Aqueduct Plumbing Company

This was my second tankless hot water heater installed by Aquaduct. Price was very competitive and workers were very good. They showed me pictures of the work and answered any questions. They also cleaned up very good after done. My unit at the old house was 6 years old and have had no issues and glad to have a new one at my new home. Highly recommend this company for any plumbing needs.

Installers did a great job on the installation. Did a good job of keeping the pieces they removed so it can be reinstalled by you or your drywall guy. Was doing a whole house remodel, so a few more pieces to repair wasn't a big deal. Would definitely recommend them for your repipe job. Know what you want done and make sure it's on the contract and life will be good for you.

This company has many broken links in the chain of command. The permit was put in the wrong name and Jessica argued with me that it was my responsibility to change it. This is a falsehood this took my time and I had to call the company repeatedly. The crew came at inconsistent times and every excuse was made. My backyard was used as dumpster and they used my electric and did not unplug the items. The left tools all in the yard and did not pick them up I requested to speak to the supervisor and he told them in the third day about that issue. They broke a pipe and did not inform me that they had to and I was told they had to do so to locate the line. There is no communication and it’s horrible due to the language barrier. They did replace the flanges on the toilet but used spray foam I reported this to Jessica and she made another excuse stating it’s just temporary. This is not a correct way to do this and any plumber would know this is a sanitation issue. I am shocked ant all the issues and the job is still not complete.

Very good experience. They assessed the job and got to work fast. Started as a 2 day start to finish but realistically it was 4 days. I have new pipes and it feels just fresh. Piece of mind as this old house had past problems with leaks. I have a two story home with 4 bathrooms. The reason I gave them 4 out of 5 stars is because at the end of the project I still have to find and hire a painter to paint over the patches. And the house has lot of drywall dust. So I have to hire a detailed cleaning crew. For the Amount of money that you are spending you only wish you don’t have to think about those extra details. They could take care of it from beginning to end. I also requested a water test but I have not heard from them yet. However, I do appreciate their hard work, communication, and professional services. The crew was on time. They discussed their objective and completed the job as promised. I would recommend them. Just keep in mind the extra last steps that you need to take to have the whole finished: painter and cleaning crew. Thank you!

The gentlemen doing the re-pipe were great. They were kind, courteous, thoughtful and caring. When cutting out sheetrock they were very careful and wanted to save the border in the utility room, which they did. All clean-up by re-pipe team was great. The sheetrock repair was ok, but EXTREMELY messy and extending texture way beyond repair spots. I've spent 3 days cleaning up the sheetrock mess scraping texture from floors and off baseboards and doors. They even got texture on a towel, countertops, cabinets and on light fixtures, and antique furniture. The border in utility room was smeared VERY unnecessarily. The texture over the wallpaper in the hall to the hall shower/bathroom is not only excessive it is measurable in thickness. Splatter on doors both interior and exterior (why the outside of the backdoor and porch and door upstairs (apartment) when there was not sheetrock to be repaired by these doors). Carpet in living room & closet in the apartment.