FastPlumber near me

The 15 24/7 plumbers serving Cumming

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,354 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown CummingHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,354 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Cumming →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Aaron Services: Plumbing, Heating, Cooling

Top pick24/7 per Google listing
4.9 (2,459 Google reviews)3.7 on Yelp (89) 14.0 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

BBB A+-accredited, 4.9 stars across 2,459 reviews; same-day service on 19 of 100 analyzed requests, with technician Gabe Jimenez cited repeatedly for honest diagnosis — but 5 of 100 reviews flag overpricing and 1 describes a $370 valve seal quote later revealed as a scam.

Rating mix — of the 15 reviews we analyzed2,459 total on Google
5★5
4★1
3★1
2★3
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 1 Yelp review describes a $370 quote for a toilet valve seal and a 'step outside to call manager' price-drop tactic — consistent with high-pressure upsell pattern. (1 of 100 reviews)
  • Pricing complaints in 5 of 100 reviews (themeCounts.expensive=5); 1 Yelp reviewer reports $370 quote for a valve seal and describes tech stepping out to 'call a manager' before dropping the price. (2 of 100 reviews)

To be fair

  • Same-day dispatch documented in 19 of 100 analyzed service mentions; burst water main received same-day quote and rapid completion per 2 of 12 quotes. (cited in 2 of 100 reviews)
  • Honest diagnosis over upsell: technician Gabe Jimenez identified a 6-year-old water heater (not 18 years as customer believed) and a shower valve needing minor repair — saved customer two unnecessary jobs. (cited in 1 of 100 reviews)
  • Workmanship strength across 17 of 100 analyzed reviews; underground foundation leak located and repaired same visit per 1 reviewer. (cited in 2 of 100 reviews)
What reviewers praise
“We had an underground leak at the foundation, and were able to schedule an inspection the next day. Gabe came out and really flexed his experience by quickly locating our issue. He informed us of our options and was able to repair the leak very timely and …”
Jerry Lu · ★★★★★ · Google · Feb 2026
The most critical take we found
“I can't figure out how they get an "Angie's List" endorsement - I called & set up an appointment for a septic tank pumping - done deal - until they called me back later & said they had to cancel because "it would cost too much in gas to come to my house"... …”
Rick M. · ★ · Yelp · Dec 2015

We read 100 of 2,459 reviews · newest from Feb 2026 · BBB A+ accredited

(770) 945-3453
Full report →Website ↗
2

Progressive Plumbing

Top pick24/7 per Google listing
4.9 (1,100 Google reviews) 17.9 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 93 analyzed reviews with 1,100 total; reviewConsistency=0.932 and 97.8% positive sentiment; professional=43 and workmanship=17 lead themes; after-hours water heater emergency confirmed; 2 reviews flag pricing as above average.

Rating mix — of the 15 reviews we analyzed1,100 total on Google
5★13
4★0
3★0
2★1
1★1

What reviewers keep saying

  • After-hours emergency service confirmed: responded same evening when water heater failed and other providers refused — stopped leak and installed new unit 2 days later (ACNE6Q3s4YYtWClL8csU). (cited in 2 of 93 reviews)
  • Workmanship=17 in themes; shower leak fixed in a way designed to prevent recurrence — another company had attempted the same repair months prior (tTLWE6ItD2usIZlUceFk). (cited in 2 of 93 reviews)
  • Fast_response=11 in themes; arrived 30 minutes ahead of scheduled window; came a day early on a cancellation for faucet replacement (aPhOW8T8KboZ4OaDeGTW, LGYXNBUqliIzCZe0odGh). (cited in 2 of 93 reviews)

What reviewers complain about

  • Expensive=2 in themes; one repeat customer notes pricing is 'not the cheapest' — explicitly above-average cost acknowledged while still recommending (KIxr9aY7c2AheUDA2CBc). (1 of 93 reviews)
What reviewers praise
“We woke up this morning to our master shower upstairs leaking into the office downstairs again! We had the issue repaired a few months ago by another company, but unfortunately the problem came back. Since we didn’t want to use them again, we called …”
M D · ★★★★★ · Google · Mar 2026
The most critical take we found
“Too expensive. To replace a PRV , they are asking about 750$. I searched for the item in home depot, it was around 220$ and another plumber replaced it in 5 minutes. So just for 5 minutes they are asking for almost 550$ labor. Not fair in my opinion.”
my codings · ★★ · Google · May 2026

We read 93 of 1,100 reviews · newest from Mar 2026

(404) 644-9734
Full report →Website ↗
3

Benjamin Franklin Plumbing of Alpharetta

Top pick24/7 per Google listing
5.0 (612 Google reviews)5.0 on Yelp (2) 10.2 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 stars across 612 reviews with 99 of 100 sampled at 5 stars. Main water line replacements coordinated within 1 day, tank-to-tankless water heater swaps, and tech Gene fitting in after-hours calls from his cell — 25 fast_response mentions across the sample.

Rating mix — of the 15 reviews we analyzed612 total on Google
5★14
4★0
3★0
2★0
1★1

What reviewers keep saying

  • Same-day emergency squeeze-ins — Gene finished his day, then called back from his cell and fixed a leaking kitchen pipe within an hour. (cited in 3 of 100 reviews)
  • Major water line replacement coordinated in 1 day — Ryan confirmed the leak, coordinated the replacement within 1 day, then came back a 3rd day to restore the yard. (cited in 1 of 100 reviews)
  • Tank-to-tankless conversions handled cleanly — Ryan decommissioned a 75-gallon tank and swapped to tankless with everything working well. (cited in 3 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“We had a great experience with Benjamin Franklin - Austin was great he and his team provided great service and prices. They were on time, organized and explained what they did in my home! Would definitely recommend.”
Raul A. Alvarez · ★★★★★ · Google · Feb 2026
The most critical take we found
“I have used the services of this company and my honest feedback is PLEASE DO NOT USE them at all. I have been cheated very badly by the plumber who came to do the work. He was keen only on how to increase the scope of the work instead of finding the core …”
Raghuvir Vedantham · ★ · Google · Jan 2026

We read 100 of 612 reviews · newest from Feb 2026

(678) 833-2754
Full report →Website ↗
4

Alliance Plumbing And Drain

Top pick24/7 per Google listing
5.0 (603 Google reviews)5.0 on Yelp (11) 14.8 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0 stars across 603 reviews, 100 analyzed — all 100 five-star, fast_response=25, professional=61, fair_pricing=12; same-day water heater work with untouched lawn and transparent quoted pricing that holds even when jobs run long.

Rating mix — of the 15 reviews we analyzed603 total on Google
5★15
4★0
3★0
2★0
1★0

What reviewers keep saying

  • Sticks to quoted price even when the job takes longer than expected — confirmed by 2 separate reviewers with repeat visits. (cited in 2 of 100 reviews)
  • Same-day water heater line run with lawn left untouched after trench work; hot water issue resolved within 2 hours including Michael and Phillip diagnosing and fixing. (cited in 2 of 100 reviews)
  • fair_pricing=12 of 100 reviews cite transparent, no-hidden-cost pricing; fast_response=25 reviews mention quick arrival or same-day scheduling. (cited in 2 of 100 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“Thank you Mr Dmitriy and his entire Alliance crew. I came home after work and the garage floor was flooded. Next day I called him and was able to get me same day service. Amazing job how they ran the new line to the water heater and the lawn looked untouched …”
Bob Son · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 603 reviews · newest from Mar 2026

(770) 658-0115
Full report →Website ↗
5

Roto-Rooter Plumbing & Water Cleanup

Top pick24/7 per Google listing
5.0 (436 Google reviews) 17.6 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Roto-Rooter Canton holds 5★ across 436 reviews with BBB accredited A+; all 5 sampled reviews are 5-star with technicians Taylor, Wayne, Jake, and Russell praised by name, though 1 reviewer flagged pricing surprise for a toilet replacement.

Rating mix — of the 5 reviews we analyzed436 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 436 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Named technicians (Taylor, Wayne, Jake, Russell) repeatedly praised for patient explanations and upfront cost transparency before starting work — cited in 4 of 5 sampled reviews (cited in 4 of 5 reviews)
  • Same-day sourcing for a cracked toilet: Jake located a replacement unit and arranged same-day installation to avoid customer delay — cited as going 'extra mile' in 1 of 5 reviews (cited in 1 of 5 reviews)
  • Within-3-hour response: drain issue resolved within 3 hours of morning inquiry, including line snaking, per 1 of 5 sampled reviews (cited in 1 of 5 reviews)

What reviewers complain about

  • Pricing not disclosed upfront at booking: 1 of 5 reviewers was surprised by toilet replacement cost and suggests flat-rate pricing or ranges be provided before scheduling (1 of 5 reviews)
What reviewers praise
“The service we received from Roto-Rooter Plumbing was exceptional from start to finish. The receptionist was very professional and set the tone for a seamless experience. Taylor arrived promptly and addressed the issue we had with our faucet handles on the …”
Jimmy Bell · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 436 reviews · newest from Mar 2026 · BBB A+ accredited

(770) 479-1193
Full report →Website ↗
6

Zippy Plumber

Top pick24/7 per Google listing
4.9 (426 Google reviews) 14.4 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Owner Matt is named in nearly every positive review across 426 reviews at 4.9 stars; Sunday morning sewer rescues, 6pm sewage calls, and hydro-jetting same-day are repeatedly cited. One 1-star: emergency caller was told a callback would come in '1 to 2 minutes' and never got one.

Rating mix — of the 15 reviews we analyzed426 total on Google
5★13
4★0
3★0
2★0
1★2

What reviewers keep saying

  • Sunday and after-hours pickup when bigger 'Emergency 24/7' shops didn't answer — one customer said three large plumbers misleadingly advertised 24/7 before Zippy actually showed up. (cited in 3 of 99 reviews)
  • Sewer-line and hydro-jetting work called out specifically — Matt scoped a sewer line twice to be sure and hydro-jet'd a kitchen grease clog same day. (cited in 3 of 99 reviews)
  • Older-home expertise — Matt 'didn't walk in and jump to the most expensive fix' and assessed every option on an older-home emergency. (cited in 2 of 99 reviews)

What reviewers complain about

  • One emergency caller said they were promised a callback in '1 to 2 minutes' and never got one — single complaint, but mirrors the 24/7-advertising gripe other reviewers raised about competitors. (1 of 99 reviews)
What reviewers praise
“Matt was very knowledgeable and professional. He came over to assess my problem and went to get the equipment he needed. He stayed many hours until it was resolved. I am so impressed by his work ethic— especially on a Saturday! Thank you Zippy Plumbing for a …”
Jeannie Barry · ★★★★★ · Google · Mar 2026
The most critical take we found
“Had a plumbing emergency that went unanswered. Called multiple times, was told id be contacted by “matt” and never heard anything back. Im convinced all of these positive reviews are fakes.”
Ian Robinson · ★ · Google · Aug 2025

We read 99 of 426 reviews · newest from Mar 2026

(404) 383-0196
Full report →Website ↗
7

Specialty Plumbing and Drain, LLC

Top pick24/7 per Google listing
5.0 (309 Google reviews) 16.9 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Sean responds within 30 minutes on weekends and evenings, explains everything transparently, and won't upsell you—but one reviewer felt pressured on options.

Rating mix — of the 15 reviews we analyzed309 total on Google
5★14
4★0
3★0
2★0
1★1

Why we're cautious

  • Single dissenting review (1 of 75): One customer reported not receiving options, contradicting 74 other reviews emphasizing transparent alternatives and choice (1 of 99 reviews)

To be fair

  • Emergency response: 6 reviews cite same-day or near-immediate arrival, including weekends and evenings (5:45pm call, 30min arrival; Sunday response within 1 hour) (cited in 5 of 99 reviews)
  • Transparent diagnosis and honest recommendations: 8 reviews explicitly praise honesty, lack of pressure, and presenting alternatives (even when Sean doesn't profit from them) (cited in 7 of 99 reviews)
  • Scope creep handled professionally: 4 reviews mention Sean/team going beyond contracted work (repaired broken irrigation pipe not in scope, replaced toilet and faucet, increased water pressure) without complaints (cited in 3 of 99 reviews)
What reviewers praise
“Sean was amazing! I had an emergency situation and they rushed out on a Saturday. Sean quickly found the issue. He provided excellent advice as a master plumber. He directed me to my HoA since they may be responsible. He ended up being correct. He was …”
Chad D · ★★★★★ · Google · Mar 2026
The most critical take we found
“Didn't give options.”
Mike · ★ · Google · Sep 2025

We read 99 of 309 reviews · newest from Mar 2026

(770) 597-4141
Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first
8

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (1,595 Google reviews) 14.6 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Large franchise with 1,595 reviews at 4.8 stars; Jeremiah responded to a 9:30pm runaway faucet and a burst-pipe call. But one 3-star reviewer paid over $500 for a valve and stopper swap that took under 40 minutes, and another said the tech showed up with dirty shoe guards and tried to overcharge.

Rating mix — of the 15 reviews we analyzed1,595 total on Google
5★13
4★2
3★0
2★0
1★0

Why we're cautious

  • Quoted price flexed downward when customer pushed back — pattern of opening high then negotiating is a transparency concern for emergency callers without time to shop. (2 of 88 reviews)
  • Pricing pushback: a 3-star reviewer paid over $500 for a valve and stopper change that took less than 40 minutes and won't call them back. (1 of 88 reviews)
  • One tech showed up with dirty shoe guards, left toilet water in the carpet, and 'seemed like he was going to overcharge me at first' before dropping the price when pushed back. (1 of 88 reviews)

To be fair

  • Late-night and same-day dispatch — Jeremiah arrived at 9:30pm for a faucet that wouldn't shut off, and another tech burst-pipe call was diagnosed and solved on arrival. (cited in 2 of 88 reviews)
  • Same-day service on smaller jobs — multiple reviewers say work was completed the same day they called. (cited in 2 of 88 reviews)
What reviewers praise
“We had a great experience with Roto-Rooter Plumbing in Alpharetta. Jeremy Brodie was courteous, professional, and took great care in replacing our old kitchen faucet with a new modern one. He also installed a new garbage disposal and glass rinser, and …”
Enrique Vela · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 88 of 1,595 reviews · newest from Mar 2026

(770) 475-4240
Full report →Website ↗
9

Mr. Rooter Plumbing of Atlanta

Caveats apply24/7 per Google listing
4.9 (1,088 Google reviews) 18.8 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and skilled technicians with strong workmanship, but pricing complaints suggest you may pay a premium for the convenience.

Rating mix — of the 15 reviews we analyzed1,088 total on Google
5★12
4★0
3★0
2★0
1★3

Why we're cautious

  • Pricing fairness dimension scored only 62/100 with high variance (34), suggesting inconsistent or contentious billing practices across jobs despite strong workmanship scores (2 of 99 reviews)
  • Significant pricing complaints; 2 reviewers report charges double or triple competitor quotes, including $287 for a pilot light relighting and aggressive upselling for full system replacement (2 of 99 reviews)

To be fair

  • Exceptionally fast emergency response times, with multiple reviewers reporting arrival within 1 hour or less for urgent issues (cited in 2 of 99 reviews)
  • Highly skilled technicians who diagnose problems quickly and explain work clearly; 8+ reviewers specifically praise professionalism and technical knowledge (cited in 7 of 99 reviews)
  • Technicians go above and beyond, often identifying and fixing secondary issues without upselling; 5 reviewers mention extra work done without pressure (cited in 4 of 99 reviews)
What reviewers praise
“Outstanding Service from David — Highly Recommend! I can’t say enough great things about my experience with Mr. Rooter’s Plumbing! I woke up without hot water and was dreading the long wait and hassle that usually comes with plumbing issues — but David …”
Jonathan Rayol · ★★★★★ · Google · Mar 2026
The most critical take we found
“Ridiculously overpriced! Their charge to find a leak is about twice the cost of other plumbers. Then their solution for fixing the leak was also twice the amount charged by others. Instead of solving the problem, they wanted to replace an entire system …”
HP H · ★ · Google · Feb 2026

We read 99 of 1,088 reviews · newest from Mar 2026 · BBB A+ accredited

(770) 285-5209
Full report →Website ↗
10

Reliable Heating & Air, Plumbing and Electrical - Alpharetta

Caveats apply24/7 per Google listing
4.9 (1,023 Google reviews)1.3 on Yelp (3) 15.6 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Exceptional technical expertise and workmanship with same-day/next-day installation, but post-sale follow-up and maintenance plan reliability are serious pain points.

Rating mix — of the 15 reviews we analyzed1,023 total on Google
5★9
4★0
3★0
2★1
1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Major gap between scheduled emergency service and actual dispatch. 1 Yelp review reports 8-day wait for heat emergency on longtime customer with lifetime maintenance plan. (1 of 78 reviews)
  • Inconsistent service quality on maintenance plans. 2 reviews report minimal service (filter change only), months-long scheduling delays, and inability to cancel despite paying monthly fees. (2 of 78 reviews)
  • Unprofessional post-sale conduct. 1 review describes sales rep mocking customer complaint about property damage and failing to provide promised documentation. (1 of 78 reviews)

To be fair

  • Technicians demonstrate deep product knowledge and catch problems other companies miss. 5 reviews specifically praise expertise identifying installation errors or hidden issues. (cited in 5 of 78 reviews)
  • Fast installation turnaround. 4 reviewers mention same-day, next-day, or same-business-day completion despite complex work. (cited in 4 of 78 reviews)
  • On-time arrival and punctual service. 5+ reviews mention timely arrival and efficient execution. (cited in 4 of 78 reviews)
What reviewers praise
“⭐⭐⭐⭐⭐ Reliable Heating — Blake Made All the Difference I recently replaced my tankless water heater and explored multiple options and companies before choosing Reliable. Blake's visit sealed the deal — and his expertise likely saved me from a costly …”
Douglas O · ★★★★★ · Google · Mar 2026
The most critical take we found
“Update: it’s been several months since my HVAC install. Since the install I have been ghosted by my home comfort advisor Charles Cofer and the customer agents try to be helpful but ultimately can’t reach Charles either. This process has been very frustrating …”
Jaron Jackson · ★★ · Google · Nov 2025

We read 78 of 1,023 reviews · newest from Mar 2026

(678) 813-8064
Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore
11

RS Andrews

We'd call someone else first24/7 per Google listing
4.9 (9,275 Google reviews)2.4 on Yelp (100) 19.5 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast technicians with solid workmanship, but expect aggressive upselling, surprise charges, and a significant gap between initial quotes and final bills.

Rating mix — of the 15 reviews we analyzed9,275 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • High-pressure sales tactics during diagnostics, including pressure to sign 'condemned' documents and claims of danger used to justify emergency replacement. 2 reviews describe aggressive sales follow-up with manufactured urgency. (2 of 192 reviews)
  • Technician no-shows and broken confirmations despite advance scheduling. 2 reviews describe missed appointments after customers took time off work. (1 of 192 reviews)
  • Marked platform rating divergence: Google 4.9/5 vs. Yelp 2.4/5 suggests reviews may skew positive on Google through curation or differential customer review behavior.

To be fair

  • Technicians arrive quickly and on schedule. 5 reviews explicitly mention punctuality, early arrival, or rapid response to calls. (cited in 5 of 192 reviews)
  • Field technicians demonstrate strong technical competence and professionalism in direct service delivery. 6 reviews praise individual technicians' skill and demeanor. (cited in 6 of 192 reviews)
  • BBB accreditation with A+ rating and zero complaints in past 3 years demonstrates institutional standing.
What reviewers praise
“Mr. Jose Sanchez was very effective and professional. He put the correct size of belt on my attic fan as soon as he had noticed the previous one was broken. Then, he told me that was possible to replace my 71 years old fan by a newer one that was more …”
Bernadette Tan · ★★★★★ · Google · Feb 2026
The most critical take we found
“I had a tankless hot water heater installed in May. I initially had issues with this company during the installation. The sales representative told me the wrong location for installation, which caused the price to increase. They had already removed the old …”
Courtney Z. · ★ · Yelp · Dec 2025

We read 192 of 9,275 reviews · newest from Feb 2026 · BBB A+ accredited

(770) 766-7941
Full report →Website ↗
12

RooterPLUS!

We'd call someone else first24/7 per Google listing
4.7 (8,257 Google reviews)1.6 on Yelp (100) 5.5 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Fast emergency response and good workmanship when things go right, but bait-and-switch pricing on septic pumping is rampant—expect $500+ instead of advertised $150.

Rating mix — of the 15 reviews we analyzed8,257 total on Google
5★3
4★0
3★0
2★1
1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Predatory upselling pattern targeting vulnerable customers: 1 detailed review documents same technician charging $2,600 to elderly female neighbor for services (drain field pump, filter replacement, oxidizer treatment) that were never offered to comparable customer or deemed necessary (1 of 191 reviews)
  • Retroactive billing without consent: 1 review reports charge being altered post-signature from $850 to $1,400 on credit card without authorization (1 of 191 reviews)
  • Catastrophic installation failure with refusal to remediate: 1 review details water main line installed by RooterPlus bursting at 1:30 AM, flooding home with 3–4 inches of water and causing $10K+ in unreimbursed damage; company deferred to insurance and owner/management refused to respond or help (1 of 191 reviews)

To be fair

  • Strong emergency responsiveness: multiple reviewers praise rapid dispatch for urgent issues, including same-day and evening/weekend availability without extra fees (cited in 4 of 191 reviews)
  • Individual technicians frequently commended for professionalism, thoroughness, and care: 5 reviews specifically praise named techs (Robert, Steven, Lauren/RooterPlus team, Barry/Jose, Joaquin) for going above expectations (cited in 5 of 191 reviews)
  • Capable of large-scale emergency infrastructure work: one review documents successful same-night coordination for major water main burst affecting 200+ homeowners (cited in 1 of 191 reviews)
What reviewers praise
“We found ourselves in need of a new drain field for our home septic system. From my first telephone call to RooterPlus, I felt comfortable with each person I dealt with in the process. Every question I had was answered to my satisfaction. From their office …”
Pat Barrett · ★★★★★ · Google · Feb 2026
The most critical take we found
“Would like to forewarn anyone thinking about using this company, review is accurate and I am a previous customer. I live at Cedar Chase Townhomes in Atlanta GA, 30324. In 2021 our HOA hired Rooter Plus to re plumb water main lines and unit feed lines in our …”
Pino C. · ★ · Yelp · Dec 2022

We read 191 of 8,257 reviews · newest from Feb 2026

(770) 962-9962
Full report →Website ↗
13

Billy Bell Plumbing Inc

We'd call someone else first24/7 per Google listing
4.8 (1,929 Google reviews) 14.3 mi from downtown Cumming

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Exceptional emergency response and workmanship, but pricing on after-hours jobs can be 3-4x competitor rates—get a quote before committing.

Rating mix — of the 5 reviews we analyzed1,929 total on Google
5★4
4★0
3★0
2★0
1★1

Small sample — we've analyzed only 5 of 1,929 reviews so far. Treat this as a first read.

Why we're cautious

  • One detailed complaint of aggressive after-hours pricing targeting a young, inexperienced homeowner—$4,000 charge for well pump that competitor quoted at $1,200, and $3,000 bladder tank that customer sourced independently for $200 (1 of 5 reviews)
  • 1 of 5 reviews reports extreme after-hours pricing: $4,000 well pump + $3,000 bladder tank quote versus competitor's $1,200 estimate for similar work—parent notes competitor would have charged $1,200 vs. the $7,000 total (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise fast emergency response and same-day/next-day arrival, with one 3-hour completion time during crisis (cited in 4 of 5 reviews)
  • 4 of 5 reviewers highlight professionalism, respect for home/family, and transparent communication—actively educating customers rather than overselling repairs (cited in 4 of 5 reviews)
  • One reviewer notes team fixed additional issues beyond the scope of the call without being asked (cited in 1 of 5 reviews)
What reviewers praise
“Jason and JP we great. They responded quickly to the emergency call and had my repair completed in about 3 hours. They were very professional. They explained my options and were very respectful of my home and my time. Billy Bell Plumbing also suggested a …”
Robin Hahn · ★★★★★ · Google · Jun 2026
The most critical take we found
“I will say I am extremely disappointed in this company that took advantage and my son a first time homeowner and 22 years old. Charged him $4000 for a new well pump and wanted to charge him an additional $3000 for a new bladder tank! Just FYI he bought and …”
Stacey Turner · ★ · Google · Jan 2026

We read 5 of 1,929 reviews · newest from Jun 2026

(770) 536-5083
Full report →Website ↗
14

Mr. Rooter Plumbing Of Roswell

We'd call someone else first24/7 per Google listing
4.7 (1,593 Google reviews)2.3 on Yelp (100) 18.8 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Bimodal: 48 of 100 analyzed are 5-star but 38 are 1-star. 13 reviewers call pricing 'expensive' (one quoted 3x other plumbers), 12 cite no-shows. Workmanship praised when work happens.

Rating mix — of the 15 reviews we analyzed1,593 total on Google
5★5
4★0
3★0
2★1
1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • 12 reviews mention slow response or no-shows; one reports 'NO CALL, NO SHOW, NO EXCUSE' after multiple promised arrival windows (1 of 100 reviews)
  • 13 reviews call pricing expensive — one quoted at 3x what another local plumber charged for same kitchen faucet (1 of 100 reviews)
  • Bimodal rating distribution — 38 of 100 analyzed reviews are 1-star (reviewConsistency 0.126) (2 of 100 reviews)

To be fair

  • Water main replacements praised — one customer called the work a 'technical work of art' (cited in 2 of 100 reviews)
  • Plumber Arthur explained the pipe system in layman's terms and offered winter pipe-protection tips (cited in 1 of 100 reviews)
What reviewers praise
“Extremely happy with the work they did. I had my water main replaced. Michael the tech was awesome. Prompt and attentive. Great value!! Five stars!!”
robert wlodarczyk · ★★★★★ · Google · Feb 2026
The most critical take we found
“NO CALL, NO SHOW, NO EXCUSE I spoke to their customer service agent Barbara during the time frame that they were supposed to actually show up, and she informed me that she attempted to call last night, using my contact info, but for some reason, the call went …”
Brian O. · ★ · Yelp · Dec 2019

We read 100 of 1,593 reviews · newest from Feb 2026

(470) 222-6719
Full report →Website ↗
15

Riverstone Plumbing

We'd call someone else first24/7 per Google listing
4.9 (248 Google reviews) 19.4 mi from downtown Cumming

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Dispatches plumbers within 1 hour and completes same-day repairs with transparent pricing, earning universal 5-star reviews for speed and professionalism.

Rating mix — of the 5 reviews we analyzed248 total on Google
5★5
4★0
3★0
2★0
1★0

Small sample — we've analyzed only 5 of 248 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise same-day or rapid response—dispatch within 5 minutes to 1 hour, with repairs completed same day. (cited in 4 of 5 reviews)
  • 4 of 5 reviewers specifically name technicians (Peter, Marvin) and request them for future work, indicating consistent quality and customer rapport. (cited in 4 of 5 reviews)
  • Reviewers consistently praise clear communication and explanation of work—3 explicit mentions of technicians explaining options and processes thoroughly. (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
“The team member was absolutely beyond professional, especially at a time when it was needed the most because he put a smile on our face and made us laugh while we were facing something unimaginable. We chose to keep him for any and all repairs and refuse to …”
Stephanie Burnette · ★★★★★ · Google · Jun 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 248 reviews · newest from Jun 2026

(706) 670-6682
Full report →Website ↗

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Cumming we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,354 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

Dawsonville, GA · 22 plumbers · 11 miBall Ground, GA · 36 plumbers · 13 miGainesville, GA · 25 plumbers · 21 miNorcross, GA · 86 plumbers · 21 miLawrenceville, GA · 43 plumbers · 24 mi