Express Air and Plumbing
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No emergency data in reviews
Mid-Range
Based on review analysis
None Found ✓
No significant concerns in reviews
Trust Score: 88/100 · Based on 13 reviews
Solid pick
BBB A+Our Verdict
#9 of 17 in Abilene, TX
Hire if: You need clear communication and upfront explanations
Hire if: You need fast same-day or after-hours response
Caution if: You need rock-bottom prices with zero flexibility on the quote
Caution if: You need warranty-grade work on a complex or high-stakes install
How they score across what matters
Based on 14 reviews analyzed. Click a row for the quote that best illustrates the score.
What they do well (and don’t)
Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.
What 13 Reviews Tell Us
Emergency Response
No reviewers specifically mention emergency response times
What To Watch Out For
One reviewer dismissed the visit as 'Definitely not worth it,' citing expense
Quality & Professionalism
Strong communication praised: 'explained everything before he did it' and 'communication is excellent'
Communication
Strong communication praised: 'explained everything before he did it' and 'communication is excellent'
Pricing
One reviewer dismissed the visit as 'Definitely not worth it,' citing expense
Customer reviews
Reviews from Google, Yelp & more
These guys are awesome they were out at our house same day we called about AC being out. They had to get a part for it and had it the next day as well as our Ac back up in running. Then few days later had it freezing up and they were right back out the day I called and topped it off with Freon and checked to make sure no leaks. Will definitely be using them again and they do plumbing as well. Thanks Jim
Best Plumbers in town! Will was very nice and explained everything before he did it. Both guys went above and beyond to get the job done!
Called early in the morning and they sent someone out by the afternoon. Jim was absolutely fantastic. He was very knowledgeable and quickly addressed the issue. He was also kind enough to share some tips to help minimize potential issue. New to the Comanche area, but I highly recommend him and his team. Great experience!
Definitely not worth it.
We’ve had Cisco from Express Air & Plumbing at our house multiple times, and every single visit has been great. He’s professional, easy to work with, and always makes sure our heating and AC are running smoothly. His communication is excellent, and he’s always on time for appointments. We’re very pleased to have him handle our maintenance and repairs! Matt at Express Air & Plumbing also took care of us, and we really appreciate his honesty, especially given the circumstances with one of the parts. He did the repair at no charge because he felt we shouldn’t owe for that. I mean, who does business like this nowadays??!! They do! Great team and great service all around!
This is one of the most caring professionals I have ever dealt with. My plumbing problems not only mattered to me, but they mattered to Matt! If you want someone that doesn’t take advantage, and wants to help you and your family CALL MATT! Thank you guys for all your help and care. Thank you Express Air & Plumbing!!
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One of the best plumbing experiences I have had! We thought the issue was pretty simple, but it turned into something much larger. The plumber was very knowledgeable and courteous and worked hard to have our issue fixed as soon as possible.
Called express Air for help with my Air conditioning. They got me fixed and cool the same day. They were professional and courteous and the price was very fair. Would suggest them to any of my friends or family. Thanks again
Great communication and fast service. Had remove and replace on an appliance in the kitchen in with no headache.Highly recommend.
Cisco came out and installed a split mini did a fabulous job. Explain the system this company is top notch. Nice people.
My home is so much more comfortable now. If you need your Air or heat serviced i highly recommend Using Express.
The guy were great I would use them for anything for sure.had hot water heater replaced
Excellent work and very thorough. Thank you for your services!
Business details
Service area
Based in Abilene. Serves 1 nearby cities within 20 miles:
Express Air and Plumbing