Stellar Plumbing
Plumber · Prescott Valley, AZ · Open 24 hours per Google listing
Our verdict
Emergency calls answered at 10:30pm and midnight with 39-60 minute response times; fair pricing and honest diagnosis, but one repeat sewage issue and licensing questions in older reviews.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Prescott Valley, AZ · compare all →
Our opinion, based on the 178 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Exceptional emergency response: answers calls late at night (10:30pm, midnight) and arrives within 39-60 minutes even on weekends and holidays
1 cited review
“came out within 39 minutes and had new one installed next morning”
Cited in 2 of the 178 reviews we analyzed — 1 cited review not excerpted here.
Pricing consistently described as fair and reasonable, with multiple reviews citing significant savings ($36,000 less than competitor, $1,100 savings on water heater)
2 cited reviews
“came out within 39 minutes and had new one installed next morning”
“came within 39 minutes, installed next morning, $36000 less than competitor”
Cited in 4 of the 178 reviews we analyzed — 2 cited reviews not excerpted here.
Proactive customer service: offers free phone diagnostics before scheduling service calls to avoid unnecessary visits
Cited in 2 of the 178 reviews we analyzed.
Responsive communication: returns calls promptly within minutes and explains work in progress
Cited in 3 of the 178 reviews we analyzed.
Willing to serve remote/difficult-to-reach properties on weekends when other plumbers refuse
1 cited review
“go to for any repair needed, came on Sunday, great job”
Cited in 2 of the 178 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Licensing status questioned in two older reviews (2019-2020) citing 'unlicensed contractor' claim and lack of proper business documentation on receipts
Cited in 2 of the 178 reviews we analyzed.
One sewage drain repair failed multiple times within days, requiring callbacks and eventually prompting customer to switch plumbers
Cited in 1 of the 178 reviews we analyzed.
Not the cheapest option available; one reviewer noted 'not the cheapest price but definitely a fair price'
Cited in 1 of the 178 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 178 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“He is an unlicensed contractor and he says bad things about other people. I was even threatened for my last review. Not a good person all around.”
“On a Sunday we had a sewer blockage and called a YELP highly rated plumber in Prescott. In fact, YELP had him second. He came and spent all day clearing the blockage. When he arrived we informed him we had a home warranty that would reimburse us for the cost but needed to know if it would be under $500. He said yes but a few hours later said it would now be over $500. We called the warranty company for …”
“We had a sudden backup in our basement and started calling the list of plumbers in our area. We reached "Stellar Plumbing" and thankfully he said he'd come the next day. He came 15-20 min late, but they all seem to do this.. He worked nearly 5 hrs and it looks like he did a good job. For that we applaud him...and remain grateful. Our first error not asking him for an estimate. He'd been here before and I had no …”
Positive
“Stellar Plumbing was referred to me by my neighbors snd Duayne was FANTASTIC ! My wster heater went out and he came out within 39 minutes and had s new one installed the next morning on a Saturday ! His price was so reasonable and $36000 LESS than another company. I HIGHLY RECOMMEND Stellar Plumbing.”
“Duane answered my call at 6pm in the evening and met me at my property at 8am the next morning. He did a clean, professional job replacing a bad hot water heater that was leaking. Not the cheapest price but definitely a fair price and he showed up and got the job done the next day. I recommend Stellar Plumbing.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2025.
Across platforms
Google 4.9/5 (236 reviews) significantly outpaces Yelp 4.4/5 (85 reviews), likely reflecting older Yelp reviews containing licensing questions (2019-2020) that are absent from recent Google ratings; BBB A+ with zero complaints in past 3 years suggests improvements or platform differences in complaint visibility.
Should you hire Stellar Plumbing?
Best for
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Stellar Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Prescott Valley · Chino Valley