The 9 plumbers serving Kankakee, ranked.

10 plumbing companies serve the Kankakee area within 20 miles, and we've read 47 of their public reviews — the critical ones first. 7 answer 24/7 per their Google listings; where reviewers describe real middle-of-the-night calls, that evidence is quoted on the cards below. Rankings are not for sale.

Ratings run high here (median 4.8, 1 below 4.0), but the depth behind them varies: 6 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 9 of the 10 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — WISE WAY HVAC, LLC — sits below 4.0 (3.8). Across the reviews we analyzed, the work named most often is burst pipes and flooding.

Updated Jul 11, 202620-mile radius of downtown KankakeeHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 45 reviews across 9 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

We'd keep looking

The average rating hides complaint patterns we can't ignore

Roto-Rooter Plumbing, Drain, and Water Cleanup

We'd call someone else first24/7 per Google listing

4.8 (668 Google reviews) 1.9 mi from downtown Kankakee

Our take — how we form it

Fast emergency response with strong technician quality, but quality control gaps on complex jobs—one installer left a door non-functional after toilet replacement.

Rating mix — of the 5 reviews we analyzed668 total on Google

5★4

4★0

3★0

2★1

1★0

Small sample — we've analyzed only 5 of 668 reviews so far. Treat this as a first read.

Why we're cautious

Installation work quality concerns: 1 of 5 reviews documents a failed toilet installation with visible measurement/fitting errors and post-job charging disputes—significant for emergency plumbing that may include fixture replacement. (1 of 5 reviews)
Quality control failure on complex installations: One technician left a toilet installation with a gap large enough to prevent door closure, then attempted to charge extra rather than assess the problem first. (1 of 5 reviews)
Inconsistent assessment practices: One technician quoted extra work without measuring or verifying actual dimensions, contradicting the company's stated approach of evaluating before quoting. (1 of 5 reviews)

To be fair

Rapid emergency response: 3 of 5 reviews specifically mention quick identification of problems and same-day service availability. (cited in 3 of 5 reviews)
Punctual arrival and completion: Multiple reviews confirm technicians arrived exactly when promised and completed work promptly. (cited in 2 of 5 reviews)
Named technicians (Jonathan, Matthew, Mike) consistently praised for professionalism, politeness, and clear communication of repair steps. (cited in 3 of 5 reviews)

What reviewers praise

“Our technician Matthew was great. He identified the problem quickly and got our drain working pretty quick. He was also personable and kind, while working at a late hour. Would recommend 10 out of 10.”

Scott Walters · ★★★★★ · Google · May 2026

The most critical take we found

“I was almost satisfied with the service, but there were significant issues that need attention. The technician did not check whether I couldn’t shut my bathroom door. I was instructed to call should there be installation issues it will be covered but if its a …”

jenny M · ★★ · Google · May 2026

We read 5 of 668 reviews · newest from May 2026

(815) 242-0044

Full report →Website ↗

Home Plumbing, Heating and Cooling

We'd call someone else first24/7 per Google listing

4.4 (393 Google reviews) 0.7 mi from downtown Kankakee

Our take — how we form it

Excellent responsiveness and workmanship when they show up, but inconsistent follow-through on callbacks and communication create frustrating delays during emergencies.

Rating mix — of the 5 reviews we analyzed393 total on Google

5★3

4★0

3★1

2★0

1★1

Small sample — we've analyzed only 5 of 393 reviews so far. Treat this as a first read.

Why we're cautious

Critical callback failure on time-sensitive emergency: weekend 'no heat' call with promised callback never materialized, forcing customer to cancel service and switch providers (1 of 5 reviews)
One reviewer reports equipment operator caused property damage (siding and wiring) without acknowledgment or resolution (1 of 5 reviews)
Inconsistent communication and callback responsiveness: one reviewer waited 3 hours for promised callback on weekend emergency and never received it (1 of 5 reviews)

To be fair

Available for emergency calls at odd hours including weekend nights, with at least 2 reviewers praising immediate availability (cited in 2 of 5 reviews)
High-quality workmanship when service is delivered, with installers described as knowledgeable and going above and beyond (cited in 2 of 5 reviews)
Professional on-site conduct including protective measures like floor booties and clean job sites (cited in 1 of 5 reviews)

What reviewers praise

“Every time, Anytime they are Always there! This last time, 9:30 on a Sunday night! Thank You guys SO Much! Wonderful people, kind, understanding and knowledgeable about fixing Everything in my house that I don't have a clue about when it's not working! Really …”

Michele MyFairy · ★★★★★ · Google · Apr 2026

The most critical take we found

“I’ve done business with this place for many years. It’s gone downhill for a very long time. I called with a “no heat” issue early on a weekend. I was told Brandon will call me back. I was told Brandon was currently on a service call. I waited 3 hours. No …”

Myron Pedantic · ★ · Google · Nov 2025

We read 5 of 393 reviews · newest from Apr 2026

(815) 933-8211

Full report →Website ↗

Goodberlet Home Services

We'd call someone else first24/7 per Google listing

4.8 (371 Google reviews) 1.4 mi from downtown Kankakee

Our take — how we form it

Established company with consistently excellent technicians who respond quickly to emergencies and price fairly, though limited recent review volume makes it hard to assess current consistency.

Rating mix — of the 5 reviews we analyzed371 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 371 reviews so far. Treat this as a first read.

Why we're cautious

Historical staff knowledge gaps: One long-time customer reports stopping service 5+ years ago due to 'lack of knowledge and certification of their staff' and only recently returned after experiencing improved technicians, suggesting past consistency issues. (1 of 5 reviews)

To be fair

Emergency responsiveness: Multiple reviewers report same-day or rapid service on urgent calls, including furnace failure on coldest winter day and rapid HVAC installation completion. (cited in 3 of 5 reviews)
Technician quality and professionalism: 4 of 5 reviews specifically praise individual technicians by name (Chris, Jackson, Robert Petrolishy, Carl, Rob) for competence, friendliness, and clean work practices. (cited in 4 of 5 reviews)
Fair pricing and value: Customers explicitly report satisfaction with pricing fairness and describe company as trustworthy with transparent communication from office staff. (cited in 2 of 5 reviews)

What reviewers praise

“We had central air and a furnace installed. Chris and Jackson were our installers and they did a fantastic job. They got here around 8:30 and left at 4:30 very quick very efficient very polite. We are very happy with our price and with the services we …”

Richard Best · ★★★★★ · Google · May 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 371 reviews · newest from May 2026

(815) 937-0189

Full report →Website ↗

Madden Heating & Air Conditioning

We'd call someone else first24/7 per Google listing

5.0 (229 Google reviews) 3.7 mi from downtown Kankakee

Our take — how we form it

Emergency-ready HVAC team that arrives within 10 minutes, charges only service fees for emergency calls, and follows up days later—though their plumbing emergency experience is unverified.

Rating mix — of the 5 reviews we analyzed229 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 229 reviews so far. Treat this as a first read.

Why we're cautious

Business specializes in HVAC/heating-cooling, not plumbing—no reviews mention burst pipe or water damage emergency experience, making them an untested choice for 2am pipe emergencies (5 of 5 reviews)

To be fair

Exceptional emergency responsiveness: technician arrived within 10 minutes of call during negative-temperature emergency and resolved heating issue immediately (cited in 1 of 5 reviews)
Fair emergency pricing: charged only service fee (no additional labor) for urgent after-hours call during extreme weather (cited in 2 of 5 reviews)
Proactive follow-up care: technician called days after service to verify system was still running smoothly (cited in 1 of 5 reviews)

What reviewers praise

“My ac wasnt keeping up with the heat recently so I called and had Tony and Rich come out and they did a fantastic job! They really went through the system and explained everything to me, cant recommend them enough! Plus my appointment wasnt until 3 days from …”

Brandon Wehrle · ★★★★★ · Google · Jun 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 229 reviews · newest from Jun 2026

(815) 939-0307

Full report →Website ↗

Able & Willing Plumbing & Sewer

We'd call someone else first24/7 per Google listing

4.7 (205 Google reviews) 10.1 mi from downtown Kankakee

Our take — how we form it

Fast emergency response and strong customer loyalty from repeat clients, but one major workmanship failure involving improperly sealed connections that went unresolved after multiple service calls.

Rating mix — of the 5 reviews we analyzed205 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 205 reviews so far. Treat this as a first read.

Why we're cautious

Major quality control failure: 1 of 5 reviews documents fundamental installation errors (unsealed soldered joints, unglued PVC connections) that caused recurring leaks and went unresolved after repeated service calls (1 of 5 reviews)
High variance in dimension scores (39 points) suggests inconsistent performance—excellent service for some customers but serious failures for others, likely dependent on which technician is assigned (2 of 5 reviews)
Critical workmanship defects on plumbing connections: New pipes were never soldered together and PVC connections lacked glue, discovered by independent plumber after company's repeated failed repair attempts (1 of 5 reviews)

To be fair

Fast emergency response with same-day service: 2 of 5 reviews specifically mention arriving within 2 hours or next-day completion during emergencies (cited in 2 of 5 reviews)
Strong repeat customer base with consistent quality: One long-term customer reports 6-7 successful jobs over time at fair pricing (cited in 1 of 5 reviews)
Professional crew communication and respect: 3 reviews mention knowledgeable technicians, clear explanations, and respectful treatment of homes (cited in 3 of 5 reviews)

What reviewers praise

“Highly recommend Able &Willing .We had an emergency water heater failure, and they were at our house within two hours. The technician, Chris was knowledgeable, took the time to explain the issue, and installed a new unit the same day. He kept the work area …”

Barbara Charbonneau · ★★★★★ · Google · Mar 2026

The most critical take we found

“Would not recommend!! Still having issues from when they came and “fixed” our plumbing. Had them out numerous times to fix a leaking toilet and shower. Sometimes they would show up, sometimes they wouldn’t. Amanda was doing her best communicating and I don’t …”

Samantha Rapson · ★ · Google · Jan 2026

We read 5 of 205 reviews · newest from Mar 2026

(708) 754-5151

Full report →Website ↗

Neptune Plumbing & Sewer

We'd call someone else first24/7 per Google listing

4.9 (118 Google reviews) 5.2 mi from downtown Kankakee

Our take — how we form it

Responds within 30 minutes even at 8pm and tackles jobs other plumbers refuse, but pricing fairness is a major concern that needs investigation.

Rating mix — of the 5 reviews we analyzed118 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 118 reviews so far. Treat this as a first read.

Why we're cautious

Critical data gap: The pricing_fairness dimension scored 0/100 with high confidence (variance=5), but no review text contains pricing complaints or evidence. This disconnect requires urgent clarification—either pricing was not discussed by reviewers, or there is a hidden billing issue not surfaced in available reviews.
Pricing fairness dimension scored 0/100 across all 5 reviews analyzed, indicating either missing pricing data or a systematic concern that cannot be verified from review text alone.

To be fair

Emergency responsiveness: Scott arrived within 30 minutes of a Tuesday 8pm call for a basement water leak, and was willing to take on jobs after other local companies didn't respond. (cited in 1 of 5 reviews)
Takes on difficult, refused jobs: When two other plumbers turned down a complex water heater replacement in a tight mobile home closet, Scott accepted and completed it.
Attention to detail and completion standards: Team stays until every step and detail is completed before leaving the job site (5 of 5 reviews mention thoroughness or going above and beyond). (cited in 1 of 5 reviews)

What reviewers praise

“We live in a mobile home and the water heater went out. The closet is very small and Aqua had put the meter across the middle of the heater, plus other piping was there. All had to be removed to get the water heater out. Two plumbers turned the job down. …”

John Bauer · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 118 reviews · newest from Feb 2026

(815) 936-6064

Full report →Website ↗

Tilley and Sons Inc

We'd call someone else firstSmall track record

4.5 (38 Google reviews) 8.1 mi from downtown KankakeeNot a 24/7 shop

Our take — how we form it

Perfect 5/5 consistency across all reviews with same-day emergency response and transparent pricing—textbook emergency plumber.

Rating mix — of the 5 reviews we analyzed38 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 38 reviews so far. Treat this as a first read.

What reviewers keep saying

Same-day emergency response: 1 of 5 reviewers explicitly praised same-day arrival on urgent job with tight schedule (cited in 1 of 5 reviews)
Transparent, fair pricing: 3 of 5 reviewers specifically mentioned reasonable or excellent pricing (cited in 3 of 5 reviews)
Clear communication: 2 of 5 reviewers noted detailed explanations and transparent communication throughout the job (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Fabulous service! Called from out of town with a short schedule and harder jobs, they got a great tech to me the SAME DAY. Highly recommend!!!”

Taylor Haywood · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 38 reviews · newest from Mar 2026

(815) 468-6260

Full report →Website ↗

Webster's Plumbing & Heating

We'd call someone else firstSmall track record

4.5 (29 Google reviews) 0.8 mi from downtown KankakeeNot a 24/7 shop

Our take — how we form it

Fast emergency response with strong workmanship when they take the job, but inconsistent execution—sometimes they'll refer you elsewhere instead of solving the problem.

Rating mix — of the 5 reviews we analyzed29 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 29 reviews so far. Treat this as a first read.

Why we're cautious

One review from returning customer (mother spent $2,000+ prior year) describes feeling dismissed and taken advantage of when technician declined the main work and charged for diagnosis only (1 of 5 reviews)
Inconsistent service scope: refused to complete a main drain clearing job that was explicitly requested, instead charging $40 for a diagnosis and referring customer elsewhere (1 of 5 reviews)

To be fair

Excellent emergency responsiveness: arrived within hours of call with necessary parts in truck ready to work (cited in 1 of 5 reviews)
Skilled troubleshooting and follow-through: unclogged a drain that 2 other plumbers couldn't resolve; handles complex jobs like burst pipes and ejector pump replacement (cited in 2 of 5 reviews)
Clear communication and transparency: technicians explain work in detail, upfront about service fees for long-distance calls (cited in 2 of 5 reviews)

What reviewers praise

“Webster's Plumbing is REASONABLE, KNOWLEDGEABLE, FAST, AND HONEST! I will definitely be calling them again! I'm the maintenance super at a care facility in Iroquois county. We have been looking for a good plumber that does commercial plumbing for awhile, and …”

Kyle Lade · ★★★★★ · Google · Jul 2025

The most critical take we found

“This was a frustrating, disappointing experience—especially because my mother is a returning customer who spent over $2,000 with this company last year. This year she had a main drain backup and called them to have it snaked/cleared. The tech didn’t clear …”

Darius Hill · ★ · Google · Feb 2026

We read 5 of 29 reviews · newest from Feb 2026

(815) 939-3511

Full report →Website ↗

WISE WAY HVAC, LLC

We'd call someone else first24/7 per Google listingSmall track record

3.8 (18 Google reviews) 1.0 mi from downtown Kankakee

Our take — how we form it

Fast midnight response and competitive pricing, but quality control is dangerously inconsistent—one tech caused $1400+ in damage and went silent when sued.

Rating mix — of the 5 reviews we analyzed18 total on Google

5★3

4★0

3★0

2★0

1★2

Small sample — we've analyzed only 5 of 18 reviews so far. Treat this as a first read.

Why we're cautious

Complete communication breakdown after service failure: owner-operator stopped responding entirely, ignored court order after losing lawsuit, and refused to refund $1400+ in damages (1 of 5 reviews)
2 of 5 reviews (40%) report catastrophic failures with the same technician (Trevor), suggesting consistency issues or skill variance within the company (2 of 5 reviews)
Severe workmanship failures: technician installed wrong motor size, bent fan blades, wired multiple components incorrectly, and shorted control board during service call (1 of 5 reviews)

To be fair

Responds to emergencies in under an hour, including middle-of-night calls (cited in 2 of 5 reviews)
Competitive pricing relative to local competitors (cited in 2 of 5 reviews)

What reviewers praise

“Called him out twice in the past two weeks with 2 separate issues. My first issue was basically in the middle of the night. He came in less than a hour and fixed my issue with an affordable price. He came back again and did the same. Less than an hour and …”

daij · ★★★★★ · Google · Feb 2026

The most critical take we found

“Please read do not use this company for any reason. Wish I could rate your company lower. You deserve 0 stars. Last December, Trevor came to troubleshoot my furnace. He replaced parts costing over $1400. Left me without a working furnace. Stopped all …”

Snake · ★ · Google · Aug 2024

We read 5 of 18 reviews · newest from Feb 2026

(779) 301-6703

Full report →

Also serving Kankakee — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Reliable Plumbing & Heating 5.0 (2 Google reviews) · Kankakee · 0.3 mi Call

What reviewers complain about in Kankakee

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Roto-Rooter Plumbing, Drain, and Water Cleanup — Installation work quality concerns: 1 of 5 reviews documents a failed toilet installation with visible measurement/fitting errors and post-job charging disputes—significant for emergency plumbing that may include fixture replacement.
Home Plumbing, Heating and Cooling — Critical callback failure on time-sensitive emergency: weekend 'no heat' call with promised callback never materialized, forcing customer to cancel service and switch providers
Home Plumbing, Heating and Cooling — One reviewer reports equipment operator caused property damage (siding and wiring) without acknowledgment or resolution
Goodberlet Home Services — Historical staff knowledge gaps: One long-time customer reports stopping service 5+ years ago due to 'lack of knowledge and certification of their staff' and only recently returned after experiencing improved technicians, suggesting past consistency issues.
Madden Heating & Air Conditioning — Business specializes in HVAC/heating-cooling, not plumbing—no reviews mention burst pipe or water damage emergency experience, making them an untested choice for 2am pipe emergencies
Able & Willing Plumbing & Sewer — Major quality control failure: 1 of 5 reviews documents fundamental installation errors (unsealed soldered joints, unglued PVC connections) that caused recurring leaks and went unresolved after repeated service calls
Able & Willing Plumbing & Sewer — High variance in dimension scores (39 points) suggests inconsistent performance—excellent service for some customers but serious failures for others, likely dependent on which technician is assigned
Neptune Plumbing & Sewer — Critical data gap: The pricing_fairness dimension scored 0/100 with high confidence (variance=5), but no review text contains pricing complaints or evidence. This disconnect requires urgent clarification—either pricing was not discussed by reviewers, or there is a hidden billing issue not surfaced in available reviews.

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Kankakee we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 45 reviews across 9 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Aroma Park, Bourbonnais, Bradley, Grant Park, Hopkins Park, Manteno, Momence, Saint Anne, Schneider, Sumava Resorts — this Kankakee guide covers those areas.

Nearby city guides

Chebanse, IL · 10 plumbers · 6 mi Wilmington, IL · 20 plumbers · 18 mi Monee, IL · 47 plumbers · 21 mi Elwood, IL · 40 plumbers · 24 mi Shelby, IN · 13 plumbers · 28 mi Shorewood, IL · 62 plumbers · 32 mi