TopTec Heating, Cooling, Plumbing & Electrical
Plumber · Libertyville, IL · Open 24 hours per Google listing
Our verdict
TopTec earns 4.8★ across 2,054 reviews with 100% positive sentiment in 5 sampled reviews; water heater installation is the dominant service (3 of 5 reviews), with multi-tech crews praised for detail and cleanup.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #12 of 15 plumbers we've reviewed in Libertyville, IL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Water heater installation delivered same-day or next-day in 2 of 3 water heater reviews; assessment-to-install coordination across multiple technicians (Oscar assessment, Tony/crew install) cited as smooth
1 cited review
“Tony did a great job installing a water heater for us last minute. Fit us in right away, very detailed from Oscars assessment to Tony and crew on the install. Happy New Year guys and thank you!”
Cited in 2 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Crews bring floor mats and sweep up around new units after installation — zero-mess standard documented in HVAC+plumbing combo job review
1 cited review
“Wonderful thorough job! Tony, Bayar, Jim, and Koss came to replace my full HVAC setup and from start to finish they handled everything without me having to lift a finger. They brought floor mats and even swept up around the new units when they were finished!”
Multi-technician installs handled without homeowner involvement: HVAC system + water heater replacement managed start-to-finish by Tony, Bayar, Jim, and Koss
2 cited reviews
“Wonderful thorough job! Tony, Bayar, Jim, and Koss came to replace my full HVAC setup and from start to finish they handled everything without me having to lift a finger. They brought floor mats and even swept up around the new units when they were finished!”
“Gerry and Cesar installed a new water heater in my house today and did amazing work. They were kind and made me feel very comfortable and safe. They did quality work efficiently! Top Tec continues to impress me with the quality of work and the quality of people they hire!”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Pricing runs above market: multiple review references to high cost, with 1 reviewer pre-empting complaints by saying 'you get what you pay for' and noting $1,000+ spend
“You get what you pay for and this is absolutely the truth in certain instances! I read reviews, speaking about how pricey this company can be! But again, you get what you pay for! And I got what I paid for! I got quality service, professionals, professional installation, and good people.”
Cited in 2 of the 5 reviews we analyzed.
Keep it in proportion: these concerns are cited in 2 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“We had Top Tec install a hot water heater, furnace and central air conditioning system in our home. Our hot water heater was out and found Top Tec in the Lake County yellow pages. They came out and assessed our hot water heater, and the next day they installed a new hot water heater. Approximately 3 weeks later we had a furnace issue and Moe came to our home on a Friday evening and did a thorough check on the …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,054 reviews so far. Treat this as a first read.
Newest review in our sample: Feb 2026.
Should you hire TopTec Heating, Cooling, Plumbing & Electrical?
Hire if
- You need high-quality work that holds up over time
- You need a plumber who actually shows up when scheduled
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You're highly price-sensitive
Advice derived from the review analysis above — how we decide.
Own TopTec Heating, Cooling, Plumbing & Electrical?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
More plumbers in Libertyville, IL
ABC Plumbing, Sewer, Heating, Cooling & ElectricCONDITIONALRanked #11 of 15 in Libertyville · 4.7★ from 22,975 reviews but only 5 analyzed; all 5 are 5-star with professional theme in …Tidy Tank Plumbing, Sewer, and SepticCONDITIONALRanked #13 of 15 in Libertyville · 4.9★ across 1131 reviews and a BBB A+, but a recurring pricing complaint runs through the …See all 15 plumbers we've reviewed in Libertyville, IL →
Nearby: Libertyville · Bristol · Algonquin