Eli's Plumbing
Plumber · Kingwood, TX · Open 24 hours per Google listing
Our verdict
Excellent craftsmanship and fair pricing for planned work, but communication and responsiveness collapse during the quoting process—expect delays and dismissive service if you're in a hurry.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Fair emergency pricing without price-gouging: 2 of 5 reviewers explicitly praised affordable rates even for after-hours calls
1 cited review
“speedy work and affordable prices”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong long-term craftsmanship: One 16-year customer detailed multiple quality repairs and professional installations with no complaints about work quality
1 cited review
“came back in a timely manner and determined that everything was good”
24/7 emergency availability explicitly mentioned as valuable by repeat customers
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Interpersonal/attitude problems: One 1-star review detailed controlling, dismissive behavior with critical comments about 'macho attitude' and condescending treatment of customers; a second 1-star review documents dismissive tone from office staff
“nothing but Macho attitude and Mr Know It All”
Cited in 2 of the 5 reviews we analyzed.
Red flag
High variance in review quality (40-point score spread) with 2 of 5 reviews being 1-star: suggests inconsistent service delivery or owner/staff issues affecting outcomes
“nothing but Macho attitude and Mr Know It All”
Cited in 2 of the 5 reviews we analyzed.
Slow and non-responsive quoting process: One reviewer waited 24+ hours for a simple faucet repair quote with multiple unanswered calls and careless customer service responses
Cited in 1 of the 5 reviews we analyzed.
Poor communication during non-emergency situations: Customer was told 'if you need this faster, contact somebody else' when asking for timeline on quote
Cited in 1 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This guy sucks. Every time he showed up he's nothing but Macho attitude and Mr Know It All. He doesn't allow his team which consists of his family that are plumbers to make even the smallest decisions on their own. No wonder they are rebranding But that's not going to change his attitude and the way he behaves.. which directly impacts the success of the business. Last time he was here he tried to play a little …”
“We called this company to fix a leaking faucet. They couldn’t come immediately, which was perfectly fine. They eventually came out to inspect it, and normally you would expect a simple on-the-spot quote or repair. Instead, we were told they needed to “prepare a quote.” Slow, but okay — we waited. The next day, we still hadn’t received anything. No quote, no update, no communication. We called back, and were told …”
Positive
“Elis plumbing is one of the most unique plumbing services in Texas with their speedy work and affordable prices. One of the best to ever do it if I ever have any problem ill make sure to give them a call once again!”
“A very affordable price for clearing our main drain, especially for an emergency call. Their 24/7 service is a lifesaver and they didn't try to price-gouge at all. I will be using them from now on."”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 107 reviews so far. Treat this as a first read.
Newest review in our sample: Jun 2026.
Should you hire Eli's Plumbing?
Best for
- Budget-conscious homeowners
- Water heater install/repair
- Emergency and burst pipe repair
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need predictable, consistent service across every visit
- You want detailed upfront explanations
- You need guaranteed sub-hour response for true emergencies
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Eli's Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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