Bob's Plumbing
Plumber · Norman, OK · Open 24 hours per Google listing
Our verdict
30+ year Norman fixture at 4.4 stars over 74 reviews. Brenden and Paul praised for same-day arrival and 24/7 emergency service, but one Friday emergency saw no follow-up call after 4+ hours.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 84 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Decades of repeat customers — one reviewer says they've used Bob's 'exclusively for over 30 years.'
1 cited review
“We have used Bob's Plumbing exclusively for over 30 years! They "ALWAYS" deliver! From prompt arrival to correct diagnosis, to reasonable pricing.”
Military-friendly 24/7 service — one reviewer specifically noted 'Military Friendly' with reasonable after-hours pricing.
1 cited review
“24/7 and fast response time. Had a pleasure working with Paul for an emergency service. Reasonable pricing even after hours.”
Knowledgeable phone staff who ask the right questions before dispatch per a long-time customer.
1 cited review
“One thing I like a lot is that the nice lady who answers the phones is actually knowledgeable. She knows to ask important questions about the job”
Cited in 2 of the 84 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
An elderly couple in their seventies waited from 2:15pm Friday to 7pm with water 'rushing out onto the floor' and never got a callback.
“Talked to them at 2:15pm on a Friday and told them we had an emergency, water was rushing out onto the floor in my home.”
Phone-based scheduling has limits — one elderly couple got an answering service after Bob's no-showed an emergency Friday water-rush call.
“Talked to them at 2:15pm on a Friday and told them we had an emergency, water was rushing out onto the floor in my home.”
Keep it in proportion: these concerns are cited in 1 of the 84 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Read my posts on plumbers rates and how they charge”
“Horrible Company! Completely unreliable! Talked to them at 2:15pm on a Friday and told them we had an emergency, water was rushing out onto the floor in my home. They said that they would be out shortly after 5:00pm. It’s now 7:00pm and my home is still a mess. My husband & I are in our seventies and really need help. We haven’t even got the courtesy of a call. When I called them back I got an answering service that …”
“I won't use their service again. I got charged for services that made the situation worse. My family had to live with that problem for over a week until the plumber came back. We were unable to shower that whole week. I was given a quote, ranging from $1000 to $1500, bill came out over $3000. I got charged additional charges every time the plumber had to come back and fix a problem he created. I have a sewage …”
Positive
“My hot water tank was to the point it needed replaced so my landlord called Bobs Plumbing. Tammie and Matt did an amazing job! Great plumbers! Professional, pleasant, efficient, and even the city inspector said he's seen their work before and that they're just very good! AND completely cleaned up everything! Thank you so much!”
“I had a great experience with this company recently. Brenden came and took care of a problem I feared was going to be much bigger than it was, in a timely manner and at a reasonable price. He was very courtesy and respectful as well as good at his job. Hey bosses at Bob's, give this good employee a raise!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire Bob's Plumbing?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Bob's Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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