Herman's Plumbing
Plumber · Norman, OK · Open 24 hours per Google listing
Our verdict
2,825 Google reviews at 4.8. Same-day dispatch and pre-arrival photo of the plumber. But a 2022 Christmas-Day faucet failure went unfixed for 10+ days per one Yelper.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Norman, OK · compare all →
Our opinion, based on the 85 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day dispatch for repairs — one reviewer notes Josh was sent out 'the same day I emailed' on a pipe repair quote request.
Cited in 2 of the 85 reviews we analyzed.
Office sends a photo of the arriving plumber — one customer says it was 'very helpful' to know who to expect at the door.
1 cited review
“They were available quickly, the office communicated well, confirmed the appointment, and let me know the plumber was on his way, including a photo of who to expect”
Whole-home repipes by Reece & Braden mentioned positively, with one homeowner regretting not calling Herman's sooner.
Cited in 1 of the 85 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Over-tightened frost-free faucet blew apart on Christmas; staffer said customer was 'at the top of the service call list' but plumber never returned per the Yelper.
“the outgoing message states: "we no longer work on weekends" I was astonished!”
No weekend service per a 2022 Christmas-Day caller: outgoing message stated 'we no longer work on weekends.'
“the outgoing message states: "we no longer work on weekends" I was astonished!”
Keep it in proportion: these concerns are cited in 1 of the 85 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We hired mds pluming to hook our R O water system back up, install a faucet and hook backup the garbage disposal after we installed a new sink. We knew the RO system wasn't hooked up right because as soon as he turned it on it started pouring water and it takes an RO system 24 hrs to fill the tank before you have water pressure. So we tested it and it was city water. They came back an fixed it but charged us again …”
“Initially very helpful when explaining our issue. However, after 3 attempts to receive a quote for repairs I am moving on to another company.”
“MDS Plumbing came out to run a gas line from my stove, through my pantry and in to the laundry room to hook up my gas dryer. The job took them 70 minutes to complete from the time they arrived at my door to the time they left. So imagine my surprise when we were instead charged 2 hours labor for each of the technicians at $82.50/hour. When I immediately called in after they left (at 1 PM on a Friday) the answering …”
Positive
“Friendly, quick and efficient! Both men were very knowledgeable and explained the scope of work that needed to be done! They were in and out very quickly as well! I’m came away very impressed with Caleb, his assistant and Herman’s Plumbing!”
“I have had Herman’s out 3 times now and it has been the best experience. Wiston and Jack are a very knowledgeable great dynamic duo. The front office people are so nice and flexible. A project I have been losing sleep over was a shockingly reasonable price. I got pictures after. I just can’t say enough.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Herman's Plumbing?
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need rock-bottom prices with zero flexibility on the quote
Advice derived from the review analysis above — how we decide.
Own Herman's Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.