Mullin Plumbing

We had Eddie out to fix our water heater. He was great. Communicated with us every step of the way and couldn’t have been more nice. He got it fixed and running great! We are very grateful that he was able to help us out in a pinch. Highly recommended!

I used Mullin Plumbing a couple of years ago to repair a slab leak. Since I had good results with that repair I didn't hesitate to call them again when I had a leak in the wall of my shower. They did come out in a timely manner. It was determined there was a leaking shower valve, which needed to be replaced, which included installing a new one, so we needed to replace the faucet. I supplied the faucet (A standard Delta Classic Shower Faucet from Home Depot). The installation job of the faucet was the worst I've seen and looked like a 6 year old cobbled it together. He removed the horizontal 2x4 wood brace for the shower valve mounting bracket and ended up using toggle bolt anchors for the front face plate and drove a screw from the backside of the bracket to hold the shower valve in place. After further investigation, this is because he managed to break one of the faceplate mounting holes off of the mounting bracket (How?!?!). The broken piece was laying on the floor inside the wall. I should have done a better job of inspecting this work before paying them and sending them out the door, but I'm not a plumber or a carpenter for that matter and put a lot of trust in this company to perform a repair correctly. It wasn't until I started the drywall repair I discovered this dumpster fire of a repair. I could call them back to repair this, but I don't want them back in my house. Ever. I ordered a new bracket from Delta ($15) as well as new faceplate screws. I trimmed off about of 1/4 of inch of tile on the bottom. Screwed the 2x4 wood brace back into place and mounted the shower valve bracket into place. I'm not a carpenter. This job took me 30 minutes to do. The 1 star I'm giving this review is more than I want to give it. I've made sure to tell everyone I know to not use these jokers. While it was probably just the individual plumber that should be fired, this 100% gave this company a bad name. Take a little bit more pride in your work.

Scheduled an appointment last week for a Monday service. The company texted me at 10 that their technician was on the way, I took off work to meet the technician. They called at 12:45 and canceled my appointment. I would recommend to never use this company. A zero star review is even too much for Mullin Plumbing.

Right before Christmas I was at my mom’s getting ready for our Christmas party. We noticed water on the living room floor. I checked the garage and water was flooding everywhere. I looked and Mullin plumbing was on the install records so I called them as I got the water shut off. The living room and garage were already flooded. One of their pex crimps failed and the hot water was shooting out full blast into the wall. When I called I explained everything and asked about warranty since installed 3 years prior. They said they’d assess once they show up and no apology. The repair person was the same as the installer my mom remembered and they didn’t take accountability or apologize. My mom is 85 and I asked about warranty or discount for poor workmanship and was told no. Not even $1. The repair cost over $250 for a simple crimp on what they failed to do correctly. We won’t use Mullin Plumbing again.

MY REVIEW HAS NOTHING TO DO THEIR SERVICE RATHER AN EXPERIENCE WITH THEIR DRIVER ON THE ROAD. A MULLINS TRUCK CUT ME OFF ON THE INTERSTATE PULLING A TRAILER WITH NO WORKING LIGHTS AND SLINGING ROCKS OFF THE BACK ONE WHICH BROKE MY NEW WINDSHIELD. WHEN TRYING DRIVERS ATTENTION HE ROLLED THE WINDOW DOWN AND FLIPPED ME OFF, I WAQS GOING TO LET IT ALL GO BUT NO ONE WANTS TO ANSWER THE PHONE WHEN YOU CALL.