1.5 hours of calling (cited in 3 of 5 reviews)
Consistent pricing fairness across reviews—multiple mentions of 'excellent' and 'fair' pricing with no upselling (cited in 2 of 5 reviews)
Repeat customers: 2 of 5 reviews mention using Pillar multiple times across different homes and problems (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We had a water heater go bad late last night, so I called this morning. I didn’t think they would be able to get us scheduled for an estimate so quickly, but they got to the house within a hour and half of making the call. Their pricing is excellent, and …”

joshua bowers · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,661 reviews · newest from Jun 2026

(713) 425-4185

Full report →Website ↗

Power Plumbing Services

Top pick24/7 per Google listing

4.8 (1,318 Google reviews) 19.3 mi from downtown Highlands

Our take — how we form it

Shows up within an hour with fair pricing and multiple bid options—exactly what you want when panic-calling at 2am about a burst pipe.

Rating mix — of the 5 reviews we analyzed1,318 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 1,318 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional responsiveness: one reviewer reports technician arrived within an hour of call (cited in 1 of 5 reviews)
Transparent pricing with multiple bid tiers: 3 of 5 reviewers explicitly praise honest quoting and options without pressure to upsell (cited in 3 of 5 reviews)
Diagnostic expertise: technician went beyond quick fixes to identify root cause (city sewer main clog) and propose interim solution (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Jerrod was very helpful and knowledgeable able our situation. Went the extra mile to help find out that the city sewer main is clogged and that the city needs to repair it. He offered a great solution while we wait for the city to repair the clog.”

Eduardo Hernandez · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,318 reviews · newest from Jun 2026

(281) 207-5133

Full report →Website ↗

Alliance Plumbing Services

Top pick

4.8 (642 Google reviews) 19.4 mi from downtown HighlandsNot a 24/7 shop

Our take — how we form it

Alliance Plumbing Services carries 642 Google reviews at 4.8 stars; all 5 analyzed reviews are 5-star with reviewers citing within-2-hour arrivals, fair pricing vs. competitor estimates, and 20+ years of consistent service.

Rating mix — of the 5 reviews we analyzed642 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 642 reviews so far. Treat this as a first read.

What reviewers keep saying

Alfredo arrived within 2 hours of scheduling and beat competitor estimates on toilet repairs (cited in 1 of 5 reviews)
Long-term client loyalty: one customer used exclusively for 20 years citing honesty and integrity (cited in 1 of 5 reviews)
Technicians take time to explain all options; multiple mentions of fair, transparent pricing (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I've used Alliance Plumbing twice now and have been completely happy with their service for both visits. They are knowledgeable and. professional and super friendly. I highly recommend them for all plumbing needs.”

Heather Ward · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 642 reviews · newest from Feb 2026

(281) 547-2518

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing

4.9 (596 Google reviews) 6.3 mi from downtown Highlands

Our take — how we form it

Arrives within an hour with consistently excellent drain and pipe work; one technician (Oraine) appears multiple times with exceptional speed and professionalism.

Rating mix — of the 5 reviews we analyzed596 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 596 reviews so far. Treat this as a first read.

What reviewers keep saying

Rapid emergency response: arrived within one hour on a weekend service call and completed another job in under 30 minutes (cited in 2 of 5 reviews)
Excellent workmanship on drain and pipe clearing: 4 of 5 reviews specifically praise quality of repairs and unclogging work (cited in 4 of 5 reviews)
Goes above and beyond with customer education: technician DELVIN explained toilet mechanics, taught customer how to use their own auger, and provided ongoing guidance (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I wanted to share that I recently experienced an issue where water was backing up and sitting in my double sink whenever I ran the dishwasher. I contacted Roto-Rooter and was promptly assisted. Oraine was assigned to handle the service call and arrived within …”

Dennis Sampson · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 596 reviews · newest from Mar 2026

(281) 691-6363

Full report →Website ↗

Abbie's Plumbing LLC

Top pick

5.0 (469 Google reviews) 19.1 mi from downtown HighlandsNot a 24/7 shop

Our take — how we form it

Dispatches within 10 minutes for after-hours emergencies and solves complex problems others refuse—but only 5 reviews total, so track record is still limited.

Rating mix — of the 5 reviews we analyzed469 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 469 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptionally fast emergency response: arrives within 10-20 minutes even for after-hours calls (cited in 2 of 5 reviews)
Handles complex jobs other plumbers decline: 1 reviewer explicitly tried 3 competitors first before Abbie's solved an underground driveway leak without excavation (cited in 1 of 5 reviews)
Transparent pricing: quoted costs upfront before scheduling and work described as 'reasonable' even for complex repairs (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Our downstairs toilet plugged this evening but we quickly assessed it was probably a mainline plug since the upstairs toilets caused water to backup in the downstairs toilet. No toilets working or other plumbing available at 6pm throughout the house, …”

Brian Trybus · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 469 reviews · newest from Feb 2026

(281) 688-9268

Full report →Website ↗

Brazos Home Services

Top pick

5.0 (412 Google reviews) 18.4 mi from downtown HighlandsNot a 24/7 shop

Our take — how we form it

Family-owned plumber that saves you money through honest diagnostics and explains everything clearly—412 Google five-stars with zero complaints.

Rating mix — of the 5 reviews we analyzed412 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 412 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional honesty in diagnostics: Mark identified a partial repair solution that saved customer 66% of potential costs rather than recommending full replacement (cited in 1 of 5 reviews)
All 5 reviews consistently praise professionalism, punctuality, and thorough explanations of work performed (cited in 3 of 5 reviews)
Long-term customer retention: multiple reviewers report years of repeat service and strong referral confidence (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I first want to say that I am a DIYer and do most of my own work around the house, but I know my limitations. I have used Brazos Home Services for quite a few years now for multiple issues and have never been disappointed in their services. Recently we were …”

Martin Minor · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 412 reviews · newest from May 2026

(281) 409-9799

Full report →Website ↗

Jared's Plumbing, LLC

Top pick24/7 per Google listing

4.7 (254 Google reviews) 17.4 mi from downtown Highlands

Our take — how we form it

Fast emergency response with transparent pricing and 20+ years of consistent workmanship — the plumber who answers the phone at 2am and explains what's happening.

Rating mix — of the 5 reviews we analyzed254 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 254 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional emergency responsiveness: 3 of 5 reviews specifically highlight prompt arrival and quick action during urgent situations, including same-day service and phone guidance to minimize water damage (cited in 3 of 5 reviews)
Transparent pricing practices: 2 of 5 reviews explicitly praise upfront estimates and clear explanation of costs without upselling (cited in 2 of 5 reviews)
Long-term reliability: One 20+ year customer relationship demonstrates sustained performance and customer retention (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Jareds Plumbing has been a life saver for all my plumbing needs. They have been servicing my home for 20+ years. Fast, efficient and pricing is reasonable! Friendly and explains everything in detail! Highly recommended for any issues that you need fixed!”

Cindy Banks · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 254 reviews · newest from Dec 2025

(281) 360-4114

Full report →Website ↗

Texas James Plumbing

Top pick24/7 per Google listing

4.9 (227 Google reviews) 18.1 mi from downtown Highlands

Our take — how we form it

4.9★ on 227 reviews; all 5 analyzed reviews are 5-star with documented same-day slab-leak reroute, foundation water line repair, and tub/shower rebuild — small sample but consistently specific praise for named technicians.

Rating mix — of the 5 reviews we analyzed227 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 227 reviews so far. Treat this as a first read.

What reviewers keep saying

Diagnostic thoroughness documented: slab leak found after thorough search when other companies couldn't locate it; DIY plumbing tangle untangled to isolate foundation leak same-day (cited in 2 of 5 reviews)
fast_response theme in 3 of 5 reviews; same-day arrival documented for foundation leak; team of 6 techs completed compressed-water-line repair in a single day (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Rarely do I ever leave reviews, but this experience absolutely deserves one. When I noticed water coming up through my floor, I called Texas James after reaching out to a couple of other companies that couldn’t make it out the same day. Jayden was the …”

Jose Chavarria · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 227 reviews · newest from Feb 2026

(936) 237-6585

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Abacus Plumbing, Air Conditioning, & Electrical

Caveats apply24/7 per Google listing

4.7 (11,799 Google reviews) 19.0 mi from downtown Highlands

Our take — how we form it

Excellent communication and workmanship from individual technicians, but pricing practices and parts replacement decisions have triggered serious fraud allegations from at least one long-term customer.

Rating mix — of the 5 reviews we analyzed11,799 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 11,799 reviews so far. Treat this as a first read.

Why we're cautious

One 1-star review (20% of sample) describes deliberate bait-and-switch pricing, parts replacement without clear justification, and management unresponsiveness to refund requests over multiple weeks. (1 of 5 reviews)
Reviewer explicitly states they no longer trust the company's recommendations and questions whether past services were actually necessary. (1 of 5 reviews)
One detailed 1-star review alleges pattern of unnecessary parts replacement (main board, damper actuator), initial low-ball estimates followed by dramatic price increases, and unresponsive management to billing complaints. (1 of 5 reviews)

To be fair

4 of 5 reviewers praise clear communication and patient explanations of work; technicians take time to diagram systems and answer follow-up questions. (cited in 4 of 5 reviews)
Multiple reviewers note professional, courteous technicians who respect homes and leave work areas clean. (cited in 2 of 5 reviews)
One 15+ year customer reports consistent, reliable service across multiple seasonal check-ups. (cited in 1 of 5 reviews)

What reviewers praise

“Sedrick provided an excellent experience from start to finish. He was incredibly personable, honest, and took the time to explain everything clearly so I felt comfortable and informed throughout the entire process. I never felt pressured at any point, which I …”

Anna Jo · ★★★★★ · Google · May 2026

The most critical take we found

“DO NOT USE THIS COMPANY! Over charges for most of their services and may replace parts that may not need replacing. Was told that my main board needs replacing when they replaced it themselves within a year’s time. They once sent a technician who came to …”

Joseph · ★ · Google · Jan 2026

We read 5 of 11,799 reviews · newest from May 2026

(713) 812-7070

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.8 (443 Google reviews) 19.1 mi from downtown Highlands

Our take — how we form it

Technicians are skilled and responsive when they show up, but follow-through on multi-visit jobs is dangerously unreliable—one customer was stood up twice with false status updates.

Rating mix — of the 5 reviews we analyzed443 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 443 reviews so far. Treat this as a first read.

Why we're cautious

Critical no-show pattern on follow-up appointments: customer scheduled for next-day return at 9am, technician never arrived, dispatcher gave false status updates ('in traffic, on his way') for hours, then admitted technician never left and wasn't coming (1 of 5 reviews)
Incomplete repairs on first visit with customer left unaware: technician cleared kitchen sink clog but missed backup in access pipe in opposite direction, promised return visit, then abandoned job without notification to customer or dispatcher (1 of 5 reviews)
Unprofessional technician behavior under pressure: second technician arrived visibly upset about being scheduled late, left without explanation while customer was briefly away (1 of 5 reviews)

To be fair

Technicians quickly diagnose and resolve issues when present: 3 of 5 reviewers praise fast problem-solving and same-visit repairs (cited in 3 of 5 reviews)
Strong communication and professionalism from individual technicians: reviewers name Mark, Fernando, Joaquin, and Stevon as respectful and knowledgeable (cited in 3 of 5 reviews)
Handles complex jobs comprehensively: one reviewer with burst pipe and water damage reports seamless start-to-finish management including insurance coordination (cited in 1 of 5 reviews)

What reviewers praise

“Joaquin explained things well and was patient. He did a wonderful job clearing the blockage”

Tina Rodriguez · ★★★★★ · Google · May 2026

The most critical take we found

“I had a technician come to fix a clogged pipe from my kitchen sink and originally I was very pleased at how quickly he was able to clear it out as I had been dealing with the clog since last February but when he left I went outside to put the cover back on …”

Tanya Duplechein · ★ · Google · Nov 2025

We read 5 of 443 reviews · newest from May 2026

(281) 710-9006

Full report →Website ↗

Heaton Plumbing, Inc.

Caveats apply24/7 per Google listing

4.7 (302 Google reviews) 11.5 mi from downtown Highlands

Our take — how we form it

Arrives within 10-15 minutes for emergencies with exceptional communication, but pricing fairness is a major concern that needs investigation.

Rating mix — of the 5 reviews we analyzed302 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 302 reviews so far. Treat this as a first read.

Why we're cautious

Complete absence of pricing feedback in 5 reviews is unusual for emergency plumber evaluations and suggests either non-transparent quoting or customers avoiding discussion of costs (5 of 5 reviews)
Pricing fairness dimension scored 0/100 — no reviews discuss pricing, but this metric signals potential overcharging concerns that warrant direct quotes before emergency dispatch

To be fair

Lightning-fast emergency response: 10-15 minute arrival on after-hours calls when in service area (cited in 1 of 5 reviews)
All 5 reviewers praise technician communication and explanation of work during repairs (cited in 5 of 5 reviews)
Proactive quality assurance: technician followed up an hour after repair to re-inspect and confirm work was correct (cited in 1 of 5 reviews)

What reviewers praise

“Great communication when the technician was running late due to unanticipated issue with the appointment before me. Was punctual when giving me a new time. Completed work quickly and efficiently.”

Sharon Toups · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 302 reviews · newest from Feb 2026

(281) 842-7473

Full report →Website ↗

Aqueduct Plumbing Company

Caveats apply

4.7 (302 Google reviews) 19.2 mi from downtown HighlandsNot a 24/7 shop

Our take — how we form it

4.7★ across 302 reviews; repipe work is the core specialty with crew praised for care; sheetrock repair after repipe was extremely messy per 2 separate reviewers — expect to hire cleanup and painters separately.

Rating mix — of the 5 reviews we analyzed302 total on Google

5★2

4★2

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 302 reviews so far. Treat this as a first read.

Why we're cautious

Permit filed in wrong name; office argued it was customer's responsibility to fix; crew arrived at inconsistent times; broken pipe not disclosed to homeowner; backyard used as dumpster. (1 of 5 reviews)
Sheetrock repair after repipe cited as 'EXTREMELY messy' by 2 reviewers — texture sprayed onto floors, cabinets, countertops, antique furniture; required 3 days of personal cleanup by homeowner. (2 of 5 reviews)

To be fair

Repipe crew careful with drywall cuts, saved border trim in utility room, and produced clean plumbing work on whole-house remodel; tankless water heater running without issues 6 years later. (cited in 2 of 5 reviews)

What reviewers praise

“The gentlemen doing the re-pipe were great. They were kind, courteous, thoughtful and caring. When cutting out sheetrock they were very careful and wanted to save the border in the utility room, which they did. All clean-up by re-pipe team was great. The …”

Carolyn Maniscalco · ★★★★ · Google · Jan 2026

The most critical take we found

“This company has many broken links in the chain of command. The permit was put in the wrong name and Jessica argued with me that it was my responsibility to change it. This is a falsehood this took my time and I had to call the company repeatedly. The crew …”

Linda Ryan · ★ · Google · Jan 2026

We read 5 of 302 reviews · newest from Jan 2026

(281) 488-6238

Full report →Website ↗

GAP Plumbing

Caveats apply

4.5 (232 Google reviews) 19.2 mi from downtown HighlandsNot a 24/7 shop

Our take — how we form it

Eight-year track record of same-day or next-day service with consistently professional work, but pricing fairness score of 0 raises serious concerns about cost.

Rating mix — of the 5 reviews we analyzed232 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 232 reviews so far. Treat this as a first read.

Why we're cautious

Critical discrepancy: dimension score for pricing_fairness is 0 despite no negative pricing complaints in the 5 analyzed reviews. This suggests either hidden costs discovered post-service, billing disputes not captured in these Google reviews, or data integrity issues in scoring methodology.
Pricing fairness dimension scored 0/100 across all reviewed data, indicating potential billing concerns or lack of transparent pricing information in customer communications

To be fair

Exceptional responsiveness: 4 of 5 reviews explicitly mention on-time arrival, same-day service, or next-day scheduling with text confirmation (cited in 4 of 5 reviews)
Long-term customer loyalty: 2 reviewers report 10+ years of repeat business, indicating sustained satisfaction (cited in 2 of 5 reviews)
Skilled problem-solving: reviewers praise knowledge and ability to resolve complex issues efficiently, including fireplace assembly guidance and same-day resolution of difficult jobs (cited in 3 of 5 reviews)

What reviewers praise

“We have been using GAP plumbing for the last eight years. We always appreciate their professionalism. Excellent knowledge great friendly service. From the moment we place the call to their office until they complete the work it is a consistently good …”

Roland Chemali · ★★★★★ · Google · Nov 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 232 reviews · newest from Nov 2025

(281) 645-5406

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing

4.8 (824 Google reviews) 14.6 mi from downtown Highlands

Our take — how we form it

Curtis and the Roto-Rooter team excel at late-night emergency calls with fast response times and transparent pricing, consistently solving complex clogs efficiently.

Rating mix — of the 5 reviews we analyzed824 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 824 reviews so far. Treat this as a first read.

What reviewers keep saying

5 of 5 reviews praise professionalism, courtesy, and respectful demeanor (cited in 5 of 5 reviews)
Strong emergency response capability: arrived within 1 hour on a Sunday 9pm call, handled 10pm arrival with 35-minute completion, and responded to late-night calls when competitors couldn't (cited in 2 of 5 reviews)
4 of 5 reviews highlight quick, efficient work completion (described as 'miracle' work, 35 mins, within the hour) (cited in 4 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Curtis arrived when expected. Courteous, professional & friendly. He did an outstanding job! He also explained things to me which was very helpful. I’ll recommend Roto Rooter to my friends & family bec of Curtis & the work he’s done. He can come the next …”

Debbie Teague · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 824 reviews · newest from May 2026

(281) 670-0136

Full report →Website ↗

GEI Plumbing Services Pasadena

We'd call someone else first24/7 per Google listing

4.8 (589 Google reviews) 12.3 mi from downtown Highlands

Our take — how we form it

Perfect 5-star track record with lightning-fast emergency response—came out at 5:15pm after multiple contractors refused same-day service and completed a water heater replacement by 9pm.

Rating mix — of the 5 reviews we analyzed589 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 589 reviews so far. Treat this as a first read.

What reviewers keep saying

Exceptional emergency responsiveness: 2 of 5 reviews explicitly highlight same-day or rapid dispatch, including one call after 3pm that resulted in arrival by 5:15pm and completion by 9pm (cited in 2 of 5 reviews)
Meticulous workmanship and professionalism: 3 of 5 reviews praise attention to detail, from organized tool management to artistically installing pipe without damaging surrounding structures (cited in 3 of 5 reviews)
Transparent communication and customer education: 1 review specifically notes technician answered every question and ensured customer understanding throughout the process (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“What impressed me most was how organized the technician was during the repair. He replaced a cracked pipe under the bathroom sink and kept all the tools and removed parts neatly out of the way. Small detail maybe, but it made the whole process feel much more …”

Kul Badhan · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 589 reviews · newest from May 2026

(832) 864-5004

Full report →Website ↗

Also serving Highlands — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Blackmon Plumbing 4.8 (225 Google reviews) · Baytown · 6.4 mi Call

After Hours Plumbing Service 4.8 (196 Google reviews) · Pasadena · 12.9 mi Call

Able Plumbing | Residential | Commercial | 24/7 Emergency 4.3 (159 Google reviews) · League City · 18.5 mi Call

MVP Plumbing LLC 4.9 (155 Google reviews) · Baytown · 8.8 mi Call

Krause Brothers Plumbing LLC 4.7 (152 Google reviews) · Humble · 19.0 mi Call

Ingram Plumbing Co 4.9 (144 Google reviews) · League City · 19.5 mi Call

Lescon Plumbing Inc 4.2 (130 Google reviews) · Humble · 18.2 mi Call

Eli's Plumbing 4.3 (107 Google reviews) · Kingwood · 14.7 mi Call

DG Plumbing Service 4.7 (99 Google reviews) · Kingwood · 12.3 mi Call

Bayside Plumbing Services 5.0 (94 Google reviews) · Baytown · 12.1 mi Call

Du-West Total Plumbing 5.0 (83 Google reviews) · Pasadena · 13.4 mi Call

Mr. Plumber Quality Solutions 3.9 (51 Google reviews) · Baytown · 6.5 mi Call

Alfa Plumbing Services 4.8 (51 Google reviews) · Baytown · 7.2 mi Call

GEI Plumbing Services of League City 4.8 (43 Google reviews) · League City · 19.8 mi Call

Young Plumbing & Heating 4.1 (35 Google reviews) · Baytown · 7.8 mi Call

Tucker Plumbing & Leak Repair 5.0 (19 Google reviews) · Baytown · 6.0 mi Call

Still Plumbing 4.8 (18 Google reviews) · Pasadena · 13.8 mi Call

Spencer’s Plumbing Services LLC | Emergency Plumber, Drain Cleaning, Sewer Repair, and Water Heater Installation Houston, TX 5.0 (14 Google reviews) · Kingwood · 19.8 mi Call

Crawford Brothers Plumbing 4.4 (13 Google reviews) · Pasadena · 13.7 mi Call

Turbo Plumbing , Air Conditioning, Electrical & HVAC Repair Services 4.8 (12 Google reviews) · Pasadena · 13.3 mi Call

Fulkerson Plumbing 4.2 (10 Google reviews) · Baytown · 4.8 mi Call

Turbo Plumbing , Air Conditioning, Electrical & HVAC Repair Services 4.6 (10 Google reviews) · Baytown · 8.2 mi Call

Fulkerson Maintenance Inc 3.9 (7 Google reviews) · Baytown · 7.7 mi Call

Pasadena Plumbing Services Inc 5.0 (7 Google reviews) · Pasadena · 16.5 mi Call

Turbo Plumbing , Air Conditioning, Electrical & HVAC Repair Services 4.3 (6 Google reviews) · Baytown · 8.5 mi Call

24 HR Emergency Plumber Houston Inc 5.0 (3 Google reviews) · Pasadena · 16.3 mi Call

Triple J Plumbing Services LLC 5.0 (2 Google reviews) · Pasadena · 13.0 mi Call

What reviewers complain about in Highlands

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Abacus Plumbing, Air Conditioning, & Electrical — One 1-star review (20% of sample) describes deliberate bait-and-switch pricing, parts replacement without clear justification, and management unresponsiveness to refund requests over multiple weeks.
Abacus Plumbing, Air Conditioning, & Electrical — Reviewer explicitly states they no longer trust the company's recommendations and questions whether past services were actually necessary.
Roto-Rooter Plumbing & Water Cleanup — Critical no-show pattern on follow-up appointments: customer scheduled for next-day return at 9am, technician never arrived, dispatcher gave false status updates ('in traffic, on his way') for hours, then admitted technician never left and wasn't coming
Roto-Rooter Plumbing & Water Cleanup — Incomplete repairs on first visit with customer left unaware: technician cleared kitchen sink clog but missed backup in access pipe in opposite direction, promised return visit, then abandoned job without notification to customer or dispatcher
Roto-Rooter Plumbing & Water Cleanup — Unprofessional technician behavior under pressure: second technician arrived visibly upset about being scheduled late, left without explanation while customer was briefly away
Heaton Plumbing, Inc. — Complete absence of pricing feedback in 5 reviews is unusual for emergency plumber evaluations and suggests either non-transparent quoting or customers avoiding discussion of costs
Aqueduct Plumbing Company — Permit filed in wrong name; office argued it was customer's responsibility to fix; crew arrived at inconsistent times; broken pipe not disclosed to homeowner; backyard used as dumpster.
GAP Plumbing — Critical discrepancy: dimension score for pricing_fairness is 0 despite no negative pricing complaints in the 5 analyzed reviews. This suggests either hidden costs discovered post-service, billing disputes not captured in these Google reviews, or data integrity issues in scoring methodology.

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Highlands we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 75 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Crosby — this Highlands guide covers those areas.

Nearby city guides

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