Montani Mechanical Group
Plumber · Hurricane, WV · Open 24 hours per Google listing
Our verdict
4.9 stars across 580 reviews (92 analyzed); professional=54 is the dominant theme. 5 of 92 are 1-star; reviews cover multi-trade work (electrical, HVAC, plumbing). BBB A+ accredited.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 14 plumbers we've reviewed in Hurricane, WV · compare all →
Our opinion, based on the 92 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
professional cited in 54 of 92 analyzed reviews — multi-trade company with consistent courtesy and knowledge across technicians including Sean, Ryan, Joseph, Dustin, and others
2 cited reviews
“This is my second experience with the company. Sean was my technician both times. He is very knowledgeable about plumbing. He was on time and fixed the matter within a few hours. Great company prices are right and the work is correct.”
“Dustin, Caden, Zach, and Alicia came to our house and worked outside in a blizzard for two days straight. We look forward to enjoying their hard work when it gets warmer, and we're so thankful for how courteous and professional they were.”
Cited in 3 of the 92 reviews we analyzed — 1 cited review not excerpted here.
Water heater install priced lower than competitor — 1 reviewer got a labor + code-upgrade quote from MMG that beat Al Marino's labor-only price for the same 40-gallon install
1 cited review
“Had called Al Marino for a 40 gallon hot water heater install, price for labor was ridiculously expensive. Saw MMG online and had them do an estimate. Labor along with upgrades to get me up to code was way more reasonable.”
Techs work in extreme conditions — crew of 4 worked outside in a blizzard for 2 days; company didn't request reschedule despite harsh conditions
1 cited review
“Dustin, Caden, Zach, and Alicia came to our house and worked outside in a blizzard for two days straight. We look forward to enjoying their hard work when it gets warmer, and we're so thankful for how courteous and professional they were.”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1 review (Shawn tech) describes dismissive treatment of an elderly customer and refusal to complete inspection — with 5 of 92 being 1-star, this pattern warrants monitoring
“Shawn heard a leak under the house but said he wouldn't go further in the crawl space... how he interacted with my Mom was the issue. She told me he was rude and dismissive.”
1 negative review cites an unpleasant tech interaction with elderly homeowner — tech refused to enter crawl space for leak inspection and left customer distressed; issue escalated to out-of-state family member
“Shawn heard a leak under the house but said he wouldn't go further in the crawl space... how he interacted with my Mom was the issue. She told me he was rude and dismissive.”
Keep it in proportion: these concerns are cited in 1 of the 92 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Montani came by to look at a leak under my Mom’s house and outside spigot issue last Friday. I live out of state but she called me telling me how awful an experience it was dealing with Shawn who had come out. First they were supposed to come at noon but showed up between 9-10 while she was in the shower so she had to call to get them to come back. Then when they were there Shawn heard a leak under the house but …”
“Says open 24 hours but says closed or outside hours when I contact them.”
Positive
“We will 100% always come back to this company. Our electricans, Ryan and Joseph fixed our issues in a timely professional manner. Their work is impeccable, leaving us with peace of mind. Thank you for your hard work!”
“We have hired MMG for several jobs over the years, and have generally been pleased with their work. I simply had to leave this most recent review because the work done was outstanding and phenomenal. Dustin, Caden, Zach, and Alicia came to our house and worked outside in a blizzard for two days straight. (Had MMG wanted to reschedule I would have absolutely said yes - I felt horrible they were freezing …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Mar 2026.
Across platforms
Should you hire Montani Mechanical Group?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Montani Mechanical Group?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Hurricane · Liberty · Glenwood · Blue Creek