FastPlumber near me

The 15 24/7 plumbers serving Prescott Valley

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,733 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown Prescott ValleyHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,733 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Prescott Valley →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Gold Star Plumbing & Drain

Top pick24/7 per Google listing
5.0 (960 Google reviews)3.3 on Yelp (4) 1.7 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Clay and Corbin consistently go above and beyond with same-day emergency response and thorough explanations, but occasional pricing disputes and incomplete work issues surface on Yelp.

Rating mix — of the 15 reviews we analyzed960 total on Google
5★12
4★0
3★0
2★1
1★2

Why we're cautious

  • Large platform discrepancy: 2 of 4 Yelp reviews (50%) cite billing disputes, incomplete work, or damage—sharp contrast to Google's near-perfect 5/5 ratings. Suggests possible service inconsistency or issue resolution gaps. (2 of 100 reviews)
  • One review explicitly states promised parts were not replaced and manager did not follow up on complaint—potential quality control or accountability issue (1 of 100 reviews)
  • Two Yelp reviews report serious billing/work completion issues: one for incomplete repairs and unprofessional invoice with spelling errors (no manager follow-up), another for overpriced quote with incomplete pricing and equipment damage during service (2 of 100 reviews)

To be fair

  • Multiple reviews (5+) highlight same-day or next-day emergency response, with Clay specifically praised for expedient service during urgent situations like water/sewer loss (cited in 4 of 100 reviews)
  • Clay and Corbin named repeatedly (6+ mentions) for going above standard service—climbing into tanks, returning after hours to verify work, explaining systems thoroughly to customers including children (cited in 4 of 100 reviews)
  • Professional communication and explanation of work consistently cited (7+ reviews mention clarity, transparency, or customer education) (cited in 4 of 100 reviews)
What reviewers praise
“Great experience all the way around. The guys that came out were fantastic; professional, friendly and knowledgeable. The job entailed cutting into our foundation slab and repairing a leaking waterline. Price was reasonable and they started the very next day. …”
J Ferris · ★★★★★ · Google · Mar 2026
The most critical take we found
“We called them since they were a local company. We recieved a bill for service that was not fully completed. We feel cheated and taken advantage of. They said parts were replaced, but in fact, they were not. I would not recommend them. I called to let them …”
M A. · ★ · Yelp · Oct 2024

We read 100 of 960 reviews · newest from Mar 2026 · BBB A+ accredited

(928) 212-5606
Full report →Website ↗
2

Affordable Plumbing Solutions

Top pick24/7 per Google listing
5.0 (177 Google reviews)4.6 on Yelp (11) 3.9 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Dave shows up on time with the right tools, charges fair prices, and does quality work—but won't service mobile homes.

Rating mix — of the 15 reviews we analyzed177 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Refuses service for mobile homes—1 customer was denied service call solely because they own a mobile home (1 of 113 reviews)

To be fair

  • Arrives on time consistently and calls ahead to notify customers of arrival (cited in 3 of 113 reviews)
  • Pricing significantly lower than competitors—10 customers specifically cite fair/reasonable/affordable rates, and one review mentions beating a Lowe's quote by nearly $400 (cited in 10 of 113 reviews)
  • High-quality workmanship across diverse job types (water heaters, faucets, shower installations, diagnostics); 7 reviews explicitly praise work quality (cited in 7 of 113 reviews)
What reviewers praise
“Four years ago we had Dave install our plumbing fixtures for our new shower and he did a wonderful job. He came out once to disconnect all the plumbing for our old bathtub which we took out, and then after the tiling was done, he came back to install the new …”
Jacki Dixon · ★★★★★ · Google · Feb 2026
The most critical take we found
“Called for a service call and was denied because I own a mobile home”
Monica · ★ · Google · Oct 2025

We read 113 of 177 reviews · newest from Feb 2026

(928) 925-6541
Full report →Website ↗
3

JC's Plumbing

Top pick24/7 per Google listing
4.9 (61 Google reviews)5.0 on Yelp (3) 18.1 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Of 59 reviews, 57 are 5-star with 30 citing professionalism — Jeremiah's team handled a 3 AM washer flood and a 45-minute Camp Verde sink emergency.

Rating mix — of the 15 reviews we analyzed61 total on Google
5★13
4★0
3★1
2★0
1★1

What reviewers keep saying

  • Documented after-hours emergency response — one reviewer called at 3 AM during a washer flood and was dispatched ASAP. (cited in 2 of 59 reviews)
  • Hydrojetting with camera diagnostic is called out specifically for clearing a major kitchen clog. (cited in 1 of 59 reviews)
  • Reviewers contrast JC's against previous local plumbers' incompetence — Alex and Hunter raised the bar on water-heater work. (cited in 2 of 59 reviews)

What reviewers complain about

  • Three reviewers mention work coming in expensive — though paired with quality outcomes. (1 of 59 reviews)
What reviewers praise
“I would recommend JC Plumbing. They’re a very professional and skilled plumbing company. They were able to clear a major kitchen clog with advanced hydrojetting after a thorough camera diagnostic. They understood the plumbing schematics from their plumbing …”
Toni Polakoff · ★★★★★ · Google · Feb 2026
The most critical take we found
“Come to the location I was charged $89.00 To evaluate the work need to be done, Left the property and and suppose a quote back to do the work and till today two month later still Wetting for the quote, In mid time the job got complete with a different company.”
Salvatore Moscato · ★ · Google · Apr 2026

We read 59 of 61 reviews · newest from Feb 2026

(928) 301-7326
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

AZ Super Plumber - The Plumbing Store

Caveats apply24/7 per Google listing
4.8 (1,094 Google reviews)4.0 on Yelp (61) 9.5 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and solid workmanship, but pricing complaints suggest costs can run significantly above estimates—call them at 2am for speed, but get a quote first.

Rating mix — of the 15 reviews we analyzed1,094 total on Google
5★8
4★0
3★0
2★0
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing disputes with pattern of overcharging: 3 separate reviews (12% of analyzed set) allege charges far exceeding reasonable labor + parts, with one involving elderly customer and one resulting in work deemed unfixable despite payment (3 of 151 reviews)
  • Refusal to provide phone estimates: One reviewer reports company refused to quote pricing over phone, leading to surprise $101 charge for incomplete work (1 of 151 reviews)
  • Pricing transparency and fairness concerns: 3 detailed complaints about unexpectedly high bills—one for $565 disposal replacement (later partially refunded $85), one $101 service charge with no repairs completed, and one $1200+ bill for 2 hours 15 minutes of digging with no guarantee on the fix (3 of 151 reviews)

To be fair

  • Exceptional emergency responsiveness: 6 reviews specifically mention same-day or next-day service, with one customer reporting arrival within 2 hours during septic emergency (cited in 4 of 151 reviews)
  • Consistent workmanship quality: 8+ reviews praise professional installation and repair work, with customers noting attention to detail (avoiding damage to carport posts and landscaping during major work) (cited in 4 of 151 reviews)
  • Strong staff communication and expertise: 7+ reviews highlight technicians (especially Anthony, Tim, Brian, Matthew) who explain problems clearly and walk customers through options and maintenance needs (cited in 5 of 151 reviews)
What reviewers praise
“I used another Septic company for 11 years. They got too big. AZ Super is just what their name says. SUPER. Service was great. Real pros. Would recommend to everyone. Thank you AZ Super…”
Pat Kelleher · ★★★★★ · Google · Jan 2026
The most critical take we found
“Absolutely ridiculous! My grandma called them for a garbage disposal replacement and was charged $565!!! The half horse power disposal was billed as a 3/4, and regardless the labor could not possibly be $400!! Parts could not be more than $120 (retail), and …”
Marc Y. · ★ · Yelp · Dec 2015

We read 151 of 1,094 reviews · newest from Jan 2026

(928) 778-0780
Full report →Website ↗
5

Miracle Man Plumbing Inc.

Caveats apply24/7 per Google listing
4.9 (436 Google reviews)3.8 on Yelp (24) 8.3 mi from downtown Prescott Valley

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Excellent emergency responder with same-day fixes and strong workmanship, but expect 15-25% premium pricing and occasional billing surprises on complex jobs.

Rating mix — of the 15 reviews we analyzed436 total on Google
5★10
4★1
3★0
2★1
1★3

Why we're cautious

  • Severe service failures on record: 2 older Yelp reviews (2022, 2016) report no-shows after promising service, scheduling confusion, and pricing bait-and-switch ($300 for ~20ft of drain snake, $500+ price jump mid-emergency without clear explanation) (2 of 110 reviews)
  • Pricing frequently cited as high or surprising: 5 reviewers mention unexpectedly expensive estimates, price increases mid-job, or bills 15-25% above competitors (5 of 110 reviews)
  • Quotes can escalate substantially on complex jobs: two multi-year-old reviews describe initial estimate jumping significantly once scope clarified (2 of 110 reviews)

To be fair

  • Fast emergency response: multiple reviewers report same-day service, weekend/holiday availability, and calls answered immediately even on Saturdays (cited in 4 of 110 reviews)
  • High-quality workmanship: 6 reviewers explicitly praise professional installation, first-pass inspections, and attention to detail like shoe covers and cleanup (cited in 6 of 110 reviews)
  • Proactive troubleshooting and follow-up: technicians identify future problems (water heater thermocouple failure, root issues) and return to complete fixes (cited in 2 of 110 reviews)
What reviewers praise
“I contacted Miracle man on 2/25/26 and was immediately put on the books for a free estimate the next day. Ron came out and he was efficient and personable from the get go. He did a wonderful job and was able to fix our problem at the time of the estimate. The …”
Rusty Brown · ★★★★★ · Google · Feb 2026
The most critical take we found
“On the upside they showed up quickly the Monday after Christmas. They did get the sewer snaked and draining in about an hour, maybe hour and a half. On the downside, they had 75 foot spools for their snake, not a 150 and charged me $150 per spool for a …”
Joeseph H. · ★★ · Yelp · Dec 2016

We read 110 of 436 reviews · newest from Feb 2026 · BBB A+ accredited

(928) 288-0355
Full report →Website ↗
6

Blue Plumbing and Drain Cleaning LLC

Caveats apply24/7 per Google listing
4.8 (381 Google reviews)3.6 on Yelp (37) 1.6 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and solid workmanship, but pricing disputes and occasional service failures create significant risk on complex jobs.

Rating mix — of the 15 reviews we analyzed381 total on Google
5★8
4★0
3★0
2★1
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Unprofessional escalation and dismissal: 2 reviews document owner/staff becoming defensive about billing complaints, using profanity, and refusing further assistance (2 of 117 reviews)
  • Repeat service failures: 1 review shows technician had to return twice for same drain cleaning issue and was billed twice (1 of 117 reviews)
  • Pricing inconsistency and billing disputes: 3 reviews document final charges significantly exceeding estimates or being charged twice for same service (3 of 117 reviews)

To be fair

  • Exceptional emergency responsiveness: 7 reviewers specifically mention same-day or within-hours arrival, including early Sunday morning and evening calls (cited in 7 of 117 reviews)
  • Strong communication and professionalism: 8 reviewers explicitly praise communication quality, professionalism, and courtesy (cited in 7 of 117 reviews)
  • Quality workmanship when job is straightforward: 6 reviewers report efficient, effective repairs completed quickly (cited in 5 of 117 reviews)
What reviewers praise
“I wash shocked by the price, but that seems to be the cost of doing business these days. On the other hand they got here within 2 hrs and only took 50 mins, for that I am very pleased. Jessica”
Jessica Rose · ★★★★★ · Google · Mar 2026
The most critical take we found
“Our garbage disposal and kitchen sink faucet needed fixing. They did replace the disposal and it was known what the cost was around 300 for install and new disposal, but then the faucet could not be repaired so they had one on the truck that turned out to be …”
Cocoa C. · ★★ · Yelp · Dec 2021

We read 117 of 381 reviews · newest from Mar 2026

(928) 775-9388
Full report →Website ↗
7

Fiscor Plumbing and Air

Caveats apply24/7 per Google listing
4.9 (293 Google reviews)2.8 on Yelp (14) 2.8 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent workmanship and fast response on AC/heating, but significant pricing complaints and aggressive upselling on Yelp suggest inconsistent business practices across service types.

Rating mix — of the 15 reviews we analyzed293 total on Google
5★10
4★0
3★1
2★1
1★3

Why we're cautious

  • Yelp vs. Google divergence is severe: 4.9/5 on Google (293 reviews) vs. 2.8/5 on Yelp (14 reviews). Yelp complaints cluster around billing deception and aggressive upselling, suggesting possible business model differences or selective review response (5 of 120 reviews)
  • Promotional service model appears to be lead generation for high-ticket replacements: At least 3 separate low-cost diagnostic promotions ($45–$49) resulted in $17k–$45k replacement recommendations, raising questions about diagnostic objectivity (3 of 120 reviews)
  • One review mentions scheduling miscommunication where technicians arrived at home unscheduled after customer explicitly declined early start on a $17k project (1 of 120 reviews)

To be fair

  • Strong technical execution: 8 reviews specifically praise installation quality, thoroughness, and problem-solving, with technicians staying late or returning early to complete jobs (cited in 7 of 120 reviews)
  • Fast emergency response: Multiple reviews mention same-day arrival, prompt scheduling during urgent situations, and willingness to work extended hours (cited in 4 of 120 reviews)
  • Named technicians (Robert, Diondre, Mikey, Sergio, Jacob, Preston) appear repeatedly across positive reviews with specific praise for professionalism and communication (cited in 5 of 120 reviews)
What reviewers praise
“Robert and Diondre did an amazing job on the install! Discord is a professional company through and through. Preston who did the inspection caught that we had CO gases being leaked. If it wasn’t for the financing the company offered, I may not have been able …”
Ryan Lynn · ★★★★★ · Google · Feb 2026
The most critical take we found
“Have them come over on a promotional $45 to clean my system. He left saying that we had to spend $45,000 on a whole new heating system. What a complete joke I will never use them or recommend them to anybody. Other people told me to be weary of this company …”
Michael H. · ★ · Yelp · Dec 2025

We read 120 of 293 reviews · newest from Feb 2026 · BBB A+ accredited

(928) 843-3553
Full report →Website ↗
8

Franklin Plumbing Services

Caveats apply24/7 per Google listing
4.8 (287 Google reviews)3.8 on Yelp (30) 9.5 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent emergency response and workmanship with strong technician consistency, but occasional high costs and rare service failures on complex jobs create billing frustration.

Rating mix — of the 15 reviews we analyzed287 total on Google
5★9
4★0
3★0
2★2
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 2 of 25 recent reviews (8%) describe serious service failures where problems were either unresolved after multiple visits or diagnosed incorrectly, with disputed billing following—concerning pattern for complex diagnostics (2 of 99 reviews)
  • Scheduling reliability issues noted in older review: technician arrived unannounced 10-15 minutes after rescheduling request, and called back again with wrong address—suggests occasional coordination breakdowns (1 of 99 reviews)
  • Recurring sewer/drain issues with repeated service calls: one reviewer reports 4 separate visits for the same sewage clog problem over weeks/months with no resolution, causing property damage (1 of 99 reviews)

To be fair

  • Exceptional emergency responsiveness: multiple reviews mention same-day or next-day arrival, with one reviewer noting service within 24 hours after another company no-showed (cited in 3 of 99 reviews)
  • Consistently professional and knowledgeable technicians: 8 reviews specifically praise individual plumbers (Christian Williams, Branden, Zach, Hunter, Ian, Justin) by name for competence and efficiency (cited in 7 of 99 reviews)
  • Proactive communication and thorough diagnostics: reviewers report technicians listen carefully to concerns, explain options before committing, and update customers on arrival/completion (cited in 3 of 99 reviews)
What reviewers praise
“I had the pleasure of having an amazing technician named Christian Williams come and help out with my water heater. He was quick and professional the whole time he was here. He even helped me with my kitchen faucet, it was spewing water out of the sides. He …”
Corie Mcgraw · ★★★★★ · Google · Mar 2026
The most critical take we found
“This is like the 4th time they have came out to see why the sewage is clogging and over filling each time they find nothing wrong snake it and the issue comes back after a couple weeks to a month later. I'm tired of having to make sure my bathroom works each …”
Isac Santos · ★★ · Google · Dec 2025

We read 99 of 287 reviews · newest from Mar 2026 · BBB A+ accredited

(928) 445-1045
Full report →Website ↗
9

Stellar Plumbing

Caveats apply24/7 per Google listing
4.9 (236 Google reviews)4.4 on Yelp (85) 1.5 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Emergency calls answered at 10:30pm and midnight with 39-60 minute response times; fair pricing and honest diagnosis, but one repeat sewage issue and licensing questions in older reviews.

Rating mix — of the 15 reviews we analyzed236 total on Google
5★9
4★0
3★1
2★1
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Licensing status questioned in two older reviews (2019-2020) citing 'unlicensed contractor' claim and lack of proper business documentation on receipts (2 of 178 reviews)
  • One sewage drain repair failed multiple times within days, requiring callbacks and eventually prompting customer to switch plumbers (1 of 178 reviews)
  • Not the cheapest option available; one reviewer noted 'not the cheapest price but definitely a fair price' (1 of 178 reviews)

To be fair

  • Exceptional emergency response: answers calls late at night (10:30pm, midnight) and arrives within 39-60 minutes even on weekends and holidays (cited in 2 of 178 reviews)
  • Pricing consistently described as fair and reasonable, with multiple reviews citing significant savings ($36,000 less than competitor, $1,100 savings on water heater) (cited in 4 of 178 reviews)
  • Proactive customer service: offers free phone diagnostics before scheduling service calls to avoid unnecessary visits (cited in 2 of 178 reviews)
What reviewers praise
“Stellar Plumbing was referred to me by my neighbors snd Duayne was FANTASTIC ! My wster heater went out and he came out within 39 minutes and had s new one installed the next morning on a Saturday ! His price was so reasonable and $36000 LESS than another …”
geani ronne · ★★★★★ · Google · Dec 2025
The most critical take we found
“He is an unlicensed contractor and he says bad things about other people. I was even threatened for my last review. Not a good person all around.”
Melissa R. · ★ · Yelp · Nov 2019

We read 178 of 236 reviews · newest from Dec 2025 · BBB A+ accredited

(928) 533-3446
Full report →Website ↗
10

Goettl's High Desert Mechanical

Caveats apply24/7 per Google listing
4.9 (227 Google reviews) 1.8 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Highly skilled technicians with excellent communication and workmanship, but pricing can be significantly higher than competitors for comparable repairs.

Rating mix — of the 15 reviews we analyzed227 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Major pricing dispute with 3x markup: Customer received quote of $2,114 (with $373 membership savings) for a $300 circuit board repair, with labor quoted at $1,800—competitor completed same job for $630, suggesting either commission-driven pricing or inflated labor rates (1 of 89 reviews)
  • One review indicates diagnostic oversight: Technician Sam recommended full septic tank pump-out without locating the cleanout, which was found 3 feet from house; customer later discovered only tree root blockage at cleanout, suggesting incomplete troubleshooting (1 of 89 reviews)
  • Pricing significantly above market rate: One customer was quoted $2,114 for a $300 part plus $1,800 labor (totaling $2,187 with membership discount), but competitor Chino Valley Heating and Cooling completed the same repair for $630; another customer paid $1,400 for recommended services but felt uncertain about the work performed (2 of 89 reviews)

To be fair

  • Exceptional technical knowledge and thorough explanations: 12+ reviews explicitly praise technicians for being knowledgeable, explaining systems in layman's terms, and walking customers through every diagnostic step (cited in 12 of 89 reviews)
  • Fast arrival and proactive communication: Multiple reviews mention same-day or next-day service, text updates with technician photo/bio, and 30-minute arrival notifications (cited in 3 of 89 reviews)
  • Honest diagnostics that save money: John Schaffer identified a unit pronounced 'dead' by another company as repairable, saving customer $15,394.60; another customer praised technician for determining a unit could be made operable (cited in 1 of 89 reviews)
What reviewers praise
“Thomas Pride did an excellent job of inspecting our HVAC system. Upon inspection a bid for replacement of a plenum duct above the HVAC unit was submitted which I may have done in future. At this time the system works perfectly so no repair was scheduled. …”
Jerry Carrier · ★★★★★ · Google · Mar 2026
The most critical take we found
“Had Goettl's come out to address our heater being broken. It ended up being a circuit board problem... We were quoted 2114 dollars to fix it. It is a 300 dollar part so I guess labor was 1800 bucks!? That's with our amazing 373 dollar member savings. He also …”
chad nelson · ★ · Google · Apr 2026

We read 89 of 227 reviews · newest from Mar 2026 · BBB A+ accredited

(928) 361-7769
Full report →Website ↗
11

R.E.D. Plumbing Inc.

Caveats apply24/7 per Google listing
4.4 (125 Google reviews)3.8 on Yelp (46) 4.0 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptional workmanship and same-day emergency response, but scattered appointment reliability issues suggest capacity management problems during busy periods.

Rating mix — of the 15 reviews we analyzed125 total on Google
5★9
4★0
3★0
2★0
1★6

Why we're cautious

  • 2 of 75 reviews mention appointment no-shows or significant delays (1 hour+ after rescheduling, 2-3 hours on initial visit); at 75 reviews total, this represents a small but notable pattern suggesting occasional scheduling breakdown, possibly during peak periods (2 of 147 reviews)
  • 1 outlier 1-star review with no substance (complaint about employee at gas station, unrelated to plumbing service quality); dismissible but noted (1 of 147 reviews)
  • 1 complaint of poor service and inadequate training with no specifics; isolated but suggests occasional service variance (1 of 147 reviews)

To be fair

  • Outstanding emergency responsiveness: 6 reviews explicitly mention same-day service, after-hours callbacks, or weekend/holiday availability (Christmas Eve sewer line, Sunday afternoon hot water reset, pre-opening voicemail callbacks) (cited in 6 of 147 reviews)
  • Diagnostic expertise saves money: 3 reviews highlight problem-solving that prevented unnecessary work (IR gun saved drywall ripping, diagnosed groundwater vs. main line leak, sewage pump repair vs. replacement) (cited in 3 of 147 reviews)
  • Thorough explanations and teaching: 4 reviews specifically praise technicians for explaining work in detail, offering options, and educating homeowners (water heater flushing lessons, valve maintenance instruction, backwater valve reconfiguration explanation) (cited in 4 of 147 reviews)
What reviewers praise
“I am beyond thrilled with the service I received with Russell. R.E.D. was utilized as a second opinion and I am so glad we received it. Next time, it will be our first call. Russell went above and beyond with his efficiency, level of being thorough and …”
Skye Puls · ★★★★★ · Google · Mar 2026
The most critical take we found
“Poor service, with employees that need more training. In a nutshell...they are a hot mess.”
Dorene Y. · ★ · Yelp · Dec 2022

We read 147 of 125 reviews · newest from Mar 2026

(928) 772-9296
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

ACE Home Services (formerly Yavapai Plumbing & Heating)

We'd call someone else first24/7 per Google listing
4.8 (1,984 Google reviews)2.6 on Yelp (37) 4.9 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Excellent workmanship and fast response when they show up, but pricing is frequently double competitors' quotes and billing practices are aggressive.

Rating mix — of the 15 reviews we analyzed1,984 total on Google
5★4
4★0
3★0
2★0
1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • No-show and cancellation issues: 2 reviewers report failed appointments or last-minute cancellations that left customers without service for days, with poor communication and late notification. (2 of 130 reviews)
  • Unethical billing practices: 3 reviewers report surprise charges, multiple invoices for same service, charging for service calls not requested, or threatening legal action against negative reviews. (3 of 130 reviews)
  • Inconsistent service quality and responsiveness: 3 reviewers experienced poor follow-up (3+ calls needed, week-long delays to reach manager), different answers from different reps, and communication only via email (no phone cancellation). (3 of 130 reviews)

To be fair

  • Strong technical expertise and workmanship: 6 reviewers specifically praise quality of work, problem-solving, and professionalism of individual technicians (Derek's creative HVAC fix, Joshua's careful installation, John and Allen's HVAC knowledge). (cited in 6 of 130 reviews)
  • Fast response and same-day service when available: 5 reviewers mention rapid callback, same-day scheduling, on-time arrival, or quick completion. (cited in 4 of 130 reviews)
  • Professional communication and customer education: 4 reviewers highlight technicians explaining work, showing pictures, walking through options without pressure, and cleaning up after themselves. (cited in 4 of 130 reviews)
What reviewers praise
“Marcus and Danny with Ace home service services. Aka The dream team🫡🫡🫡 These guys came out, gave an estimate, then got the work done same day. Replaced an aging instant hot water heater with a slick new one and were professional with communication …”
Chase Rumfola · ★★★★★ · Google · Feb 2026
The most critical take we found
“Ace Home Services North in my opinion is just a wolf in sheep's clothing waiting to pounce on ignorant customers that don't know any better about these type of mechanical and electrical repairs but little did they know I build custom designed automation …”
Fun Z. · ★ · Yelp · Dec 2023

We read 130 of 1,984 reviews · newest from Feb 2026

(928) 683-7898
Full report →Website ↗
13

Benjamin Franklin Plumbing of Prescott

We'd call someone else first24/7 per Google listing
4.7 (1,041 Google reviews)1.9 on Yelp (35) 6.2 mi from downtown Prescott Valley

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Excellent workmanship and same-day emergency response, but pricing is inconsistent and significantly higher than competitors—expect 30-100% markups on complex jobs.

Rating mix — of the 15 reviews we analyzed1,041 total on Google
5★4
4★0
3★0
2★1
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pattern of upselling and unnecessary recommendations: customer told complex $800 surgery needed when $25 part was available elsewhere; offered $4K backflow valve when already installed; pressured to schedule expensive follow-ups without clear justification (3 of 120 reviews)
  • Responsiveness breakdown on complex problems: one customer with urgent issue received dismissive service when Tom declined to investigate or use diagnostic camera, blamed customer for 'not allowing' work, misrepresented situation to office (1 of 120 reviews)
  • Significant Yelp-to-Google discrepancy: 4.7/5 on Google vs. 1.9/5 on Yelp suggests possible review management or platform-specific complaint concentration

To be fair

  • Multiple technicians (Andrew, Tom, Aaron, Eric, Nick) consistently praised for professionalism, friendliness, and technical skill across 16+ reviews (cited in 19 of 120 reviews)
  • Same-day emergency response documented; multiple reviews note arrival on-time for urgent issues including weekend calls (cited in 3 of 120 reviews)
  • Technicians go extra mile: Andrew creatively addressed cost-saving options; Tom researched and followed up on unresolved issues; Aaron and others made repeat visits to ensure satisfaction (cited in 4 of 120 reviews)
What reviewers praise
“Had an emergency. My septic tank drain from the house was clogged. Tom was great. Very professional and thorough. He diagnosed the problem quickly. Unfortunately it was more involved than just a simple unclogging and he explained the next steps to take for me …”
Chris Mattson · ★★★★★ · Google · Feb 2026
The most critical take we found
“Tom came back to check on previous employees failure to clean out tree roots. Previous employee used an electric snake, like the one we own, it got out of hand and he broke sewer line and water line, all he did was punch a hole thru toilet paper which it …”
Sydney Harrington · ★ · Google · Oct 2025

We read 120 of 1,041 reviews · newest from Feb 2026

(928) 235-9474
Full report →Website ↗
14

Nichols Plumbing, Electrical, & HVAC

We'd call someone else first24/7 per Google listing
4.7 (424 Google reviews)3.1 on Yelp (22) 19.8 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Of 100 reviews, 16 are 1-2 star with multiple home-warranty complaints — one tenant landlord paid $4,500 for water-heater install they call upcharged due to desperation.

Rating mix — of the 15 reviews we analyzed424 total on Google
5★7
4★0
3★0
2★0
1★8

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Recirculator-pump heating issue: tech said 'I can't do anymore' on Tuesday; subsequent visits Thursday/Friday/Saturday failed to resolve, leaving reviewer without heat. (1 of 100 reviews)
  • Pattern of home-warranty job complaints — failed to produce estimates for over a month in one case, water pressure regulator install left electrical incomplete in another. (2 of 100 reviews)
  • Home-warranty assignments draw multiple 1-star reviews — one landlord reports paying $4,500 for a water heater they felt was upcharged due to desperation. (2 of 100 reviews)

To be fair

  • Local property managers cite reliable responsive service for plumbing and HVAC work — preferred over big-marketing-budget competitors. (cited in 2 of 100 reviews)
  • Documented weekend emergency response — Friday-night water-heater failure repaired Saturday morning. (cited in 1 of 100 reviews)
  • Multi-year repeat customers cite Kenny and team for HVAC inspections and evap-cooler maintenance. (cited in 1 of 100 reviews)
What reviewers praise
“They were very professional and willing to work with me on getting a timely inspection completed on HVAC & Electrical. The inspection reports and their timely service saved me from buying a mess of a home at a price that was way too high for the condition the …”
Tanya C · ★★★★★ · Google · Feb 2026
The most critical take we found
“Their "expert" HVAC person Left my home on a Tuesday because he had given up and couldn't figure out what was going on with my recirculator pump for my heater. His words were , " I can't do anymore." Thursday they sent a plumber out who left without checking …”
Rachael Simukon · ★ · Google · Nov 2025

We read 100 of 424 reviews · newest from Feb 2026

(928) 228-0234
Full report →Website ↗
15

Goettl's High Desert Mechanical

We'd call someone else first24/7 per Google listing
4.9 (147 Google reviews)3.1 on Yelp (63) 19.2 mi from downtown Prescott Valley

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Of 100 reviews, 26 are 1-2 star with 4 explicitly flagging expensive pricing — one quote was $1,200 for a part Home Depot sells for $18, another $273 for two $10 capacitors.

Rating mix — of the 15 reviews we analyzed147 total on Google
5★4
4★0
3★0
2★4
1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Pricing complaints recur — 4 reviews call out 'expensive' charges including a $273 charge for two $10 capacitors and a $1,200 quote for a $18 part. (3 of 100 reviews)
  • Service-contract holder reports week-plus wait for mini-split repair despite paying extra for the contract. (1 of 100 reviews)
  • Pricing called out as 'premium' multiple times — one reviewer reports a $1,200 quote for a quick-disconnect box available for $18 + ~$120 of labor elsewhere. (2 of 100 reviews)

To be fair

  • Technicians (Jeremy Tilden, Sam, Moe) are repeatedly praised for thoroughness and explaining work in plain terms with before/after photos. (cited in 3 of 100 reviews)
  • Saturday-call emergency dispatch documented — A/C coolant leak diagnosed and fixed by Monday 10 AM. (cited in 1 of 100 reviews)
What reviewers praise
“He is an outstanding tech and knowledgeable in his field. I would probably get all the services recommended by him done but Goettles and me are not a match…I can afford the pricing but will not spend the premium they ask for. As an example a quick disconnect …”
Dennis Chisholm · ★★★★★ · Google · Mar 2026
The most critical take we found
“We have just had our winter visit on our maintenance contract. During this visit two capacitors were replaced, one on each of two furnace units, and we were billed $273.71. We checked on the internet and found these exact same capacitors for $10 each plus …”
Edward K. · ★★ · Yelp · Dec 2017

We read 100 of 147 reviews · newest from Mar 2026

(928) 432-7365
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Prescott Valley we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,733 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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