Valley Plumbing Co
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Unknown
Based on review analysis
2 concerns
Charged over $1,000 for 20 minute pool heater propane setup by 3 plumbers — pricing transparency absent for short jobs, Turned away sewer clog job without attempting repair despite quick arrival — 1 of 21 analyzed reviews documents this refusal
Trust Score: 78/100 · Based on 19 reviews
Our Verdict
#12 of 16 in Hurricane, WV
No standout specialties
- You're highly price-sensitive
Hire if: You need fast same-day or after-hours response
Hire if: You need high-quality work that holds up over time
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need airtight scheduling and guaranteed arrival times
How they score across what matters
Based on 21 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 19 Reviews Tell Us
Emergency Response
Fast dispatch confirmed in 4 reviews; responded within 1.5 hours even for off-grid location; water heater install completed same-day from 12pm call to hot water by 5pm
What To Watch Out For
Declined to resolve clogged sewer pipe with no explanation; another company fixed the same issue next day in 1.5 hours
Charged over $1,000 for 20 minute pool heater propane setup by 3 plumbers — pricing transparency absent for short jobs
Turned away sewer clog job without attempting repair despite quick arrival — 1 of 21 analyzed reviews documents this refusal
Customer reviews
Reviews from Google, Yelp & more
What a great experience! These two guys were great With replacing my kitchen faucet and drain/ p trap in this OLD house. Cost was very fair and They even refused a tip! That’s honesty and good guys in my opinion.
My water heater died. Home Depot delivered my new one at 8 this morning. Called Valley Plumbing at 12. They arrived at 2:30. By 5 I had hot water. Bobby and Darrell were professional, friendly, knowledgable and quick. I will call them again if need plumbling help.
I'm incredibly pleased with the responsiveness and professionalism of Valley Plumbing. Had a month-old water heater that failed and needed exchanged at a big box store. After getting the OK from the manufacturer to authorize the exchange, I called Valley at 4:45 p.m. on a Monday and was told they could be out by the mid-morning on Tuesday. The owner called me Monday night to discuss with me that I needed his crew to return the water heater to the store and exchange it for a new one. No problem, he said. Next morning, Jeff and Daniel call me at 10:45 and say they are on their way. AMAZING. They were polite, professional and quick. Took care of everything and really did a beautiful job with the install -- looks like a shiny trombone and so much better than before. Took care of a couple other requests while they were here - definitely recommend Valley Plumbing based on this experience. Professional, reliable, on-time and worked with me on my unique needs. Plus, the price was really fair, the guys were really friendly and I just keep looking at their impressive work. Thanks, gang!
I called Valley Plumbing to fix a clogged sewer pipe at our residence. The good part of my experience with them was that they were very quick to respond. I called first thing on a Monday morning and they were there within a couple of hours. Once the plumbers arrived, however, they basically just said there was nothing they could do for me. The next day I called another company and after about an hour and a half the issue was fixed. Maybe Valley Plumbing didn't want to deal with a sewer problem? I'm not sure, but if you're looking for a company that is committed to helping you the customer, I definitely would not recommend.
Was told by pool company that a certified plumber needed to set up a heater to propane. Valley Plumbing sent 3 plumbers for 20 min work & charged over $1000.
My experience was very negative PLEASE DONT WASTE YOUR MONEY!!!! They were here 5 minutes charged me 140.00 and the next day I had the same issue. Called them back and they said sorry we dont warrant our work so it will be another 140.00 just to come back and look. I explained that I gave them all the money I had and that this was a very rough time for us and they said sorry cant help you. So I got one day. They are very shady, save your money and CALL SOMEONE ELES!!!
This business had plumbers at my door within an hour and a half of making contact …. and I live OFF THE GRID! John and Daniel had the expertise to handle my needs and the required parts on their truck. I would highly recommend.
Valley Plumbing from Hurricane just completed a job for us. I would give them a 10 rating if it were possible. They came in a very timely manner and did an excellent job.
Very professional. Came right out the following day....but $122.00 to replace the flapper on a toilet and test it for leakage, thought it was a bit much.
We needed a pump for our water system. They were here the next day. they quickly got the job done. I would definitely use this company again.
Installed supply lines and drains, faucets and repaired toilet. Jamie and Daniel was very polite and respectful, very professional.
Had a leak in the pipes running to the upstairs shower. James got it fixed and was extremely professional. 6 stars.
Very nice and professional. Got us scheduled quickly and did a great job.
Fast response time, and very professional! Will definitely use them again.
Will definitely use them again!!! Very happy with the service.
Business details
Service area
Based in Hurricane. Serves 3 nearby cities within 20 miles:
Valley Plumbing Co