Adams Plumbing & Heating
Plumber · Abilene, TX
Our verdict
4.3★ over 36 reviews with BBB A+ and 80 years in business (0 complaints); tech David praised for honest, inexpensive fixes, but 6 of 34 reviews are 1-star on no-shows and worsened repairs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #13 of 15 plumbers we've reviewed in Abilene, TX · compare all →
Our opinion, based on the 34 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
What reviewers praise
Honest, inexpensive repairs cited — one leak fixed 'very inexpensively' versus a competitor wanting to tear out two ceilings
Cited in 1 of the 34 reviews we analyzed.
Tech David noted for showing up on time, staying until done, and up-front pricing with no hidden charges
1 cited review
“Price was very reasonable and up front - no last minute hidden charge surprises”
Cited in 2 of the 34 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star report of chronic no-shows and postponements leaving the customer without water for two weeks
“They constantly make up excuses as to why they won't complete a job. Never show up on time and consistently postpone jobs. I was without water for two weeks because they kept promising to get the job done.”
Red flag
Faucet job allegedly made the leak worse (spraying into the wall) after the tech said it couldn't be fixed
“I went back to check it was all back together and found the made it worse and it was now spraying water into my wall.”
A faucet repair was reportedly left worse, spraying water into the wall, with a week-long wait for follow-up
“I went back to check it was all back together and found the made it worse and it was now spraying water into my wall.”
Keep it in proportion: these concerns are cited in 2 of the 34 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I will start by saying the two gentleman that came and attempted to work on my faucet were nice. They attempted to fix my faucet in my bath tub from leaking. They worked on it for about 30 min and came and told me it was two old and could not be fixed so they put it back together and let me know options to fix completely and said it would be about a week before they could fit me in the schedule. I went back to check …”
“Adams Plumbing was recommended to replace a broken hot water heater at the home of my mother, an 84 year old absentee homeowner. In the course of the repairs, it was determined the base for the hot water heater and interior of the A/C should be replaced. The home owner used a stone mason recommended by Adams Plumbing. The homeowner paid $2020.00 for the base. Subsequently, with no notification, explanation or …”
“Do NOT use these people! Terrible and cheap work. Complete jerks and not trustworthy!! They constantly make up excuses as to why they won't complete a job. Never show up on time and consistently postpone jobs. I was without water for two weeks because they kept promising to get the job done.”
Positive
“I had a leak in a pipe in a downstairs ceiling that was pouring out water from sources upstairs. Adams Plumbing was prompt to come and fixed the leak very inexpensively. They even came back after the compound on the pipe had hardened and dried and reapplied for added security. I had called another plumber first, that I have used for a long time, and the only way they could fix it was to tear out the ceiling in two …”
“I have used Adams Plumbing on several occasions. David is the person that came to my house. He always comes when he says he will, and he is respectful and polite. He stays until the job is done and never over charges. I highly recommend using Adams Plumbing!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2019.
Across platforms
Should you hire Adams Plumbing & Heating?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need warranty-grade work on a complex or high-stakes install
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Adams Plumbing & Heating?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Abilene