FastPlumber near me

The 15 24/7 plumbers serving Libertyville

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 898 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown LibertyvilleHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 898 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Libertyville →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Legendary Service Inc.

Top pick24/7 per Google listing
5.0 (297 Google reviews)5.0 on Yelp (2) 6.0 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 Google stars (297 reviews); 96 of 96 analyzed are 5-star; Frank is the dominant technician cited across 8+ reviews. Quoted $1,500 vs a competitor's $12,000 for the same pipe descaling job; gas leak resolved over a holiday weekend when 6 other companies didn't answer.

Rating mix — of the 15 reviews we analyzed297 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Dramatically lower quotes vs. competitors: quoted $1,500 for pipe descaling that another large company quoted $12,000 for — saving one customer $10,500. (cited in 1 of 96 reviews)
  • Holiday and weekend emergency response — gas leak resolved over July 4th holiday weekend; was the only company of 6 that answered with a live person. (cited in 1 of 96 reviews)
  • Technicians put customer needs over billing: Frank diagnosed a water heater issue as wind coming down an oversized chimney and directed the customer to fix that rather than billing for a repair that wasn't needed. (cited in 2 of 96 reviews)

What reviewers complain about

  • Cost structure can escalate during visits — one reviewer noted technician explained upfront how the visit would become more expensive; expensive theme in 2 of 96 reviews. (1 of 96 reviews)
What reviewers praise
“Ben and Dylan installed our new water heater and softener, and fixed our badly installed water pipes. They were tidy and professional, and helped us understand the new equipment and how to take care of it. Overall a great experience and highly recommend them! …”
Halena Hutnyk · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 96 of 297 reviews · newest from Dec 2025

(224) 507-6868
Full report →Website ↗
2

AquaPro Plumbing

Top pick24/7 per Google listing
5.0 (158 Google reviews)4.9 on Yelp (34) 9.7 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0★ on 158 reviews, BBB A+ unaccredited — 98% positive in 100 analyzed; fast_response=29, fair_pricing=8, professional=57; 45-minute basement flooding response confirmed; 1 Yelp review reports 4-week estimate ghosting.

Rating mix — of the 15 reviews we analyzed158 total on Google
5★14
4★0
3★0
2★1
1★0

What reviewers keep saying

  • fast_response=29 in 100 reviews; arrived within 45 minutes for flooded basement; same-day estimate and work completion confirmed in multiple reviews (cited in 2 of 100 reviews)
  • fair_pricing=8 in 100 reviews; Vitali made an extra trip to verify water heater fit before purchase; found and fixed surprise broken copper pipe not in original scope without extra charge (cited in 2 of 100 reviews)
  • sump-pump-repair=10 and water-heater=12 in 100 reviews — two strongest service categories by mention count, both with predominantly positive sentiment (cited in 2 of 100 reviews)

What reviewers complain about

  • 1 Yelp review reports 4-week silence after promising an estimate within 'a few days' — delayed the reviewer's entire project (1 of 100 reviews)
What reviewers praise
“I had a water heater issue, ejector pump valve change and needed to install new shower/tub piping. Joe and Neil were prompt and finished the job very professionally. Joe is very reasonably priced and he finished the job quickly. I would recommend him to …”
Wahab Y. · ★★★★★ · Yelp · Dec 2016
The most critical take we found
“I was impressed with Joe when he came out to look at my project. Unfortunately, they left me hanging for 4 weeks with no communication even though they had promised to provide an estimate within a few days. I could have been talking to other plumbers but I …”
James H. · ★★ · Yelp · Sep 2017

We read 100 of 158 reviews · newest from Dec 2016

(224) 500-5773
Full report →Website ↗
3

A Right Price Plumbing & Sewer Company Inc.

Top pick24/7 per Google listing
5.0 (149 Google reviews) 8.0 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 stars across 97 reviews (95 five-star, 0 two-star or three-star); fast_response in 20 reviews and fair_pricing in 15, with same-day appointments cited 16 times and emergency middle-of-night response documented.

Rating mix — of the 15 reviews we analyzed149 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Same-day and emergency availability confirmed in 16 of 97 reviews; Jordan documented arriving 'in the middle of the night' for a water leak emergency (cited in 3 of 97 reviews)
  • fair_pricing in 15 of 97 reviews; competitor overcharging is an explicit contrast in 2 reviews — reviewers note Jordan charges 'very fair' prices and performs bonus work at no extra charge (cited in 3 of 97 reviews)
  • No-added-cost work ethic: Jordan spotted unrequested issues and fixed them gratis, cited in at least 1 detailed review (cited in 2 of 97 reviews)

What reviewers complain about

  • 1 of 97 reviews documents a missed callback — Jordan uncharacteristically did not return a call, resulting in a 4-star instead of 5-star review (1 of 97 reviews)
What reviewers praise
“100% recommend! Came out within 2 hours and fixed the issue even faster! Down to earth guys. Thank you!”
Patrick Nikki · ★★★★★ · Google · Dec 2025
The most critical take we found
“terrible customer service & communication”
Torus · ★ · Google · Mar 2026

We read 97 of 149 reviews · newest from Dec 2025

(224) 338-6448
Full report →
4

Black Diamond Plumbing & Mechanical Inc.

Top pick24/7 per Google listing
4.9 (6,632 Google reviews) 17.7 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9-star BBB A+ accredited multi-trade (6,632 reviews); workmanship theme in 22 of 81 analyzed reviews and midnight emergency dispatch confirmed, but 2 reviewers cite higher-than-expected pricing.

Rating mix — of the 15 reviews we analyzed6,632 total on Google
5★12
4★0
3★0
2★0
1★3

What reviewers keep saying

  • Midnight emergency call answered and technician on-site first thing in the morning at a cost reviewers describe as very reasonable. (cited in 1 of 81 reviews)
  • Loyal customers cite consistent technicians and no staff turnover over multiple years — same techs returning for repeat service across furnace, A/C, disposal, and water heater work. (cited in 1 of 81 reviews)
  • Methodical technician approach praised: Mario resolved kitchen drain issue to best of abilities; Zach identified well-water contamination root cause and fixed it proactively. (cited in 2 of 81 reviews)

What reviewers complain about

  • Pricing runs high for some jobs: water heater replacement described as 'a little more expensive than we wanted' (T67wSj1SQsT5kdte4Huz) — expensive theme flagged in 2 of 81 analyzed reviews. (1 of 81 reviews)
What reviewers praise
“I called Black diamond,about having my kitchen drain cleaned. Mario,was the plumbing technician who arrived on time. He looked over the situation,and got to work. He took great care in making sure my issue was resolved to the best of his abilities. I would …”
James Mashinter · ★★★★★ · Google · Mar 2026
The most critical take we found
“Two years in a row, Black Diamond tells me I have a leak in my AC. In 2025, they told me the leak was fixed and system recharged. Come to find out during my 2026 annual tuneup that there’s a leak that needs to be fixed and the system will need to be …”
Mike · ★ · Google · May 2026

We read 81 of 6,632 reviews · newest from Mar 2026 · BBB A+ accredited

(815) 322-9227
Full report →Website ↗
5

S and J Plumbing & Sewer

Top pick24/7 per Google listing
4.9 (4,190 Google reviews)4.0 on Yelp (3) 10.2 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 4,190 reviews with 98% positive sentiment; fast_response cited 14 times and workmanship 33 times in 100 analyzed reviews, but 2 reviews flag surprise fees and high-pressure sales tactics before any work begins.

Rating mix — of the 15 reviews we analyzed4,190 total on Google
5★13
4★0
3★0
2★1
1★1

Why we're cautious

  • 1-star review (N8BupDRZkqmyPyehUCEz) describes technicians lecturing on pricing justifications for 10 minutes without examining the problem, then refusing to leave when asked — a pattern that aligns with the surprise_fees theme count of 2. (1 of 100 reviews)
  • Surprise fee pattern flagged in 2 of 100 reviewed samples (themeCounts.surprise_fees=2): one customer reports they were never told about a service call charge; another describes a pre-inspection lecture on pipe complexity before any diagnostic work. (1 of 100 reviews)

To be fair

  • Workmanship depth cited in 33 of 100 analyzed reviews; technicians handle multi-hour complex repairs, coordinate second crews for adjacent issues, and leave work areas clean. (cited in 3 of 100 reviews)
  • Same-day dispatch confirmed in 6 of 100 analyzed reviews (themeCounts.fast_response=14); problems diagnosed and fixed in a single visit across multiple service types. (cited in 3 of 100 reviews)
  • Transparent pricing before work starts cited explicitly in review l5Y8WcS6nuv9NltAHD5X: plumber provided a fair estimate before touching anything and kept the workspace clean throughout. (cited in 1 of 100 reviews)
What reviewers praise
“I recently hired this plumbing service for a leaking pipe under my kitchen sink, and I couldn’t be happier with the experience. From the first phone call, Justine was professional, friendly, and quick to schedule an appointment. She made the whole process …”
John Yousif · ★★★★★ · Google · Feb 2026
The most critical take we found
“Watch out. These guys are scam artists and very dishonest. They never mentioned to me that they would have to charge anything to come out (very local btw). They came out to my house and sat me down to tell me allll the reasons why pipes are complicated and …”
K B · ★ · Google · Jun 2026

We read 100 of 4,190 reviews · newest from Feb 2026

(847) 233-1748
Full report →Website ↗
6

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
4.8 (2,139 Google reviews) 9.2 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ on 2,139 reviews; BBB A+ accredited; 5 analyzed all 5-star; Cy replaced sump pump, injector pump, and cleared sink lines in a single visit after 2 prior plumbers failed to show; team approach with 4-person crew confirmed.

Rating mix — of the 5 reviews we analyzed2,139 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,139 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Cy showed up when 2 other plumbers no-showed, did full inspection, walked through the entire plan, and handled sump pump + injector pump + drain lines in one visit. (cited in 1 of 5 reviews)
  • 4-person crew confirmed on a complex job: Brandon, George, Matt, and Mike each specialized in a task (digging, jetting, coordination, fittings) with respectful property care including booties in the house. (cited in 1 of 5 reviews)
  • Technician exhausted all resources until issue was resolved — not a cut-and-run at first obstacle. (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Technian came very quick and exhausted all he resources until her was able to successfully fix the issue very honest and etic job We are glad we choose you company and the issue was fixed in a very short and professional way”
87th St Rehab Clinic · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,139 reviews · newest from Feb 2026 · BBB A+ accredited

(847) 662-0818
Full report →Website ↗
7

Fly Plumbing & HVAC

Top pick24/7 per Google listing
4.9 (1,029 Google reviews) 10.7 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 1029 reviews; all 5 analyzed are 5-star with workmanship in 3 of 5 and professional in 4 of 5 — Sunday evening basement backup handled with same-day offer and next-day appointment; drain sealing and outdoor spigot replacement both praised for clean finish.

Rating mix — of the 5 reviews we analyzed1,029 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,029 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sunday evening emergency backup: offered same-day service, delivered next-day with requested technician accommodated — reviewer's specific tech request was honored without issue (cited in 1 of 5 reviews)
  • Workmanship theme in 3 of 5 reviews: basement drain overflows sealed and cleaned, outdoor anti-freeze spigot upgrade proactively recommended and completed with photographic follow-up (cited in 2 of 5 reviews)
  • Technicians educate customers on process and future maintenance: tips given after basement work; process explained throughout; photos of completed job sent (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Adrian was amazing! He was very thorough and a pleasure to work with. He explained everything clearly, and I would definitely use him again.”
yaakov sugarman · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,029 reviews · newest from Feb 2026

(847) 868-1444
Full report →Website ↗
8

Able Plumbing & Drain Service Inc.

Top pick24/7 per Google listingSmall track record
4.6 (18 Google reviews)4.8 on Yelp (13) 3.3 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.6★ across 18 reviews; Ron beat 4 competitors on price, fit project in quickly, and replaced a water heater on Sunday — 28 of 31 analyzed reviews are 5-star; 1 review cites road-rage incident from a company vehicle.

Rating mix — of the 15 reviews we analyzed18 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Ron beat 4 competitor prices, scheduled same week, and worked efficiently — area cleaner at departure than arrival; sink/disposal/faucet and copper pipe modernization in one appointment. (cited in 2 of 31 reviews)
  • Sunday water heater replacement — called Sunday evening at 7pm, scheduled next-day replacement on customer's schedule; hot water heater replaced with clean install. (cited in 2 of 31 reviews)
  • Ron refused payment after spending extended time diagnosing a mystery leak that self-resolved overnight — repeat customers cite him as their permanent plumber. (cited in 1 of 31 reviews)

What reviewers complain about

  • 1 verified 1-star review documents a company vehicle driver cutting off another motorist and giving the middle finger — unprofessional conduct on the road. (1 of 31 reviews)
What reviewers praise
“Able plumbing provides the best service you can get. Ron is dependable and really takes pride in making sure everything is done perfect. You can’t go wrong with having Able be your plumber of choice”
Bobby I · ★★★★★ · Google · Dec 2023
The most critical take we found
“One of the drivers cut me off on the road and gave me the middle finger while in their work vehicle. It was uncalled for and very disrespectful. Can’t believe people really have that kind of attitude over something so trivial. License plate number : IL …”
Victoria Sal · ★ · Google · May 2022

We read 31 of 18 reviews · newest from Dec 2023

(630) 497-9100
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
9

ABC Plumbing, Sewer, Heating, Cooling & Electric

Caveats apply24/7 per Google listing
4.7 (22,975 Google reviews) 10.3 mi from downtown Libertyville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.7★ from 22,975 reviews but only 5 analyzed; all 5 are 5-star with professional theme in 4 — large multi-trade company with membership model, thorough technicians, and free whole-home inspection offered; pricing flagged as high in 1 of 5 reviews.

Rating mix — of the 5 reviews we analyzed22,975 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 22,975 reviews so far. Treat this as a first read.

What reviewers keep saying

  • professional theme cited in 4 of 5 analyzed reviews; install techs Esteban and Tyler described as meticulous, layer-by-layer quality checks — customer called it 'building a castle' (cited in 2 of 5 reviews)
  • Membership model delivers perks: appointment rescheduled twice due to emergencies, still serviced; free whole-home plumbing and heating inspection offered at install (cited in 2 of 5 reviews)

What reviewers complain about

  • Pricing flagged as high in 1 of 5 reviews: customer gave 5 stars specifically for the tech Jose, but noted company overcharges (1 of 5 reviews)
What reviewers praise
“Edgar Rodriguez was a phenomenal representative of the company. He was professional, respectful, friendly, and knowledgeable. We also received a free total house inspection for all our plumbing and heating. Greg Skalski and Pedro Olascoaga installed my new …”
Misha Pendersen · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 22,975 reviews · newest from Mar 2026

(888) 991-3942
Full report →Website ↗
10

TopTec Heating, Cooling, Plumbing & Electrical

Caveats apply24/7 per Google listing
4.8 (2,054 Google reviews) 0.5 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

TopTec earns 4.8★ across 2,054 reviews with 100% positive sentiment in 5 sampled reviews; water heater installation is the dominant service (3 of 5 reviews), with multi-tech crews praised for detail and cleanup.

Rating mix — of the 5 reviews we analyzed2,054 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 2,054 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Water heater installation delivered same-day or next-day in 2 of 3 water heater reviews; assessment-to-install coordination across multiple technicians (Oscar assessment, Tony/crew install) cited as smooth (cited in 2 of 5 reviews)
  • Crews bring floor mats and sweep up around new units after installation — zero-mess standard documented in HVAC+plumbing combo job review (cited in 1 of 5 reviews)
  • Multi-technician installs handled without homeowner involvement: HVAC system + water heater replacement managed start-to-finish by Tony, Bayar, Jim, and Koss (cited in 2 of 5 reviews)

What reviewers complain about

  • Pricing runs above market: multiple review references to high cost, with 1 reviewer pre-empting complaints by saying 'you get what you pay for' and noting $1,000+ spend (2 of 5 reviews)
What reviewers praise
“You get what you pay for and this is absolutely the truth in certain instances! I read reviews, speaking about how pricey this company can be! But again, you get what you pay for! And I got what I paid for! I got quality service, professionals, professional …”
Terry' Davis · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,054 reviews · newest from Feb 2026

(847) 362-0262
Full report →Website ↗
11

Tidy Tank Plumbing, Sewer, and Septic

Caveats apply24/7 per Google listing
4.9 (1,131 Google reviews)3.9 on Yelp (43) 18.2 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 1131 reviews and a BBB A+, but a recurring pricing complaint runs through the negatives: $521 for a 1-hour faucet reconnect and $600+ to swap a customer-supplied spigot.

Rating mix — of the 15 reviews we analyzed1,131 total on Google
5★8
4★0
3★0
2★1
1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Surprise/high plumbing fees recur in negatives: one reviewer charged a $129 service fee with 'nothing' done, another $521 for a 1-hour faucet job (2 of 100 reviews)
  • A long-time pumping customer reports a scheduled, reminder-confirmed job was abandoned the day of the work (1 of 100 reviews)
  • Multiple 1-star reviews dispute plumbing pricing: $521 for a one-hour faucet reconnect and over $600 to install a customer-supplied spigot (2 of 100 reviews)

To be fair

  • 45-minute arrival on a broken sump pump line with no upsell pressure (fast_response cited 12 times) (cited in 2 of 100 reviews)
  • Reviewers note clear explanations and photo-documented invoices on septic work (cited in 2 of 100 reviews)
  • Accommodated a weekend septic emergency by sending the last technician on the road (cited in 1 of 100 reviews)
What reviewers praise
“I called Tidy Tank plumbing because my sump pump line broke. Dan was here within 45 minutes. He looked at the obvious issue but then investigated further to make sure that there were no other related issues such as frozen drain lines, etc. He went through all …”
Terry A · ★★★★★ · Google · Jan 2026
The most critical take we found
“Ron's Tidy Tank managed to ruin a good customer relationship. We had been super happy with Ron's pumping service since we moved here almost 4 years ago. Recently we needed to have some emergency repairs done and they came out for a prompt estimate and …”
Gina W. · ★ · Yelp · Dec 2020

We read 100 of 1,131 reviews · newest from Jan 2026

(847) 443-5724
Full report →Website ↗
12

Intelligent Service: Plumbing, Heating, Cooling & Drain Cleaning

Caveats apply24/7 per Google listing
4.9 (75 Google reviews) 10.1 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9 stars across 68 reviews with 63 five-star ratings; fast_response cited 12 times and workmanship 12 times, but 2 of 68 reviews flag overpricing and 1 documents an hour-long upsell pitch.

Rating mix — of the 15 reviews we analyzed75 total on Google
5★13
4★0
3★0
2★0
1★2

Why we're cautious

  • Upsell pressure during quote visit documented: 1 reviewer explicitly compared to 'overpriced and sales pushers' category alongside ABC and 4 Seasons plumbing (1 of 68 reviews)
  • 1-star reviewer reported an unsolicited 1-hour+ sales pitch for home filtration during a quote visit, and received a competing quote $400 cheaper — overpricing flagged in 2 of 68 reviews (1 of 68 reviews)

To be fair

  • fast_response theme in 12 of 68 reviews; technicians arrive on time and complete work same appointment per multiple reviewers (cited in 2 of 68 reviews)
  • Transparent, no-hidden-fees pricing cited explicitly — fair pricing with no surprises noted in 2 of 68 reviews (cited in 2 of 68 reviews)
  • Long-term client retention: two reviewers reference 10–16 years of repeat use, citing consistent workmanship and problem resolution (cited in 2 of 68 reviews)
What reviewers praise
“Very professional and friendly.”
Elka Patterson · ★★★★★ · Google · Dec 2025
The most critical take we found
“Tech came out to review my request and give me a quote. That took 15 minutes. I then listened to over an hour sales pitch for home filtration systems. He even tested my water!!!!...TOTALLY miffed. Called another plumber 2 days later and recd a quote in 20 …”
Rick Smith · ★ · Google · Apr 2026

We read 68 of 75 reviews · newest from Dec 2025 · BBB A accredited

(847) 393-8101
Full report →Website ↗
13

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,156 Google reviews) 17.9 mi from downtown Libertyville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

5 of 5 analyzed reviews are 5-star; sewer/drain work in 2 reviews with teams spending 5+ hours on root intrusion — solid for main-line jobs, but thin evidence base (5 of 1,156 total reviews analyzed).

Rating mix — of the 5 reviews we analyzed1,156 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 1,156 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Sewer line root intrusion handled thoroughly in 2 reviews — teams ran pipes multiple times to guarantee full clearance, not just symptom relief. (cited in 2 of 5 reviews)
  • Professional theme in 4 of 5 reviews; technicians consistently cited for explaining causes and preventive steps, not just fixing the immediate issue. (cited in 4 of 5 reviews)

What reviewers complain about

  • Pricing flagged as 'a bit steep' (around $700+) in one review for root-clearing work that required multiple passes — cost could surprise budget-conscious customers. (1 of 5 reviews)
What reviewers praise
“Bruno & Steve were very helpful not only at talking me through what caused our main line slowness/backup, but also daily preventative measures. We were also able to talk through bigger picture needs down the line. Our home is an investment, and they were easy …”
Mary Hawkins · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,156 reviews · newest from Feb 2026

(815) 272-2879
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

Kwik Serv Plumbing, Heating & Cooling

We'd call someone else first24/7 per Google listing
4.6 (713 Google reviews)2.8 on Yelp (62) 2.5 mi from downtown Libertyville

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.6★ across 713 reviews but 28% negative sentiment and 0.195 consistency score — surprise_fees in 4 of 100 analyzed reviews; one customer was given a written estimate for $5,300 sewer repair that a second opinion confirmed was unnecessary.

Rating mix — of the 15 reviews we analyzed713 total on Google
5★4
4★0
3★0
2★1
1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Written estimate for 'broken, exposed, and collapsed' sewer pipe at $5,300 — second opinion found no such damage, pipe just needed cleaning. Scare tactic accusation substantiated by customer's own inspection (1 of 100 reviews)
  • Improper HVAC wiring during installation caused pipes to freeze 8 months later; Kwik Serve then quoted $3,300 to fix damage they caused while denying responsibility (1 of 100 reviews)
  • Appointments scheduled by home warranty then cancelled day-before by voicemail with instructions to 're-call and reschedule' — no-shows confirmed across multiple reviews spanning 2017–2023 (2 of 100 reviews)

To be fair

  • fast_response in 11 of 100 reviews; Andy H resolved humidifier issue in one visit with preventive tips; Josh presented plan, approval, and fixed issue in ~1 hour with photo notifications (cited in 3 of 100 reviews)
  • professional theme in 50 of 100 reviews; tech Josh sends photo ID before arrival, presents options before starting, and keeps customer updated via text/email throughout (cited in 1 of 100 reviews)
What reviewers praise
“My technician was on time very informative. I wasn’t home at the time of the visit, but he stayed in contact with me over the phone explained everything to me sent me pictures of the problem very helpful person.”
nita ashford · ★★★★★ · Google · Dec 2025
The most critical take we found
“Leaking still happens after so long time.....I stop using the upstairs bathroom and keep changing paper towels to absorb the water....It took weeks for get the broken parts replaced (it's not installed well; it's loose and I suspect it may still cause …”
Caroline J. · ★ · Yelp · Dec 2017

We read 100 of 713 reviews · newest from Dec 2017 · BBB A+ accredited

(847) 232-4209
Full report →Website ↗
15

Roto-Rooter Plumbing & Water Cleanup

We'd call someone else first24/7 per Google listing
4.8 (3,094 Google reviews)2.2 on Yelp (100) 15.6 mi from downtown Libertyville

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ Google from 3,094 reviews, but analyzed sample is 53% negative — pricing complaints dominate (49 of 100 reviews mention cost) with themeCounts.surprise_fees=6 and themeCounts.expensive=10.

Rating mix — of the 15 reviews we analyzed3,094 total on Google
5★3
4★1
3★1
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Alleged upsell on non-existent pipe collapse: supervisor quoted $5,700 for a 'collapsed pipe' that a second company cleared with a snake the same day. (1 of 100 reviews)
  • Insurance-targeting behavior reported: project manager asked to see homeowner's insurance policy immediately on arrival and commented 'great policy' before quoting work. (1 of 100 reviews)
  • Phone staff conduct: reviewer reached a non-manager who was audibly surrounded by shouting and foul language during a complaint call. (1 of 100 reviews)

To be fair

  • Weekend and emergency availability confirmed: themeCounts.weekend_or_emergency=9 and 8 reviews mention emergency-plumbers service, including a holiday weekend sewer-line dig. (cited in 3 of 100 reviews)
  • Fast dispatch on arrival: themeCounts.fast_response=12; technician Mike cited twice for arriving quickly and resolving the job in a single visit. (cited in 2 of 100 reviews)
  • Water-damage mitigation team returns daily to monitor drying until 100% complete — insurance guidance included on first visit. (cited in 1 of 100 reviews)
What reviewers praise
“So grateful for Mike! He did an excellent job explaining what the possible reasons for my sink backup could be and an even greater job providing me with reasonable and affordable solutions. Extremely satisfied with the service provided. Got my water flowing …”
Ieasha Mccullough · ★★★★★ · Google · Feb 2026
The most critical take we found
“We had sewage coming up from our basement laundry drain and called Roto Rooter to help us. They did anything but. Eddie arrived on site and called in his supervisor, Max Corner. Max said that he was unable to open up the main basement clean out so they had to …”
Michael Touhy · ★ · Google · Feb 2026

We read 100 of 3,094 reviews · newest from Feb 2026 · BBB A+ accredited

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Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Libertyville we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 898 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

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