Storey Plumbing
Plumber · Abilene, TX · Open 24 hours per Google listing
Our verdict
Perfect 5.0★ Google (8 reviews) and A+ BBB; came out within an hour on a Saturday water-line gush, though one 2-star Yelp review flags a no-notice early arrival and unsanitary mess.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 13 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Saturday-evening emergency water-line leak fixed within an hour at a reasonable after-hours rate
1 cited review
“We came home on a Saturday evening from an out of town trip, only to find water gushing up from a leak in the underground water line near our back gate. I called Storey Plumbers and they were out within an hour.”
Fair, honest pricing cited repeatedly; 'Very reasonable, honest people' and 'always fair'
1 cited review
“we highly recommend them. Very reasonable, honest people and just great folks. Did the job well and treated us fairly. We will never use another plumber. Storey plumbing is A plus.”
Cited in 2 of the 13 reviews we analyzed — 1 cited review not excerpted here.
Fit a customer in on an emergency basis for a Pex repipe after another plumber no-showed
Cited in 1 of the 13 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Reviewer alleges crew left fecal-matter water across the bathroom and hallway and did not clean it up despite being asked
“But what really takes got me was them leaving fecal matter water all over bathroom and hallway... Their response to the unsanitary mess was for me to "be patient" and they'll clean it when they're done. Which they absolutely did not.”
One 2-star Yelp reviewer reports a day-early arrival with no notice, water shut off all day, and fecal-matter water left in the hallway
“But what really takes got me was them leaving fecal matter water all over bathroom and hallway... Their response to the unsanitary mess was for me to "be patient" and they'll clean it when they're done. Which they absolutely did not.”
Keep it in proportion: these concerns are cited in 1 of the 13 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Showed up a day early without any kind of notice or heads up. Then shut my water off for the entire day. I work from home and they interrupted several calls with clients by banging on the door repeatedly. All of that is annoying, yes. But what really takes got me was them leaving fecal matter water all over bathroom and hallway. The same hallway my children and I walk on. The complete lack of respect for my home was …”
“Top 10 Best Plumbers in Abilene, TXAngie's Listhttps://www.angi.com › ... › Plumbers in TXAngie's ListNeed a pro for your plumbing project in Abilene, TX? Select your ... Storey Plumbing Co. 4.8(. 24. ) Serving Abilene, TX and surrounding areas · Angi ...4.4(425)”
Positive
“I can't say enough good about this plumber. We came home on a Saturday evening from an out of town trip, only to find water gushing up from a leak in the underground water line near our back gate. I called Storey Plumbers and they were out within an hour. They were courteous and professional, and got the leak repaired in just a couple of hours. The cost was also quite reasonable, especially considering it was a …”
“Excellent plumber. Removed old broken septic line through the house and replaced. Very clean job and very professional.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2018.
Across platforms
5.0★ across 8 Google reviews but Yelp carries a 2-star complaint (no-notice arrival, unsanitary mess) not reflected in the Google score.
Should you hire Storey Plumbing?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Storey Plumbing?
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Find plumbers near you
Storey Plumbingisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Abilene