BMS Heating and Cooling
Plumber · Hurricane, WV · Open 24 hours per Google listing
Our verdict
4.9★ across 356 reviews with 96% five-star ratings and 0.964 consistency score — BMS's Brian Breck-led team is locally owned, texts arrival alerts, and delivers same-day service at fair prices 18 of 100 analyzed reviews cite fast_response.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #1 of 14 plumbers we've reviewed in Hurricane, WV · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
fast_response theme in 18 of 100 reviews; owner Brian Breck dispatches same-day including in 9°F weather with icy roads
1 cited review
“BMS has serviced my house twice so far. Once they came to fix our AC and the second time was to look into our heat pump. Both times they came within hours and that was perfect given that we have young twins and going without AC or heat was very difficult.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
fair_pricing cited 11 times; competitive quotes consistently below alternatives with app-based arrival reminders and transparent billing
1 cited review
“Brian Breck and BMS Heating and Cooling always arrive on time (they even have an app that texts me a reminder and when they are on the way) and perform professional service at a fair price. I can confidently recommend BMS for HVAC needs.”
Cited in 3 of the 100 reviews we analyzed — 2 cited reviews not excerpted here.
workmanship noted in 10 reviews; technician Andrew spends extra time troubleshooting secondary issues without additional charge
1 cited review
“Technician Andrew was pleasant, professional, and willing to spend extra time to troubleshoot multiple addition issues. I will recommend BMS to all of my friends and family.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
4 expensive theme mentions alongside fair_pricing — some customers find pricing on the higher side depending on job scope
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Actual charge was more than 4X what I was told over the phone. Was t told about the difference until after the work was completed. Sneaky.”
Positive
“I called, after hours, with a question about an unusual sound my unit was making. Brock, I believe it was, took the time to talk me thru some things to check, and fixed the problem. I was very happy to actually talk to a person with some technologic background, who could answer some questions.”
“BMS installed a new Heating and Cooling system. They were here at 8:00 am in 9 degree temperature with tons of ice and snow on the ground. They did an excellent job. They were very reasonable priced. I would refer them to anyone that needs a new heating and cooling system.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Should you hire BMS Heating and Cooling?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need fast same-day or after-hours response
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own BMS Heating and Cooling?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.