Champion Plumbing
Plumber · Norman, OK · Open 24 hours per Google listing
Our verdict
351 reviews at 4.6. Tech Brian Morrell arrived for an emergency water-heater leak within 10 minutes per one customer, but 22 one-stars cite long wait windows and one Yelper called them overpriced.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Norman, OK · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Emergency water-heater response — one customer's leak got a tech 'within 10 minutes' with Brian Morrell.
1 cited review
“I had an emergency with my water heater leaking, Champion was able to get someone to my house within 10 minutes.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Owner-led service recovery — after a bad 7/17/21 review, Champion offered a $1,200 refund and free repair, with tech Adam fixing the original issue plus a refrigerator water line.
Cited in 1 of the 100 reviews we analyzed.
Pre-work transparency — Ethan walked one customer through code violations on her water heater and explained the cost breakdown before charging.
1 cited review
“They waived the consultation fee to send Ethan out and he explained to me all that needed to be replaced and why.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Dashcam footage from one reviewer shows a Champion vehicle 'driving recklessly and aggressively tailgating' a family.
Cited in 1 of the 100 reviews we analyzed.
Tech showed up 4 hours after promised arrival window per one Yelper, who called pricing 'extremely expensive.'
“Showed up 4 hours after they said they would and extremely expensive.”
Office staff complaints — one caller said they tried to take credit-card info before stating a quote, and a tech they paid for never actually arrived.
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I’ve got Dashcam of one of these clowns driving recklessly and aggressively tailgating all while my family and I were just minding our own business going the speed limit. Absolutely unacceptable.”
“I wouldn't use them if they were the last plumbing company on this earth! Snobs in the office, irresponsible people, trying to get credit card info before you know what they are charging. Wants a card on file because their tech didn't show up to the job but he supposedly did and called me yet I was calling them to find the tech. I never got a call. Jeez now they need my card so they can just charge it up! …”
“I chose Champion Plumbing based on the google reviews, but I did not have a good experience. I had 2 bathroom Delta faucets that both had slow drips. The estimate I got after the technician arrived was $981.85. He did not explain any details about what was wrong with it and why the cost was so high. He also tried to sell me a water softener. I did not appreciate a service call being used as a chance to try and sell …”
Positive
“I recently needed plumbing assistance and had the pleasure of working with two exceptional plumbers, Chase and Thomas. They were fantastic! They arrived on time and quickly diagnosed the issue. Their expertise was evident as he explained the repair process clearly. Not only did they fix the leak promptly, but they also cleaned up afterward, leaving the area spotless. Their friendly demeanor made the whole experience …”
“We had a great experience with Brian Morrell and his son Brian Morrell, and I would absolutely recommend them. They were both extremely kind, professional, and knowledgeable, and they took the time to answer all of our questions honestly and thoroughly. The work was done quickly and efficiently, but what really stood out to me was how respectful they were in our home—they removed their shoes before coming inside …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Champion Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Champion Plumbing?
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