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The 15 24/7 plumbers serving Bath

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,200 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown BathHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,200 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Bath

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Young Plumbing LLC

Top pick24/7 per Google listing
4.8 (57 Google reviews)5.0 on Yelp (1) 6.8 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8★ across 56 analyzed reviews (55 five-star, 1 one-star); 3-generation family operation with communication=8 and workmanship=7 theme hits; bill came in under ballpark estimate in at least one documented case.

Rating mix — of the 15 reviews we analyzed57 total on Google
514
40
30
20
11

What reviewers keep saying

  • Same-day or next-day scheduling across multiple reviews; fast_response=7 with prompt=7AM arrival and crawl-space work completed in hours (cited in 3 of 56 reviews)
  • Bill came in under Josh's initial ballpark estimate; fair_pricing confirmed in 2 of 56 reviews with no surprise charges cited (cited in 2 of 56 reviews)
  • 3 generations of technicians praised across reviews; 26 professional theme hits with site left neat and tidy (cited in 3 of 56 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
I emailed Young plumbing and they came out with in a week and installed a new toilet. They were very easy to deal with and the gentleman that came out was nice and professional. Toilet looks and functions great. Would recommend them for your plumbing needs. …
Jordan Youn · ★★★★★ · Google · Dec 2020
The most critical take we found
Called for emergency service and was never contacted back. Horrible service.
Eric Donald · · Google · Sep 2025

We read 56 of 57 reviews · newest from Dec 2020

2
4.9 (147 Google reviews) 9.4 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Elvis Electric earns 4.9★ across 147 reviews with 74 of 79 sampled as 5-star and reviewConsistency=0.877 — the cleanest signal quality in Bethlehem, focused on HVAC/heating with limited pure-plumbing review coverage.

Rating mix — of the 15 reviews we analyzed147 total on Google
513
40
30
20
12

What reviewers keep saying

  • Weekend and holiday availability confirmed in 3 of 79 reviews; responded Christmas Eve to fix oil heating system, and same-day on weekends for HVAC failures. (cited in 2 of 79 reviews)
  • Communication quality flagged in 5 of 79 sampled reviews; techs explain process step-by-step and follow up even on weekends (themeCounts.communication=5). (cited in 2 of 79 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Elvis came to my house to repair our heating oil system. The furnace stopped working during a really bad cold snap, and he came the very next morning after I called about the issue. He even came out on Christmas Eve to make the repair! He diagnosed the issue, …
Darren Thomas McGuire · ★★★★★ · Google · Dec 2024
The most critical take we found
Hi have only had issues with my HVAC system since installed. They wouldn't honor my warranty, one day later than the so called warranty. I am EXTREMELY DISAPPOINTED! After 2 years I am being told the system should be gutted due to faulty installation. …
Vivian Pryce · · Google · Oct 2025

We read 79 of 147 reviews · newest from Dec 2024

3

Plumbing Pros

Top pick24/7 per Google listing
4.9 (609 Google reviews)5.0 on Yelp (1) 10.3 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

609 Google reviews at 4.9, with techs arriving within an hour of the call and 16 of 88 recent reviews specifically citing fast response. One customer notes prices are on the higher side but says you get what you pay for.

Rating mix — of the 15 reviews we analyzed609 total on Google
514
40
30
20
11

What reviewers keep saying

  • Tech Landon arrived within an hour of the initial call and found a second leak in the basement during the same visit (cited in 1 of 88 reviews)
  • Same-day Saturday afternoon response on a sewer backup after a 2-foot NJ snowstorm, including a text with tech's photo and ETA (cited in 1 of 88 reviews)
  • Restored water service the same day during freezing temperatures after a storm knocked out the supply (cited in 1 of 88 reviews)

What reviewers complain about

  • Pricing runs on the higher side — one 5-star reviewer says they are a little pricey, but you get what you pay for (1 of 88 reviews)
What reviewers praise
Autumn in the office and then Sam the Plumber Man got my shower drain and bathroom sink all sorted quickly and efficiently. Sam did a great job explaining the entire process and super friendly and was easy to talk to. That counts for a lot when you hire …
John Paul Jones · ★★★★★ · Google · Mar 2026
The most critical take we found
A cautionary tale : great response time, questionable ethics I want to be fair here: Plumbing Pros' response time was genuinely impressive. I had a water heater with a leaking pressure and temperature relief valve on a Friday. The unit was still under …
Andrew Morris · · Google · Apr 2026

We read 88 of 609 reviews · newest from Mar 2026

Worth a look — with caveats

Real strengths, but read the concerns first
4

Elek Plumbing

Caveats apply24/7 per Google listing
4.9 (1,073 Google reviews)3.5 on Yelp (30) 2.6 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Elek Plumbing scores 4.9★ across 1,073 reviews with 84 of 100 analyzed rated 5-star; fast_response cited in 21 reviews and same-day service confirmed in 11, but 12 one-star reviews flag pricing transparency issues.

Rating mix — of the 15 reviews we analyzed1,073 total on Google
510
40
30
20
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Coupon/pricing dispute: 1-star reviewer reports being told coupon was valid by phone, then denied by technician on arrival — alleged deceptive practice (1 of 100 reviews)
  • No-callback incident: 1-star review reports zero response over 2+ days after leaving message for an urgent well pump failure (1 of 100 reviews)
  • Flat-rate pricing quoted on-site without upfront phone estimates; 1-star reviewer reports $300+ quote for a 30-40 minute job plus a $69 truck-roll fee (2 of 100 reviews)

To be fair

  • Same-day arrival confirmed in 11 reviews; multiple accounts of techs on-site within 1-2 hours even on holiday and weekend calls (cited in 3 of 100 reviews)
  • Workmanship praised in 18 reviews, with technicians solving complex jobs (blocked sewer on Christmas Eve, difficult clog clearance) others would have abandoned (cited in 3 of 100 reviews)
  • Specific technicians (Jody, Elvis, Orion) called out by name across multiple reviews as standout performers who explain work clearly (cited in 3 of 100 reviews)
What reviewers praise
I am forever grateful to Jody who remediated our dire situation with our sewer on Christmas Eve. She and Elvis stayed until they could find a solution to the blocked sewer that was sending sewage into the basement laundry room sink and beyond. Jody did not …
PRL Art · ★★★★★ · Google · Dec 2024
The most critical take we found
Called Elek Plumbing for drain clogged, I had one of the online coupons for $50.00. They said the guy that comes will give us a price. I asked if I could use the $50.00 coupon they said yes just give to technician. When he came he quoted an outrageous …
Tish F. · · Yelp · Dec 2018

We read 100 of 1,073 reviews · newest from Dec 2024

5

Agentis Plumbing

Caveats apply24/7 per Google listing
4.8 (1,004 Google reviews)2.8 on Yelp (10) 7.9 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Agentis Plumbing earns 4.8★ across 1,004 reviews with 90% 5-star sampled rate and BBB A+ accreditation, but 6 of 100 sampled reviews cite $450–$625 charges for 15-minute jobs.

Rating mix — of the 15 reviews we analyzed1,004 total on Google
59
40
30
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • At least 2 reviewers describe being charged $450–$625 for toilet/drain work lasting under 15 minutes, with one reviewer's problem recurring in 5 days at additional cost. (2 of 100 reviews)
  • One reviewer reports tech used a hammer on drain cap before checking manual removal; cap was reinstalled crooked after $525 charge for 10 minutes of work. (1 of 100 reviews)
  • Premium pricing cited in multiple 1-star reviews: $1,043 quoted for accessible pipe repair and drain snake (est. 30–60 min job); $525 billed for 10 minutes and 8 feet of drain clearing. (2 of 100 reviews)

To be fair

  • Same-day or sub-2-hour response documented in 7 of 100 sampled reviews; Sunday evening emergency flood resolved within the hour (themeCounts.fast_response=10). (cited in 2 of 100 reviews)
  • Workmanship praised in 22 of 100 sampled reviews; 1950s plumbing replacement required only 1 sacrificed tile, demonstrating surgical precision. (cited in 2 of 100 reviews)
What reviewers praise
We had an emergency situation. A flood in our basement, due to roots clogging pipes. Jack and Dakota came within the hour on a Sunday evening. They were very courteous and quickly diagnosed the issue. They resolved the problem at a reasonable price. Very …
Jean O. · ★★★★★ · Yelp · Dec 2024
The most critical take we found
Someone came and cleared the toilet line which was not flushing properly because of a buildup of one ply plant based biodegradable toilet tissue. While it is true that our house is older with cast iron pipes there was no camera used to initially search for …
Marion M. · · Yelp · Nov 2022

We read 100 of 1,004 reviews · newest from Dec 2024 · BBB A+ accredited

6

Schuler Service, Inc.

Caveats apply24/7 per Google listing
4.9 (3,609 Google reviews)3.0 on Yelp (47) 11.0 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9★ on 3,609 reviews; BBB A+ accredited; 79 of 100 analyzed are 5-star but expensive=6 and surprise_fees=3 in themeCounts; 24/7 service confirmed, but pricing complaints cite $426 to relight pilot and $1,200 handle estimate.

Rating mix — of the 15 reviews we analyzed3,609 total on Google
58
40
30
20
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • surprise_fees=3 in 100 reviews: 1 reviewer reports elderly mother charged $179 for verbal estimate with no paperwork; another claims 2-4x industry standard rates with no itemized bill until days later. (2 of 100 reviews)
  • Pricing cited as high in 4 negative reviews: $426 for pilot relight, $400+ for bleeding radiators, $600+ for 20-min two-part pipe repair, $1,200 quoted for faucet handle replacement. (4 of 100 reviews)

To be fair

  • 24/7 service confirmed: Labor Day weekend plumbing emergency resolved within a couple of hours of call; pilot relight on weekend handled within 1 hour of call. (cited in 2 of 100 reviews)
  • Multi-year repeat customers across evidence quotes; 1 reviewer trusts Schuler for 3+ years and praises sump pump install team by name. (cited in 2 of 100 reviews)
  • Tech-level expertise noted in multiple quotes: Chuck diagnosed 100 psi water pressure issue, walked customer through all options with patience on extensive questions. (cited in 1 of 100 reviews)
What reviewers praise
I called Schuler, not in an emergency, but in need to address an issue with water pressure and air in the pipes. They scheduled promptly for the next day. The technician who arrived was very friendly, professional, courteous, but most importantly, …
greg · ★★★★★ · Google · Feb 2026
The most critical take we found
RIPOFF!!! I was charged over $400.00 for them to bleed my radiators. I agreed because it was explained to me that I might need a part replaced. Well, it didn't need any parts so the only work performed by Schuler was several walks up and down my stairs. Will …
Tom C. · · Yelp · Dec 2018

We read 100 of 3,609 reviews · newest from Feb 2026 · BBB A+ accredited

7

Maitz Home Services

Caveats apply24/7 per Google listing
4.7 (3,138 Google reviews)3.0 on Yelp (2) 13.6 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7★ across 3,138 reviews with BBB A+ accreditation; strong workmanship (19 theme hits) and fast dispatch (9 fast_response) but 2 documented no-show appointments and 1 surprise fee complaint flag scheduling reliability.

Rating mix — of the 15 reviews we analyzed3,138 total on Google
511
40
30
21
13

Why we're cautious

  • Charged service fee for doing nothing on an R-22 system; refused to recharge or leak-check, only offered full system replacement (RSOQBLF4N2vtnConsNOL) (1 of 90 reviews)
  • Two documented appointment no-shows requiring reschedule 10 days out; caller had to follow up after second missed window (ibm8O3BBedNDMYLJ0TDG) (1 of 90 reviews)

To be fair

  • Water heater dispatched and installed same-day; technician arrived within the hour for emergency water heater failure (sxiWQ2DvtLfySQJV4hHG) (cited in 2 of 90 reviews)
  • Workmanship cited in 19 of 90 analyzed reviews; technicians praised for thoroughness and cleaning up after themselves (cited in 3 of 90 reviews)
What reviewers praise
Brandon was wonderful! Arrived as scheduled, super friendly and respectful. Assessed the issue, gave me the price and fixed my broken pipe. He fixed the pipe in my crawl space efficiently and there was no surprise charges when completed. So pleased with Maitz …
Dawn Ranzan · ★★★★★ · Google · Feb 2026
The most critical take we found
Terrible service. Waiting in drive thru for 15 mins for a coffee and hot sandwich. They forgot my food and I had to go inside and order another one because they lost my original order.
Elizabeth S. · · Yelp · Oct 2025

We read 90 of 3,138 reviews · newest from Feb 2026 · BBB A+ accredited

8

Mr. Twister Plumbing & Septic

Caveats apply24/7 per Google listing
4.8 (390 Google reviews)3.9 on Yelp (13) 15.0 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.8★ on 390 reviews — 81 of 91 analyzed are 5-star; 4th-of-July-weekend sewer jackhammer job completed; 6AM water heater call resolved by noon same day; annual membership option available.

Rating mix — of the 15 reviews we analyzed390 total on Google
510
40
31
22
12

What reviewers keep saying

  • Holiday weekend emergency execution: sewer repair requiring basement jackhammer completed on 4th of July weekend (cited in 1 of 91 reviews)
  • Water heater crisis-to-install in 6 hours: 6AM call, new heater installed by noon — Dan and Luke moved fast enough old unit was gone before customer noticed (cited in 1 of 91 reviews)
  • Same-day availability confirmed in 4 of 91 reviewed service mentions with fast_response=8; emergency-plumbers cited in 5 reviews (cited in 2 of 91 reviews)

What reviewers complain about

  • Paper invoice issuance problematic: Yelp reviewer requested paper invoice multiple times for months, never received it despite promises (1 of 91 reviews)
What reviewers praise
These guys do great works! I would recommend them to anyone.
Jeff and Tami Unger · ★★★★★ · Google · Dec 2025
The most critical take we found
We had a clogged sink last night. We made an appt online, gave me the name of the tech and said they would be out between 6:30PM -10:30PM. My wife and I stayed home and stayed up and not only did no one evert show up but not even a phone call. I will never …
peter konish · · Google · Nov 2025

We read 91 of 390 reviews · newest from Dec 2025

9

Lehigh Valley Plumbing Experts

Caveats apply24/7 per Google listing
4.7 (66 Google reviews) 8.8 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7★ on 66 reviews; 56 of 61 analyzed rated 5-star; fast_response=10 and weekend_or_emergency=6 in themeCounts — confirmed Sunday call-out within 3 hours and Christmas Eve service in evidence quotes.

Rating mix — of the 15 reviews we analyzed66 total on Google
511
40
30
21
13

Why we're cautious

  • 1-star review documents surprise_fees: $75 cash-only call-out fee not disclosed upfront, followed by estimate reviewer considered inflated at $840+ for valve replacement. (1 of 61 reviews)
  • 1 reviewer reports a $860 quote for a simple valve replacement ($200 part + $220/hr for 3 hrs) plus a $75 cash fee just to view the job — quote described as 'bogus' and a 'cash grab.' (1 of 61 reviews)

To be fair

  • Weekend and holiday availability confirmed: 1 reviewer reports Sunday arrival within 3 hours of call; another confirms Christmas Eve service. (cited in 2 of 61 reviews)
  • Fast diagnosis praised: Jose 'had the problem basically figured out before he rang the door bell' and resolved a drain issue in 40 minutes after Roto-Rooter wasted 2 hours. (cited in 1 of 61 reviews)
  • Pricing cited as fair or below expectation in 3 reviews; HOT9PTfYcXzecbaaZTap notes 'fair price' for leak chase in older home; xFnxR65FF8Ajh2fiueHo cites 'less than what I expected.' (cited in 2 of 61 reviews)
What reviewers praise
Ed came out on Christmas Eve and went above and beyond! I highly recommend him and will definitely be a repeat customer.
Shelley Houck · ★★★★★ · Google · Dec 2024
The most critical take we found
over priced the add on items . $25 fee because i paid with check instead of cash. stay away
Stan Pasieka · · Google · Oct 2022

We read 61 of 66 reviews · newest from Dec 2024

10

Mr. Kirby Plumbing, Inc

Caveats apply24/7 per Google listingSmall track record
4.7 (24 Google reviews)3.7 on Yelp (6) 5.9 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Mr. Kirby Plumbing holds 4.7★ across 24 reviews with 23 of 27 sampled as 5-star; fast response and fair pricing stand out, though 3 of 27 reviews are 1-star with no BBB data available.

Rating mix — of the 15 reviews we analyzed24 total on Google
512
40
30
21
12

Why we're cautious

  • With only 24 Google reviews total, 3 of 27 sampled reviews are 1-star — a 11% negative rate. One 1-star cites the phone operator lacking plumbing knowledge and 'driving customers away.' (1 of 27 reviews)
  • Phone operator reportedly drove customers away with poor plumbing knowledge per a 1-star review; a separate complaint about scheduling breakdown exists in the thin 27-review sample. (1 of 27 reviews)

To be fair

  • Sub-hour arrival confirmed in at least 2 reviews (themeCounts.fast_response=4); emergency New Year's Eve leak resolved within hours of call. (cited in 2 of 27 reviews)
  • Transparent pricing praised across 3 reviews; septic blockage cleared at agreed-upon quote with no surprise additions (serviceMentions.cheap-plumber=3). (cited in 2 of 27 reviews)
What reviewers praise
We had an emergency leak from our main floor toilet which was backed up and leaking through the floor into our basement this morning and we’re SO thankful Mr. Kirby plumbing was able to come help us within a couple hours! They were so professional and …
Hilary Schweitzer · ★★★★★ · Google · Dec 2020
The most critical take we found
the operator have any plumbing knowledge and drove customers away
Hongyan D · · Google · Oct 2025

We read 27 of 24 reviews · newest from Dec 2020

11

Benjamin Franklin Plumbing

Caveats apply24/7 per Google listingSmall track record
4.8 (47 Google reviews)5.0 on Yelp (1) 6.9 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Benjamin Franklin Plumbing (Bethlehem) scores 4.8 on 47 Google reviews; 41 of 45 analyzed are 5-star. After-hours dispatch under 20 minutes is documented, but a maintenance-plan no-show complaint raises reliability questions.

Rating mix — of the 15 reviews we analyzed47 total on Google
511
41
30
21
12

Why we're cautious

  • Phone system appears intermittently unreachable — 1 reviewer failed to reach anyone across multiple numbers over two days; with only 47 reviews, even 1 such incident is a reliability signal (1 of 45 reviews)
  • Maintenance plan honored poorly: one reviewer waited on hold for two days across every phone number, made an online appointment, received confirmation, then was never shown up for (1 of 45 reviews)
  • 1 of 45 analyzed reviews flags outrageous pricing for incomplete work — plumber insisted a new sink couldn't be installed and drain remained clogged after the visit (1 of 45 reviews)

To be fair

  • After-hours emergency dispatch in under 20 minutes documented: plumber arrived within 20 min of call on 4th-of-July eve per 1 review (cited in 1 of 45 reviews)
  • 6 of 45 analyzed reviews cite fast response (themeCounts.fast_response=6); scheduling described as easy with clear communication in multiple reviews (cited in 2 of 45 reviews)
What reviewers praise
Great young man,Cory was very helpful,solved our problem.will contact Benjamin Franklin in the future.
Richard Carreras · ★★★★★ · Google · Sep 2025
The most critical take we found
A 12 yrs experience plumber arrived 2x an stated he was unable to install my newly purchased sink. He insisted that it couldn't be done and insistes for me to purchase a facet along with a amother new sink. So today the drain remains slow exiting and clogged. …
K Washington · ★★ · Google · Nov 2025

We read 45 of 47 reviews · newest from Nov 2025

12

Curtis Total Service

Caveats apply24/7 per Google listing
4.6 (864 Google reviews)5.0 on Yelp (6) 8.8 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.6★ multi-service company (HVAC + plumbing) with 864 reviews; strong emergency HVAC response but BBB rated F (not accredited) and 2 recent 1-star reviews cite price gouging — $6,000 quote for a $225 fix.

Rating mix — of the 15 reviews we analyzed864 total on Google
58
40
31
20
16

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • BBB rated F, not accredited — significant trust signal against the positive Google average.
  • $6,000 quote for a corroded drain pipe repair; competitor fixed same job in 1 hour for $225 using a PVC patch — called out as 'absolute scam artists' by reviewer. (1 of 96 reviews)
  • Phone quote bait-and-switch: $89 advertised, $202 charged on-site for simple radiator bleeding (Lexi Sutton). (1 of 96 reviews)

To be fair

  • Emergency HVAC response strong: arrived within the hour when 6 other companies couldn't come until next day (Nehelda Shafer); same-day furnace service also confirmed. (cited in 2 of 96 reviews)
  • Technicians Kevin, Will, and John individually praised for professionalism, thoroughness, and cleanup across multiple reviews. (cited in 3 of 96 reviews)
What reviewers praise
They responded quickly to an emergency call. We didn't have heat. The technician arrived within a few hours of when I called. He diagnosed the problem and fixed it quickly. He was polite, courteous, and considerate of not leaving a mess in my house.
Mark Hargrove · ★★★★★ · Google · Dec 2025
The most critical take we found
Extremely overpriced!!! They came out to check my heat today to only tell me that the radiators needed to be bled and charged me $202. On the phone they stated it will be an $89 charge. Never again. Looking into new companies.
Lexi Sutton · · Google · Dec 2025

We read 96 of 864 reviews · newest from Dec 2025

13

Roto-Rooter

Caveats apply24/7 per Google listing
4.9 (1,215 Google reviews) 11.7 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

1,215 Google reviews at 4.9. After-hours line returned a Sunday call within 20 minutes for a first-time homeowner. One missed appointment required a customer to call back when no follow-up came by 9:45am.

Rating mix — of the 15 reviews we analyzed1,215 total on Google
513
40
31
21
10

What reviewers keep saying

  • After-hours dispatch returned a Sunday call within 20 minutes and walked a first-time homeowner through shutting off water (cited in 1 of 69 reviews)
  • Tech Carlos arrived about an hour after the initial call and resolved a sewage issue quickly (cited in 1 of 69 reviews)
  • Drain Specialist Kevin combined professional work with a reasonable price per one customer, ahead of competitor quotes (cited in 1 of 69 reviews)

What reviewers complain about

  • Scheduling miscommunication — one customer's follow-up appointment was never logged, requiring them to call dispatch the next morning (1 of 69 reviews)
What reviewers praise
Our experience with Roto-Rooter was exceptional. The service technician, Kevin, went above and beyond. We called, everything was professional, on time, quality work, and a reasonable price. Recommend this company.
Michael Palmer · ★★★★★ · Google · Mar 2026
The most critical take we found
Eric was fantastic and fixed my problem...The panic I had he relieved for me...I can not express my gratitude enough...he was great....but the after care is not good....it took me 4 months to get the sidewalks poured and with a few months they were starting …
Melissa Lemmerman · ★★ · Google · Mar 2026

We read 69 of 1,215 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

Deluxe Plumbing & Heating

We'd call someone else first24/7 per Google listing
4.7 (505 Google reviews)2.6 on Yelp (19) 5.9 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.7★ across 505 reviews with 68/98 sampled as 5-star, but 9 expense complaints and recurring surprise-fee pattern drag down an otherwise strong workmanship record.

Rating mix — of the 15 reviews we analyzed505 total on Google
56
40
31
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise fee pattern: reviewer charged $1,225 estimate that did not include the expansion tank as quoted; another billed $700 for a service previously priced at $320/year — both reviewers describe feeling scammed. (2 of 98 reviews)
  • Yelp reviewer (rating 1) reports company kept a $300 customer-owned faucet citing internal policy; complaint not resolved after multiple follow-up calls. (1 of 98 reviews)
  • Pricing complaints in 9 of 98 sampled reviews; quotes for water heater replacement quoted at $4,500 for a 6-year-old tank, and expansion tank job misrepresented between estimates. (2 of 98 reviews)

To be fair

  • Same-day arrival documented in at least 7 reviews; technician on-site within an hour cited explicitly by one reviewer (themeCounts.fast_response=11). (cited in 2 of 98 reviews)
  • Workmanship quality recognized in 11 of 98 sampled reviews, including 400-ft well pump extraction completed in one day. (cited in 2 of 98 reviews)
What reviewers praise
I was able to call and get a technician out to my house in about an hour. Daphne and another young lady (apologies I forgot her name!) They were quick and efficient. Made sure the job was done correctly before leaving, and they made sure everything was …
Amber Goodwin · ★★★★★ · Google · Dec 2023
The most critical take we found
I paid 320 for a yearly fee to have my furnace clean twice a year just received a bill in the mail for another 380 for cleaning my furnace I have my furnace cleaned every year and had never ever paid $700 I was in shock would not recommend them to anyone
Angel D. · · Yelp · Dec 2018

We read 98 of 505 reviews · newest from Dec 2018

15

Andreas Plumbing, Heating & Air Conditioning

We'd call someone else first24/7 per Google listing
4.9 (2,036 Google reviews)2.0 on Yelp (39) 15.3 mi from downtown Bath

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Bipolar reputation — 64 of 100 recent ratings are 5-star but 30 are 1-star. Multiple complaints describe an $85 estimate fee, sticker-shock quotes (one $21k boiler swap, one $15k AC), and a 4-winter pattern of no-heat callbacks after a $15,000 install.

Rating mix — of the 15 reviews we analyzed2,036 total on Google
57
40
30
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Sticker-shock quoting pattern — multiple reviews cite quotes thousands of dollars above what other plumbers charged for the same scope (2 of 100 reviews)
  • Surprise-fee pattern documented — $85 trip charge plus high parts markup on small jobs (1 of 100 reviews)
  • Post-install support gap — one customer alleges 4 winters of return visits with different excuses each time after a $15,000 install (1 of 100 reviews)

To be fair

  • Tech Mathew is repeatedly singled out for informative, professional service with clear explanations (cited in 1 of 100 reviews)
  • Tech Ethan and Matt set very clear expectations on timeline and cost before starting any work on a leak repair (cited in 1 of 100 reviews)
  • Tech Alex worked relentlessly to repair a baseboard heater that burst from cold and got the boiler running before leaving (cited in 1 of 100 reviews)
What reviewers praise
Good afternoon the technician Mathew Muthard did some work on my house he was very very informative he had a nice attitude very professional. I recommend him to everyone. he explained everything so well. GOOD WORK Mathew my husband and I are happy we …
Lanesa Elon · ★★★★★ · Google · Mar 2026
The most critical take we found
This review is about awareness to future customers. This is about weighing out quality of work vs cost. Andreas provides very good customer service and their technicians are well trained, courteous, knowledgeable and respectful when they come to your home. …
M R. · · Yelp · Dec 2024

We read 100 of 2,036 reviews · newest from Mar 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Bath we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,200 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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