5 Star Plumbing and Drains, Inc
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Jose-led shop (341 reviews / 4.9 stars) known for tankless water heater diagnostics — flipped a voided warranty back on, sourced an expensive overnight part free, and saved a customer from a $43,000 cast-iron repipe pitched by another firm.
What reviewers keep saying
- Tankless water heater warranty reinstated within 24 hours after another plumber voided it with misinformation — Jose sourced an expensive part overnight at no charge (cited in 1 of 93 reviews)
- Second-opinion saved $43,000 — cameraed pipes that a previous company claimed were 'cracked, broken or collapsed' and found no problems (cited in 1 of 93 reviews)
- Holiday and weekend emergency response confirmed — late-weekend plumbing emergency answered with quick dispatch (cited in 1 of 93 reviews)
What reviewers complain about
- No repeated complaints found in the reviews we've read.
“Great service! Quick to respond and reliable. Our service repairman, Aiden, did an excellent job. Highly recommend.”
“Worst experience with a plumber ever. If you are reading this, just move on and pick someone more qualified. I needed evaluation on a main waterline to be moved. This dude didn't do his due diligence and dig far enough to realize I already had a waterline …”
We read 93 of 341 reviews · newest from Dec 2025