Fiscor Plumbing and Air
Plumber · Prescott Valley, AZ · Open 24 hours per Google listing
Our verdict
Excellent workmanship and fast response on AC/heating, but significant pricing complaints and aggressive upselling on Yelp suggest inconsistent business practices across service types.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #7 of 15 plumbers we've reviewed in Prescott Valley, AZ · compare all →
Our opinion, based on the 120 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Strong technical execution: 8 reviews specifically praise installation quality, thoroughness, and problem-solving, with technicians staying late or returning early to complete jobs
Cited in 7 of the 120 reviews we analyzed.
Fast emergency response: Multiple reviews mention same-day arrival, prompt scheduling during urgent situations, and willingness to work extended hours
1 cited review
“Diagnosed and resolved issue quickly for fair price.”
Cited in 4 of the 120 reviews we analyzed — 3 cited reviews not excerpted here.
Named technicians (Robert, Diondre, Mikey, Sergio, Jacob, Preston) appear repeatedly across positive reviews with specific praise for professionalism and communication
1 cited review
“Mikey was very timely and professional.”
Cited in 5 of the 120 reviews we analyzed — 4 cited reviews not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Yelp vs. Google divergence is severe: 4.9/5 on Google (293 reviews) vs. 2.8/5 on Yelp (14 reviews). Yelp complaints cluster around billing deception and aggressive upselling, suggesting possible business model differences or selective review response
Cited in 5 of the 120 reviews we analyzed.
Red flag
Promotional service model appears to be lead generation for high-ticket replacements: At least 3 separate low-cost diagnostic promotions ($45–$49) resulted in $17k–$45k replacement recommendations, raising questions about diagnostic objectivity
Cited in 3 of the 120 reviews we analyzed.
Red flag
One review mentions scheduling miscommunication where technicians arrived at home unscheduled after customer explicitly declined early start on a $17k project
Cited in 1 of the 120 reviews we analyzed.
Significant pricing disputes: 4 Yelp reviews allege overcharging, with complaints of $2,000 quoted for $600 work, $834 for a $42 part, and $17,000 system replacement estimate after basic tune-up
Cited in 4 of the 120 reviews we analyzed.
High-pressure sales tactics on promotional visits: 3 reviews describe promotional tune-ups ($45–$49) escalating to aggressive replacement system sales with exaggerated threat language
Cited in 3 of the 120 reviews we analyzed.
Plumbing service gaps: 1 review reports technician arrived with inadequate equipment (wrong snake size twice) and no solution, contrasting with strong HVAC reviews
Cited in 1 of the 120 reviews we analyzed.
Poor communication follow-up: 1 review states promised quote for $17,000 project was never sent, and follow-up calls went unreturned for 2 days, undermining confidence in large projects
Cited in 1 of the 120 reviews we analyzed.
Keep it in proportion: these concerns are cited in 7 of the 120 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Have them come over on a promotional $45 to clean my system. He left saying that we had to spend $45,000 on a whole new heating system. What a complete joke I will never use them or recommend them to anybody. Other people told me to be weary of this company as they experience the same thing.”
“I have a $19.95/mo. service contract for my AC unit, and on the last inspection I was told my compressor was drawing too much power (134 amps) and that I needed a compressor saver/booster installed. The total charge was $834 but the cost of the exact same part online was $42 and it only involves connecting 3 wires to the current system (about 15 minutes). I requested a receipt and received a NON-itemized invoice …”
“We received a mail piece offering a $49 tune-up/cleaning for our 11-year-old furnace. Depending on how the service job was performed, we might have considered Fiscor for our HVAC and plumbing needs. The friendly, professional Tech showed up as promised, properly identified. He looked at our furnace and said, "Wow!" We asked what that was about, and he told us he'd never seen a furnace installed like ours, with …”
Positive
“Robert and Diondre did an amazing job on the install! Discord is a professional company through and through. Preston who did the inspection caught that we had CO gases being leaked. If it wasn’t for the financing the company offered, I may not have been able to replace it. When the unit was pulled out the heat exchange was burnt through. The wall was burned too. We are very blessed to have Preston catch that it …”
“Robert and Alan came out to do some minor repairs and verify work that had previously been done by other techs. They were on time, very friendly, and completely through. They walked me though everything and took the time to inspect each vent and close off some vents that were not being used to maximize airflow in our most used rooms. It was a great experience and I highly recommend Fiscor for their amazing techs.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Critical divergence: Google 4.9/5 vs. Yelp 2.8/5 (2.1-star gap). Google reviews emphasize quality installation and professionalism; Yelp complaints focus on billing deception and predatory upselling. BBB A+ accreditation with zero complaints in 3 years contradicts Yelp billing allegations, suggesting either Yelp demographic bias, unhappy customers not reporting to BBB, or company response differences across platforms.
Should you hire Fiscor Plumbing and Air?
Best for
- Water heater install/repair
- Whole-house repiping
- Emergency and burst pipe repair
- Bathroom and kitchen remodel plumbing
Hire if
- You need high-quality work that holds up over time
- You need fast same-day or after-hours response
Think twice if
- You need predictable, consistent service across every visit
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
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