Roto-Rooter Plumbing & Water Cleanup
Plumber · Petersburg, VA · Open 24 hours per Google listing
Our verdict
Technicians consistently arrive on time and explain work clearly, but flat-rate pricing can feel expensive for quick, simple jobs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Ranked #10 of 15 plumbers we've reviewed in Dunedin, FL · compare all →
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
4 of 5 reviews praise technician friendliness, professionalism, and clear communication
3 cited reviews
“Joshua arrived on time and worked carefully.”
“Josh was so friendly, knowledgeable, and understanding.”
“Pricing is steep for quick jobs despite set rates.”
Cited in 4 of the 5 reviews we analyzed — 1 cited review not excerpted here.
Strong reliability track record—repairs confirmed durable after 1+ month of use
1 cited review
“All plumbing issues remain resolved after a month.”
Punctuality and responsiveness emphasized in multiple reviews; no-trip-charge policy removes barrier to service calls
2 cited reviews
“Joshua arrived on time and worked carefully.”
“Josh was so friendly, knowledgeable, and understanding.”
Customer service proactive communication about technician arrival timing
Cited in 1 of the 5 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Flat-rate pricing structure penalizes homeowners with fast/simple jobs; one reviewer felt charged disproportionately high for quick drain clog fix
“Pricing is steep for quick jobs despite set rates.”
Keep it in proportion: these concerns are cited in 1 of the 5 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“Waited for about a month before submitting review and all plumbing issues remain resolved. John and Andrew were wonderful and a pleasure to work with. They answered all our questions and were very patient with us. Treated us and our home with great respect. They were hard working and cleaned up after themselves. We actually kind of missed having them around.”
“This is our second time using roto-rooters services and we are very happy. Joshua was fantastic. He arrived on time and ready to work. He took the time to carefully cut away at some very stubborn tile in order to access our shower cartridge. Once in he was able to swap out the cart and installed the trim nicely. We are so grateful to have a shower that has hot water again!”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 2,554 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Roto-Rooter Plumbing & Water Cleanup?
Best for
- Emergency and same-day calls
- Complex installs and remodels
- Bathroom and kitchen remodel plumbing
Hire if
- You need a plumber who actually shows up when scheduled
- You need clear communication and upfront explanations
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need guaranteed sub-hour response for true emergencies
Advice derived from the review analysis above — how we decide.
Own Roto-Rooter Plumbing & Water Cleanup?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
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