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The 15 plumbers serving Norene, ranked.

For the 20 plumbers working within 20 miles of Norene, we read 1,033 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 15 of the 20 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 5.0, 1 below 4.0), but the depth behind them varies: 13 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 6 of the 20 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — A-1 Brown Plumbing Repair — sits below 4.0 (3.9). Across the reviews we analyzed, the work named most often is water heaters and burst pipes.

Updated Jul 11, 202620-mile radius of downtown NoreneHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 983 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Norene

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

1-Tom-Plumber

Top pick24/7 per Google listing
5.0 (790 Google reviews)4.2 on Yelp (5) 15.0 mi from downtown Norene

97 of 100 analyzed reviews are 5★; same-day arrivals, fast toilet/sewer clears, and management that re-services free when a first visit misses.

Rating mix — of the 15 reviews we analyzed790 total on Google
512
41
30
20
12

Why we're cautious

  • Repeat water-heater misdiagnosis: left without hot water 30 minutes after techs departed, then wrongly blamed a shower cartridge before another company found the recirculating pump (1 of 100 reviews)
  • One reviewer reports a recurring no-hot-water issue was misdiagnosed twice before another company traced it to the recirculating pump they'd flagged (1 of 100 reviews)

To be fair

  • Same-day and sooner-than-expected arrivals: tech arrived at 3:15 for an after-hours toilet line, much sooner than quoted (13 fast_response mentions) (cited in 2 of 100 reviews)
  • Management stands behind work — re-sent a seasoned tech at no extra cost after a first visit misquoted, and committed to retrain (cited in 1 of 100 reviews)
  • Strong workmanship across 20 mentions; reliable go-to tech (Shawn) handled bar, restaurant and home jobs for years (cited in 2 of 100 reviews)
What reviewers praise
Cameron was great! Didn't give up when the job was a handful and got it done. Greatly appreciate his hardwork
Krysten Ritter · ★★★★★ · Google · Dec 2025
The most critical take we found
UPDATE: Approximately 30 minutes after Shawn and Darian left, we were without hot water, yet again. I called them back out the next day, and I was informed it was a cartridge in the single-handle shower upstairs causing our entire house to be without hot …
Taylor Andrews · · Google · Dec 2025

We read 100 of 790 reviews · newest from Dec 2025 · BBB A+ accredited

2

SteadyFlo Plumbing & Septic

Top pick24/7 per Google listing
4.9 (545 Google reviews) 18.7 mi from downtown Norene

4.9 stars across 545 Google reviews with BBB A+; 89 of 90 analyzed reviews are 5-star and one reviewer says the team lowered the original quote after evaluating the job.

Rating mix — of the 15 reviews we analyzed545 total on Google
515
40
30
20
10

What reviewers keep saying

  • Quoted price reduced on-site after evaluation rather than locked in (rare pricing-fairness signal) (cited in 1 of 90 reviews)
  • Restored frozen water-line break at the meter in freezing weather (water-line-repair=2, frozen-pipes=2) (cited in 1 of 90 reviews)
  • Christmas Eve main sewer clear documented (sewer=1, weekend_or_emergency=3) (cited in 1 of 90 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Autumn & Nick at Steady Flo have been a huge help for us. As landlords it's important to have reliable partners who treat our tenants with respect. Thank you for making the trips to Woodbury!
Jake Perry · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 90 of 545 reviews · newest from Feb 2026

5.0 (319 Google reviews)4.7 on Yelp (11) 16.5 mi from downtown NoreneNot a 24/7 shop

5.0 stars across 319 Google reviews — 98 of 100 analyzed are 5-star and one reviewer says they were the only one of 3 plumbers to return the call.

Rating mix — of the 15 reviews we analyzed319 total on Google
514
40
30
21
10

What reviewers keep saying

  • Picks up when others don't — reviewer contacted 3 plumbers and Living Waters was the only callback (cited in 1 of 100 reviews)
  • Sunday afternoon clogged-drain call answered immediately; owner rented extra equipment and stayed late in 28-degree rain at no additional charge (cited in 1 of 100 reviews)
  • Tankless water heater consult included a no-pressure pause for second quotes (water-heater=14 mentions) (cited in 1 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Darren and the team at Living Waters were outstanding from start to finish. Our tankless water heater failed unexpectedly, and I’ll be honest — the sticker price was a little shocking at first. Darren walked us through every option (tank vs. tankless), …
Blake Osborn · ★★★★★ · Google · Mar 2026
The most critical take we found
Called because of leak around shower door and loose faucet. I had put caulked the shower but since a leak could cause damage I choose to get a professional. I was assured that I would get fair treatment. I was charged $75 for two lines of caulking down the …
Phyllis H. · ★★ · Yelp · Nov 2021

We read 100 of 319 reviews · newest from Mar 2026

4

Action Mechanical, LLC

Top pick24/7 per Google listing
4.9 (270 Google reviews) 19.9 mi from downtown Norene

4.9★ across 270 reviews; plumbers, HVAC, and electrical under one company — 5 of 5 analyzed reviews are 5-star with water heater replaced in 1.5 hours and water leak found under sidewalk repaired, earning an appreciation cake from one customer.

Rating mix — of the 5 reviews we analyzed270 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 270 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Water heater replaced start-to-finish in 90 minutes at a commercial property — called at noon, on-site by 1:30, done by 3:00. (cited in 1 of 5 reviews)
  • Multi-trade capability (plumbing, HVAC, electrical) with repair-first approach: found parts for old washing machine lines rather than pushing replacement. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Our technician was very knowledgeable and polite. He explained everything and answered all our questions. Wished I had got his name. I would definitely ask for him next time a repair was needed.
Beverly Jarrett · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 270 reviews · newest from Feb 2026

5

P&G Service Company

Top pick24/7 per Google listing
5.0 (261 Google reviews) 17.8 mi from downtown Norene

5.0 stars from 261 reviews; all 5 sampled are 5-star — professional=5, fast_response=3; note: sampled reviews skew heavily toward HVAC/furnace work (P&G is a multi-trade service company, not plumbing-only).

Rating mix — of the 5 reviews we analyzed261 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 261 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Best price of 4 competing quotes on equipment replacement — American Standard equipment quality cited as differentiator alongside price. (cited in 1 of 5 reviews)
  • Same-day faucet repair with follow-up call next day to confirm satisfaction — Ben Deane cited for quick repair and water-saving advice. (cited in 2 of 5 reviews)
  • Technicians go beyond scope: Mark wiped down 4-5 years of dust from vents during a filter change visit without being asked. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
⭐️⭐️⭐️⭐️⭐️ Outstanding Service from Mark! Mark came out to our business to change our filters, and he went above and beyond! Without being asked, he took the time to wipe down all of our vents—which had about 4–5 years’ worth of dust built up. He was …
Jae Gooden · ★★★★★ · Google · Nov 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 261 reviews · newest from Nov 2025

6

Twenty Four Hour Plumbing

Top pick24/7 per Google listing
4.9 (254 Google reviews)4.2 on Yelp (5) 16.6 mi from downtown Norene

4.9 stars across 254 Google reviews with BBB A+; 17 of 100 analyzed reviews flag fast_response and 11 cite weekend/emergency — Adam reportedly showed up within 35 minutes after an after-hours call.

Rating mix — of the 15 reviews we analyzed254 total on Google
512
40
30
21
12

What reviewers keep saying

  • After-hours and Sunday calls answered, including a 35-minute arrival on an after-hours drain (24-hour-plumber=10 mentions) (cited in 3 of 100 reviews)
  • No-hidden-fees experience cited (arrived in window, no surprise charges) (cited in 1 of 100 reviews)
  • Faucet and fixture work praised by repeat customers (faucet-repair=6, toilet-repair=7) (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Brandon L. came out & installed a new faucet for me. Great communication & also gave recommendations on upgrades i could do in the future, if i chose too. All around great guy to speak with!
Hayleigh Nicole · ★★★★★ · Google · Jan 2026
The most critical take we found
Poor, adjusted my shower and I found it running on hot 1 hr later and couldn't turn off - called Hiller.
Judy Homan · · Google · Aug 2025

We read 100 of 254 reviews · newest from Jan 2026 · BBB A+ accredited

7

Golden Plumbing

Top pick24/7 per Google listing
5.0 (223 Google reviews) 15.5 mi from downtown Norene

Perfect 5.0 across 223 reviews; only 5 analyzed — all 5-star; sewer-drain emergency answered when no other company picked up, excavated and cleared underground line within hours, line replaced next morning.

Rating mix — of the 5 reviews we analyzed223 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 223 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sewer emergency: only company to answer call, diagnosed underground issue quickly, full excavation and replacement completed next morning at fair price (cited in 1 of 5 reviews)
  • Online booking with same-day confirmed appointment — request at night, call at 9am, tech on site by 10:45am (cited in 1 of 5 reviews)
  • Recurring drain clogs resolved by cutting into wall, careful cleanup, and repairing multiple minor issues in same visit (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Brian and Wes were excellent and professional. They communicated and listened well and worked to find the source of a recurring clog in a drain line. They had to cut into a wall and were careful and cleaned up well after they repaired the drain line. They …
Catherine Angotti · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 223 reviews · newest from Feb 2026

5.0 (107 Google reviews)5.0 on Yelp (4) 14.6 mi from downtown NoreneNot a 24/7 shop

Jim shows up early, charges less than quoted, and handles emergency calls same-day—the rare plumber who actually underbills and over-delivers.

Rating mix — of the 15 reviews we analyzed107 total on Google
515
40
30
20
10

What reviewers keep saying

  • Consistently arrives early and ahead of schedule: 6 reviews explicitly mention punctuality and early arrival (cited in 6 of 99 reviews)
  • Charges under estimated price: 5 reviews document being billed less than initial quote (cited in 4 of 99 reviews)
  • Exceptional responsiveness to emergency/short-notice calls: 3 reviews highlight ability to fit customers in on urgent notice (cited in 3 of 99 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I can’t recommend Angle Stop plumbing enough. They were actually able to give me a quote over the phone. All other services I called were not able to give quotes and were at least $70 just to come out. They showed up early to my appointment. I was getting a …
Mike Judd · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 99 of 107 reviews · newest from Feb 2026

9

Allstar Plumbing Experts

Top pick24/7 per Google listing
5.0 (103 Google reviews) 17.3 mi from downtown Norene

Allstar Plumbing Experts holds a perfect 5.0★ across 103 reviews; all 5 sampled 5-star — James diagnosed a foundation burst pipe that multiple other plumbers could not, and replaced a water heater same day during an ice storm surge.

Rating mix — of the 5 reviews we analyzed103 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 103 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Complex diagnostic wins: James correctly identified a foundation burst pipe that multiple prior plumbers failed to diagnose, then completed work on a basement bathroom addition for the same customer. (cited in 1 of 5 reviews)
  • Same-day water heater replacement during peak ice storm demand — gave estimate and completed installation same day despite high call volume. (cited in 1 of 5 reviews)
  • Pricing transparency: kitchen faucet installed for $150 after another plumber quoted over $800 for the same job. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I can’t say enough great things about Allstar Plumbing Experts! From start to finish, the experience was seamless. Nicole’s customer service is absolutely awesome; she was friendly, responsive, and made scheduling everything incredibly easy. You can tell she …
Sam Moxley · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 103 reviews · newest from Mar 2026

10
5.0 (79 Google reviews)5.0 on Yelp (2) 10.0 mi from downtown NoreneNot a 24/7 shop

Family-owned emergency plumber who shows up same-day, charges fair prices, and actually fixes problems right the first time.

Rating mix — of the 15 reviews we analyzed79 total on Google
515
40
30
20
10

What reviewers keep saying

  • Exceptional emergency responsiveness—multiple reviews describe same-day or after-hours arrival, including late Friday afternoon and mid-day calls (cited in 5 of 84 reviews)
  • Consistently fair pricing—13+ reviewers explicitly praise reasonable or competitive rates; multiple compare favorably to major company quotes (cited in 10 of 84 reviews)
  • Thorough, honest diagnostics—reviewers describe finding hidden leaks, explaining work in detail, and identifying problems before quoting (cited in 5 of 84 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I called Gabe for an emergency frozen pipe burst and he came through in a pinch. Great service, communication and professionalism. Definitely will be keep him for future business and referrals. He was reliable and efficient with a smile on his face. If you're …
Lisa Smith - Nashville Realtor · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 84 of 79 reviews · newest from Feb 2026

11

X-Stream Drain & Excavating

Top pick24/7 per Google listing
5.0 (71 Google reviews) 18.2 mi from downtown Norene

X-Stream Drain & Excavating holds a perfect 5.0★ across 71 reviews; all 5 sampled 5-star with Mark praised for diagnosing issues others missed, working at night in 30-degree weather, and responding promptly to 6am emergency calls.

Rating mix — of the 5 reviews we analyzed71 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 71 reviews so far. Treat this as a first read.

What reviewers keep saying

  • After-hours emergency response confirmed: responded to a 6am sewage backup call 'in a few hours'; arrived at night in 30-degree weather to rebuild kitchen pipes and replace main drainage without complaint. (cited in 2 of 5 reviews)
  • Diagnostic ability above competitors: Mark identified an issue 'that others missed' and redesigned the main pipework under a 1969 home to dramatically improve drainage. (cited in 2 of 5 reviews)
  • Pricing praised as 'very well priced' on emergency calls; fair_pricing theme in 1 of 5 reviewed and cheap-plumber mention in 1 review. (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Mark responded quickly, communicated clearly, identified an issue that others missed, and quickly got our drain cleared. Really appreciate his level of service and would absolutely use them again and recommend them to others.
Zach Lykins · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 71 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
12

TN Plumbing Solutions

Caveats apply24/7 per Google listing
4.8 (595 Google reviews)3.2 on Yelp (37) 13.8 mi from downtown Norene

4.8★ over 595 reviews with techs answering on the first call, but 11 of 100 analyzed reviews are 1★ alleging owner threats and cover-up of wall damage.

Rating mix — of the 15 reviews we analyzed595 total on Google
56
40
30
20
19

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reviewer alleges owner Robert was rude, threatening and arrogant after a tech caused wall damage then lied to cover it up (1 of 100 reviews)
  • Large repipe job left a hole in the yard, dirt on the driveway and shifting prices; reviewer calls them manipulative on big jobs (2 of 100 reviews)
  • Pricing perceived as high for quick jobs — a backyard faucet swap that took 20 minutes flagged as overpriced (1 of 100 reviews)

To be fair

  • Fast first-call response — one tech answered on the first ring and fixed the problem in under 45 minutes (18 fast_response mentions) (cited in 2 of 100 reviews)
  • Weekend/emergency availability with affordable rates; came out on a weekend for a shower repair (cited in 1 of 100 reviews)
  • Honest gas-line and faucet work, with techs explaining the job in detail before starting (cited in 2 of 100 reviews)
What reviewers praise
Handled quickly and professionally.
Jo Ann Rust · ★★★★★ · Google · Dec 2025
The most critical take we found
Don't use this company! We had two toilets installed last year in November, we were told that we needed an offset because our toilet wasn't set correct. We agreed and the plumber left to go to Lowe's to buy the part, was gone about 2 hours. Came back …
Lisa LaMar · · Google · Dec 2025

We read 100 of 595 reviews · newest from Dec 2025

13

Hiller Plumbing, Heating, Cooling & Electrical

Caveats apply24/7 per Google listing
4.9 (3,787 Google reviews)2.8 on Yelp (100) 18.8 mi from downtown Norene

Excellent emergency response and workmanship, but expect significantly higher pricing than competitors and occasional follow-up service issues.

Rating mix — of the 15 reviews we analyzed3,787 total on Google
55
42
31
22
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Dishonesty and refusal to honor commitments: 2 reviews document explicit lies to customers, broken promises (General Manager promised unit replacement that never happened), and customer needed recorded proof to force refund (2 of 180 reviews)
  • Severe service damage with no accountability: 1 review reports faulty work by technician caused water damage to customer's home and adjoining townhome, with Hiller providing no contact, apology, or explanation despite insurance involvement (1 of 180 reviews)
  • Yelp ratings 2.8/5 vs. Google 4.9/5 indicates significant discrepancy—Yelp reviews contain repeated pricing complaints, incomplete work, and ethical concerns absent from Google's high ratings, suggesting potential rating bias (3 of 180 reviews)

To be fair

  • Same-day or next-day emergency response: 5 reviews explicitly praise rapid dispatch and arrival for urgent issues (weekend HVAC failure, burst pipes, no heat in winter) (cited in 5 of 180 reviews)
  • High-quality workmanship and thoroughness: 6 reviews highlight detailed, professional installation and repair work, including discovery of additional issues and proactive fixes (cited in 6 of 180 reviews)
  • Consistent on-time arrival and scheduling: Multiple reviewers confirm technicians arrive as scheduled with text-based tracking updates (cited in 4 of 180 reviews)
What reviewers praise
The technician arrived on time, was professional and nice, and performed a thorough maintenance on our system. He explained everything he did clearly, made sure all components were operating properly. We appreciate the attention to detail and the respectful …
Ryan Whitcomb · ★★★★★ · Google · Feb 2026
The most critical take we found
Absolutely not! I will say that they did come out quickly. We called because of the sewer/water was not flowing properly. He first told us that it would be 150 bucks just to dig a hole so he could see the pipe! Are you kidding me??? That didn't include them …
Rayna H. · · Yelp · Dec 2010

We read 180 of 3,787 reviews · newest from Feb 2026 · BBB A+ accredited

14

Lee Company

Caveats apply24/7 per Google listing
4.8 (1,220 Google reviews) 18.9 mi from downtown Norene

Lee Company: 5 of 5 analyzed reviews are 5-star; workmanship in 2, fast_response in 1, fair_pricing in 1; water heater (2 mentions) and HVAC are primary service strengths in this thin review sample.

Rating mix — of the 5 reviews we analyzed1,220 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,220 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day or next-day installation with cleanup confirmed — 2 new HVAC units installed on time the day after quote, crew cleaned up after (cited in 1 of 5 reviews)
  • Tankless water heater technician installed warranty-covered parts and surfaced additional issues without pressure to buy — customer selected only what they wanted (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
The vanity lights in the bathroom flickered. I was concerned about a possible wiring problem. The technician determined that the LED bulbs were the problem. I switched to new bulbs and no more flickering! He also checked every other outlet. No problems with …
Marjorie Witkop · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,220 reviews · newest from Feb 2026

15

Roto-Rooter Plumbers Mid TN

Caveats apply24/7 per Google listing
4.8 (170 Google reviews)3.5 on Yelp (10) 16.1 mi from downtown Norene

4.8 stars across 170 Google reviews — 94 of 100 analyzed are 5-star; one reviewer says Seth arrived within 20 minutes of the first call, fix complete in under 1.5 hours.

Rating mix — of the 15 reviews we analyzed170 total on Google
513
40
30
21
11

What reviewers keep saying

  • Sub-20-minute arrival on day-after-Christmas backup; total resolution under 90 minutes (fast_response=22, same-day-plumber=12) (cited in 1 of 100 reviews)
  • Within-hour response on a cold-weather leak with fair pricing (water-leak=2, weekend_or_emergency=5) (cited in 1 of 100 reviews)
  • Same-day water heater + cast-iron drain replacement quoted and installed next day (cited in 1 of 100 reviews)

What reviewers complain about

  • One 1-star Yelp from 2015 describes a 2-hour no-show despite repeated office calls saying tech was 10 minutes away (1 of 100 reviews)
What reviewers praise
I had a stopped toilet that was causing a lot of stress. I called Roto Rooter and they send Ralph the same day, who did a great job. He checked all my clean out valves and got it all done in a timely manner. He was very pleasant and explained in detail how …
Andrew George · ★★★★★ · Google · Mar 2026
The most critical take we found
The plumber that I used fixed my shower by replacing the valve, handles and spout. I really just needed the valve changed since the diverter wasn't working. So the new spout didn't properly fit as shown in the photo. The panel also was not put back on …
Desiree M. · ★★ · Yelp · Jul 2019

We read 100 of 170 reviews · newest from Mar 2026

Also serving Norene — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Southern Skye Plumbing 4.9 (35 Google reviews) · Mount Juliet · 18.4 mi Call
Mr Rooter Plumbing of Murfreesboro 5.0 (28 Google reviews) · Murfreesboro · 17.5 mi Call
Everflow Plumbing TN LLC 5.0 (22 Google reviews) · Smyrna · 14.3 mi Call
A-1 Brown Plumbing Repair 3.9 (13 Google reviews) · Mount Juliet · 16.6 mi Call
BENJAMIN FRANKLIN 5.0 (1 Google review) · Mount Juliet · 15.3 mi Call

What reviewers complain about in Norene

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • 1-Tom-PlumberRepeat water-heater misdiagnosis: left without hot water 30 minutes after techs departed, then wrongly blamed a shower cartridge before another company found the recirculating pump
  • TN Plumbing SolutionsReviewer alleges owner Robert was rude, threatening and arrogant after a tech caused wall damage then lied to cover it up
  • TN Plumbing SolutionsLarge repipe job left a hole in the yard, dirt on the driveway and shifting prices; reviewer calls them manipulative on big jobs
  • Hiller Plumbing, Heating, Cooling & ElectricalDishonesty and refusal to honor commitments: 2 reviews document explicit lies to customers, broken promises (General Manager promised unit replacement that never happened), and customer needed recorded proof to force refund
  • Hiller Plumbing, Heating, Cooling & ElectricalSevere service damage with no accountability: 1 review reports faulty work by technician caused water damage to customer's home and adjoining townhome, with Hiller providing no contact, apology, or explanation despite insurance involvement
  • Hiller Plumbing, Heating, Cooling & ElectricalYelp ratings 2.8/5 vs. Google 4.9/5 indicates significant discrepancy—Yelp reviews contain repeated pricing complaints, incomplete work, and ethical concerns absent from Google's high ratings, suggesting potential rating bias
  • 1-Tom-PlumberOne reviewer reports a recurring no-hot-water issue was misdiagnosed twice before another company traced it to the recirculating pump they'd flagged
  • TN Plumbing SolutionsPricing perceived as high for quick jobs — a backyard faucet swap that took 20 minutes flagged as overpriced

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Norene we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 983 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Alexandria, Auburntown, Milton, Watertown — this Norene guide covers those areas.

Nearby city guides