Hill & Company Service, Inc.
4.9★ over 1,456 reviews; professionalism cited in 51 of 84 analyzed reviews, but 3 mention being expensive and one 1-star alleges a gas-line upsell.
Why we're cautious
- 1-star review alleges techs tried to up-sell a full gas-line replacement 'for code' and quoted $9.2k; reviewer says two other plumbers disputed the need (1 of 84 reviews)
- Pricing flagged as expensive in 3 of 84 reviews; one notes they were 'mildly more expensive' (2 of 84 reviews)
To be fair
- Professionalism cited in 51 of 84 analyzed reviews; techs send 'on their way' texts with a photo (cited in 3 of 84 reviews)
- Decades-long repeat customers; one reports a weekend tech arrived within 30 minutes (cited in 1 of 84 reviews)
- Thorough quoting praised — one reviewer cites a six-month HVAC shopping process where this was the most professional quote (cited in 2 of 84 reviews)
“I had a complete heat and air unit installed. The pricing was reasonable, they were on time and very thorough. everything was explained in great detail and all questions were answered honestly. the whole experience was great, other than writing the check …”
“Called them on Thursday and had a new heat and air replacement done by Friday afternoon. Very nice, respectful, and thorough. Very reasonably priced. They took great care of my property, covered the floor before the job, and cleaned very well after the job. …”
We read 84 of 1,456 reviews · newest from Dec 2025