Mr. Twister Plumbing & Septic
Plumber · Bethlehem, PA · Open 24 hours per Google listing
Our verdict
4.8★ on 390 reviews — 81 of 91 analyzed are 5-star; 4th-of-July-weekend sewer jackhammer job completed; 6AM water heater call resolved by noon same day; annual membership option available.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #9 of 15 plumbers we've reviewed in Bethlehem, PA · compare all →
Our opinion, based on the 91 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Holiday weekend emergency execution: sewer repair requiring basement jackhammer completed on 4th of July weekend
1 cited review
“Very responsive, quality work. They did a sewer repair for me that required jackhammering a basement floor on 4th of July weekend. Will definitely use again.”
Water heater crisis-to-install in 6 hours: 6AM call, new heater installed by noon — Dan and Luke moved fast enough old unit was gone before customer noticed
1 cited review
“I woke up to a busted water heater 6:00am. Called Mr Twister and by noon had a new water heater installed. Dan & Luke were very professional and communicated throughout. They moved so fast I didn't realize the old water heater was gone and the new one installed.”
Same-day availability confirmed in 4 of 91 reviewed service mentions with fast_response=8; emergency-plumbers cited in 5 reviews
1 cited review
“Mark saved the day when my shower diverter valve stuck two days before a big visit from family. He came out quickly when nobody else would, tried to fix it, then scheduled a 2-hour later return visit to replace it.”
Cited in 2 of the 91 reviews we analyzed — 1 cited review not excerpted here.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Paper invoice issuance problematic: Yelp reviewer requested paper invoice multiple times for months, never received it despite promises
“the guys do great work. try to get a paper invoice from them it's impossible. I requested one numerous time and never received one... they said in the last email one would be mailed to me. I'M STILL WAITING!!!”
Keep it in proportion: these concerns are cited in 1 of the 91 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“We had a clogged sink last night. We made an appt online, gave me the name of the tech and said they would be out between 6:30PM -10:30PM. My wife and I stayed home and stayed up and not only did no one evert show up but not even a phone call. I will never call this company again!!!”
“We called here because we are currently having a clogged drain issue with one of our rental properties and Mr. Twister had such good ratings. Well, when we called it went to voicemail and then said the voicemail was full and we couldn't leave a message. We found this very unprofessional. I mean, how many voicemails do you have to have for it to be full??...and we called during normal business hours the middle of the …”
“Pipe replacement in the yard. Left mounds of dirt in the yard. Never tamp down. Which is an industry standard according to other contracters. Promised things just to get the job. Bought water for workers in the heat. Bent over backwards to accommodate. Manager sent a list that they are not responsible. Basically said screw you. Damaged neighbors fence and pool.”
Positive
“These guys do great works! I would recommend them to anyone.”
“Once again Mr Twister came through! I woke up to a busted water heater 6:00am. Called Mr Twister and by noon had a new water heater installed. Dan & Luke were very professional and communicated throughout . They moved so fast I didn’t realize the old water heater was gone and the new one installed. Thanks Mr. Twister”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Dec 2025.
Across platforms
Should you hire Mr. Twister Plumbing & Septic?
Best for
- Emergency and same-day calls
- Emergency and burst pipe repair
Hire if
- You need fast same-day or after-hours response
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need detailed walkthroughs and written estimates before work starts
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own Mr. Twister Plumbing & Septic?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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Nearby: Bethlehem · Little York · Sellersville · Bath