Mr. Kirby Plumbing, Inc
Plumber · Bethlehem, PA · Open 24 hours per Google listing
Our verdict
Mr. Kirby Plumbing holds 4.7★ across 24 reviews with 23 of 27 sampled as 5-star; fast response and fair pricing stand out, though 3 of 27 reviews are 1-star with no BBB data available.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #11 of 15 plumbers we've reviewed in Bethlehem, PA · compare all →
Our opinion, based on the 27 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Sub-hour arrival confirmed in at least 2 reviews (themeCounts.fast_response=4); emergency New Year's Eve leak resolved within hours of call.
2 cited reviews
“We had an emergency leak from our main floor toilet which was backed up and leaking through the floor into our basement this morning and we're SO thankful Mr. Kirby plumbing was able to come help us within a couple hours! They were so professional and knowledgeable. It's New Year's Eve.”
“Main building drain can be troublesome. Ted talked me down from my panic and had someone here within an hour. Patrick did the work; he was easy to work with - matter of fact, organized and was able to clearly explain issues regarding to sewer lines at the hotel.”
Transparent pricing praised across 3 reviews; septic blockage cleared at agreed-upon quote with no surprise additions (serviceMentions.cheap-plumber=3).
2 cited reviews
“A reasonable quote was agreed upon. Within 2 hours the blockage was cleared and all requested plumbing issues were resolved including capping an unused drain line that was leaking as a result of the house blockage causing a plumbing overflow condition.”
“Ted (owner/ manager) and Patrick are Phenomenal! I had a contractor mess up my plumbing under my sink and these men are my angels! They corrected the problem with ease at an awesome transparent price!”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
With only 24 Google reviews total, 3 of 27 sampled reviews are 1-star — a 11% negative rate. One 1-star cites the phone operator lacking plumbing knowledge and 'driving customers away.'
Cited in 1 of the 27 reviews we analyzed.
Phone operator reportedly drove customers away with poor plumbing knowledge per a 1-star review; a separate complaint about scheduling breakdown exists in the thin 27-review sample.
Cited in 1 of the 27 reviews we analyzed.
Keep it in proportion: these concerns are cited in 1 of the 27 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“the operator have any plumbing knowledge and drove customers away”
“When I first used these guys. To unclog my drain they did it. Fast. And pretty cheap then I call the back to fix a leak and. A clog. In my shower. They showed up. Told the. Gentlemen where it was leaking and. I’m pretty sure coming from the pip the. Guy said no it’s coming from something else. He took his. Time to work on the clug. In my shower with three different snake. We made an agreement. What he was going do …”
“8 days after installing a kitchen faucet the solder joint for the cold water started to leak on new years day. I called and ask to have it repaired on Saturday. I have to pay overtime cost because their 30 guarantee only covers monday to friday. The old faucet did not leak at the solder joint. So I need to pay premium cost for their poor workmanship”
Positive
“Professional service at a competative rate. The plumbing work was done right and on time. No trouble since. Highly recommend.”
“Main building drain can be troublesome. Ted talked me down from my panic and had someone here within an hour. Patrick did the work; he was easy to work with - matter of fact, organized and was able to clearly explain issues regarding to sewer lines at the hotel. I'm thinking they should charge more - they are worth it.”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2020.
Across platforms
Should you hire Mr. Kirby Plumbing, Inc?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need fast same-day or after-hours response
Think twice if
- You need detailed walkthroughs and written estimates before work starts
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Mr. Kirby Plumbing, Inc?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Bethlehem · Bath · Little York · Parryville