The Plumbing Doctor
Plumber · Abilene, TX
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Our verdict
Owner-operator 'Rick' earns 7 of 10 analyzed reviews at 5 stars for fast, fairly-priced fixes, but 2 one-star reviews cite rudeness and an unneeded $145 flapper charge.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #15 of 15 plumbers we've reviewed in Abilene, TX · compare all →
Our opinion, based on the 10 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Only 9 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day, reasonably-priced fixes praised across 3 cheap-plumber mentions
1 cited review
“Rick is awesome. Worked hard and came right away to fix our plumbing. Reasonable rates. Will definitely us again.”
Cited in 2 of the 10 reviews we analyzed — 1 cited review not excerpted here.
Multi-year repeat customers call him an honest, fast go-to plumber
Cited in 2 of the 10 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Reviewer describes the man as 'very rude' and warns others to call another plumber
“I called this plumber, the man was very rude. Will never use this business for anything and recommend no one else does either.”
Red flag
Charged for a misdiagnosed repair ($145 service call + unneeded flapper) that did not solve the problem
“He charged $145 for the service call and $20 for the flapper we did not need and ordered another flapper for the other toilet. The flapper was not the issue.”
1 reviewer reports being charged $145 service call plus $20 for a flapper that did not fix the running toilets
“He charged $145 for the service call and $20 for the flapper we did not need and ordered another flapper for the other toilet. The flapper was not the issue.”
Keep it in proportion: these concerns are cited in 2 of the 10 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I do not like to write a negative review, but I feel I must to help others who may be experiencing the problems we had. After reading the positive reviews, we contacted The Plumbing Doctor to help figure out why both toilets were running quite often. He came on July 26 and even though my husband stated he had already replaced the flapper, the representative said this had to be the problem and purchased a new …”
“The Plumbing Doctor Reviews - Abilene, TXAngie's Listhttps://www.angi.com › TX › AbileneAngie's ListThey were very professional and courteous. He was very prompt and completed the job in a timely fashion. They price wasn't unreasonable.4.8(6)”
Positive
“Made an appointment for 5pm Tuesday. He was there. All I had was a leaking hot water spigot in the bathtub. He had the part needed and within 15 minutes, no more leak. Awesome! Price was very reasonable. Elder gentleman, clean and polite.”
“Super sweet man. Very honest and fast.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 9 of 13 reviews so far. Treat this as a first read.
Newest review in our sample: Sep 2018.
Should you hire The Plumbing Doctor?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You want detailed upfront explanations
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Look elsewhere if
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own The Plumbing Doctor?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Abilene