The Plumbing Doctor
Fast Response
Reviewers confirm quick response
Not Verified
No emergency data in reviews
Unknown
Based on review analysis
2 concerns
Reviewer describes the man as 'very rude' and warns others to call another plumber, Charged for a misdiagnosed repair ($145 service call + unneeded flapper) that did not solve the problem
Trust Score: 65/100 · Based on 13 reviews
Our Verdict
#14 of 17 in Abilene, TX
No standout specialties
- You're highly price-sensitive
- You need this for a complex or high-stakes install
Hire if: You need fast same-day or after-hours response
Hire if: You need a plumber who actually shows up when scheduled
Caution if: You want detailed upfront explanations
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 10 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 13 Reviews Tell Us
Emergency Response
Multi-year repeat customers call him an honest, fast go-to plumber
What To Watch Out For
1 reviewer reports being charged $145 service call plus $20 for a flapper that did not fix the running toilets
Reviewer describes the man as 'very rude' and warns others to call another plumber
Charged for a misdiagnosed repair ($145 service call + unneeded flapper) that did not solve the problem
Communication
1 reviewer reports being charged $145 service call plus $20 for a flapper that did not fix the running toilets
Pricing
Same-day, reasonably-priced fixes praised across 3 cheap-plumber mentions
Customer reviews
Reviews from Google, Yelp & more
Made an appointment for 5pm Tuesday. He was there. All I had was a leaking hot water spigot in the bathtub. He had the part needed and within 15 minutes, no more leak. Awesome! Price was very reasonable. Elder gentleman, clean and polite.
Super sweet man. Very honest and fast.
Our trusted go-to plumber for the past three years. Reliable and always does a wonderful job. Thank you Rick!
I do not like to write a negative review, but I feel I must to help others who may be experiencing the problems we had. After reading the positive reviews, we contacted The Plumbing Doctor to help figure out why both toilets were running quite often. He came on July 26 and even though my husband stated he had already replaced the flapper, the representative said this had to be the problem and purchased a new flapper. He charged $145 for the service call and $20 for the flapper we did not need and ordered another flapper for the other toilet. The flapper was not the issue. We had to be the ones to always call and find out where the part was. My husband finally convinced the representative it was not the flapper, therefore the representative ordered another part (what part we do not know). After being told again the part was on back order, and the plumber thinking we might consider replacing both toilets (house is only 4 years old) because the plumber was unsure what the problem could be, we decided to take matters into our own hands. We contacted the water supply company which came out to make sure our water pressure was good. They suggested we replaced the float in each toilet. My husband went to Lowe's -- purchased two floats on Tuesday -- replaced both floats on Wednesday, and as of today (Friday- September 6) no more running toilets. Therefore if you have running toilets, replace the flapper---if that does not work---replace the float--and if still doesn't help, I suggest calling a different plumber. We received no service for the money we paid.
I called this plumber, the man was very rude. Will never use this business for anything and recommend no one else does either. If you cant be polite, you shouldn't be in business! Don't let him ruin your day, call another plumber.
The Plumbing Doctor Reviews - Abilene, TXAngie's Listhttps://www.angi.com › TX › AbileneAngie's ListThey were very professional and courteous. He was very prompt and completed the job in a timely fashion. They price wasn't unreasonable.4.8(6)
Great service. I love that fact that they do all that they can to make sure you're back up to using your house they way it should be used. Reliable and fast. Not there for hours at a time to do the smallest of jobs
Rick is awesome. Worked hard and came right away to fix our plumbing. Reasonable rates. Will definitely us again.
Professional & positivity
True grit!
Business details
Service area
Based in Abilene. Serves 1 nearby cities within 20 miles:
The Plumbing Doctor