X-Stream Drain & Excavating
Plumber · Smyrna, TN · Open 24 hours per Google listing
Our verdict
X-Stream Drain & Excavating holds a perfect 5.0★ across 71 reviews; all 5 sampled 5-star with Mark praised for diagnosing issues others missed, working at night in 30-degree weather, and responding promptly to 6am emergency calls.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
After-hours emergency response confirmed: responded to a 6am sewage backup call 'in a few hours'; arrived at night in 30-degree weather to rebuild kitchen pipes and replace main drainage without complaint.
2 cited reviews
“Had a backup from my sewage pipe into my house and called at 6am for an emergency. They came out promptly in a few hours and copped roots from my sewage pipe and got everything going great. Very well priced for the service.”
“He completely rebuilt the pipes in my kitchen and replaced a large section of the main drainage system in the crawl space beneath the kitchen. He did all of this at night, in 30-degree weather, and never complained once. Mark worked extremely efficiently and clearly knows his craft.”
Diagnostic ability above competitors: Mark identified an issue 'that others missed' and redesigned the main pipework under a 1969 home to dramatically improve drainage.
2 cited reviews
“Mark responded quickly, communicated clearly, identified an issue that others missed, and quickly got our drain cleared. Really appreciate his level of service and would absolutely use them again.”
“He completely rebuilt the pipes in my kitchen and replaced a large section of the main drainage system in the crawl space beneath the kitchen. He did all of this at night, in 30-degree weather, and never complained once. Mark worked extremely efficiently and clearly knows his craft.”
Pricing praised as 'very well priced' on emergency calls; fair_pricing theme in 1 of 5 reviewed and cheap-plumber mention in 1 review.
2 cited reviews
“Had a backup from my sewage pipe into my house and called at 6am for an emergency. They came out promptly in a few hours and copped roots from my sewage pipe and got everything going great. Very well priced for the service.”
“He completely rebuilt the pipes in my kitchen and replaced a large section of the main drainage system in the crawl space beneath the kitchen. He did all of this at night, in 30-degree weather, and never complained once. Mark worked extremely efficiently and clearly knows his craft.”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Had my main sewer line cleaned and couldn’t be happier. The plumber was professional, on time, and explained everything clearly. They cleared the blockage fast and left the area clean. Great plumbing company—highly recommend for sewer line cleaning and drain services. Extremely professional and helpful.”
“Out of the gate, Mark was extremely reliable and prompt responding to our emergency. He gave fair pricing and helped us throughout the entire process with everything we had questions about or concerns with. We also had other concerns regarding plumbing within the house. They had nothing to do with the septic system he installed, and he helped without hesitation. I would recommend Mark 10 out of 10 anytime you need …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 71 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire X-Stream Drain & Excavating?
Best for
- Emergency and same-day calls
- Budget-conscious homeowners
- Complex installs and remodels
- Emergency and burst pipe repair
- Sewer line repair and replacement
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own X-Stream Drain & Excavating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
X-Stream Drain & Excavatingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Murfreesboro · College Grove · Norene · Nashville