Champion Plumbing

I recently needed plumbing assistance and had the pleasure of working with two exceptional plumbers, Chase and Thomas. They were fantastic! They arrived on time and quickly diagnosed the issue. Their expertise was evident as he explained the repair process clearly. Not only did they fix the leak promptly, but they also cleaned up afterward, leaving the area spotless. Their friendly demeanor made the whole experience stress-free. Highly recommend!

We had a great experience with Brian Morrell and his son Brian Morrell, and I would absolutely recommend them. They were both extremely kind, professional, and knowledgeable, and they took the time to answer all of our questions honestly and thoroughly. The work was done quickly and efficiently, but what really stood out to me was how respectful they were in our home—they removed their shoes before coming inside without us even asking, which was very thoughtful and something you don’t see often. They treated us with genuine care and professionalism from start to finish, and that alone is a big reason I would definitely call this company again in the future. Overall, excellent service and a great experience.

Ethan seriously pulled through for me today. My water heater sprang a leak yesterday and I lost my hot water. The dreaded words "it has to be replaced" were told to me by a different technician for another company. The quote for cost concerned me because I wasn't informed as to the cost breakdown so I called Champion to see what they could quote me. They waived the consultation fee to send Ethan out and he explained to me all that needed to be replaced and why. Turns out my water heater was super not up to code and was very outdated, covering a large chunk of the cost. He made me feel confident in spending the money for a long term solution I would be happy with. He had the tank here and replaced with hot water running in just a few hours from his initial visit. Absolute king, thank you so much! Everyone at Champion helped me out so quickly and efficiently. Can't communicate my appreciation enough!

I’ve got Dashcam of one of these clowns driving recklessly and aggressively tailgating all while my family and I were just minding our own business going the speed limit. Absolutely unacceptable.

I wouldn't use them if they were the last plumbing company on this earth! Snobs in the office, irresponsible people, trying to get credit card info before you know what they are charging. Wants a card on file because their tech didn't show up to the job but he supposedly did and called me yet I was calling them to find the tech. I never got a call. Jeez now they need my card so they can just charge it up! Nope! This place is horrible! I doubt their honest. I won't ever do business with them! When you are met with this deceit upfront just run! They are not offering at minimum good customer service. Horrible place! I'm letting everyone know about this place! They suck! Hope the owner reads his reviews! Some of his crew is dragging his company down! If I could give them a zero rating or negative zero that would be very appropriate for his I was treated!

During a recent cold streak I got a busted pipe, that's my fault I like the water hose plugged in. So I google plumbers and I click on champion plumbing and book a reservation with them they tell me will be there Monday between one and six, that's fine. I can do that. I never saw a plumber on Monday. He got lost or something trying to find my house, whatever it happens, so they say Tuesday at 9am, I'll be first. And I was. The guy was nice but informed me that he didn't fix pipes. What kind of plumber doesn't fix pipes? They thought I had a drain issue? I don't know, he blamed their dispatch software or something. So he called in for ANOTHER guy to come out. So after waited a few more hours (I think I'm total, I spent around 10 hours just waiting in them) for the guy to show up, I explained my problem, and with ZERO investigation the guy comes back to me with an absolutely absurd quote for fixing the pipe. I told him no, I know what plumbing usually cost, and you did nothing to even figure out the problem yet so how can you know how much it costs?? I'm good on that. It's at this point, I go and wrote a bad review on Google (which is now suspiciously missing, I might add) and within minutes I get a call from their office manager with whom I felt like we had a good conversation, came to an understanding, and the gist of what she tells me was "we'll make this right, we'll get somebody out, let me call our service manager and we'll get back to you." I waited a few more hours for the phone call that never ever came. Nobody got back to me, and not having water is an urgent issue. It's been out 3 days, I only want to get by until Monday. So naturally, I just called a different plumber. I called EdCo around 3:30, and the plumber they sent was done with my work by 5, and for a price that was half of what Champion wanted to charge me. Moral of the story, unless you are a consumer who just loooves getting ****** over by a company that's willing to take advantage of people who don't have knowledge about plumbing or how much plumbing work should cost, don't call Champion. Call literally anybody else. If somebody says "don't worry, I know a guy" and it's like his friend who shows up in a rusty 1996 F-150 with mismatching rims, call them instead.

so, where to start....we had a water leak happen late at night. We managed it by shutting the water to the house off and dealing with the problem the next morning. So, my wife actually used AI to see who we should use for the repair and AI offered Champion plumbing as a top option and they were open earlier than other plumbers. My wife called and they were able to send someone out within 90 minutes of our call (good response). The guy arrives, accesses the leak and says it's a very easy repair. He then wanted to see all the other plumbing in my house so he could create a record in case of future need. Seemed reasonable to gain some knowledge so we spent probably 30 minutes of him taking pictures of my plumbing throughout the house. After the pictures, he headed to his van and he was there for 30 minutes or more preparing estimates for the actual repair and "upgrades" that he wanted to make me aware of. So once he returned from the van, he spent lots of time talking about the upgrades on my house that is over 30 years old. He quoted the actual repair needed at $750. I needed the repair done to restore water service to the house and assumed it must have been more complex that his original "easy" comment. When he finally got to the repair, he completed it in 20 minutes or less, for $750....really.....but he was here for various other reasons for over 2 hours. The repair itself looks like good work and he was a competent plumber and really nice the whole time. The price charged for what he actually did was extremely excessive. I mean even if the hourly rate was $200 an hour, a 20 minute repair, parts and an hour labor should have been $300 or less. So, bottom line, highly doubtful I'll use these plumbers again, EXTREMELY overpriced. Call around, I'm sure you can get a better price.

Im happy with the work they did. I needed to have two toilets and their shut offs replaced. They were able to do a quality job the day after I asked them to come out. I do have some complaints though. The first, is they do charge a call out fee, though I will give them credit for waiving it after agreeing to do the service. The second was pricing. 2400 seems high for two toilet installs and their shut off valves. Even replacing the internals was going to be around 1700. My final complaint is two part. The first, they said they would show up at 2 for the estimate. They did not get there until almost 5. The second in 2024, with all the options for scheduling software available, the best window they could give me was between 1 and 6 pm. This really makes planning difficult as im at work all day. They need to give more accurate estimates. Overall while I am happy with the work they did, I will really have to think about using them again. Update 8/19 Shortly after the toilets were installed, one of them started rocking and the other started leaking from the tank. I called Champion to have them repaired and they said theyd alert dispatch to schedule an appointment. Two days go by and I hear nothing. Friday I call them again and they schedule somebody to come out that day. A couple of hours before they show up, the say a job is running long and they need to re-schedule to the Monday after. I am no longer happy with the service I received, especially for the price. I will not be using Champion again. Update 5/20/25 The tank for the toilet in the master bathroom is now leaking. These people should not be trusted and I will not use them again.

I wrote a bad review about Champion Plumbing on 7/17/2021. The following week I received both an email and text message from Champion regarding my reviews and concerns. I finally called and talked to them about my experience and they agreed to send a technician out to do the repairs that I needed to be done at no charge and even offered a full refund for the $1,200 I paid for another repair. I chose to have the repairs done at no charge and the technician Adam came out and not only fixed my original plumbing issue but also fixed my refrigerator water line which needed a 1/4 inch brass fitting that I could not find at any Lowes or Home depot. I tried to pay him for that as that was not part of the original job and he refused to take my payment. I was very pleased about that. Most of the time, I see bad reviews written about companies, and they go mostly ignored. Champion went above and beyond to fix my concerns and all my needed repairs. At least they care about their reputation. Just try not to call plumbing companies during the weekends as all will charge after-hours fees. Based on this new and improved experience, I will call Champion Plumbing to do my plumbing repairs again when needed. Just not after hours. Based on this, I now give them 5 stars for sending Adam and him going above and beyond to take care of a customer-Me!

I decided to use them based on rave reviews that I no longer see on here, somehow the reviews were removed, sadly not before I used them. First red flag, they do not charge by the hour. $$$$ After receiving their knock out ( as in I almost hit the floor) quotes ( they don't give quotes over the phone) I really had no choice but to go with them because I was loosing a pay day to have Champion come and it would have made any plumbing prohibitively expensive for me to take another day to schedule another plumber. The work done was top notch, however, BUT they tossed my manuals that came with the various installs. I ALWAYS keep these for my house records and one of the things installed has no identifiers, I do not recall the brand as they tossed the boxes as well. If I have any issues with the install I will not be able to get any parts!! Pet peeve of mine is having service personnel use my bathroom, especially after they were gone an hour and a half to get a part (and most likely stop for lunch), just NO. Some of the work I inquired about faucet installation $900+ they supply all parts. (My last faucet installed for 135) Wanted gaskets changed on an out door faucet $365-395 are you kidding me! For a .15c piece, shut the front door. Shop around, unless you have money to burn.

I chose Champion Plumbing based on the google reviews, but I did not have a good experience. I had 2 bathroom Delta faucets that both had slow drips. The estimate I got after the technician arrived was $981.85. He did not explain any details about what was wrong with it and why the cost was so high. He also tried to sell me a water softener. I did not appreciate a service call being used as a chance to try and sell me something. I paid the $89 service call fee, but told him I didn't want to do the repair. He then told me that he might be able to talk to the owner and get a better price, which I declined. After my experience I read some additional reviews on Yelp and saw that others had the same experience I did - ridiculously and shockingly high prices. This was a very disappointing experience and definitely won't recommend Champion plumbing. Update: I have tried to find my review on google but it only shows up if you are logged into google - which I wasn't when I initially looked for a plumber. I also ended up replacing my 2 faucets for around $400 which I bought from Lowes. Champion told me they were an old model and out of stock and to replace them would be $2000. This is the worst experience I have ever had with a plumber!

We chose Champion due to some really high ratings on another site but it pays to read other sites for reviews because we did not get the value of their visit. Had a clogged toilet. That took them maybe 15-30 minutes to check. We knew that a cap off a Lysol lid fell in there as we flushed. Our efforts to remove with our own plumbing tools failed thus the call for a professional plumber. They used the same tool I used and came to the conclusion that the toilet had to be removed to check and unclog it and the possibility of it being damaged through the efforts of trying to unclog. A quote of $800 to replace the toilet was given plus a $200 bill for a 15-30 minutes of their time. I should have asked about their service fee in advance but was swayed by their high ratings. Anyway, we declined the toilet replacement. Reluctantly paid the $200. I removed the toilet myself, unclogged it, and replaced the seal, $4. Lessons learned to shop for services, ask about their service fee, and I learned to remove a toilet, unclog it and replace the seal. I'm sure they are a competent plumbing service technically but I got turned off by the service fee and unusually high quote to replace the toilet.

How do I put a negative number of stars on here? Don't EVER use Champion Plumbing!!!! I had a pinhole leak in my refrigerator water line on a Wednesday. I cleaned up the water -- which was nowhere near my hardwood flooring. Then I put the leaking line in a bucket to contain the water while I was at work. I came home after 5 hours and emptied the bucket. There was no water on the floor -- it was all in the bucket. Champion came out to fix it on Thursday morning. They replaced the line for $163. During the repair at some point, their plumber knicked the line from the refrigerator -- which burst wide open Saturday morning. There was 2" of water in my kitchen. Today they tell me they're not repairing any of the water damage to my hardwood floors or the bedroom behind -- which wasn't even affected by the first leak. Their plumber who cut the water line has no culpability for sabotaging my water line in the first place or the resulting water damage that was caused by the second leak -- which was much more catastrophic. I have damage to my hardwood floor, my kitchen cabinets, the wall between the kitchen and bedroom and the carpet in that room.

Broke My Washing Machine I hired Champion to fix my washing machine pipes. Before they began work, I showed them the locking mechanism and the manual for moving the machine. They told me that wasn't needed and moved the machine. At the end of their work, they hooked up the machine and it was unresponsive. They were quick to tell me they were not liable for any damage to the machine that they caused. I had to hire a separate repair company to fix my 1.5-year-old washing machine, costing me nearly $400. The repairman confirmed that the machine's locking mechanism was damaged by improper moving. Beyond this costly mistake, this company was unprofessional from the start. They did not show up on the first day they were scheduled to work. After calling them that day, they assured me that they were on their way. 4 hours later they called to tell me they were not coming. What I was told would be a 1.5 day job ended up being 4 days, at the end of which I was left with a broken washing machine.

I was out of the country when a hose in my restaurant style kitchen faucet started leaking. My elderly sister was house sitting so I told her to call Champion Plumbing. They had fixed the faucet once before when she was house sitting and I was in Japan. That time it was $230 for the trip when I already had the hose. It was high but not crazy unreasonable since my husband and I wouldn't be back for a couple of weeks and it needed to be done. This time Ethan Patton came out and told my sister that it would be $430 to troubleshoot the problem and that I really needed a brand new faucet! She called me in New Zealand and I told him EXACTLY how to fix the problem. He stuck to his story so I sent him away. When I got home I got a hose and fixed it in 15 minutes using a pair of pliers. I am a 68 year old lady. It was easy. I have called the office manager at Champion and all she would say is that it was Mr. Patton's "professional opinion". I will never trust these people again.