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The 15 24/7 plumbers serving Newalla

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 925 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown NewallaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 925 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Newalla →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Five Star Plumbing

Top pick24/7 per Google listing
4.8 (258 Google reviews) 6.4 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Family-run OKC plumber holding a 4.8 across 258 Google reviews — Scotty's crew is repeatedly named for sewer trenching and main-line root work, with at least one Sunday toilet-overflow dispatch and consistent praise for clear pricing.

Rating mix — of the 15 reviews we analyzed258 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Cast iron sewer line replacement: 8-foot kitchen trench called out by name with the quote described as the most reasonable among bids received (cited in 2 of 87 reviews)
  • Main-line root clog cleared with the homeowner kept informed throughout and prevention options discussed at the end (cited in 1 of 87 reviews)
  • Sunday toilet overflow handled same-day by tech Leo, including a roof clean-out (cited in 1 of 87 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“I am very impressed with Scotty and his crew. They worked diligently on my main line root clog until it was open and free flowing. They kept me informed on what was happening through the whole process. They also told me my options for preventing future …”
Mickey hale · ★★★★★ · Google · Jan 2026
The most critical take we found
“No call no show unreliable”
Brett N. (Obi-Quan-Dope Kenobi) · ★ · Google · Dec 2025

We read 87 of 258 reviews · newest from Jan 2026

(405) 582-0974
Full report →Website ↗
2

Armstrong Plumbing LLC

Top pick24/7 per Google listing
4.9 (128 Google reviews) 15.7 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 128 reviews; 93 of 96 analyzed are 5-star. Reviewers cite same-day water heater installs, transparent line-item invoices, and fair pricing from owner Dusty.

Rating mix — of the 15 reviews we analyzed128 total on Google
5★13
4★1
3★0
2★0
1★1

What reviewers keep saying

  • Multiple reviewers describe transparent, itemized invoices and pricing options explained line by line (cited in 3 of 96 reviews)
  • Same-day emergency response confirmed for water heater replacement and Saturday drain clears (cited in 2 of 96 reviews)
  • Owner-led work with strong follow-through on unusually difficult repairs (rusted disposals, leaks) (cited in 2 of 96 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Came out same day in urgent situation and installed a new hot water heater for a very fair price. Our whole neighborhood uses Armstrong Plumbing and now I see why. Great job and warranties his work and licensed!”
Lori Collins · ★★★★★ · Google · Jan 2026
The most critical take we found
“$200 Over charged to change a 20 cent o-ring that took 15 minutes. We still have issues since the faucet was capped off for winter weather. He says it’s past warranty now and can’t garuntee his work. I’m not sure he even has a business or plumbers license. …”
Linda Wilkerson · ★ · Google · Mar 2024

We read 96 of 128 reviews · newest from Jan 2026

(405) 913-9826
Full report →Website ↗
3

Plumbworx LLC

Top pick24/7 per Google listing
4.9 (70 Google reviews) 16.1 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars over 70 reviews; 67 of 68 analyzed are 5-star. Owner Quavyon ("Q") repeatedly cited for same-day arrivals, whole-house repipes done under 24 hours, and texts on arrival times.

Rating mix — of the 15 reviews we analyzed70 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Whole-house water line replacements completed in under 24 hours with minimal wall cutting (cited in 1 of 68 reviews)
  • Same-day response confirmed for water heater issues, often within 2 hours of the call (cited in 2 of 68 reviews)
  • Communicates ETA proactively — texts when running behind, walks through options before billing (cited in 1 of 68 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Called this morning on water heater issues. Service was same day and seen within 2 hours. I was given options on what needed to be done and an accurate estimate on a new water heater. The new water heater was installed very quickly and all my questions were …”
Bryan · ★★★★★ · Google · Jan 2026
The most critical take we found
“The guys super nice and cool but 190 to snake a toilet for 20 min and tell me to replace toilet is just to pricey for me that 570 a hr yikes”
Daniel Melson · ★ · Google · Oct 2024

We read 68 of 70 reviews · newest from Jan 2026

(405) 847-9809
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

Norman Air

Caveats apply24/7 per Google listing
4.9 (3,900 Google reviews)3.3 on Yelp (33) 14.8 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

3,900 Google reviews at 4.9 — primarily an HVAC + electrical shop, with light plumbing work. One customer was charged $99/$69 for a flapper-swap estimate then quoted $600 to install a flapper they had already bought.

Rating mix — of the 15 reviews we analyzed3,900 total on Google
5★8
4★0
3★1
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Tech reportedly broke an irrigation line on a sewer-line job, then company said it would be 3 days before they'd come look — never gave a follow-up time. (1 of 100 reviews)
  • Plumbing pricing complaint — quoted $600 to swap a toilet flapper the customer had already purchased themselves. (1 of 100 reviews)
  • $4,600 gas-line repipe quoted as one day stretched out across multiple visits, with a hit power line and gas line per the customer. (1 of 100 reviews)

To be fair

  • Texts a photo of the technician before arrival per one Yelper, who called it 'very nice.' (cited in 1 of 100 reviews)
  • Multi-trade convenience — same company can dispatch HVAC, electrical, and limited plumbing techs to one address. (cited in 2 of 100 reviews)
What reviewers praise
“They were prompt, friendly, knowledgeable, and respectful of our property. They took care of our problem, spent time discussing our unit, and future needs. They helped me set up my smart thermostat, that they installed For Free, made sure I understood how to …”
Deby Johnson · ★★★★★ · Google · Mar 2026
The most critical take we found
“If you are a property manager and have tenants DO NOT use this company for any reason. Management has no sympathy or empathy for customers. The tech that came to my house left without saying anything. They blamed my landlord for not answering the phone and …”
Maranda D. · ★ · Yelp · Dec 2022

We read 100 of 3,900 reviews · newest from Mar 2026

(405) 810-6624
Full report →Website ↗
5

Herman's Plumbing

Caveats apply24/7 per Google listing
4.8 (2,825 Google reviews)2.2 on Yelp (6) 11.7 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

2,825 Google reviews at 4.8. Same-day dispatch and pre-arrival photo of the plumber. But a 2022 Christmas-Day faucet failure went unfixed for 10+ days per one Yelper.

Rating mix — of the 15 reviews we analyzed2,825 total on Google
5★9
4★1
3★0
2★0
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Over-tightened frost-free faucet blew apart on Christmas; staffer said customer was 'at the top of the service call list' but plumber never returned per the Yelper. (1 of 85 reviews)
  • No weekend service per a 2022 Christmas-Day caller: outgoing message stated 'we no longer work on weekends.' (1 of 85 reviews)

To be fair

  • Same-day dispatch for repairs — one reviewer notes Josh was sent out 'the same day I emailed' on a pipe repair quote request. (cited in 2 of 85 reviews)
  • Office sends a photo of the arriving plumber — one customer says it was 'very helpful' to know who to expect at the door. (cited in 1 of 85 reviews)
  • Whole-home repipes by Reece & Braden mentioned positively, with one homeowner regretting not calling Herman's sooner. (cited in 1 of 85 reviews)
What reviewers praise
“Friendly, quick and efficient! Both men were very knowledgeable and explained the scope of work that needed to be done! They were in and out very quickly as well! I’m came away very impressed with Caleb, his assistant and Herman’s Plumbing!”
ChristopherC · ★★★★★ · Google · Mar 2026
The most critical take we found
“We hired mds pluming to hook our R O water system back up, install a faucet and hook backup the garbage disposal after we installed a new sink. We knew the RO system wasn't hooked up right because as soon as he turned it on it started pouring water and it …”
Anita R. · ★ · Yelp · Nov 2020

We read 85 of 2,825 reviews · newest from Mar 2026

(405) 732-0954
Full report →Website ↗
6

Airco Service

Caveats apply24/7 per Google listing
4.9 (1,555 Google reviews) 17.0 mi from downtown Newalla

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.9 stars across 1,555 reviews but only 5 reviews analyzed — all HVAC-focused; the single plumbing mention is a tankless water heater install. Thin plumbing-specific evidence; broader service company.

Rating mix — of the 5 reviews we analyzed1,555 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,555 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Seamless tankless water heater install (Navien) with interest-free 60-month financing confirmed in 1 review (cited in 1 of 5 reviews)
  • Full HVAC team arrives on schedule, walks through completed work, and cleans up — professional theme in 5 of 5 analyzed reviews (cited in 3 of 5 reviews)

What reviewers complain about

  • Only 5 reviews analyzed and plumbing-specific mentions are minimal (water-heater: 1, plumber-cost: 1) — insufficient evidence to evaluate plumbing workmanship depth (1 of 5 reviews)
What reviewers praise
“Great service, Great work! I'm a VIP member to care for the new Lennox HVAC that replaced my 25+ yo Lennox and a new Navien tankless water heater. The install last year was seamless and fast. Drake managered the project and almost a year later still helping …”
Austin Kendall · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,555 reviews · newest from Feb 2026

(405) 396-6544
Full report →Website ↗
7

Brandon's Plumbing

Caveats apply24/7 per Google listing
4.5 (669 Google reviews)2.6 on Yelp (39) 13.7 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

669 Google reviews at 4.5 stars. 14 same-day mentions and Christmas-Day calls answered, but a $585 sink install and a 'never showed' weekend appointment surface in negative reviews.

Rating mix — of the 15 reviews we analyzed669 total on Google
5★4
4★0
3★1
2★2
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Saturday water-heater appointment booked for 3-5pm: 'They never showed and never called.' Customer left without water through Sunday. (1 of 100 reviews)
  • Tenant reported a tech arrived 'shouting profanity' over a snaking job, prompting a request for immediate removal. (1 of 100 reviews)
  • $585 to install a sink when quoted $430 flat rate by phone — extra charged on-site to move the drain pipe. (1 of 100 reviews)

To be fair

  • Tech David Nichols and Brandon himself show up personally — one reviewer says David 'got my water back up and running quickly' and cleaned up afterward. (cited in 2 of 100 reviews)
  • Holiday and weekend coverage — Jason responded fast on Christmas Day; John & Steve fixed long-running back-up with zero water pressure. (cited in 2 of 100 reviews)
  • Quoted-price reliability — multiple reviewers note pricing came in as expected with no surprises. (cited in 2 of 100 reviews)
What reviewers praise
“The plumber, Ryan, showed up on time and was professional and efficient. Fixed my leak quickly, and explained exactly what options I had in completing the task. I am a commercial real estate broker in Norman, and have managed several apartment complexes and …”
Fred Dowell · ★★★★★ · Google · Jan 2026
The most critical take we found
“My hot water heater was leaking, and the valve could not be turned to shut it off. I had to turn off water to the entire house until someone could come take a look at it. This happened on a Friday evening. Called Brandon's Plumbing on Saturday, and they …”
Brandon W. · ★ · Yelp · Dec 2020

We read 100 of 669 reviews · newest from Jan 2026

(405) 799-5678
Full report →Website ↗
8

Champion Plumbing

Caveats apply24/7 per Google listing
4.6 (351 Google reviews)2.1 on Yelp (37) 17.7 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

351 reviews at 4.6. Tech Brian Morrell arrived for an emergency water-heater leak within 10 minutes per one customer, but 22 one-stars cite long wait windows and one Yelper called them overpriced.

Rating mix — of the 15 reviews we analyzed351 total on Google
5★4
4★0
3★1
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Dashcam footage from one reviewer shows a Champion vehicle 'driving recklessly and aggressively tailgating' a family. (1 of 100 reviews)
  • Tech showed up 4 hours after promised arrival window per one Yelper, who called pricing 'extremely expensive.' (1 of 100 reviews)
  • Office staff complaints — one caller said they tried to take credit-card info before stating a quote, and a tech they paid for never actually arrived. (1 of 100 reviews)

To be fair

  • Emergency water-heater response — one customer's leak got a tech 'within 10 minutes' with Brian Morrell. (cited in 2 of 100 reviews)
  • Owner-led service recovery — after a bad 7/17/21 review, Champion offered a $1,200 refund and free repair, with tech Adam fixing the original issue plus a refrigerator water line. (cited in 1 of 100 reviews)
  • Pre-work transparency — Ethan walked one customer through code violations on her water heater and explained the cost breakdown before charging. (cited in 2 of 100 reviews)
What reviewers praise
“I recently needed plumbing assistance and had the pleasure of working with two exceptional plumbers, Chase and Thomas. They were fantastic! They arrived on time and quickly diagnosed the issue. Their expertise was evident as he explained the repair process …”
Wild Littles Creations · ★★★★★ · Google · Feb 2026
The most critical take we found
“I’ve got Dashcam of one of these clowns driving recklessly and aggressively tailgating all while my family and I were just minding our own business going the speed limit. Absolutely unacceptable.”
Jason · ★ · Google · Jan 2026

We read 100 of 351 reviews · newest from Feb 2026

(405) 261-1664
Full report →Website ↗
9

Tipton's Plumbing & Sewer

Caveats apply24/7 per Google listing
3.9 (200 Google reviews) 17.2 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

3.9★ overall on 200 reviews; only 5 reviews analyzed showing 4 five-stars and 1 one-star — fast arrival within an hour confirmed on 2 occasions, but a water heater flat-fee job prompted the owner to belittle a customer's military service during a billing dispute.

Rating mix — of the 5 reviews we analyzed200 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 200 reviews so far. Treat this as a first read.

Why we're cautious

  • Owner verbally attacked a customer during billing dispute, belittling the customer's military service when they asked for an itemized invoice. Only 5 reviews analyzed in this batch — small sample but a serious conduct flag. (1 of 5 reviews)
  • Flat-fee structure is opaque: water heater job charged $713 labor above the service fee for a ~1 hour job; owner refused to itemize when asked. (1 of 5 reviews)

To be fair

  • Sub-hour arrival confirmed in 2 of 5 analyzed reviews: responded within an hour on an underground leak after 2 prior plumbers stalled; same-day response on a holiday. (cited in 2 of 5 reviews)
  • Repeat customer with 'several times' track record citing fair, transparent pricing with no added costs after job completion. (cited in 1 of 5 reviews)
What reviewers praise
“Was dealing with an underground leak and had already gone through two different plumbers that kept stalling. Called Tipton's on the recommendation of an employee and they came within an hour. Did the work and charged a good price. Will definitely use them …”
Beth Nixon · ★★★★★ · Google · Mar 2025
The most critical take we found
“My husband hired this company to fix our water heater. They came out for a $65 service charge and told us our total for parts and labor would be $853. When my husband called to ask that the bill be itemized the owner was difficult and explained they charge a …”
Amanda MacGhee · ★ · Google · May 2024

We read 5 of 200 reviews · newest from Mar 2025

(405) 703-2700
Full report →Website ↗
10

D and D Drain

Caveats apply24/7 per Google listing
4.4 (100 Google reviews)3.6 on Yelp (12) 16.9 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.4 stars across 100 reviews — 17 are 1-star. Praised for same-day drain clears, but multiple complaints cite a $200 service call fee not disclosed by phone and one botched concrete/flange job.

Rating mix — of the 15 reviews we analyzed100 total on Google
5★9
4★0
3★0
2★1
1★5

Why we're cautious

  • Undisclosed $200 service call fee reported by phone customer (1 of 100 reviews)
  • One reviewer alleges staff were "rude, inconsiderate" on the phone (1 of 100 reviews)
  • Concrete/flange repair priced ~$500 over the high-end quote with the original problem unresolved (1 of 100 reviews)

To be fair

  • Same-day arrivals for drain emergencies, including Sunday and day-after-Christmas calls (cited in 3 of 100 reviews)
  • Several reviewers report no hidden fees and a single quoted price even when a second visit was needed (cited in 1 of 100 reviews)
What reviewers praise
“Our tub and toilet were not draining in the only bathroom we had. We had company staying with us and were panicking trying to find a same day plumber to come fix our drains. They were out within 2 hours of the call and had it fixed in less than 20 minutes. …”
Katie Howell · ★★★★★ · Google · Sep 2023
The most critical take we found
“Does not know how to pour concrete. Price was quoted at $1200-$1500 to fix the crooked pipe and replace the cast iron flange that we had already cut off, we paid close to $2000 for them to bust up our concrete and add a PVC attachment and flange. Pipe is …”
Sara Jones · ★ · Google · Oct 2023

We read 100 of 100 reviews · newest from Oct 2023

(405) 659-9839
Full report →
11

Tipton's Plumbing & Sewer

Caveats apply24/7 per Google listing
4.6 (92 Google reviews)1.0 on Yelp (1) 16.7 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

85% positive sentiment across 80 sampled reviews, with 68 five-stars. Owner Zach Tipton praised for fast response, but 11 one-stars cite a $853 water-heater bill and rude phone handling.

Rating mix — of the 15 reviews we analyzed92 total on Google
5★6
4★0
3★1
2★0
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reviewer asked for help post-ICU on a weekend and never got a call back — 'Never showed up and never called back.' (1 of 80 reviews)
  • One customer was charged $853 to drain a water heater and replace two heating elements in under an hour ($714 labor on $74 in parts). (1 of 80 reviews)
  • Phone handling complaints — one caller asked a 'simple question' and was met with rudeness, another never got a callback for weekend service. (2 of 80 reviews)

To be fair

  • Owner Zach is repeatedly called responsive — one reviewer notes he 'gets someone headed my way very quickly any time I've needed plumbing work done.' (cited in 1 of 80 reviews)
  • Same-day arrival for emergencies — one water leak customer reports Tipton's 'came within two hours' and worked as long as needed. (cited in 2 of 80 reviews)
  • Repeat customers — Donald Madewell notes this was the 4th time he'd used them and pricing was as quoted with no upcharges. (cited in 2 of 80 reviews)
What reviewers praise
“They got out fast and took care of snaking our sewer line on short notice. We appreciated their prompt work and efficiency and will definitely call them again!”
Lauren Walmsley · ★★★★★ · Google · Jan 2026
The most critical take we found
“Called for help, person was rude who was on the phone with me and I just had a simple question. Could have gave me his best opinion on our situation and I would have been happy.”
Trent Troxell · ★ · Google · Jan 2026

We read 80 of 92 reviews · newest from Jan 2026

(405) 703-2700
Full report →Website ↗
12

Bob's Plumbing

Caveats apply24/7 per Google listing
4.4 (74 Google reviews)4.4 on Yelp (16) 17.9 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

30+ year Norman fixture at 4.4 stars over 74 reviews. Brenden and Paul praised for same-day arrival and 24/7 emergency service, but one Friday emergency saw no follow-up call after 4+ hours.

Rating mix — of the 15 reviews we analyzed74 total on Google
5★10
4★0
3★0
2★1
1★4

Why we're cautious

  • An elderly couple in their seventies waited from 2:15pm Friday to 7pm with water 'rushing out onto the floor' and never got a callback. (1 of 84 reviews)
  • Phone-based scheduling has limits — one elderly couple got an answering service after Bob's no-showed an emergency Friday water-rush call. (1 of 84 reviews)

To be fair

  • Decades of repeat customers — one reviewer says they've used Bob's 'exclusively for over 30 years.' (cited in 1 of 84 reviews)
  • Military-friendly 24/7 service — one reviewer specifically noted 'Military Friendly' with reasonable after-hours pricing. (cited in 1 of 84 reviews)
  • Knowledgeable phone staff who ask the right questions before dispatch per a long-time customer. (cited in 2 of 84 reviews)
What reviewers praise
“My hot water tank was to the point it needed replaced so my landlord called Bobs Plumbing. Tammie and Matt did an amazing job! Great plumbers! Professional, pleasant, efficient, and even the city inspector said he's seen their work before and that they're …”
Kerri Yandell · ★★★★★ · Google · Feb 2026
The most critical take we found
“Read my posts on plumbers rates and how they charge”
Dan Wells · ★ · Google · Nov 2021

We read 84 of 74 reviews · newest from Feb 2026

(405) 329-1178
Full report →Website ↗
13

Story's Plumbing & More, LLC

Caveats apply24/7 per Google listingSmall track record
4.8 (46 Google reviews) 18.3 mi from downtown Newalla

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ on 46 reviews; Houston Story's crew praised for same-morning responsiveness and a teacher discount that one reviewer called out specifically, but a billing dispute with a higher-than-quoted labor rate was left unresolved for 2 weeks.

Rating mix — of the 5 reviews we analyzed46 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 46 reviews so far. Treat this as a first read.

Why we're cautious

  • Owner only responded after 1-star review posted — 13-day gap between customer email and contact. Company response described as 'false' by reviewer regarding the billing program change. (1 of 5 reviews)
  • Billing discrepancy: final invoice labor rate exceeded what Houston verbally quoted by phone; company's public response to the 1-star review omitted this detail. Reviewer tried to contact 2 weeks before posting the review. (1 of 5 reviews)

To be fair

  • Next-morning arrival after same-day call confirmed in 1 of 5 analyzed reviews; gas leak repaired, ONG found a second leak, Houston returned same day to fix it — no charge debate. (cited in 2 of 5 reviews)
  • Contractor-level repeat use: a contractor reviewer reports 5+ years using Story's exclusively for customers, citing knowledgeable explanations and timeliness (themeCounts.professional=2). (cited in 1 of 5 reviews)
What reviewers praise
“Houston and his staff are amazing! I called after ONG found a gas leak and he came right out and found the problem. Once it was repaired, ONG came back out and I still had a leak. So, Houston came back out and repaired the leak and it has been working very …”
Bobby KF5GTX · ★★★★★ · Google · Aug 2025
The most critical take we found
“Revised: I was going to update my review and rate higher because the issue was mostly resolved but the company’s reply is false!!! I tried to contact them to address concerns via email Dec. 18th. Only AFTER I gave them a one star review on Dec. 31st, the …”
Katrina Mucker · ★ · Google · Jan 2026

We read 5 of 46 reviews · newest from Jan 2026

(405) 361-8285
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

Air Comfort Solutions

We'd call someone else first24/7 per Google listing
4.8 (6,599 Google reviews) 16.3 mi from downtown Newalla

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.8★ / 6,599 reviews; 5 analyzed: 2 one-stars vs 2 five-stars, reviewConsistency=0.16 — 40% negative sentiment with scope-of-work disputes and undisclosed property damage in plumbing/HVAC reviews.

Rating mix — of the 5 reviews we analyzed6,599 total on Google
5★2
4★1
3★0
2★0
1★2

Small sample — we've analyzed only 5 of 6,599 reviews so far. Treat this as a first read.

Why we're cautious

  • Customer approved $2,065 loan for full pipe-plus-connections repair; only a small section replaced; financing secured but agreed scope not completed (1 of 5 reviews)
  • Installation crew left bedroom closet messy, tracked mud on driveway, skipped promised air filter replacement, broke attic wood frame and left broken piece in attic without disclosure (1 of 5 reviews)
  • Post-install follow-through failures in 2 of 5 reviews: black carpet streaks left unaddressed after HVAC install despite photos sent, and city inspection found code compliance issues after initial 5-star review (1 of 5 reviews)

To be fair

  • BBB A+ accredited; individual techs praised for professionalism across 2 of 5 reviews — electrical panel and EV outlet work described as thorough and well-executed (cited in 2 of 5 reviews)
What reviewers praise
“Matt and his apprentice, Michael, were very professional but easy to talk to. They replaced the 50+ yr old panel in garage, installed 5 new smoke alarms, main disconnect, and a surge protector with the main. They also installed a disconnect and surge …”
Denise Slattery · ★★★★★ · Google · Feb 2026
The most critical take we found
“We are very upset with the service we received from Air Comfort Solutions and High Tech... we had a pipe burst and had called for an appointment 12/20. A technician came 12/21 and quoted us for the job, they were suppose to fix the whole pipe plus connections …”
Jacki · ★ · Google · Feb 2026

We read 5 of 6,599 reviews · newest from Feb 2026 · BBB A+ accredited

(405) 288-1341
Full report →Website ↗
15

Mullin Plumbing

We'd call someone else first24/7 per Google listing
4.4 (670 Google reviews) 17.2 mi from downtown Newalla

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Mullin Plumbing holds 4.4★ across 670 reviews with BBB A+ accreditation, but the 5-review sample skews 3 one-star: botched faucet install, a PEX crimp failure causing Christmas flooding with no apology, and a same-day cancellation after taking time off work.

Rating mix — of the 5 reviews we analyzed670 total on Google
5★1
4★0
3★0
2★1
1★3

Small sample — we've analyzed only 5 of 670 reviews so far. Treat this as a first read.

Why we're cautious

  • PEX crimp failure flooded living room and garage on Christmas Eve — Mullin installed it 3 years prior and offered no apology when called; warranty discussion deferred until after assessment. (1 of 5 reviews)
  • Faucet installation quality failure cited as 'worst I've seen' — reviewer originally used Mullin for a slab leak repair, returned for a simpler job, and got poor workmanship. (1 of 5 reviews)
  • Same-day cancellation after confirmed appointment — technician was 'on the way' via text at 10am, canceled by phone at 12:45pm with no rescheduling offered. (1 of 5 reviews)

To be fair

  • Water heater repair performed promptly with continuous communication — tech Eddie kept homeowner informed through every step. (cited in 1 of 5 reviews)
What reviewers praise
“We had Eddie out to fix our water heater. He was great. Communicated with us every step of the way and couldn’t have been more nice. He got it fixed and running great! We are very grateful that he was able to help us out in a pinch. Highly recommended!”
Taylor Miller · ★★★★★ · Google · Feb 2026
The most critical take we found
“I used Mullin Plumbing a couple of years ago to repair a slab leak. Since I had good results with that repair I didn't hesitate to call them again when I had a leak in the wall of my shower. They did come out in a timely manner. It was determined there was a …”
Delf Meek · ★ · Google · Feb 2026

We read 5 of 670 reviews · newest from Feb 2026 · BBB A+ accredited

(405) 963-4985
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Newalla we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 925 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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