Desert Water Plumbing and Rooter
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Premium / Upsells
Membership programs detected in reviews
1 concern
upselling concerns
Trust Score: 0/100 · Based on 1141 reviews
How they score across what matters
Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 1141 Reviews Tell Us
Emergency Response
Emergency and same-day calls
What To Watch Out For
Not enough data to identify weaknesses—all 5 reviews are 5/5 stars with no complaints about pricing, quality, or service gaps
1 review mentions membership programs or upselling
Upselling concerns
Quality & Professionalism
4 of 5 reviews explicitly mention clean job sites and thorough cleanup, valued by both homeowners and professional remodelers
Not enough data to identify weaknesses—all 5 reviews are 5/5 stars with no complaints about pricing, quality, or service gaps
Communication
Family-owned business culture: responsive office management and willingness to handle multiple services in single visit
Pricing
4 of 5 reviews explicitly mention clean job sites and thorough cleanup, valued by both homeowners and professional remodelers
Transparent, no-pressure pricing with honest quotes; 2 reviews cite coming in under estimate or receiving exceptional value ($2,100 for 6 services with warranty)
Not enough data to identify weaknesses—all 5 reviews are 5/5 stars with no complaints about pricing, quality, or service gaps
Customer reviews
Reviews from Google, Yelp & more
Brad provided a descriptive assessment on what needed to be done along with a price estimate that they ultimately came in slightly under. This was work in an older high rise building and required shutting off chiller water to the floor in order to install four new ball valves, removed old water meter and installed new pipe sections leading to my air handler unit in preparation for additional work being done - this is something many plumbers working in the residential markets don't have the knowledge or comfort level to do. Showed up on-time for appointment and performed the work more quickly than stated in the work estimate. Cleaned up afterwards. Before and after photos attached.
This company was not the cheapest estimate I received but they were clearly promising much better workmanship, equipment and I appreciated the detailed explanation. They arrived this morning at about 7:30am and left as promised 8 hours later. They took great care with our home and cleaned up afterwards as well. They explained the system and offered any follow up service I might need. No high pressure sales, just helpful. They did have to cut into my walls inside but made it easy for repair.
I’ve personally used Desert Water Plumbing for a toilet clog at my own home, and I regularly refer them to my remodeling clients (I’m an interior designer). My clients have consistently had great experiences, which makes it easy and confident for me to continue recommending them. They are thorough, meticulous, and incredibly clean on the job site — which is so important when working in finished homes and active remodels. They’re always on time, professional, and reasonably priced. Their crew members are respectful and skilled, and the owners are just as wonderful to work with. As a designer who is closely involved throughout the construction process, having dependable professionals matters. Desert Water Plumbing is a company I trust, and I would confidently recommend them to anyone needing plumbing services.
Hey Y’all, AZ Desert Water & Plumbing just completed a bunch of services at my new condo. They repaired my water heater, put in a new inlet tank, installed a brand new toilet, put in a brand new kitchen island sink, installed reverse osmosis water tank in the kitchen…..cleaned all pipes too! Combined, it came out to $2,100 (tax included). I saved a boatload. Also, everything was done in one visit & they warranty all their work for any unforeseen future issues! Friendly, clean, punctual, thorough & professional. The office mgr, Rachel was soo pleasant to deal with…..didn’t have to deal an automated bot machine. This is why I enjoy working w/smaller family-owned businesses. You already know they’re gonna bend over backwards for you. FYI, I’m not gettin paid a single penny for this review. I’m just surprised that there’s still a few licensed companies out there that are actually honest and affordable. Giv’em a try! U won’t be disappointed!! Daniel B
I had Desert Water install a water filtration and RO system. The process from quote to install was exceptional! Everyone was very kind and professional throught the process. The quote and setup was easy and not overbearing with sales tactics and very honest approach. The install and finish product was smooth and very clean. Kudos to Dee for her service and communication, and to Mike and Dillon (great and clean work) for the quote and install. Highly recommend DW!
Business details
Service area
Based in Peoria. Serves 9 nearby cities within 20 miles:
Desert Water Plumbing and Rooter