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The 15 24/7 plumbers serving Sun City Center

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,238 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown Sun City CenterHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,238 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Sun City Center

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

5 Star Plumbing and Drains, Inc

Top pick24/7 per Google listing
4.9 (341 Google reviews)3.8 on Yelp (6) 18.1 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Jose-led shop (341 reviews / 4.9 stars) known for tankless water heater diagnostics — flipped a voided warranty back on, sourced an expensive overnight part free, and saved a customer from a $43,000 cast-iron repipe pitched by another firm.

Rating mix — of the 15 reviews we analyzed341 total on Google
511
40
30
22
12

What reviewers keep saying

  • Tankless water heater warranty reinstated within 24 hours after another plumber voided it with misinformation — Jose sourced an expensive part overnight at no charge (cited in 1 of 93 reviews)
  • Second-opinion saved $43,000 — cameraed pipes that a previous company claimed were 'cracked, broken or collapsed' and found no problems (cited in 1 of 93 reviews)
  • Holiday and weekend emergency response confirmed — late-weekend plumbing emergency answered with quick dispatch (cited in 1 of 93 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Great service! Quick to respond and reliable. Our service repairman, Aiden, did an excellent job. Highly recommend.
Metroflex Gym · ★★★★★ · Google · Dec 2025
The most critical take we found
Worst experience with a plumber ever. If you are reading this, just move on and pick someone more qualified. I needed evaluation on a main waterline to be moved. This dude didn't do his due diligence and dig far enough to realize I already had a waterline …
Paul Guillot · · Google · Oct 2025

We read 93 of 341 reviews · newest from Dec 2025

2

Flow Pros Plumbing

Top pick24/7 per Google listing
4.9 (2,020 Google reviews)2.0 on Yelp (2) 15.3 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

2,020 Google reviews at 4.9 stars — largest local roster (Joe, Alex, Bradley, Khalil, Joel, Alan named) with upfront quotes, in-estimate completion on older homes, and re-pipe, water-softener, and main-valve work all noted.

Rating mix — of the 15 reviews we analyzed2,020 total on Google
512
40
30
21
12

What reviewers keep saying

  • Large complex jobs stayed within original estimate — older-home challenges flagged ahead of time, customer-friendly tips offered for new homeowners (cited in 1 of 100 reviews)
  • Saturday emergency leak repair on a sink drain line with upfront pricing and follow-through to completion (cited in 1 of 100 reviews)
  • Whole-house re-pipe completed with named two-tech crew (Joel + Chris), main shutoff valve replacement honored with warranty on preexisting material (cited in 2 of 100 reviews)

What reviewers complain about

  • One Yelp 3-star flags that pipe size was changed without explanation — questions about replacement spec were 'skirted' (1 of 100 reviews)
What reviewers praise
Alex came out. He was kind and friendly and reassuring. Alex is an amazing job to show up. Get the work done within integrity and commitment. I had a New water softener installed And I can’t wait to see how amazing my curly hair looks after …
Kristen Tompkins · ★★★★★ · Google · Mar 2026
The most critical take we found
Just called to have them inspect a p-trap and maybe install a new one or not to pull a permit for a kitchen. The lady said they dont do that and hung up on me. Not professional at all
Joaquin Cortizo · · Google · Apr 2026

We read 100 of 2,020 reviews · newest from Mar 2026

3

The Drain Team

Top pick24/7 per Google listing
5.0 (94 Google reviews) 16.8 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0 stars across 94 Google reviews — 97 of 97 sampled were 5-star. 14 cite fast response, 21 mention workmanship. BBB-accredited A+. One reviewer says called at 2:30pm after a no-show and they made it out same day.

Rating mix — of the 15 reviews we analyzed94 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day and within-the-hour response confirmed — one reviewer had Gabriel arrive within an hour and install a new faucet right then. (cited in 2 of 97 reviews)
  • Weekend emergency coverage is real — a reviewer's water leak was fixed on a weekend night by Ben. (cited in 1 of 97 reviews)
  • Pricing called out as upfront and not pushy — multiple reviewers note no upsells and reasonable quotes. (cited in 2 of 97 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Gabriel did a great job. Came by within an hour after I called then obtained and installed the new faucet right then.
Robert Holder · ★★★★★ · Google · Dec 2025
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 97 of 94 reviews · newest from Dec 2025 · BBB A+ accredited

4

Local Plumber of South Tampa

Top pick24/7 per Google listing
5.0 (65 Google reviews)2.1 on Yelp (7) 17.3 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

5.0-star Google avg / 65 reviews with named techs (Joe, Brian, Josh, Jimmy) — owner Joe drove out on his Saturday off to restore hot water, and team came out at night in heavy rain during hurricane flooding.

Rating mix — of the 15 reviews we analyzed65 total on Google
511
40
30
20
14

What reviewers keep saying

  • Owner Joe drove a significant distance on a Saturday day-off to restore hot water for an ongoing customer (cited in 1 of 58 reviews)
  • Team came out the same evening during hurricane flooding — tech climbed on the roof in heavy rain to snake the drain (cited in 1 of 58 reviews)
  • Warranty-honored on a 5-month-old install — returned at no charge to fix a leak that developed after kitchen sink/faucet/disposal installation (cited in 1 of 58 reviews)

What reviewers complain about

  • Two Yelp 1-star reviews report $500-$619 quotes vs $165-$225 from other plumbers, but quote text appears identical to Emergency Plumber Help — possible cross-posting (2 of 58 reviews)
What reviewers praise
I just cannot say enough about this company. I’ve been working with Joe and his team for about a year now and am so impressed not only with Joe’s knowledge but the level of service is the best I have seen from any of the contractors I have used refurbishing …
tammy zaiko · ★★★★★ · Google · Dec 2025
The most critical take we found
They wanted $590 to run out a sink pipe. I opened it with Draino and a plumger. The price is prohibative.
Carol W. · · Yelp · Nov 2025

We read 58 of 65 reviews · newest from Dec 2025

5

Alvarez Plumbing & Air Conditioning

Top pick24/7 per Google listing
4.8 (2,517 Google reviews) 14.7 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Large plumbing-and-AC outfit with an unusual 99 of 100 reviews at 5-star and a 0.96 consistency score; Jacob Fox, Alex S. and Ramiro named repeatedly for same-day diagnosis.

Rating mix — of the 15 reviews we analyzed2,517 total on Google
514
40
30
20
11

What reviewers keep saying

  • Same-day response is the consistent pattern — Evis quoted and installed a new water heater the same day, Jacob handled an emergency over the weekend. (cited in 2 of 100 reviews)
  • Specific techs called out by name and asked for by repeat customers — Jacob Fox, Ramiro, Kaleb, and Alex S. each have multiple shout-outs. (cited in 4 of 100 reviews)
  • Knowledgeable tankless sizing and HVAC consultation — Joe sized a Navien tankless properly for one household; full HVAC swap eventually passed inspection after multiple tries. (cited in 2 of 100 reviews)

What reviewers complain about

  • HVAC install on one job needed multiple tries to pass inspection per a long-time customer who otherwise raves about the company. (1 of 100 reviews)
What reviewers praise
Just want to share a professional comfortable experience. Evis responded the same day to quote and then install a new hot water heater. He took the time to understand that cost and quality were important. After getting the equipment delivered the installation …
David Porter · ★★★★★ · Google · Feb 2026
The most critical take we found
Charged $500 for a job that should have been less than half that taking advantage of an elderly woman.
Original Gentlemen · · Google · May 2026

We read 100 of 2,517 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
6

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.9 (1,372 Google reviews)2.1 on Yelp (7) 17.6 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars across 1,372 Google reviews. BBB-accredited A+. 43 of 92 sampled cite professionalism, 9 fast response. Yelp surfaces 5 of 92 as 1-star with $590, $619, and $500 quotes called out as inflated.

Rating mix — of the 15 reviews we analyzed1,372 total on Google
511
40
30
20
14

Why we're cautious

  • $619 quote on a job that cost $165 elsewhere per one Yelp 1-star. (1 of 92 reviews)
  • Stuck-drain-plug job initially quoted at $500, dropped to $275 only after pushback per one Yelp 1-star. (1 of 92 reviews)
  • Multiple Yelp 1-star pricing complaints — $619 quote vs $165 with another provider, $590 to run out a sink pipe, $500 quote for stuck tub drain plug. (3 of 92 reviews)

To be fair

  • Same-day arrival within an hour confirmed on a clogged-drain call — tech also stacked an online coupon to match a competing bid. (cited in 1 of 92 reviews)
  • Saturday-night / Sunday-morning emergency response confirmed for a plumbing problem. (cited in 1 of 92 reviews)
  • Specific tech Raif draws repeated 5-star feedback across multiple reviewers and properties. (cited in 4 of 92 reviews)
What reviewers praise
My technician was propmt with his arrival, kind ,courteous and informative. He did an awesome job repairing my outside spicket!
Larry M. · ★★★★★ · Yelp · Sep 2025
The most critical take we found
They wanted $590 to run out a sink pipe. I opened it with Draino and a plumger. The price is prohibative.
Carol W. · · Yelp · Nov 2025

We read 92 of 1,372 reviews · newest from Nov 2025 · BBB A+ accredited

7

EVERYDAYPLUMBER.com

Caveats apply24/7 per Google listing
4.8 (1,309 Google reviews)3.6 on Yelp (49) 19.2 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

1,309 Google reviews at 4.8 stars and BBB A+ accredited — but recurring complaint across years: $197/hr labor, $1,100 invoices, $1,400 water heater pitches that reviewers later regret.

Rating mix — of the 15 reviews we analyzed1,309 total on Google
56
41
30
21
17

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Refusal to quote over phone is a documented pattern across 10+ years of reviews — pricing only revealed onsite (2 of 100 reviews)
  • Repeat-service callbacks charged at full price — sink clog returned within a month, only 15% off offered (1 of 100 reviews)
  • No phone quotes — reviewers report being charged whatever the tech thinks they can get ($1,100 for valve+cartridge+faucet+disposal, $197/hr labor, $600 to install washer valves) (3 of 100 reviews)

To be fair

  • Sunday and same-day dispatch confirmed across multiple years of reviews — pipes snaked Sunday morning, sink clogs cleared same day (cited in 2 of 100 reviews)
  • BBB A+ accredited with 1,309 Google reviews, technicians by name (Ryan, Jarrett, Steve, Rob) repeatedly praised for explaining work and standing 10+ hours to finish (cited in 3 of 100 reviews)
  • Within-24-hour service in Sarasota area noted with reasonable pricing (cited in 1 of 100 reviews)
What reviewers praise
Excellent service, knowledgeable staff.... Steve from Sarasota office was awesome. Prices were reasonable and he came within 24 hours.
Betsy F. · ★★★★★ · Yelp · Dec 2021
The most critical take we found
I had a galvanized pipe going out of my hot water heater start leaking. My husband was out of town so I had to call a plumber. Everyday Plumber came out the next day. Service man was an hour late past the appointment window. Right away he wanted to sell me a …
Sunbolt1 .. · · Yelp · Dec 2015

We read 100 of 1,309 reviews · newest from Dec 2021 · BBB A+ accredited

8

Olin Plumbing Inc.

Caveats apply24/7 per Google listing
4.9 (1,231 Google reviews)3.8 on Yelp (50) 16.6 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars across 1,231 Google reviews. BBB-accredited A+. 20 of 100 sampled cite fast response. Yelp surfaces 10 of 100 as 1-star with 3 explicit pricing complaints ($245 for tub snake, $200 for washer/bolt fix).

Rating mix — of the 15 reviews we analyzed1,231 total on Google
57
41
30
22
15

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • $245 to snake a basic tub drain reported on Yelp. (1 of 100 reviews)
  • $200 charge for 38 minutes of work to replace washers and tighten bolts. (1 of 100 reviews)
  • 3 Yelp 1-star reviews cite pricing — $245 for a tub drain snake, $200 for 38 minutes of washer/bolt work, $500 total drain job (with $30 coupon). (2 of 100 reviews)

To be fair

  • High-volume operation with deep bench — multiple named techs (David, Jesus, Anthony, Jony, Erbin) draw 5-star feedback for diagnosis speed. (cited in 3 of 100 reviews)
  • Stands behind water-heater installs — replaced a defective burner at no charge 11 months after install. (cited in 1 of 100 reviews)
What reviewers praise
I was very pleased with the work performed by Jesus. He quickly diagnosed and fixed the problem.
Tara Brown · ★★★★★ · Google · Dec 2025
The most critical take we found
Richard (plumber) did a great job. But the prices set by the owners/managers are ridiculous. $245 for a basic tub drain snaking. And another $255 to replace the drain cap. Gimme a break. $500 total (that's with a "$30 coupon"). Call Charles Hero instead for …
Sangita L. · · Yelp · Dec 2020

We read 100 of 1,231 reviews · newest from Dec 2025 · BBB A+ accredited

9

All Hours Plumber

Caveats apply24/7 per Google listing
4.9 (403 Google reviews)3.8 on Yelp (6) 16.7 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

4.9 stars across 403 Google reviews; 18 of 93 sampled cite fast response, 7 mention weekend or emergency calls. Two Yelp reviews flag pricing shock ($500-$638 for short jobs).

Rating mix — of the 15 reviews we analyzed403 total on Google
512
40
30
21
12

Why we're cautious

  • $500+ charged for under-an-hour toilet snake job per one 1-star Yelp review. (1 of 93 reviews)
  • Two Yelp reviewers report sticker shock on small jobs — $638 for a PVC elbow replacement, $500+ for a toilet snake in under an hour. (2 of 93 reviews)

To be fair

  • After-hours and weekend emergency response is real — reviewers cite a Sunday garbage disposal call and a 30-minute arrival on an emergency main water line. (cited in 3 of 93 reviews)
  • Handles full re-pipe work, not just small fixes — one reviewer had a complete re-pipe of a 70+ year-old Seminole Heights home at a comparable quote. (cited in 2 of 93 reviews)
What reviewers praise
The day after a holiday, our drains backed up and getting a plumber to even return my call was frustrating. Marc with Your All Hours Plumber was recommended to me and he responded right away. The service charge was much more reasonable, he was very …
Nicole L. · ★★★★★ · Yelp · Nov 2022
The most critical take we found
I had a broken irrigation pipe leaking. I had the main valve off and had started digging as their van rolled in. He came fast and got the job done in just under 2 hours. Total bill for replacement of the broken PVC elbow: $638. Outrageous. I don't recommend …
Gerald M. · ★★ · Yelp · Jun 2025

We read 93 of 403 reviews · newest from Nov 2022

10

1-Tom-Plumber

Caveats apply24/7 per Google listing
5.0 (132 Google reviews)3.7 on Yelp (3) 17.3 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

BBB A-rated franchise (132 reviews / 5.0 stars on Google) with named techs Brian, Daniel, JJ + Kyle — Saturday and after-hours dispatch confirmed, but $89 trip fee + $500 to swap a customer-supplied disposal is documented.

Rating mix — of the 15 reviews we analyzed132 total on Google
512
40
30
22
11

Why we're cautious

  • Phone-quote refusal + $89 onsite-quote fee pattern — homeowner who supplied their own disposal was still quoted $500 for installation (1 of 99 reviews)
  • Won't quote over the phone, then charges $500 to install a customer-supplied garbage disposal — $89 trip fee charged just for the in-person quote (1 of 99 reviews)
  • One reviewer flatly notes 'It was expensive, but they did the job' (1 of 99 reviews)

To be fair

  • After-hours and Saturday dispatch confirmed — Brian + Ryan came for 3 issues on a Saturday, copper ceiling leak fixed during an after-hours call (cited in 2 of 99 reviews)
  • Two-week ongoing leak diagnosed in under 10 minutes by Brian after other plumbers missed it (cited in 1 of 99 reviews)
  • Pair-dispatch model (two techs per job) noted across multiple visits — JJ + Kyle, Brian + Daniel, Brian + Ryan (cited in 2 of 99 reviews)
What reviewers praise
Brian Winters has been an absolute delight! I couldn’t have asked for a better plumber. I highly recommend him.
Ina Ibrisevic · ★★★★★ · Google · Dec 2025
The most critical take we found
They have a great little scam going on here. I wanted my garbage disposal replaced. I bought the replacement already. They wouldn't give a quote over the phone. Tech shows up and quotes $500 for replacement. I had to pay $89 for him to tell me he was charging …
Janet G. · · Yelp · Nov 2025

We read 99 of 132 reviews · newest from Dec 2025

11

Acree Plumbing, Air & Electric

Caveats apply24/7 per Google listing
4.6 (10,694 Google reviews) 18.1 mi from downtown Sun City Center

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Acree Plumbing, Air & Electric holds 4.6★ across 10,694 reviews with 96 analyzed; professional theme in 47 of 96 and workmanship in 24, but slow_response flagged in 6 reviews and AC unit follow-up failures cited in multiple 1-star complaints.

Rating mix — of the 15 reviews we analyzed10,694 total on Google
511
40
30
20
14

Why we're cautious

  • AC unit purchased from Acree repeatedly fails in the same way (blows hot air in storms); last no-show: tech confirmed then never arrived, caller told 'nobody will be coming' — issue still unresolved. (1 of 96 reviews)
  • Follow-up coordination breaks down: slow_response in 6 of 96 reviews; after initial visit, customers report having to chase Acree for next steps — no proactive scheduling, no call-back on service continuation. (2 of 96 reviews)

To be fair

  • Technician skill and professionalism consistently praised: professional theme appears in 47 of 96 analyzed reviews; workmanship in 24 — George Delardas, Zak, Anselmo Betancourt each named for quality work. (cited in 3 of 96 reviews)
  • Coupon honoring and fee waivers documented: tech Paulin honored $80 off coupon and waived service fee on a clogged toilet call — reduced bill by 30%. (cited in 1 of 96 reviews)
What reviewers praise
I had a great experience with this plumbing service. George Delardas was professional, punctual, and very knowledgeable. He quickly identified the issue and explained the repair clearly before starting the work. The job was completed efficiently, and …
Charra Juhnke · ★★★★★ · Google · Mar 2026
The most critical take we found
The technicians I dealt with were fine, but this company has really poor follow-up. You're going to have to chase them down to get anything accomplished. My AC stopped working suddenly on a Friday afternoon. Acree had availability for the following …
Jason Hinson · · Google · Sep 2025

We read 96 of 10,694 reviews · newest from Mar 2026 · BBB A+ accredited

12

Red Cap Plumbing, Air & Electric

Caveats apply24/7 per Google listing
4.7 (7,370 Google reviews)1.5 on Yelp (10) 18.5 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

7,370-review franchise covering plumbing, AC and electric; 82 of last 100 are 5-star but 13 are 1-star, and complaints cluster around very high tickets ($14k-$24k jobs) and AHS warranty denials.

Rating mix — of the 15 reviews we analyzed7,370 total on Google
57
40
30
20
18

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Multiple older reviews describe taped-together capacitors and a tech who said 'if he left he would not be back for another 2 weeks' rather than fetch the correct part. (1 of 100 reviews)
  • Very large ticket totals — $14,000 and $10,000 sequential jobs with one customer reporting unresolved follow-up on a bathroom-sink issue afterward. (1 of 100 reviews)
  • AHS / 2-10 home-warranty work flagged as a recurring complaint surface — multiple 1-star reviewers describe denied claims, no follow-up calls, and rigged-capacitor temporary fixes. (3 of 100 reviews)

To be fair

  • Same-day large-job execution — a Saturday water-heater leak was diagnosed and replaced within 2 hours of the initial call. (cited in 1 of 100 reviews)
  • Online-quote-matches-final-bill discipline reported on one no-surprise-fees ticket with tech Jordan Gonyer. (cited in 1 of 100 reviews)
  • Slab-leak reroute capability — Aaron and Jamie diagnosed an under-slab leak and rerouted pipes through the attic instead of jackhammering, with financing arranged. (cited in 1 of 100 reviews)
What reviewers praise
Justin and Nate did an amazing job installing the Lennox Signature series HVAC. Everything was done exactly as promised. Greatly appreciate the professionalism and thoroughness in how everything was handled. Highly recommend!!
Marcio DaCosta · ★★★★★ · Google · Feb 2026
The most critical take we found
After spending $14,000 one time and $10,000 the next, they texted me if they could give me another quote. I replied several times they could still fix my bathroom sink like they promised multiple times but never did. I still have not received a response. Om …
Wayne Wells · · Google · Feb 2026

We read 100 of 7,370 reviews · newest from Feb 2026

13

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing
4.8 (2,554 Google reviews) 15.8 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Technicians consistently arrive on time and explain work clearly, but flat-rate pricing can feel expensive for quick, simple jobs.

Rating mix — of the 5 reviews we analyzed2,554 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 2,554 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 4 of 5 reviews praise technician friendliness, professionalism, and clear communication (cited in 4 of 5 reviews)
  • Strong reliability track record—repairs confirmed durable after 1+ month of use (cited in 1 of 5 reviews)
  • Punctuality and responsiveness emphasized in multiple reviews; no-trip-charge policy removes barrier to service calls (cited in 2 of 5 reviews)

What reviewers complain about

  • Flat-rate pricing structure penalizes homeowners with fast/simple jobs; one reviewer felt charged disproportionately high for quick drain clog fix (1 of 5 reviews)
What reviewers praise
Waited for about a month before submitting review and all plumbing issues remain resolved. John and Andrew were wonderful and a pleasure to work with. They answered all our questions and were very patient with us. Treated us and our home with great respect. …
Bonnie Griffin · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,554 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
14

Benjamin Franklin Plumbing

We'd call someone else first24/7 per Google listing
4.7 (2,649 Google reviews)1.6 on Yelp (100) 19.6 mi from downtown Sun City Center

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Polarized: of 100 analyzed reviews 55 are 1-star vs 37 5-star, and pricing comes up in 48 — fast pros on good days, aggressive upsells and big bills on bad ones.

Rating mix — of the 15 reviews we analyzed2,649 total on Google
54
40
30
20
111

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • Over-$10,000 slab-leak quote after a hydrostatic test on a desperate customer — pricing/upsell complaint (1 of 100 reviews)
  • Paid the service fee but got no service — quote dropped from $510 to $353 on the spot, signaling inflated pricing (1 of 100 reviews)
  • Billed $289 across two visits with no work done to fix a small washer-drain leak (1 of 100 reviews)

To be fair

  • Same-day arrival praised — 16 reviews cite fast_response (e.g. tech arrived same day, finished timely) (cited in 1 of 100 reviews)
  • Clean, well-explained water heater installs noted (professional theme in 25 reviews) (cited in 2 of 100 reviews)
  • Techs stay late to finish the job right — one worked until 9pm (cited in 1 of 100 reviews)
What reviewers praise
Moreau was my technician and he was outstanding. Exceeded expectations. He went above and beyond to do the job right even though he had to stay until 9pm to finish. He was cordial and friendly the entire time and was kind to my kids as well. Exceptional job. …
Adam · ★★★★★ · Google · Mar 2026
The most critical take we found
I hired Benjamin Franklin for a water heater replacement. Upon arriving, the plumber surveyed the job and quoted me for about $2,000. I asked the plumber "does this price include the electric work that needs to be done?" He responded with yes and called for …
Noah T. · · Yelp · Dec 2022

We read 100 of 2,649 reviews · newest from Mar 2026

15

James Hafke Plumbing

We'd call someone else first24/7 per Google listing
4.8 (1,879 Google reviews) 15.2 mi from downtown Sun City Center

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Exceptionally fast for emergencies (1-hour response) with strong workmanship, but one recent customer reports significant overcharging and misdiagnosis that forced them to shop around.

Rating mix — of the 5 reviews we analyzed1,879 total on Google
54
40
30
21
10

Small sample — we've analyzed only 5 of 1,879 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews (20%) reports price gouging, misdiagnosis, and poor accountability after customer explicitly complained to ownership—suggests inconsistent quality control across technicians (1 of 5 reviews)
  • Significant pricing concerns: one returning customer was charged $250+ for a misdiagnosis and was quoted substantially higher rates than 3 competing companies (one offering lifetime guarantee at lower cost) (1 of 5 reviews)
  • Diagnostic accuracy issue: technician gave wrong diagnosis on follow-up visit, leading to wasted $250+ service call (1 of 5 reviews)

To be fair

  • Emergency response time: showed up within 1 hour when competitors quoted next-day service (cited in 1 of 5 reviews)
  • 4 of 5 reviewers praise thorough, professional work and attention to detail (cited in 4 of 5 reviews)
  • Transparent pricing approach: upfront estimates with multiple options, no hard-sell tactics (cited in 1 of 5 reviews)
What reviewers praise
This is the second time we have used Hafke Plumbing. First was to replace our water heater and this time for a number of miscellaneous repairs. Our professional technician was Austin and we were very pleased with him. We gave him a “honey do list” and he …
Clarissa Surls · ★★★★★ · Google · Jun 2026
The most critical take we found
Two stars because I had a decent interaction with them the last time I called for service. This time, the person who came in gave me a wrong diagnosis, then told me he would charge an absurd amount of money to fix the issue. I was forced to pay the first …
Edelmira Delgado · ★★ · Google · May 2026

We read 5 of 1,879 reviews · newest from Jun 2026

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Sun City Center we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,238 reviews across 15 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

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