Andreas Plumbing, Heating & Air Conditioning
Plumber · Allentown, PA · Open 24 hours per Google listing
Our verdict
Bipolar reputation — 64 of 100 recent ratings are 5-star but 30 are 1-star. Multiple complaints describe an $85 estimate fee, sticker-shock quotes (one $21k boiler swap, one $15k AC), and a 4-winter pattern of no-heat callbacks after a $15,000 install.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #14 of 15 plumbers we've reviewed in Parryville, PA · compare all →
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated May 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Tech Mathew is repeatedly singled out for informative, professional service with clear explanations
Cited in 1 of the 100 reviews we analyzed.
Tech Ethan and Matt set very clear expectations on timeline and cost before starting any work on a leak repair
1 cited review
“They set very clear expectations regarding the timeline and the cost before they started any work.”
Tech Alex worked relentlessly to repair a baseboard heater that burst from cold and got the boiler running before leaving
Cited in 1 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
Sticker-shock quoting pattern — multiple reviews cite quotes thousands of dollars above what other plumbers charged for the same scope
“Got swindled to spending 21k on getting a new wall hung propane boiler system when I got an oil delivery that had water in it.”
Cited in 2 of the 100 reviews we analyzed.
Red flag
Surprise-fee pattern documented — $85 trip charge plus high parts markup on small jobs
“Was told they have everything with them to make repairs but there is an $85 charge just to show up and give an estimate. Ended up with a $730 bill for 30 minutes work. Parts were under $50.”
Red flag
Post-install support gap — one customer alleges 4 winters of return visits with different excuses each time after a $15,000 install
“4 years ago I needed a new heat furnace and AC. paid over $15,000. Heat has never worked since installed.”
Documented $85 estimate fee with one customer billed $730 for 30 minutes of work and under $50 in parts
“Was told they have everything with them to make repairs but there is an $85 charge just to show up and give an estimate. Ended up with a $730 bill for 30 minutes work. Parts were under $50.”
A 4-year, 4-winter pattern alleged after a $15,000 furnace install — heat reportedly has never worked properly across multiple return visits
“4 years ago I needed a new heat furnace and AC. paid over $15,000. Heat has never worked since installed.”
Keep it in proportion: these concerns are cited in 4 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“This review is about awareness to future customers. This is about weighing out quality of work vs cost. Andreas provides very good customer service and their technicians are well trained, courteous, knowledgeable and respectful when they come to your home. I have been with this company for years now and have endured their "job pricing" as it is known in the industry. This is where it does not matter the cost of …”
“***Don't use this company, they're in it for the money not the service*** I had a 19 year oil weil mclain boiler with a water heater both in good condition (the boiler more than my water heater). Got swindled to spending 21k on getting a new wall hung propane boiler system when I got an oil delivery that had water in it. Alex, the tech, said he's never seen anything like that but when I google what milky oil is and …”
“I hesitated in writing this review as I do not like to talk bad about any local business however, I sincerely hope something can be learned from my experience. First I would say the customer service over the phone was excellent and they had a technician out to my place with in a day. Unfortunately when the repair tech arrived I could immediately tell he was not listening to me and the specific issues I was …”
Positive
“Good afternoon the technician Mathew Muthard did some work on my house he was very very informative he had a nice attitude very professional. I recommend him to everyone. he explained everything so well. GOOD WORK Mathew my husband and I are happy we experienced some good work in Allentown.”
“Aaron provided phenomenal service. He determined what the issued is and was very gracious answering my questions. I do like to learn and some people might get annoyed with the questions, but not so today. Thank you to both Aaron and Andreas for being there for me in an emergency. I do have peace of mind knowing I can contact you at any time. Everyone is very friendly!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.
Newest review in our sample: Mar 2026.
Across platforms
Sharp split between recent 5-star Google reviews and a heavy cluster of 1-star Yelp and Google complaints about pricing, sales tactics, and post-install support across multiple years.
Should you hire Andreas Plumbing, Heating & Air Conditioning?
Hire if
- You need fast same-day or after-hours response
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need airtight scheduling and guaranteed arrival times
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Andreas Plumbing, Heating & Air Conditioning?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Parryville · Bath · Hazleton · Bear Creek