Norman Air
Plumber · Norman, OK · Open 24 hours per Google listing
Our verdict
3,900 Google reviews at 4.9 — primarily an HVAC + electrical shop, with light plumbing work. One customer was charged $99/$69 for a flapper-swap estimate then quoted $600 to install a flapper they had already bought.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #6 of 15 plumbers we've reviewed in Norman, OK · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Texts a photo of the technician before arrival per one Yelper, who called it 'very nice.'
1 cited review
“they were able to get me in that same day. (I had them come in for some plumbing issues)”
Multi-trade convenience — same company can dispatch HVAC, electrical, and limited plumbing techs to one address.
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Tech reportedly broke an irrigation line on a sewer-line job, then company said it would be 3 days before they'd come look — never gave a follow-up time.
Cited in 1 of the 100 reviews we analyzed.
Plumbing pricing complaint — quoted $600 to swap a toilet flapper the customer had already purchased themselves.
“Then they give me the quote of $600, which is obviously overpriced. Then the handyman charged me $69 and left”
$4,600 gas-line repipe quoted as one day stretched out across multiple visits, with a hit power line and gas line per the customer.
“Once back out to my house another power line was hit along with a gas line.”
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“If you are a property manager and have tenants DO NOT use this company for any reason. Management has no sympathy or empathy for customers. The tech that came to my house left without saying anything. They blamed my landlord for not answering the phone and said that they couldn't get back out for two days. I've been without water for 7 days already. Mr. Brian P business owner I would like to know how you continue to …”
“Update 11/23/2020: Had another run in with this company. They were replacing my neighbor's sewer line and instead of removing a fence panel and digging from my neighbor's side, their employees wanted to come in my yard to dig from my side of the fence because "it is less hassle". I said it was okay so long as the back filled everything. The ended up breaking my irrigation line and leaving a huge sunken hole in …”
“OVERPRICED - NO RESPONSIVE - UNEXPERIENCED STAFF Quoted me on 6/15/21 for 4,600 to replace over 35ft of piping saying it was a one day job. First day out on 6/21/21 they unloading the truck and left because it started raining. They did not inform me so I called about 6 hours later and was told they will be back in 2 days. On 6/23/21 they unloaded the backhoe and hit the side of my house and a power line stopping …”
Positive
“They were prompt, friendly, knowledgeable, and respectful of our property. They took care of our problem, spent time discussing our unit, and future needs. They helped me set up my smart thermostat, that they installed For Free, made sure I understood how to work it. I was really impressed with Michael, and Jake. On top of everything professional, We really liked them both. Very personable guys. We Thank you so much …”
“I scheduled a routine maintenance appointment on my HVAC system. They offer competitive pricing and I was impressed with how quickly I got an appointment. Services were thorough and only took about an hour. Jake and Michael did a Fantastic job! The entire team is professional and wonderful to work with! An easy 5 stars!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Norman Air?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Norman Air?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.