Brown Plumbing - Abilene, TX
Plumber · Abilene, TX · Open 24 hours per Google listing
Our verdict
4.8★ across 138 reviews with 90 of 100 analyzed at 5 stars; fast_response cited 19 times and after-hours/weekend work 7 times, though 6 one-star reviews flag callbacks and expense.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Abilene, TX · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
After-hours and same-day response praised; came out 'extremely late' for a backed-up main line
1 cited review
“Called around for after-hours service, and Brown was not only competitively priced but also very quick to come out even though it was extremely late.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing cited (themeCounts.fair_pricing=6) alongside quality work; 'fair price' and 'reasonably priced'
1 cited review
“Very reasonably priced quality work. I won't waste my time calling any other plumber. If you want the job done right at a fair price, Brown Plumbing is who you call.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Handled a freeze pipe-burst within 24 hours under expected cost
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Repeat-callback complaint: reviewer needed them back 3-4 times and the issue was only fixed by a different plumber
“Unprofessional and lazy. The type of guys you have to call back 3-4 times, not because the job is long, but because they did a flimsy, amateur job.”
One Yelp reviewer found them too expensive and says the requested fix was not completed
Cited in 1 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“I had a pipe burst under my trailer during the freeze. I called Brown plumbing based on all of their outstanding reviews online. They did not disappoint. The job was completed within 24 hours of my initial call. The price was less than I expected and the workers knew exactly what they were doing. I almost never leave reviews however i feel like they went above and beyond my expectations. If you need quality work …”
“After reading all the reviews from various different plumbers we chose Browns because of the good reviews. But our review is not a good one. We called Browns plumbing almost 2 weeks ago because our toilet was backing up into our bathtub and our kitchen sink wouldn't drain. We called aroundn730 in the morning and the lady said they would have somebody contact us when they were headed our way. We ended up having to …”
Positive
“Chris and crew are awesome! He has done several projects and fixes for us. On time, knowledgeable, reasonable pricing, and attention to detail is above and beyond. And personable to boot! We trust our plumbing needs to Brown Plumbing!”
“Good people. Had a drain clogged in motel. Arrived on time and serviced promptly.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2021.
Across platforms
Should you hire Brown Plumbing - Abilene, TX?
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Brown Plumbing - Abilene, TX?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Abilene