D and D Drain
Plumber · Norman, OK · Open 24 hours per Google listing
You call them directly — we don't sell your info or route the call.
Our verdict
4.4 stars across 100 reviews — 17 are 1-star. Praised for same-day drain clears, but multiple complaints cite a $200 service call fee not disclosed by phone and one botched concrete/flange job.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day arrivals for drain emergencies, including Sunday and day-after-Christmas calls
1 cited review
“They were out within 2 hours of the call and had it fixed in less than 20 minutes.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
Several reviewers report no hidden fees and a single quoted price even when a second visit was needed
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Undisclosed $200 service call fee reported by phone customer
“This place never mentioned over the phone that their service call fee is $200, which is abnormally high.”
Red flag
One reviewer alleges staff were "rude, inconsiderate" on the phone
Cited in 1 of the 100 reviews we analyzed.
Red flag
Concrete/flange repair priced ~$500 over the high-end quote with the original problem unresolved
“Price was quoted at $1200-$1500 to fix the crooked pipe and replace the cast iron flange that we had already cut off, we paid close to $2000”
One reviewer says service call fee of $200 was not mentioned over the phone before dispatch
“This place never mentioned over the phone that their service call fee is $200, which is abnormally high.”
Toilet flange/concrete repair came in at ~$2000 vs $1200-$1500 quote, and reviewer reports the pipe was still crooked
“Price was quoted at $1200-$1500 to fix the crooked pipe and replace the cast iron flange that we had already cut off, we paid close to $2000”
Keep it in proportion: these concerns are cited in 3 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Does not know how to pour concrete. Price was quoted at $1200-$1500 to fix the crooked pipe and replace the cast iron flange that we had already cut off, we paid close to $2000 for them to bust up our concrete and add a PVC attachment and flange. Pipe is still crooked and now the left side of where the toilet should sit is a half an inch higher than our original foundation and the front of it is about a quarter inch …”
“We called D and D drain in need of installing a waterline for our fridge. We've been in the house for almost a year and had bought a fridge for the house not realizing we didn't have a waterline/faucet for the fridge to connect to. Upon calling they seemed very professional, upfront and communicated well on got me on the schedule. Even offered to come out and take a look at what I needed installed at no charge. Some …”
“This company has the positive of offering a 24/7 service. That being said, a 4pm toilet repair call was scheduled the following day with an arrival time of 10-11am. Later in the evening the technician called and asked for the appointment to be rescheduled from 11-noon. No problem. The following day the technicians arrived at nearly 12:45pm. After a quick inspection they went out to retrieve parts. At 2:15pm they …”
Positive
“Our tub and toilet were not draining in the only bathroom we had. We had company staying with us and were panicking trying to find a same day plumber to come fix our drains. They were out within 2 hours of the call and had it fixed in less than 20 minutes. They are very kind people and knowledgeable about what they do. We will be keeping them in our back pocket for the next plumbing issue we have.”
“I called to get an appointment for a kitchen sink installation and some updates done to some pipes under the sink. They were able to get us worked into their schedule fairly quickly and never once hesitated when the job ended up being a lot more than anticipated (we have an older house with kind of rough plumbing). Dustin was able to get all the pipes and fixtures up to date and the sink installed even while having …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Oct 2023.
Across platforms
Yelp review (Jessie S., 1-star) flags an undisclosed $200 service call fee — sharper than the typical Google 5-star pattern.
Should you hire D and D Drain?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own D and D Drain?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
D and D Drainisn't in one of our ranked city guides yet — the nearest covered markets are below.