FastPlumber near me

The 14 plumbers serving Hurricane, ranked.

14 plumbing companies serve the Hurricane area within 20 miles, and we've read 886 of their public reviews — the critical ones first. 10 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.7, nobody below 4.0), but the depth behind them varies: 7 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 13 of the 14 companies have one — it's flagged below with their exact words. One number worth knowing: Mullen Plumbing, Heating & Cooling alone carries 1,472 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown HurricaneHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 886 reviews across 14 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

BMS Heating and Cooling

Top pick24/7 per Google listing
4.9 (356 Google reviews)5.0 on Yelp (5) 2.5 mi from downtown Hurricane
Our take — how we form it

4.9★ across 356 reviews with 96% five-star ratings and 0.964 consistency score — BMS's Brian Breck-led team is locally owned, texts arrival alerts, and delivers same-day service at fair prices 18 of 100 analyzed reviews cite fast_response.

Rating mix — of the 15 reviews we analyzed356 total on Google
5★14
4★0
3★0
2★1
1★0

What reviewers keep saying

  • fast_response theme in 18 of 100 reviews; owner Brian Breck dispatches same-day including in 9°F weather with icy roads (cited in 3 of 100 reviews)
  • fair_pricing cited 11 times; competitive quotes consistently below alternatives with app-based arrival reminders and transparent billing (cited in 3 of 100 reviews)
  • workmanship noted in 10 reviews; technician Andrew spends extra time troubleshooting secondary issues without additional charge (cited in 2 of 100 reviews)

What reviewers complain about

  • 4 expensive theme mentions alongside fair_pricing — some customers find pricing on the higher side depending on job scope (1 of 100 reviews)
What reviewers praise
“I called, after hours, with a question about an unusual sound my unit was making. Brock, I believe it was, took the time to talk me thru some things to check, and fixed the problem. I was very happy to actually talk to a person with some technologic …”
Randi Payne · ★★★★★ · Google · Feb 2026
The most critical take we found
“Actual charge was more than 4X what I was told over the phone. Was t told about the difference until after the work was completed. Sneaky.”
David Richards · ★★ · Google · Oct 2024

We read 100 of 356 reviews · newest from Feb 2026

(304) 757-4822
Full report →Website ↗
2

NexAir Heating & AC Repair

Top pick24/7 per Google listing
5.0 (214 Google reviews) 4.0 mi from downtown Hurricane
Our take — how we form it

5.0★ across 214 reviews (100 analyzed), all 5-star — perfect consistency. Primary business is HVAC (furnace, AC, heat pump) not plumbing. Plumbing signals minimal: 3 same-day mentions, 1 emergency mention, 2 plumber-cost mentions. All reviewed work is heating/cooling.

Rating mix — of the 15 reviews we analyzed214 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Prompt furnace diagnosis and repair in Hurricane before a cold evening cited in 1 review; technician explained maintenance tips (CMi3TPIqKhGFfETn1oR3). (cited in 1 of 100 reviews)
  • themeCounts.professional=58 in 100 reviews — consistently cited across all analyzed quotes; tech thoroughness and clean worksite noted (UKP2x2RPGeNl0oK7ZIdm, B9V1GdAiDLOb93eVDHVr). (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Buffalo needed a furnace repair urgently, and NexAir responded immediately. They diagnosed the issue accurately, repaired it efficiently, and ensured the system was fully operational. The service was professional and reliable. We now have consistent, warm …”
Darlin Vasquez · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 214 reviews · newest from Mar 2026

(304) 529-4000
Full report →Website ↗
3

Absten Services LLC

Top pick24/7 per Google listing
4.7 (80 Google reviews) 8.1 mi from downtown Hurricane
Our take — how we form it

Absten Services holds 4.7 stars on 80 reviews with 92% positive sentiment and BBB A+ — sub-hour emergency response cited repeatedly, 46 of 79 reviews mention professionalism, but one billing dispute charged $349 for 40 minutes at 4:15 PM as after-hours.

Rating mix — of the 15 reviews we analyzed80 total on Google
5★10
4★0
3★0
2★2
1★3

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Billing dispute: $349 for 40 min work just after listed 5 PM business hours, no itemized receipt provided, travel time charged for 5-minute proximity (1 of 79 reviews)
  • After-hours pricing opaque: $349 for 40 minutes at 4:15–4:25 PM with no itemized receipt; company cited travel time for a 5-minute-away customer (1 of 79 reviews)

To be fair

  • Sub-hour same-day response confirmed: called 7:40 AM, tech arrived 8:30 AM, issue resolved by 9 AM (cited in 2 of 79 reviews)
  • 46 of 79 reviews cite professionalism — consistent praise across multiple named techs (Shane, Jolon, John, Ross) (cited in 3 of 79 reviews)
  • Long-term customer loyalty spanning decades — reviewer notes reliability now as it was when growing up (cited in 1 of 79 reviews)
What reviewers praise
“Shane was the absolute best! Couldn’t be more satisfied!”
Stuart Calwell · ★★★★★ · Google · Dec 2025
The most critical take we found
“Did not do the work promised. Also there cost are high and repair didn't last.”
Mona Mack · ★★ · Google · Jul 2021

We read 79 of 80 reviews · newest from Dec 2025 · BBB A+ accredited

(304) 757-2864
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
4

Teays Valley Service Experts

Caveats apply24/7 per Google listing
4.8 (1,405 Google reviews)3.0 on Yelp (21) 2.3 mi from downtown Hurricane
Our take — how we form it

4.8★ across 1,405 reviews with 75% five-star ratings; technicians like Ricky and Theron draw praise for thorough diagnostics, but 20% negative sentiment and 16 one-star reviews flag reliability gaps.

Rating mix — of the 15 reviews we analyzed1,405 total on Google
5★6
4★1
3★1
2★3
1★4

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Installation damage (ceiling cracked, fingerprints on new vents) discovered weeks later; filters not delivered after 1+ month despite promises (1 of 100 reviews)
  • After-hours call-center poorly staffed: customer hung up on, put on indefinite hold, and tech pushed same-night visit to next day during extreme heat (1 of 100 reviews)
  • 4 slow_response mentions and 1-star Yelp reviews cite multi-hour emergency waits and after-hours call-center failures — heat hit 85°F in one case before repair began (2 of 100 reviews)

To be fair

  • fast_response theme cited 16 times; technicians dispatched same-day or next-day in most positive accounts (cited in 2 of 100 reviews)
  • workmanship theme in 17 reviews; named techs (Ricky, James Jackson, Frank & Mike) lauded for thorough explanations and correct-first-time fixes (cited in 3 of 100 reviews)
What reviewers praise
“We are Teays Valley Service Experts advantage plan members and I truly can’t say enough good things about our experience—especially because of Ricky Johnson. For the past year, Ricky has been the technician coming out to service our system, and he has been …”
Danielle Cooper · ★★★★★ · Google · Feb 2026
The most critical take we found
“I have been a customer of this company for almost 20 years, regularly servicing my old heating/ cooling system. Although my system (not installed by Service Experts) was functioning well, technicians from Service Experts kept nagging me to change it to a new …”
Aley E. · ★ · Yelp · Dec 2025

We read 100 of 1,405 reviews · newest from Feb 2026

(304) 832-3915
Full report →Website ↗
5

Montani Mechanical Group

Caveats apply24/7 per Google listing
4.9 (580 Google reviews) 9.5 mi from downtown Hurricane
Our take — how we form it

4.9 stars across 580 reviews (92 analyzed); professional=54 is the dominant theme. 5 of 92 are 1-star; reviews cover multi-trade work (electrical, HVAC, plumbing). BBB A+ accredited.

Rating mix — of the 15 reviews we analyzed580 total on Google
5★11
4★1
3★1
2★0
1★2

Why we're cautious

  • 1 review (Shawn tech) describes dismissive treatment of an elderly customer and refusal to complete inspection — with 5 of 92 being 1-star, this pattern warrants monitoring (1 of 92 reviews)
  • 1 negative review cites an unpleasant tech interaction with elderly homeowner — tech refused to enter crawl space for leak inspection and left customer distressed; issue escalated to out-of-state family member (1 of 92 reviews)

To be fair

  • professional cited in 54 of 92 analyzed reviews — multi-trade company with consistent courtesy and knowledge across technicians including Sean, Ryan, Joseph, Dustin, and others (cited in 3 of 92 reviews)
  • Water heater install priced lower than competitor — 1 reviewer got a labor + code-upgrade quote from MMG that beat Al Marino's labor-only price for the same 40-gallon install (cited in 1 of 92 reviews)
  • Techs work in extreme conditions — crew of 4 worked outside in a blizzard for 2 days; company didn't request reschedule despite harsh conditions (cited in 1 of 92 reviews)
What reviewers praise
“We will 100% always come back to this company. Our electricans, Ryan and Joseph fixed our issues in a timely professional manner. Their work is impeccable, leaving us with peace of mind. Thank you for your hard work!”
Kristy Lewis · ★★★★★ · Google · Mar 2026
The most critical take we found
“Montani came by to look at a leak under my Mom’s house and outside spigot issue last Friday. I live out of state but she called me telling me how awful an experience it was dealing with Shawn who had come out. First they were supposed to come at noon but …”
Joe Rubin · ★ · Google · Dec 2025

We read 92 of 580 reviews · newest from Mar 2026 · BBB A+ accredited

(304) 220-8117
Full report →Website ↗
6

A&P Plumbing LLC

Caveats applySmall track record
4.9 (49 Google reviews)4.0 on Yelp (12) 1.3 mi from downtown HurricaneNot a 24/7 shop
Our take — how we form it

51 of 54 reviews are 5-star with professional=32 and fast_response=7 theme hits; gas-line work (7 mentions) and same-day dispatch (5 mentions) are the operational strengths — 3 one-star reviews and a documented tech conduct incident are the caveats.

Rating mix — of the 15 reviews we analyzed49 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • 1-star Yelp review documents tech Mason verbally berating his helper and the homeowner at payment time — owner-level response unknown (1 of 54 reviews)
  • 3 slow_response theme hits and 3 one-star reviews in 54; reviewConsistency at 0.79 — a minority pattern but real (1 of 54 reviews)

To be fair

  • Same-day scheduling confirmed in 5 reviews; scheduler Lois and techs Rocky, David, Michael praised by name for prompt arrival and courtesy (cited in 3 of 54 reviews)
  • Gas-line work dominant at 7 service mentions — owner Brandon dispatched a crew of 5 for a full line replacement completed in 3 hours (cited in 2 of 54 reviews)
  • Upfront pricing cited in multiple reviews; toilet repair landed under $400 including surprise flange fix that voided need for new toilet (cited in 3 of 54 reviews)
What reviewers praise
“I am thrilled with the service I received! Lois took care of getting me scheduled right away and David was able to come early and take care of the problem very quickly the same day. He even took care of an extra matter while he was here! Great people and …”
Nancy Parsons · ★★★★★ · Google · Jul 2025
The most critical take we found
“A couple weeks ago I had a gas leak serviced by a young man named Mason at a and p. The entire time he was at my house he did nothing but talk down to and berate the nice young man helping him. He yelled, cursed and called him stupid for bringing him the …”
Lisa B. · ★ · Yelp · Jun 2022

We read 54 of 49 reviews · newest from Jul 2025

(304) 823-4446
Full report →Website ↗
7

Robinson & Son Plumbing & Mechanical

Caveats applySmall track record
4.0 (29 Google reviews)4.5 on Yelp (2) 4.5 mi from downtown HurricaneNot a 24/7 shop
Our take — how we form it

4.0★ across 29 reviews with BBB A+ accreditation; Kenny's crew completes shower installs and pipe replacements correctly the first visit, but 5 one-star reviews flag rescheduling patterns, rude staff, and stopped residential service.

Rating mix — of the 15 reviews we analyzed29 total on Google
5★8
4★2
3★0
2★1
1★4

Why we're cautious

  • After-hours call-center confirmed they no longer offer residential service — website not updated to reflect this; creates false emergency availability signal (1 of 31 reviews)
  • Receptionist described as rude in a recent 2025 review; scheduling reliability complaints span 2018–2025 suggesting a persistent pattern (1 of 31 reviews)
  • slow_response in 2 reviews and a confirmed pattern of reschedules: missed appointments (no-show x2), 4+ week delays on simple laundry room plumbing (1 of 31 reviews)

To be fair

  • workmanship theme in 10 of 31 reviews; Pex re-piping sealed an elusive leak, water meter confirmed zero flow after completion, and shower installs cleaned up afterward (cited in 3 of 31 reviews)
  • communication cited 5 times; Kenny calls ahead, notifies about traffic delays, and explains repairs step-by-step — problems resolved in under an hour without a return visit (cited in 2 of 31 reviews)
What reviewers praise
“Kenny came out for an outdoor leak at my mother-in-law's. We were extremely impressed with his knowledge, respectful professionalism & his ability to explain the problem as well as the solution to my mother-in-law and I! We would proudly highly recommend …”
Crystal Fisher · ★★★★★ · Google · Aug 2021
The most critical take we found
“Receptionist was rude and the services are outdated.”
Marshall Akers · ★ · Google · Nov 2025

We read 31 of 29 reviews · newest from Aug 2021 · BBB A+ accredited

(304) 757-8063
Full report →Website ↗
8

Valley Plumbing Co

Caveats applySmall track record
4.0 (19 Google reviews) 1.5 mi from downtown HurricaneNot a 24/7 shop
Our take — how we form it

4.0★ on 19 Google reviews; BBB A+ accredited; 76% positive sentiment but reviewConsistency 0.336 with 4 of 21 analyzed reviews at 1-star — fast arrivals praised, sewer refusal and $1000+ 20-min job flagged.

Rating mix — of the 15 reviews we analyzed19 total on Google
5★11
4★0
3★0
2★1
1★3

Why we're cautious

  • Charged over $1,000 for 20-minute pool heater propane setup by 3 plumbers — pricing transparency absent for short jobs (1 of 21 reviews)
  • Turned away sewer clog job without attempting repair despite quick arrival — 1 of 21 analyzed reviews documents this refusal (1 of 21 reviews)
  • Declined to resolve clogged sewer pipe with no explanation; another company fixed the same issue next day in 1.5 hours (1 of 21 reviews)

To be fair

  • Fast dispatch confirmed in 4 reviews; responded within 1.5 hours even for off-grid location; water heater install completed same-day from 12pm call to hot water by 5pm (cited in 3 of 21 reviews)
  • Owner proactively called customer Monday night to discuss logistics for Tuesday water heater exchange — coordination effort above standard (cited in 2 of 21 reviews)
What reviewers praise
“What a great experience! These two guys were great With replacing my kitchen faucet and drain/ p trap in this OLD house. Cost was very fair and They even refused a tip! That’s honesty and good guys in my opinion.”
Doug Keyser · ★★★★★ · Google · May 2024
The most critical take we found
“I called Valley Plumbing to fix a clogged sewer pipe at our residence. The good part of my experience with them was that they were very quick to respond. I called first thing on a Monday morning and they were there within a couple of hours. Once the plumbers …”
Lindsay Anderson · ★ · Google · Mar 2021

We read 21 of 19 reviews · newest from May 2024 · BBB A+ accredited

(304) 562-0465
Full report →
9

Foster Plumbing

Caveats apply24/7 per Google listingSmall track record
4.2 (24 Google reviews)5.0 on Yelp (1) 4.8 mi from downtown Hurricane
Our take — how we form it

Foster Plumbing holds 4.2 stars across 24 reviews with a sharp split: 23 fives vs 4 ones (consistency 0.46). Below-quote pricing and weekend availability confirmed, but 3 reviews cite rude attitude and one documents post-visit harassment.

Rating mix — of the 15 reviews we analyzed24 total on Google
5★12
4★0
3★0
2★1
1★2

Why we're cautious

  • Post-visit harassment documented: called reviewer back impersonating a doctor to identify them — described as 'rude and obnoxious' during original estimate (1 of 28 reviews)
  • One no-show on record with zero follow-up per 27hk5YXbeE2wDJJuaaAv (1 of 28 reviews)
  • Attitude complaints in 3 of 28 analyzed reviews — one reviewer reports he called back impersonating a doctor to contest the review (1 of 28 reviews)

To be fair

  • Prices consistently land below the quote — multiple reviewers note final bills were less than expected (cited in 3 of 28 reviews)
  • Weekend availability confirmed — came out Saturday, diagnosed a 10-foot blockage, and charged a reasonable rate for the off-day visit (cited in 1 of 28 reviews)
  • After-hours responsiveness: returned call within 10 minutes past 7 PM, arrived before 9 AM next morning with expansion tank installed by 11 AM (cited in 1 of 28 reviews)
What reviewers praise
“Whit returned my call within 10 minutes after 7pm and arrived before 9 am the next morning. He diagnosed the issue, went to the store for a new expansion tank, installed it and had everything back up and running by 11 am. His fee was very reasonable. Other …”
H Ward · ★★★★★ · Google · Mar 2025
The most critical take we found
“Came for an estimate and told us our house wasn't worth the amount of money it would cost for the repair. House is valued at $70,000. Totally rude and obnoxious. We never got an estimate from him because my dad didn't like his attitude. It seemed like he …”
Melissa Harper · ★ · Google · Jan 2020

We read 28 of 24 reviews · newest from Mar 2025

(304) 549-4098
Full report →
10

Mullen Plumbing, Heating & Cooling

Caveats apply24/7 per Google listing
4.7 (1,472 Google reviews)3.2 on Yelp (6) 17.0 mi from downtown Hurricane
Our take — how we form it

Mullen Plumbing Heating & Cooling: 4.7★ on 1,472 Google reviews, 74 analyzed — professional cited 34 times, fast_response 8 times; tankless water heater + gas/water line install completed seamlessly, but expensive flagged 4 times and $200 for 2 minutes of service documented.

Rating mix — of the 15 reviews we analyzed1,472 total on Google
5★11
4★0
3★0
2★1
1★3

Why we're cautious

  • 1-star Yelp review: charged over $200 for 2 minutes of service — 'worst service I ever had from a Heating & Cooling Business' (1 of 74 reviews)
  • expensive theme in 4 of 74 analyzed reviews; water heater replacement cost described as 'more expensive than I had imagined', though reviewer rated the speed worth it (2 of 74 reviews)

To be fair

  • Frozen/busted water line in wall — dispatched quickly, repaired completely, and offered to stay for 2 additional frozen lines at no extra charge (cited in 1 of 74 reviews)
  • Full tankless water heater install including new gas and water lines completed within 2 days of approval; quote described as 'very competitive' (cited in 1 of 74 reviews)
  • After-hours dispatch confirmed: heat went out Saturday 5am, tech on-site by 9am and system running same morning (cited in 1 of 74 reviews)
What reviewers praise
“I was completely satisfied with the entire service! The receptionist who answered the phone was kind and helpful. She listened to everything I said and explained every part of their company procedures to me. I was told up front how much the diagnostic fee was …”
Aubrey Robinson · ★★★★★ · Google · Mar 2026
The most critical take we found
“They have the worst service that I ever had from a Heating & Cooling Business and they charged me over $200 for doing 2 minutes worth of service”
Howard D. · ★ · Yelp · Aug 2025

We read 74 of 1,472 reviews · newest from Mar 2026

(304) 744-3221
Full report →Website ↗
11

E.J. Thompson & Son LLC

Caveats apply24/7 per Google listing
4.6 (154 Google reviews) 9.9 mi from downtown Hurricane
Our take — how we form it

E.J. Thompson & Son holds 4.6★ across 154 reviews (BBB A+ accredited); fast_response hit 16 times and 73 of 89 analyzed rated 5★, but 12 rated 1★ — billing disputes, alleged unlicensed workers, and reckless drivers flagged across multiple 1★ reviews.

Rating mix — of the 15 reviews we analyzed154 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • Alleged unlicensed technicians: 1★ reviewer states most staff aren't licensed for HVAC, electrical, or plumbing — 1 of 12 one-star reviews citing this issue. (1 of 89 reviews)
  • Employee conduct complaints: 2 separate reviews report company vehicle drivers behaving aggressively/recklessly on the road before service calls. (2 of 89 reviews)
  • Undisclosed service call fee: $132 charged for a visit where tech confirmed no issues and no work was done — billing dispute not resolved by office. (1 of 89 reviews)

To be fair

  • Fast response confirmed in 16 of 89 reviews; next-day and same-day service documented for HVAC, plumbing, and heating calls. (cited in 3 of 89 reviews)
  • Stayed until job was fully resolved — heating system frozen, tech stayed until system was fixed properly and family had heat. (cited in 1 of 89 reviews)
  • Two mini-split Mitsubishi systems installed correctly with follow-up call from tech post-installation — workmanship cited in 6 of 89 reviews. (cited in 1 of 89 reviews)
What reviewers praise
“Great company great people . System was freezing over came out the next day . They stayed till it was fixed properly . They made sure my family was going to have heat . They only fixed the problem. Would highly recommend them . They didnt overcharge and was …”
Amber Blake · ★★★★★ · Google · Jan 2026
The most critical take we found
“Horrible business practice to curse at fellow drivers for not turning fast enough while driving a company vehicle in the snow. The employee had a cigarette in his mouth and face pressed against the window while vehemently cursing at me and my family. May I …”
Karissa Meyers · ★ · Google · Nov 2025

We read 89 of 154 reviews · newest from Jan 2026 · BBB A+ accredited

(304) 396-6313
Full report →Website ↗
12

American Sewer and Drain

Caveats apply24/7 per Google listingSmall track record
4.0 (4 Google reviews) 14.5 mi from downtown Hurricane
Our take — how we form it

Extremely fast emergency response with fair pricing, but quality is inconsistent—one reviewer reported the company misdiagnosed a complex sewer issue and abandoned the job.

Rating mix — of the 4 reviews we analyzed
5★3
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 4 of 4 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 4 reviews describes complete service failure and inadequate diagnosis on a complex plumbing problem, suggesting potential gaps in troubleshooting capability for non-standard issues (1 of 4 reviews)
  • Diagnostic failure on complex sewer issues: one reviewer reported the company only checked water level, then abandoned the job without identifying root ball obstruction in city sewer line, requiring a second plumber and city intervention to resolve (1 of 4 reviews)

To be fair

  • 3 of 4 reviewers praise rapid response times, including arrival within 20 minutes and early Saturday morning service during a holiday weekend (cited in 3 of 4 reviews)
  • Fair emergency pricing noted by reviewers, with one specifically mentioning competitive rates for after-hours calls (cited in 1 of 4 reviews)
  • Fast job completion when service succeeds—one reviewer had drain cleared with auger in under an hour (cited in 1 of 4 reviews)
What reviewers praise
“American Sewer and Drain showed up early this morning, had my drain completely cleared out with an auger in under an hour. Super thankful for them doing this on a Saturday on a holiday weekend, that shows care for the community. Great company, great service, …”
Jeremy “The Boss” Savilla · ★★★★★ · Google · Aug 2024
The most critical take we found
“had root balls in our city sewer line. this co. looked to water level then left and did nothing. had to hire another who properly traced line to obstruction, called 811 and had city sanitary remove the root balls and repair the line. completely inadequate.”
R S Oliver · ★ · Google · Nov 2023

We read 4 of 4 reviews · newest from Aug 2024

(304) 926-9226
Full report →

We'd keep looking

The average rating hides complaint patterns we can't ignore
13

Al Marino Inc., Plumbing, Heating, Cooling & Electrical

We'd call someone else first24/7 per Google listing
4.0 (232 Google reviews) 18.2 mi from downtown Hurricane
Our take — how we form it

Al Marino Inc. holds 4.0 stars on 232 reviews with low consistency (0.17) — 47 fives vs 25 ones. Genuine 24/7 emergency capability confirmed (Sunday phone fix, no charge), but 10 expensive-pricing mentions and a pattern of failed follow-through on estimates are meaningful concerns.

Rating mix — of the 15 reviews we analyzed232 total on Google
5★4
4★0
3★0
2★0
1★11

Why we're cautious

  • $900 quoted to replace a simple outdoor shutoff valve on elderly customer's mobile home (5-10 min job) — $100 discount already baked into quote (1 of 80 reviews)
  • $70 consult charged with no repair, tech never called back — customer escalated to a different contractor to resolve (1 of 80 reviews)
  • Loyal 10-year customer charged $267.50 emergency fee for same tech returning same day to re-address a problem not fixed on first visit (2 of 80 reviews)

To be fair

  • Genuine 24/7 emergency: walked customer through total power outage fix by phone on a Sunday evening at no charge (cited in 1 of 80 reviews)
  • Fast dispatch across 13 of 80 analyzed reviews — same-day response common for HVAC and plumbing emergencies (cited in 2 of 80 reviews)
What reviewers praise
“I received excellent service from this company today and Friday upon an HVAC installation issue at my home. The installation was not done by this company, but they were quick to help. They were very transparent about the process, what issues we could be …”
Cheyenne · ★★★★★ · Google · Mar 2026
The most critical take we found
“They refuse to help you if your generator is attached to an RV! Even though they say they offer comprehensive support and service, they absolutely DO NOT. So if you need help with a generator, just make sure it’s not connected to an RV cause these guys will …”
Dennis Bailey · ★ · Google · Feb 2026

We read 80 of 232 reviews · newest from Mar 2026

(304) 470-4696
Full report →Website ↗
14

Valley Plumbing

We'd call someone else firstSmall track record
4.0 (43 Google reviews) 8.0 mi from downtown HurricaneNot a 24/7 shop
Our take — how we form it

4.0★ on 43 Google reviews; BBB A+ accredited; 8 of 34 analyzed reviews are 1-star (reviewConsistency 0.287); unprofessional owner behavior flagged in 4 theme counts alongside strong workmanship praise.

Rating mix — of the 15 reviews we analyzed43 total on Google
5★9
4★0
3★0
2★0
1★6

Why we're cautious

  • Owner described as rude, confrontational, and challenging toward customers and neighbors in 1 of 34 analyzed reviews — unprofessional theme appears 4 times in themeCounts (1 of 34 reviews)
  • Billed 3 hours for sub-2-hour job; technician missed corrosion on hot water side requiring a return visit — workmanship_quality concerns in 2 theme counts (1 of 34 reviews)
  • Charged 3 hours labor for 1 hour 50 minutes of work; returned call still leaking after initial repair left corroded hot water side unaddressed (1 of 34 reviews)

To be fair

  • Sewer main clog cleared in 3 hours same-day; technicians persisted without complaint after thinking job was done at 1.5-hour mark and finding additional blockage (cited in 2 of 34 reviews)
  • Repaired water heater rather than replacing it to save customer money; middle-of-night response to EMS pipe damage documented (cited in 2 of 34 reviews)
What reviewers praise
“These guys did a great and quick job! I couldn’t recommend them enough.”
Savanna Vance · ★★★★★ · Google · Oct 2025
The most critical take we found
“They came out to fix leak and replaced two valves. There was much corrosion to hot water side that was ignored. It was still leaking so I called them back. They replace corroded copper and charged me 3 hours work for 1 hour and 50 minutes work saying they …”
David Murphy · ★ · Google · Aug 2023

We read 34 of 43 reviews · newest from Oct 2025 · BBB A+ accredited

(304) 722-3977
Full report →Website ↗

What reviewers complain about in Hurricane

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Absten Services LLC — Billing dispute: $349 for 40 min work just after listed 5 PM business hours, no itemized receipt provided, travel time charged for 5-minute proximity
  • Teays Valley Service Experts — Installation damage (ceiling cracked, fingerprints on new vents) discovered weeks later; filters not delivered after 1+ month despite promises
  • Teays Valley Service Experts — After-hours call-center poorly staffed: customer hung up on, put on indefinite hold, and tech pushed same-night visit to next day during extreme heat
  • Montani Mechanical Group — 1 review (Shawn tech) describes dismissive treatment of an elderly customer and refusal to complete inspection — with 5 of 92 being 1-star, this pattern warrants monitoring
  • A&P Plumbing LLC — 1-star Yelp review documents tech Mason verbally berating his helper and the homeowner at payment time — owner-level response unknown
  • Robinson & Son Plumbing & Mechanical — After-hours call-center confirmed they no longer offer residential service — website not updated to reflect this; creates false emergency availability signal
  • Robinson & Son Plumbing & Mechanical — Receptionist described as rude in a recent 2025 review; scheduling reliability complaints span 2018–2025 suggesting a persistent pattern
  • Valley Plumbing Co — Charged over $1,000 for 20-minute pool heater propane setup by 3 plumbers — pricing transparency absent for short jobs

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Hurricane we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 886 reviews across 14 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Alum Creek, Ashford, Bancroft, Belle, Bloomingrose, Cabin Creek, Charleston, Comfort, Costa, Culloden, Drybranch, Dunbar, East Bank, Eleanor, Elkview, Griffithsville, Hamlin, Hernshaw, Hometown, Institute, Nellis, Nitro, Peytona, Pinch — this Hurricane guide covers those areas.

Nearby city guides

Glenwood, WV · 11 plumbers · 12 miLiberty, WV · 16 plumbers · 18 miBlue Creek, WV · 12 plumbers · 29 miSomerset, OH · 12 plumbers · 96 miNewark, OH · 16 plumbers · 116 miGrove City, OH · 24 plumbers · 116 mi