Agentis Plumbing
Plumber · Bethlehem, PA · Open 24 hours per Google listing
Our verdict
Agentis Plumbing earns 4.8★ across 1,004 reviews with 90% 5-star sampled rate and BBB A+ accreditation, but 6 of 100 sampled reviews cite $450–$625 charges for 15-minute jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #5 of 15 plumbers we've reviewed in Bethlehem, PA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day or sub-2-hour response documented in 7 of 100 sampled reviews; Sunday evening emergency flood resolved within the hour (themeCounts.fast_response=10).
1 cited review
“We had an emergency situation. A flood in our basement, due to roots clogging pipes. Jack and Dakota came within the hour on a Sunday evening. They were very courteous and quickly diagnosed the issue. They resolved the problem at a reasonable price.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
Workmanship praised in 22 of 100 sampled reviews; 1950s plumbing replacement required only 1 sacrificed tile, demonstrating surgical precision.
1 cited review
“Norbert did a great job replacing 1950's plumbing with only 1 sacrificed tile in the adjacent room. Would recommend Agentis and they have been to my house multiple times.”
Cited in 2 of the 100 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
At least 2 reviewers describe being charged $450–$625 for toilet/drain work lasting under 15 minutes, with one reviewer's problem recurring in 5 days at additional cost.
“The whole process took less than 15 minutes to the tune of $450! It took 5 days for the same problem to return. After a return call to them, we were told that they could come out again with a camera this time for an additional charge of $320 which we declined.”
Cited in 2 of the 100 reviews we analyzed.
Red flag
One reviewer reports tech used a hammer on drain cap before checking manual removal; cap was reinstalled crooked after $525 charge for 10 minutes of work.
“Scammed. They charged us $525 for 10 minutes of work. And the plumber who came hammered my main drain cap with a hammer to get it off before ever checking if it was removable with a pipe wrench first.”
Premium pricing cited in multiple 1-star reviews: $1,043 quoted for accessible pipe repair and drain snake (est. 30–60 min job); $525 billed for 10 minutes and 8 feet of drain clearing.
“Scammed. They charged us $525 for 10 minutes of work. And the plumber who came hammered my main drain cap with a hammer to get it off before ever checking if it was removable with a pipe wrench first.”
Cited in 2 of the 100 reviews we analyzed.
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“Someone came and cleared the toilet line which was not flushing properly because of a buildup of one ply plant based biodegradable toilet tissue. While it is true that our house is older with cast iron pipes there was no camera used to initially search for potential problems. The whole process took less than 15 minutes to the tune of $450! It took 5 days for the same problem to return. After a return call to them, …”
“My husband called Agentis for an estimate to fix two leaking spigots outside, which leaked when the water was turned on for the hoses. They said they would be here between 8-12. 12:00 no show. My husband called them and was told they would arrive in like 20 mins. They finally showed up and they didn't even check what the problem was with either spigot AT ALL, they just assumed both needed to be replaced. Their …”
“We had Agentis come out to install a “frost free” hose bib since we had an issue with our previous outside faucet freezing. We paid $639 in April of 2025 (so one year ago) and this year upon turning the hose on for the first time, the internal pipe they installed busted and now we have water damage in the ceiling of our basement. We called Agentis and they said basically that because we haven’t had a winter “that …”
Positive
“Agentis plumbing excels. They do excellent work at fair prices. The technicians, Andrew and Martin resolved my issue. They were professional, and courteous and responded to all of my questions. They left the job site clean. Thanks, Andrew, Martin, and Agentis.”
“The plumber who came to our house was so incredibly professional and efficient.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Dec 2024.
Across platforms
Should you hire Agentis Plumbing?
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Agentis Plumbing?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Bethlehem · Bath · Little York