FastPlumber near me

The 15 plumbers serving Abilene, ranked.

17 plumbing companies serve the Abilene area within 20 miles, and we've read 1,023 of their public reviews — the critical ones first. 11 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.8, nobody below 4.0), but the depth behind them varies: 8 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 15 of the 17 companies have one — it's flagged below with their exact words. One number worth knowing: Midway Plumbing alone carries 2,187 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown AbileneHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 969 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Earl's Plumbing & Air

Top pick
4.9 (633 Google reviews) 10.2 mi from downtown AbileneNot a 24/7 shop
Our take — how we form it

4.9★ over 633 reviews (96 of 100 analyzed are 5-star); same-day/emergency fixes cited 15× for fast_response, with home-warranty work and second-opinion honesty repeatedly praised.

Rating mix — of the 15 reviews we analyzed633 total on Google
5★13
4★0
3★0
2★1
1★1

What reviewers keep saying

  • Same-day emergency response: an emergency need fixed the same day with fast technicians (cited in 2 of 100 reviews)
  • Honest second opinions — debunked another company's costly upsell and walked the customer through real options (cited in 1 of 100 reviews)
  • No-charge return visit: redid a toilet repair without billing a second site visit (cited in 1 of 100 reviews)

What reviewers complain about

  • One drain cleaning reportedly stopped working again within a few hours despite respectful techs (1 of 100 reviews)
What reviewers praise
“Had an emergency plumbing need and they were able to get me in same day. The technicians were knowledgeable and worked fast to get everything fixed!”
Jessica Murph · ★★★★★ · Google · Dec 2025
The most critical take we found
“Service was great technicians were respectful. But the drain cleaning didn't last but a few hours”
Ralph Guerrero · ★ · Google · Dec 2025

We read 100 of 633 reviews · newest from Dec 2025

(325) 313-6787
Full report →Website ↗
2

Bryant's Plumbing

Top pick24/7 per Google listing
4.9 (149 Google reviews)4.8 on Yelp (16) 3.5 mi from downtown Abilene
Our take — how we form it

4.9★ over 149 reviews (95 of 100 analyzed are 5-star); fast_response cited 15× with under-an-hour Sunday/late-night arrivals, but one emergency call drew a rude-dispatcher complaint.

Rating mix — of the 15 reviews we analyzed149 total on Google
5★10
4★1
3★0
2★0
1★4

Why we're cautious

  • 1-star account of a rude, condescending after-hours dispatcher who gave no ETA on an emergency call (1 of 100 reviews)
  • An overnight emergency caller reports the dispatcher couldn't give an ETA and the plumber never identified himself, costing over an hour of waiting (1 of 100 reviews)

To be fair

  • Under-an-hour emergency arrivals: a Sunday call answered within the hour and a 9:30pm sewer-line job in Clyde (cited in 2 of 100 reviews)
  • Clear, step-by-step communication on gas-line and pipe work (themeCounts communication 6) (cited in 2 of 100 reviews)
  • Quoted gas-line job came in under budget and on time (cited in 1 of 100 reviews)
What reviewers praise
“Had to have LOTS of plumbing work done recently and Bryant's Plumbing was FANTASTIC to work with. Bryant kept in close contact through it all, even through the hiccups that come with plumbing, and made me feel taken care of. Dawn was so awesome anytime I'd …”
Ronny Eggleston · ★★★★★ · Google · Dec 2022
The most critical take we found
“This review is solely about your female dispatcher at 12:25am on 9/27/25. We called for an emergency help and the lady was very rude, can't provide an ETA, gave me a condescending tone when I asked for ETA, did not inform us to expect a call from the plumber …”
Niminy Piminy · ★ · Google · Sep 2025

We read 100 of 149 reviews · newest from Dec 2022 · BBB A+ accredited

(325) 668-8708
Full report →Website ↗
3

Brothers Plumbing | Abilene

Top pickSmall track record
5.0 (21 Google reviews) 1.5 mi from downtown AbileneNot a 24/7 shop
Our take — how we form it

Perfect 5★ across all 25 analyzed reviews; technician Julian named repeatedly for fair, no-upsell water-heater work and same-day leak fixes.

Rating mix — of the 14 reviews we analyzed21 total on Google
5★14
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Fair, no-upsell quoting on a water-heater replacement, with everything explained before and after install (cited in 1 of 26 reviews)
  • Same-day response on a kitchen leak and garbage-disposal swap (cited in 2 of 26 reviews)
  • Strong communication: keeps homeowners informed and gets approval before scope changes (cited in 2 of 26 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We have used Brothers Plumbing a number of times during the past 12 months. Their team of plumbers are professional, knowledgeable, friendly and always advise you what the issues are. We have used Brothers Plumbing for a home remodel; a toilet leak; …”
Dsvid Hancock · ★★★★★ · Google · May 2026
The most critical take we found
“Top 10 Best Contractors in Abilene, TXAngie's Listhttps://www.angi.com › ... › Contractors in TXAngie's ListRead real reviews and see ratings for Abilene, TX contractors for free! This list will help you pick the right contractors in Abilene, TX.4.4(18)”
Angi Aggregate · ★ · Angi

We read 26 of 21 reviews · newest from May 2026

(325) 999-2022
Full report →Website ↗
4

Storybook Plumbing Solutions

Top pickSmall track record
5.0 (17 Google reviews) 1.1 mi from downtown AbileneNot a 24/7 shop
Our take — how we form it

Perfect 5.0★ across 17 reviews with all 20 analyzed at 5 stars; fast_response cited 9 times and under-hour arrivals plus water-heater and bathroom-remodel work recur in the copy.

Rating mix — of the 14 reviews we analyzed17 total on Google
5★14
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Under-45-minute arrivals cited repeatedly; pipe fixed 'within 45 minutes' and clog cleared after arriving 'within 45 minutes' (cited in 2 of 21 reviews)
  • Water-heater swap-outs done same-hour; 'within an hour of calling, a knowledgeable plumber arrived' and fixed it fast (cited in 2 of 21 reviews)
  • Bathroom-remodel and shower installs praised for craftsmanship and detail (cited in 2 of 21 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“With a cheerful attitude, the plumber expertly tackled my pipe issue within 45 minutes, leaving everything spotless and functioning perfectly.”
Davon Alejandro · ★★★★★ · Google · Dec 2025
The most critical take we found
“Top 10 Best Chimney repair specialists in Abilene, TXAngie's Listhttps://www.angi.com › companylist › tx › chimney-repairAngie's ListRead real reviews and see ratings for Abilene, TX chimney repair specialists for free! This list will help you pick the right …”
Angi Aggregate · ★ · Angi

We read 21 of 17 reviews · newest from Dec 2025

(325) 238-7320
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
5

Accurate Air Solutions, LLC

Caveats apply24/7 per Google listing
5.0 (181 Google reviews)3.7 on Yelp (3) 6.6 mi from downtown Abilene
Our take — how we form it

5★/181 on Google with BBB A+ (12 yrs), but this is primarily an HVAC shop — a lone Yelp review pegs a slow-drain plumbing job at $300 with billing delays.

Rating mix — of the 15 reviews we analyzed181 total on Google
5★14
4★0
3★0
2★0
1★1

Why we're cautious

  • Most evidence is HVAC, not plumbing; the only plumbing-specific review is a 1-star pricing/billing complaint (1 of 94 reviews)
  • Plumbing pricing questioned: one customer billed $300 for a slow-draining tub (hourly + truck + snake fees) and waited 4 days plus 2 calls for the invoice (1 of 94 reviews)

To be fair

  • Fast callbacks even on holidays: technician returned a Labor Day call within minutes and arrived in about an hour (cited in 2 of 94 reviews)
  • Honest, no-charge fixes cited (a Sunday no-charge call for a switch that wasn't flipped) (cited in 1 of 94 reviews)
  • Technicians (Brandon) repeatedly praised for clear explanations and efficient diagnosis (cited in 2 of 94 reviews)
What reviewers praise
“Brandon was an amazing technician he was very helpful and he even went out his way to explain everything to us about what was going on. He’s the definition of customer service. He even interacted with the One year old baby at the home during this service …”
Alasia Daughtery · ★★★★★ · Google · Dec 2025
The most critical take we found
“I called for plumbing services because their HVAC service was great for me. Little did I know that a slow draining bath tub would cost 300$ I was informed it was 135$ an hour on top of 35$ truck fee as well as another 35$ snake fee. I thought this was …”
Andres L. · ★ · Yelp · Feb 2026

We read 94 of 181 reviews · newest from Dec 2025 · BBB A+ accredited

(325) 672-2966
Full report →Website ↗
6

Bevills Plumbing, Heating & Air Conditioning

Caveats apply24/7 per Google listing
4.6 (174 Google reviews)3.5 on Yelp (8) 2.1 mi from downtown Abilene
Our take — how we form it

4.6★ across 174 reviews (85 of 96 analyzed at 5 stars), but 3 surprise_fees mentions include two HVAC reviewers alleging ~$2,000 misdiagnosed-coil quotes a second opinion debunked.

Rating mix — of the 15 reviews we analyzed174 total on Google
5★8
4★0
3★1
2★1
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Reviewer alleges the company 'lied and tried to scam me out of $2000' over a coil a second company found intact (1 of 96 reviews)
  • Second reviewer reports a $1,975 coil quote, no follow-up quote sent, and a filter taken without documentation (1 of 96 reviews)
  • Yelp reviewer charged $218.75 for a ~30-minute two-man job and a promised $30 rebate never arrived (1 of 96 reviews)

To be fair

  • Came out Friday 4:30pm for a ceiling leak flooding two bedrooms; fast_response cited 16 times (cited in 2 of 96 reviews)
  • Praised for offering least-invasive, lowest-cost fix over expensive options three companies couldn't beat (cited in 1 of 96 reviews)
What reviewers praise
“These wonderful people came out on a Friday afternoon at 4:30 to repair a leak in the ceiling causing it to rain in two bedrooms and bathrooms. Clayton was our plumber's name. He did a great job. John was who coordinated everything. I can't recommend this …”
Carmen Ingle · ★★★★★ · Google · Dec 2022
The most critical take we found
“We are renting from a friend of ours and the landlord had them come out to fix a few issues we had been having. They came out back in August of 2022 and then August 2023 and had to do some tube ups and wiring for the A/C unit and did a fantastic job. Helped …”
Bit Petty · ★ · Google · Nov 2023

We read 96 of 174 reviews · newest from Dec 2022

(325) 672-1387
Full report →Website ↗
7

Express Air and Plumbing

Caveats applySmall track record
4.7 (13 Google reviews) 6.4 mi from downtown AbileneNot a 24/7 shop
Our take — how we form it

4.7★ HVAC-and-plumbing combo shop; 12 of 14 analyzed reviews at 5 stars with professional cited 6 times and same-day/next-day arrivals, though most praise is for AC rather than plumbing.

Rating mix — of the 13 reviews we analyzed
5★12
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Same-day and next-day arrivals; called in the morning and 'sent someone out by the afternoon' (cited in 2 of 14 reviews)
  • Strong communication praised: 'explained everything before he did it' and 'communication is excellent' (cited in 2 of 14 reviews)
  • Did a repair at no charge because the tech felt the customer shouldn't owe for a part (cited in 1 of 14 reviews)

What reviewers complain about

  • One reviewer dismissed the visit as 'Definitely not worth it,' citing expense (1 of 14 reviews)
What reviewers praise
“These guys are awesome they were out at our house same day we called about AC being out. They had to get a part for it and had it the next day as well as our Ac back up in running. Then few days later had it freezing up and they were right back out the day I …”
Josh Abilene Fence Staining · ★★★★★ · Google · Aug 2023
The most critical take we found
“Definitely not worth it.”
W.T.S · ★ · Google · Dec 2023

We read 14 of 13 reviews · newest from Dec 2023

(325) 665-0158
Full report →Website ↗
8

Midway Plumbing

Caveats apply24/7 per Google listing
4.9 (2,187 Google reviews)4.0 on Yelp (34) 4.9 mi from downtown Abilene
Our take — how we form it

4.9★ over 2,187 reviews (85 of 100 analyzed are 5-star); techs like Todd/Alex praised for thorough diagnosis, but 'expensive' is the loudest complaint (6×) with several four-figure quotes disputed.

Rating mix — of the 15 reviews we analyzed2,187 total on Google
5★8
4★1
3★0
2★0
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple high-dollar quotes called overpriced or unnecessary, including a $7,000 sewer-line replacement a second opinion contradicted (1 of 100 reviews)
  • Pricing repeatedly flagged as exorbitant — a $3,400 line power-wash quote and a $7,000 sewer-replacement bid both disputed (2 of 100 reviews)
  • One customer reports over $800 of repairs that didn't stop a leak, then a $2,130 quote for new faucets (1 of 100 reviews)

To be fair

  • Thorough, no-BS diagnosis — techs scope the problem, explain options, and don't pressure (themeCounts professional 46) (cited in 2 of 100 reviews)
  • Honest restraint: a plumber declined unnecessary expensive slab work the customer was ready to authorize (cited in 1 of 100 reviews)
  • Fast scheduling — a same-morning call had a tech on site within 3 hours (cited in 1 of 100 reviews)
What reviewers praise
“Todd, my Technician was great! He took the time to help me understand all that would need to be done. Very kind, polite and professional. He unclogged the washer line in my garage and did not leave til he knew I was very satisfied. I was a little surprised …”
Grady Martin · ★★★★★ · Google · Feb 2026
The most critical take we found
“I paid so little because I was not going to pay the $3400.00 to power wash a single line in the house then asked cost to replace 20’ of 2” pvc under a house with lots of space and no digging just remove cast iron and replace with pvc. Somehow the price was …”
Dan Flatt · ★ · Google · Mar 2026

We read 100 of 2,187 reviews · newest from Mar 2026 · BBB A+ accredited

(325) 632-0970
Full report →Website ↗
9

Brown Plumbing - Abilene, TX

Caveats apply24/7 per Google listing
4.8 (138 Google reviews)4.6 on Yelp (10) 4.2 mi from downtown Abilene
Our take — how we form it

4.8★ across 138 reviews with 90 of 100 analyzed at 5 stars; fast_response cited 19 times and after-hours/weekend work 7 times, though 6 one-star reviews flag callbacks and expense.

Rating mix — of the 15 reviews we analyzed138 total on Google
5★12
4★0
3★0
2★1
1★2

What reviewers keep saying

  • After-hours and same-day response praised; came out 'extremely late' for a backed-up main line (cited in 2 of 100 reviews)
  • Fair pricing cited (themeCounts.fair_pricing=6) alongside quality work; 'fair price' and 'reasonably priced' (cited in 2 of 100 reviews)
  • Handled a freeze pipe-burst within 24 hours under expected cost (cited in 1 of 100 reviews)

What reviewers complain about

  • Repeat-callback complaint: reviewer needed them back 3-4 times and the issue was only fixed by a different plumber (1 of 100 reviews)
  • One Yelp reviewer found them too expensive and says the requested fix was not completed (1 of 100 reviews)
What reviewers praise
“On time and excellent job!”
Cynthia Martine · ★★★★★ · Google · Dec 2021
The most critical take we found
“Unprofessional and lazy. The type of guys you have to call back 3-4 times, not because the job is long, but because they did a flimsy, amateur job. Edit: No, calling you back did not fix the problem. And it didn't the second or third time either. I used …”
jeremy goodfellow · ★ · Google · Dec 2025

We read 100 of 138 reviews · newest from Dec 2021

(325) 425-0237
Full report →Website ↗
10

T&T Plumbing

Caveats apply24/7 per Google listingSmall track record
4.0 (28 Google reviews)5.0 on Yelp (3) 5.4 mi from downtown Abilene
Our take — how we form it

BBB-accredited A+ shop at 4.0★ with 21 of 25 analyzed reviews at 5 stars; professional cited 8 times and same-day Saturday water-heater fixes praised, but 3 one-star reviews drag the average.

Rating mix — of the 14 reviews we analyzed28 total on Google
5★12
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Same-day Saturday water-heater leak fix; 'came out the same day and fixed a hot water heater leak' (cited in 1 of 25 reviews)
  • Honest, no-upcharge workmanship: did extra water-line work and 'did not charge extra for the extra he needed to do' (cited in 1 of 25 reviews)
  • Prioritized a potential slab leak and identified the problem with 'literally zero damage' (cited in 1 of 25 reviews)

What reviewers complain about

  • BBB metadata is thin (yearsInBusiness and complaints null) and 3 of 25 reviews sit at 1 star, pulling the Google average to 4.0
What reviewers praise
“Grady came out for a sprinkler head issue and found my pipe had cracked and showed me the damage. Quick fix for the pipe and the sprinkler head was replaced. Thanks for the help!”
Michael Parks · ★★★★★ · Google · Oct 2024
The most critical take we found
“Plumber came to home didn’t complete the job he was hired to do.”
Roger Paterson · ★ · Google · Jul 2020

We read 25 of 28 reviews · newest from Oct 2024 · BBB A+ accredited

(325) 274-8536
Full report →
11

Walker Tradesman Plumbing

Caveats apply24/7 per Google listingSmall track record
4.7 (43 Google reviews)2.2 on Yelp (12) 6.4 mi from downtown Abilene
Our take — how we form it

Walker Tradesman Plumbing scores 4.7 stars on 43 reviews but 24.5% negative sentiment (12 of 49 analyzed are 1-2 star) — fast response praised in 9 reviews, but inconsistent quality and pricing concerns appear across multiple sources.

Rating mix — of the 15 reviews we analyzed43 total on Google
5★7
4★0
3★0
2★2
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 24.5% negative sentiment across 49 analyzed reviews — 8 one-star and 4 two-star reviews indicate a meaningful quality-consistency gap beyond isolated incidents. (1 of 49 reviews)
  • Expensive pricing flagged in 3 of 49 reviews; one Yelp reviewer reports costly plumbing work relative to outcome. (1 of 49 reviews)

To be fair

  • Fast response confirmed in 9 of 49 analyzed reviews — arrived within 1 hour of Saturday call in at least 1 documented instance. (cited in 2 of 49 reviews)
  • After-hours/weekend availability confirmed: showed up Christmas Eve day at 10°F when other companies wouldn't, and accommodated teacher after 4pm when most competitors charged after-hours rates. (cited in 2 of 49 reviews)
  • Gas line installation from meter to 4 interior locations completed on time with Master plumber on-site — permit and sign-off process handled. (cited in 1 of 49 reviews)
What reviewers praise
“Gas Line Installation, installed gas piping from new meter location to 4 locations inside home. From initial call to office thru to signoff and gas flowing in my home - I am very happy and pleased with the work performed. The office staff was great and …”
kenste1949 · ★★★★★ · Google · Dec 2021
The most critical take we found
“This company was listed as a remodeling contractor. I have no complaints about the plumbing except it was expensive. But as for the other trades... Do NOT let the two men who identified themselves as painters anywhere near your walls. They have no concept …”
Karen F. · ★ · Yelp · Jul 2020

We read 49 of 43 reviews · newest from Dec 2021

(325) 704-4100
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
12

Black Plumbing Heating & Air

We'd call someone else first24/7 per Google listing
4.8 (1,143 Google reviews)2.6 on Yelp (37) 5.2 mi from downtown Abilene
Our take — how we form it

4.8★ over 1,143 reviews but the analyzed sample skews polarized — 22 of 100 are 1-2★, clustered on Yelp around overpricing and surprise fees post-buyout.

Rating mix — of the 15 reviews we analyzed1,143 total on Google
5★3
4★2
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1-star account of a 6-week job with terrible work redone, trash left behind, and a non-responsive owner (1 of 100 reviews)
  • $400 charged including $150/hour for a helper 'on his phone the entire time' with nothing fixed (1 of 100 reviews)
  • Repeated overpricing complaints on Yelp — one calls them 'waaaaaayyyyy overpriced', another flags a $4,985 two-heater quote (2 of 100 reviews)

To be fair

  • Prompt, efficient repairs cited by repeat customers (themeCounts fast_response 17) (cited in 2 of 100 reviews)
  • Strong workmanship on water-heater and toilet repairs (themeCounts workmanship 20) (cited in 1 of 100 reviews)
  • Same-day, knowledgeable techs for heater/plumbing issues (cited in 1 of 100 reviews)
What reviewers praise
“Very professional. Courteous Technicians, very knowledgeable. Great bunch.😊”
William Gunter · ★★★★★ · Google · Dec 2025
The most critical take we found
“I had used them in the past and never questioned the pricing. Wanted two water heaters installed and got the quote of $4,985.00 which I thought was "high" but thought that protects the "unforseen" issues. They brought to Rheem standard 50 gal heaters and …”
Denny M. · ★ · Yelp · Dec 2022

We read 100 of 1,143 reviews · newest from Dec 2025 · BBB A- accredited

(325) 231-4704
Full report →Website ↗
13

Adams Plumbing & Heating

We'd call someone else firstSmall track record
4.3 (36 Google reviews)2.3 on Yelp (3) 3.3 mi from downtown AbileneNot a 24/7 shop
Our take — how we form it

4.3★ over 36 reviews with BBB A+ and 80 years in business (0 complaints); tech David praised for honest, inexpensive fixes, but 6 of 34 reviews are 1-star on no-shows and worsened repairs.

Rating mix — of the 14 reviews we analyzed36 total on Google
5★11
4★0
3★0
2★0
1★3

Why we're cautious

  • 1-star report of chronic no-shows and postponements leaving the customer without water for two weeks (1 of 34 reviews)
  • Faucet job allegedly made the leak worse (spraying into the wall) after the tech said it couldn't be fixed (1 of 34 reviews)
  • A faucet repair was reportedly left worse, spraying water into the wall, with a week-long wait for follow-up (1 of 34 reviews)

To be fair

  • Honest, inexpensive repairs cited — one leak fixed 'very inexpensively' versus a competitor wanting to tear out two ceilings (cited in 1 of 34 reviews)
  • Tech David noted for showing up on time, staying until done, and up-front pricing with no hidden charges (cited in 2 of 34 reviews)
What reviewers praise
“I had a leak in a pipe in a downstairs ceiling that was pouring out water from sources upstairs. Adams Plumbing was prompt to come and fixed the leak very inexpensively. They even came back after the compound on the pipe had hardened and dried and reapplied …”
Janlyn Thaxton · ★★★★★ · Google · Dec 2019
The most critical take we found
“I will start by saying the two gentleman that came and attempted to work on my faucet were nice. They attempted to fix my faucet in my bath tub from leaking. They worked on it for about 30 min and came and told me it was two old and could not be fixed so they …”
Wayne Carter · ★ · Google · Oct 2023

We read 34 of 36 reviews · newest from Dec 2019

(325) 677-6322
Full report →Website ↗
14

Mr. Rooter Plumbing of Abilene

We'd call someone else first24/7 per Google listing
4.6 (1,280 Google reviews)2.3 on Yelp (41) 2.7 mi from downtown Abilene
Our take — how we form it

4.6★ over 1,280 reviews but the sample is alarming — 24 of 100 are 1-star and BBB rates them C; Yelp reviews repeatedly allege scams, no-shows, and home-warranty billing abuse.

Rating mix — of the 15 reviews we analyzed1,280 total on Google
5★3
4★0
3★0
2★0
1★12

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple Yelp 1-star reviews call them dishonest/scammers, including a $15 pipe billed at $90 on a home-warranty claim (2 of 100 reviews)
  • A water-heater dispute escalated to police being called over billing and refusal to provide a paper invoice (1 of 100 reviews)
  • One reviewer reports techs butchered existing plumbing over three visits, then tried to upsell more problems (1 of 100 reviews)

To be fair

  • Occasional fast rescue when others can't come — one tech arrived within 30 minutes on a Friday after 4 other plumbers declined (cited in 1 of 100 reviews)
  • Hydro-jetting cleared a blocked main line, avoiding a dig-up (cited in 1 of 100 reviews)
What reviewers praise
“Needed a plumber asap, called 4 different ones, it's Friday noon and no one could come until Monday. Finally, Mr. Rooter said they would send someone. Grady was here within 30 minutes and resolved the issue quickly. I'm so grateful! He was professional, …”
Kelly G. · ★★★★★ · Yelp · Dec 2022
The most critical take we found
“This company is the worst. It took them three visits over a month trying to get simple plumbing problems fixed. The fourth trip I asked them to leave my house after they butchered my existing plumbing and bathtub. I have never ever seen anyone as …”
Rickallmighty J. · ★ · Yelp · Dec 2023

We read 100 of 1,280 reviews · newest from Dec 2023

(325) 268-0505
Full report →Website ↗
15

The Plumbing Doctor

We'd call someone else firstSmall track record
4.1 (13 Google reviews) 0.5 mi from downtown AbileneNot a 24/7 shop
Our take — how we form it

Owner-operator 'Rick' earns 7 of 10 analyzed reviews at 5 stars for fast, fairly-priced fixes, but 2 one-star reviews cite rudeness and an unneeded $145 flapper charge.

Rating mix — of the 9 reviews we analyzed13 total on Google
5★7
4★0
3★0
2★0
1★2

Small sample — we've analyzed only 9 of 13 reviews so far. Treat this as a first read.

Why we're cautious

  • Reviewer describes the man as 'very rude' and warns others to call another plumber (1 of 10 reviews)
  • Charged for a misdiagnosed repair ($145 service call + unneeded flapper) that did not solve the problem (1 of 10 reviews)
  • 1 reviewer reports being charged $145 service call plus $20 for a flapper that did not fix the running toilets (1 of 10 reviews)

To be fair

  • Same-day, reasonably-priced fixes praised across 3 cheap-plumber mentions (cited in 2 of 10 reviews)
  • Multi-year repeat customers call him an honest, fast go-to plumber (cited in 2 of 10 reviews)
What reviewers praise
“Made an appointment for 5pm Tuesday. He was there. All I had was a leaking hot water spigot in the bathtub. He had the part needed and within 15 minutes, no more leak. Awesome! Price was very reasonable. Elder gentleman, clean and polite.”
Nope Not Today · ★★★★★ · Google · Jul 2018
The most critical take we found
“I do not like to write a negative review, but I feel I must to help others who may be experiencing the problems we had. After reading the positive reviews, we contacted The Plumbing Doctor to help figure out why both toilets were running quite often. He …”
Brenda Grant · ★ · Google · Sep 2018

We read 10 of 13 reviews · newest from Sep 2018

(325) 484-4090
Full report →

Also serving Abilene — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

All Star Plumbing 4.9 (38 Google reviews) · Abilene · 2.4 mi Call
Storey Plumbing 5.0 (8 Google reviews) · Abilene · 2.3 mi Call

What reviewers complain about in Abilene

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Abilene we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 969 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Buffalo Gap, Clyde, Dyess Afb, Hawley, Merkel, Tuscola, Tye — this Abilene guide covers those areas.

Nearby city guides

Millsap, TX · 14 plumbers · 108 miPoolville, TX · 12 plumbers · 114 miWeatherford, TX · 22 plumbers · 120 miNemo, TX · 11 plumbers · 121 miAzle, TX · 52 plumbers · 130 miNewark, TX · 25 plumbers · 134 mi