Mr Rooter Plumbing of Murfreesboro
Plumber · Murfreesboro, TN · Open 24 hours per Google listing
Our verdict
Fast, skilled, and honest work with same-day emergency response, but two older Yelp complaints about no-shows and unresolved issues raise accountability concerns.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Murfreesboro, TN · compare all →
Our opinion, based on the 34 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jul 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional same-day and rapid emergency response across multiple reviews, including holiday availability
1 cited review
“Called, arrived, diagnosed, fixed. Same day.”
Cited in 5 of the 34 reviews we analyzed — 4 cited reviews not excerpted here.
Skilled, thorough workmanship with attention to detail and first-time fixes; 28 of 34 reviews are 5-star Google ratings
1 cited review
“very good at this job”
Cited in 5 of the 34 reviews we analyzed — 4 cited reviews not excerpted here.
Fair, transparent pricing praised by 5+ reviewers with no unexpected overcharges on recent jobs
1 cited review
“Good pricing and better service”
Cited in 5 of the 34 reviews we analyzed — 4 cited reviews not excerpted here.
Professional, patient communication and courteous demeanor across multiple reviews
1 cited review
“friendly, Knowledgeable and extremely patient!”
Cited in 4 of the 34 reviews we analyzed — 3 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Two Yelp reviews (2017, 2018) report critical failures: no-show on scheduled appointment and unresolved water heater issue with non-responsive management
Cited in 2 of the 34 reviews we analyzed.
Score variance of 30 points indicates inconsistent customer experience across visits
Cited in 2 of the 34 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 34 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Worst plumbing experience ever , over charge me and didn't fix my tankless water heater. Called headquarters and still haven't heard back in month . It was a nightmare I wouldn't recommend them to my enemy!”
“Called Thursday needing repairs to my kitchen sink. I gave all my information (name, address, phone number, email etc.). I was told that someone would call me back shortly to schedule for Friday. I had left a message with another plumber. When he called back, I told him Mr. Rooter was coming to fix the problem. It is now Monday, I have not received a response yet. My wife missed work Friday because we were expecting …”
Positive
“The shower installation looks fantastic, and they even adjusted the pressure to my liking. Great attention to detail!”
“Fast response when our toilet started leaking around the base. The fix was done cleanly and professionally.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Nov 2025.
Across platforms
Significant gap: Google 5.0/5 (28 reviews) vs. Yelp 3.7/5 (6 reviews). Negative Yelp reviews from 2017–2018 describe no-shows and management unresponsiveness, while recent Google reviews (2025–2026) are uniformly positive, suggesting either service improvement or platform difference in complaint volume.
Should you hire Mr Rooter Plumbing of Murfreesboro?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Mr Rooter Plumbing of Murfreesboro?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Murfreesboro · Norene