Mr. Plumber Quality Solutions
Fast Response
Reviewers confirm quick response
24/7 Verified
Confirmed by reviews
Premium / Upsells
Membership programs detected in reviews
2 concerns
No show with false excuse: 1 of 5 reviews (20%) reports a missed appointment with no prior notice and subsequent dishonesty about service area coverage. On a 5 review sample, this is a material red flag for emergency reliability., upselling concerns
Trust Score: 0/100 · Based on 51 reviews
Solid pickOur Verdict
#10 of 16 in Baytown, TX
- Emergency and same-day calls
- Budget-conscious homeowners
- Drain and sewer work
No major caveats
Hire if: You need high-quality work that holds up over time
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You need predictable, consistent service across every visit
Caution if: You need detailed walkthroughs and written estimates before work starts
Caution if: You need guaranteed sub-hour response for true emergencies
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 51 Reviews Tell Us
Emergency Response
Fast response on emergency calls: 2 of 5 reviewers report quick arrival and same-day completion on urgent issues
Emergency and same-day calls
What To Watch Out For
High inconsistency in service delivery: communication dimension scored 67/100, lowest of all metrics, suggesting unreliable follow-up or notification practices
1 review mentions membership programs or upselling
No show with false excuse: 1 of 5 reviews (20%) reports a missed appointment with no prior notice and subsequent dishonesty about service area coverage. On a 5 review sample, this is a material red flag for emergency reliability.
Upselling concerns
Quality & Professionalism
Goes above and beyond on complex jobs: 2 of 5 reviewers explicitly praise extra effort and thoroughness on difficult repairs
Communication
Transparent communication: 2 of 5 reviewers note clear explanations without upselling pressure
High inconsistency in service delivery: communication dimension scored 67/100, lowest of all metrics, suggesting unreliable follow-up or notification practices
Customer reviews
Reviews from Google, Yelp & more
Quick job—fix my dripping outside pipe! I called and they came the next morning. Great, reasonably price! They would have come the same day but I had to go to work and was unavailable.
We had a kitchen sink slow to drain for a long time & finally got around to calling Mr. Plumber. It was a big job in that they had to dig under & around an additional concrete form/beam in the slab. The slabs in these older homes aren't all flat like one might think. Anyway, they went above & beyond to dig the additional footage to the main line. Now our kitchen sink works great! Thanks Rick, Cecil, Wayne, & Megan for the service 👍
5 stars! I had a serious sewer blockage and called Mr. Plumber for help. They showed up quickly, were super professional, and got the job done fast. No more mess, no more stress! The team explained everything clearly, didn’t try to upsell me, and left everything clean and working perfectly. I’m really impressed with their service—definitely saving their number for the future. Highly recommend!
No call. No show. Then had the audacity to lie the next day about not servicing my area. A simple phone call of a delay would have been nice. It was a 30 min fix. I would have gladly paid over $500 for. I would not recommend this company if you need your plumbing repaired by someone who respects you or your time.
Mr. Plumber and their team helped me get a gas permit for a property that needed an inspection in order for the city to approve it. They were very efficient and on time. The price was comparable to other companies, but their professionalism and willing to accommodate a date that worked for both of us really made the difference. I have recommended them to others and they have always get excellent service.
Business details
Service area
Based in Baytown. Serves 8 nearby cities within 20 miles:
Mr. Plumber Quality Solutions