The 15 plumbers serving Cool, ranked.

For the 22 plumbers working within 20 miles of Cool, we read 871 public reviews across Google, Yelp and BBB and ranked them like a friend who'd done the research. 13 of the 22 list 24/7 hours — but "open 24 hours" on a Google profile and "answered at 2 a.m." in a customer review are not the same claim, and we quote the reviews that tell you which is which. Rankings are not for sale.

Ratings run high here (median 4.9, 1 below 4.0), but the depth behind them varies: 13 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 11 of the 22 companies have one — it's flagged below with their exact words. One number worth knowing: only one company in this radius — Folsom Plumbing Company — sits below 4.0 (3.6). Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown CoolHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 734 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Only need the after-hours list? See the 24/7 plumbers serving Cool →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

The Plumbing Pros

Top pick

5.0 (800 Google reviews)5.0 on Yelp (17) 17.0 mi from downtown CoolNot a 24/7 shop

Our take — how we form it

5.0 stars across 800 Google reviews with 100% positive sentiment in 100 analyzed; fast_response cited 32 times and fair_pricing/expensive contrast suggests value but occasional sticker shock on bigger jobs.

Rating mix — of the 15 reviews we analyzed800 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Same-day arrival delivered repeatedly — 12 same-day mentions and fast_response theme in 32 of 100 analyzed reviews, including water heater part sourced and installed same morning. (cited in 3 of 100 reviews)
Transparent, no-upsell pricing: technicians present multiple repair vs. replace options with upfront quotes; 1 reviewer cited a competitor bid 50% higher and Joe held the original price after wall was opened. (cited in 3 of 100 reviews)
Proactive scheduling communication — 30-minute ETA texts, early-arrival heads-up, reminder emails cited across multiple reviews. (cited in 2 of 100 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We had a great experience with Joe from The plumbing pros. How was honest, helpful and knowledgeable. We had a couple of problems happening with our toilet system. But the biggest one was the giant root in our piping. Highly recommend this company and Joe as …”

linsey Hasapes · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 800 reviews · newest from Mar 2026 · BBB A+ accredited

(916) 778-7384

Full report →Website ↗

Dependable Rooter and Plumbing

Top pick

4.8 (523 Google reviews) 14.7 mi from downtown CoolNot a 24/7 shop

Our take — how we form it

4.8 stars across 523 reviews; Dependable Rooter's Andrew-led crew handles toilet clogs with tree-root history, water heater issues, and after-hours phone intake — 4 of 5 analyzed reviews flag professionalism and zero upsell pressure.

Rating mix — of the 5 reviews we analyzed523 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 523 reviews so far. Treat this as a first read.

What reviewers keep saying

themeCounts.professional=4 across analyzed reviews; no upsell pressure noted — team explained options and let customers choose conservative approach without guilt (cited in 4 of 5 reviews)
After-hours phone intake confirmed — booked early morning appointment from night call; multi-tech crew handles tree-root and slab-adjacent pipe jobs (cited in 2 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“We had a great experience with dependable Rooter and Plumbing, very friendly and knowledgeable staff. They responded quickly and very friendly in explaining the repair procedure.”

Israel Carballo · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 523 reviews · newest from Feb 2026

(916) 238-5848

Full report →Website ↗

Domco Plumbing

Top pick24/7 per Google listing

4.8 (327 Google reviews)4.7 on Yelp (100) 19.5 mi from downtown Cool

Our take — how we form it

4.8★ across 327 reviews; BBB A+ accredited; 94 of 100 analyzed are 5-star; themeCounts professional=46, fast_response=23, fair_pricing=8 — broad service range with strong same-day response and explicit fair-pricing mentions across plumber-cost=33 reviews.

Rating mix — of the 15 reviews we analyzed327 total on Google

5★11

4★0

3★0

2★1

1★3

What reviewers keep saying

fast_response in 23 of 100 analyzed reviews — water heater inspection and diagnosis completed within 1 hour of morning call in 1 quote (cited in 2 of 100 reviews)
fair_pricing cited in 8 of 100 reviews; main water line repair quoted and completed within 2 hours at fair price in 1 quote (cited in 2 of 100 reviews)
Workmanship depth — washer/dryer pipe relocation with upgraded fixtures 'looking like new construction' and sewer tank/pump replacement within estimate in 2 of 12 quotes (cited in 2 of 100 reviews)

What reviewers complain about

slow_response signal in 2 of 100 analyzed reviews (themeCounts.slow_response=2); occasional expensive signal in 2 reviews (2 of 100 reviews)

What reviewers praise

“We had Justin replace our 40+yr.-old toilet with a new one. Not only was the old flange damaged but the waste pipe was not secured correctly within the slab. Justin had to correct all these issues on Friday before proceeding with the toilet installation on …”

Keith Martin · ★★★★★ · Google · Mar 2026

The most critical take we found

“They wasted my time--don't let them waste yours. I made an appointment with a two-hour window for an estimate for a pipe installation, so I took three hours off from work. The estimator shows up, looks at the job and says he'll have to consult with his boss …”

Vanessa G. · ★ · Yelp · Dec 2022

We read 100 of 327 reviews · newest from Mar 2026 · BBB A+ accredited

(916) 353-0203

Full report →Website ↗

Mach 1 Plumbing Roseville

Top pick24/7 per Google listing

5.0 (261 Google reviews) 19.3 mi from downtown Cool

Our take — how we form it

Mach 1 Plumbing Roseville: 5 of 5 analyzed reviews are 5-star; professional in 3, fast_response in 2; handled full-home retrofit (sewage, water main, internal plumbing) with multiple bid options vs. competitors who inflated estimates.

Rating mix — of the 5 reviews we analyzed261 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 261 reviews so far. Treat this as a first read.

What reviewers keep saying

Transparent multi-option bids on a full-home retrofit — after reviewing several inflated competitor bids, reviewer selected Mach 1 for honesty and budget-fit recommendations (cited in 1 of 5 reviews)
Urgent repair resolved within 3 hours of initial call — office scheduled same-day for a somewhat urgent repair, Andrew C. tested work before leaving (cited in 1 of 5 reviews)
Family-owned business with follow-through on concerns: crew responded immediately to post-job questions on sewer drain cleanout replacement (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I got referred to Mac 1 Plumbing for a leak in our bathroom and I am so happy with them. Matthew was amazing! He worked quickly and explained everything clearly. The leak is fixed and everything working properly now. Thank you! Matthew you are the best! Plus …”

Elizabeth McCombie · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 261 reviews · newest from Feb 2026

(916) 674-2920

Full report →Website ↗

U.S. Plumbing Marshall

Top pick24/7 per Google listing

5.0 (151 Google reviews) 19.8 mi from downtown Cool

Our take — how we form it

U.S. Plumbing Marshall holds a perfect 5-star rating across 151 reviews with 100% positive sentiment in 5 analyzed — same-day PRV replacement, water heater swap, and faucet/toilet repairs all completed with pre-arrival text notification.

Rating mix — of the 5 reviews we analyzed151 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 151 reviews so far. Treat this as a first read.

What reviewers keep saying

Fast response confirmed in 3 of 5 reviews — completed same-day PRV replacement after estimate visit, sent 15–20 min pre-arrival text notification. (cited in 2 of 5 reviews)
Transparent pricing: estimated on-site, offered fair price, completed same day — no revisit required. (cited in 1 of 5 reviews)
Water heater replaced swiftly with full explanation of system processes and procedures — called 'the best we have ever experienced' by one reviewer. (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Professionalism, informative, on time and very knowledgeable service. We trusted a recommendation from the friends of Roseville Facebook group and they were spot on. We will use Marshall’s service in the future and we will recommend his company without …”

Christopher Good · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 151 reviews · newest from Feb 2026

(916) 787-8776

Full report →Website ↗

Water Heaters Only, Inc

Top pick24/7 per Google listing

5.0 (138 Google reviews)5.0 on Yelp (2) 18.4 mi from downtown Cool

Our take — how we form it

5.0★ Google rating across 138 reviews with 99% positive sentiment; water heater dominates with 63 service mentions, same-day and weekend service confirmed across multiple 2025-2026 reviews, and pricing consistently undercuts big-box competitors.

Rating mix — of the 15 reviews we analyzed138 total on Google

5★14

4★0

3★0

2★1

1★0

What reviewers keep saying

Water heater specialty is exceptional: 63 of 96 analyzed reviews mention water heater work; reviewers describe same-day installations on Sundays and pricing roughly half that of competitors. (cited in 3 of 96 reviews)
Fast response cited in 21 of 96 analyzed reviews; technicians arrive within 1-2 hours and carry units in the van for same-visit installation. (cited in 3 of 96 reviews)
Workmanship detail noted in 25 of 96 reviews: technicians go code-compliant, identify ancillary issues like anode rod leaks, and leave the work area cleaner than they found it. (cited in 3 of 96 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Woke up Sunday morning my water heater was toast water pouring out everywhere made the call. Luis was here in two hours. We had a great time. He was funny and very skilled at what he does”

skidooin_it · ★★★★★ · Google · Mar 2026

The most critical take we found

“Called on the phone about getting a thermopile replaced for my water heater. The lady used scare tactics to try and upsell a whole water heater replacement by implying that my unit was under under recall (which it was not) and could be a fire hazard and they …”

Joseph Herrera · ★★ · Google · Sep 2025

We read 96 of 138 reviews · newest from Mar 2026

(916) 243-6299

Full report →Website ↗

Specialized Plumbing and Sewer Repair

Top pick24/7 per Google listing

5.0 (92 Google reviews) 18.0 mi from downtown Cool

Our take — how we form it

Perfect 5-star sweep across all 5 analyzed reviews (92 Google total); after-hours troubleshooting by phone plus next-morning arrival confirmed, tankless installs praised for clean work and ETA texts — Charles and Angela named repeatedly as the core team.

Rating mix — of the 5 reviews we analyzed92 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 92 reviews so far. Treat this as a first read.

What reviewers keep saying

After-hours phone troubleshooting with next-morning follow-through: leaking water tank after hours — answered, provided temporary fix instructions, arrived promptly next morning (cited in 1 of 5 reviews)
Tankless water heater install praised for competitive pricing, clean work, and proactive ETA text notification — same-day sewer/supply-line repair also confirmed (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Charles and Angela of Specialized Plumbing are great! They are my go-to contacts for any plumbing/water issues that I’ve had. Super easy to work with and very trustworthy! I couldn’t recommend them more! I’ve utilized their services 3 times now and they …”

James Ring · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 92 reviews · newest from Mar 2026

(916) 823-1255

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Service Champions

Caveats apply24/7 per Google listing

4.9 (3,943 Google reviews) 15.7 mi from downtown Cool

Our take — how we form it

Service Champions holds 4.9 stars on 3,943 Google reviews; 1 of 5 analyzed reviews flags commission-driven upselling on a water heater job that led to a full repipe the customer later questioned needing.

Rating mix — of the 5 reviews we analyzed3,943 total on Google

5★4

4★0

3★0

2★1

1★0

Small sample — we've analyzed only 5 of 3,943 reviews so far. Treat this as a first read.

Why we're cautious

Commission-based sales staff flagged in 1 of 5 reviews (small sample); customer felt pressured into a full repipe — warrants caution on upselling for high-ticket jobs (1 of 5 reviews)
Sales technicians work on commission; 1 of 5 reviews describes an upsell from simple water heater replacement to full repipe — customer later learned sales reps earn commission and wished they'd gotten a second opinion (1 of 5 reviews)

To be fair

Same-day water heater diagnosis and part procurement; Patrick diagnosed, sourced the part, and fixed in a single day per 1 of 5 reviews (cited in 1 of 5 reviews)
Service plan members get discounts on parts during incidental discoveries like faulty electromagnetic relays found during routine HVAC maintenance (cited in 1 of 5 reviews)

What reviewers praise

“I had a great experience with Service Champions. When I called, they were able to send Patrick out very quickly, which was incredibly convenient. He arrived the same day, diagnosed the problem with my water heater, and even went out to get the part that was …”

Sarah Poliana · ★★★★★ · Google · Mar 2026

The most critical take we found

“Not happy with the sales side of Service Champions. Originally we called in because our hot water heater was going out, and just wanted a simple replacement. They did an inspection, and upsold us saying the pipes were old and needed to be completely replaced. …”

Patty Cake · ★★ · Google · Feb 2026

We read 5 of 3,943 reviews · newest from Mar 2026

(916) 655-0262

Full report →Website ↗

5 Star Plumbing

Caveats apply24/7 per Google listing

4.9 (721 Google reviews) 17.7 mi from downtown Cool

Our take — how we form it

4.9★ across 721 Google reviews with 5 analyzed; avoided unnecessary full-system reroute that a competitor quoted — drained flooding bathrooms by unclogging the drain instead; pricing transparent before work starts.

Rating mix — of the 5 reviews we analyzed721 total on Google

5★4

4★1

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 721 reviews so far. Treat this as a first read.

What reviewers keep saying

Second-opinion diagnosis saved customer from unnecessary full-system reroute; problem solved by drain unclog instead (LTIZRYESwkCUv3Y15DLL) (cited in 1 of 5 reviews)
Communication=2 theme hits; Tolly and Amir both praised for upfront price range before starting and clear explanations throughout (MuRRpNshr3Sn9r3cJRuV, q8dh8Hdcf0BuitaO3Gn6) (cited in 2 of 5 reviews)

What reviewers complain about

Emergency supply line replacement billed over $350 for 50 minutes of labor — one reviewer noted high cost but felt no choice due to urgency (CI69mb1yhu7nBohSczao) (1 of 5 reviews)

What reviewers praise

“Amir was able to move a late afternoon appointment to an earlier, more convenient time. He was prompt and did a good job explaining the issues with my drains. The fix was done pretty quickly and the pricing was fair. I had confidence in Amir’s work.”

David Stonehouse · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 721 reviews · newest from Mar 2026

(669) 322-1899

Full report →Website ↗

Armoured Plumbing, Inc.

Caveats apply

4.9 (599 Google reviews) 20.0 mi from downtown CoolNot a 24/7 shop

Our take — how we form it

4.9 stars on 599 Google reviews; 5 analyzed (1 one-star) show strong communication and same-day arrival but one reviewer documents digging without calling utilities, an unfinished trench job requiring rework, and a clean-out cover left uncloseable.

Rating mix — of the 5 reviews we analyzed599 total on Google

5★4

4★0

3★0

2★0

1★1

Small sample — we've analyzed only 5 of 599 reviews so far. Treat this as a first read.

Why we're cautious

Dug before calling utilities on a rental property — work stopped for days when a wire was hit; with only 5 analyzed reviews this safety complaint carries outsized weight (1 of 5 reviews)
Workmanship complaint: original dig approach failed (3 pits), required full trench rework, and final clean-out cover sits too high to close — landlord job but quality concerns are documented (1 of 5 reviews)

To be fair

Owner Barry answers his phone any time — confirmed by a contractor who has used the company for nearly two decades on commercial jobs (cited in 1 of 5 reviews)
Arrived in under an hour, resolved issue in 30 minutes with detailed coaching on future maintenance — strong same-day response per local reviewer (cited in 1 of 5 reviews)

What reviewers praise

“Please read this! Great information. Overall pre-experience: I have called many plumbers as I am new to the area as far as utilizing contractors. I came from a town where I knew everyone, but once I moved to Sacramento, I knew not a soul as far as …”

Greco G · ★★★★★ · Google · Mar 2026

The most critical take we found

“Landlord hired them to work on rental. Dug before calling proper utilities. Way more to complain about but if that first part doesn't make you think twice then nothing else I have to say will. Edit after owner repsonse... Just because you can do something …”

William Pfingst · ★ · Google · Nov 2025

We read 5 of 599 reviews · newest from Mar 2026

(916) 782-8133

Full report →Website ↗

Boyd Plumbing, Inc.

Caveats apply

4.9 (328 Google reviews)4.2 on Yelp (100) 20.0 mi from downtown CoolNot a 24/7 shop

Our take — how we form it

4.9★ on 328 reviews with strong workmanship (22 of 100 mentions) and 10 same-day service notes, but 8 expensive mentions and 1 disputed inspection that triggered a Yelp 1-star complaint about incomplete sewer scoping.

Rating mix — of the 15 reviews we analyzed328 total on Google

5★5

4★1

3★0

2★2

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Sewer inspection dispute: Yelp 1-star claims tech only inspected 40% of lateral, provided written 'in great condition' assurance that proved false — company refused accountability (1 of 100 reviews)
Communication failure: 1-star review citing no callback after job, invoice sent without agreed-upon details (1 of 100 reviews)
Pricing runs high: themeCounts.expensive=8 across 100 reviews; $390 garbage disposal install cited as expensive in one review (1 of 100 reviews)

To be fair

Workmanship depth: camera inspection expertise, patient tech training noted; Sunday sewage backup handled within hours per reviewer (cited in 2 of 100 reviews)
Pre-service technician bio emailed to customers — unique trust-building process cited by repeat reviewer (cited in 1 of 100 reviews)

What reviewers praise

“I had a clogged kitchen sink and Boyd Plumbing was the first company I had come out. Eric R. was my technician and he took the time to explain to me the various issues I was facing beyond just the clogged sink. Eric was incredibly professional, kind, …”

Cody Wilson · ★★★★★ · Google · Dec 2019

The most critical take we found

“Never called to tell me what was wrong with my rental property. Just sent an invoice even though I explicitly asked to be given a call and for details. Would not recommend.”

Sean M · ★ · Google · Dec 2019

We read 100 of 328 reviews · newest from Dec 2019

(916) 710-8070

Full report →Website ↗

United Plumbing & Water Heaters

Caveats apply

4.9 (218 Google reviews) 17.8 mi from downtown CoolNot a 24/7 shop

Our take — how we form it

United Plumbing & Water Heaters (4.9★, 218 reviews) — tech Zak fixed a faulty water heater pilot light and a leaking drain pipe in one visit, saving the customer from an unnecessary water heater replacement.

Rating mix — of the 5 reviews we analyzed218 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 218 reviews so far. Treat this as a first read.

What reviewers keep saying

Diagnosed water heater pilot light failure correctly (loose connection) rather than recommending replacement — customer saved cost of a new unit. (cited in 1 of 5 reviews)
Kitchen sink clogged drain cleared with powered long-range snake by a thorough team; fair price noted explicitly. (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Great great job! Needed to investigate plumbing to the toilet and remove source of sewage smell. Quick and professional. Thank you!”

Justin Potter · ★★★★★ · Google · Sep 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 218 reviews · newest from Sep 2025

(916) 656-0304

Full report →Website ↗

D. Martel Plumbing Service & Repair

Caveats apply

4.7 (102 Google reviews) 19.2 mi from downtown CoolNot a 24/7 shop

Our take — how we form it

4.7 Google stars (102 reviews) with BBB A+ accreditation; water heater specialist (24 mentions) and fast same-day service in 23 reviews, but 8 of 98 analyzed are 1-star with documented upsell complaints and a no-callback incident.

Rating mix — of the 15 reviews we analyzed102 total on Google

5★11

4★0

3★0

2★0

1★4

Why we're cautious

Require itemized cost breakdown before signing: one reviewer was pressured to initial a lump-sum price before the wall was opened and technician could not provide a cost breakdown. (1 of 98 reviews)
Technician bad-mouthing competitors documented in at least 1 review as a manipulation tactic to justify upsell. (1 of 98 reviews)
Upsell pressure documented: one reviewer's technician pushed unnecessary parts, was contradicted by both the original installer and the manufacturer when customer followed up independently. (1 of 98 reviews)

To be fair

Water heater expertise with same-day turnaround — 24 water-heater mentions, including tankless installs; one reviewer had hot water again by Thursday afternoon after Tuesday diagnosis. (cited in 3 of 98 reviews)
Weekend emergency responsiveness — technician Dan dispatched immediately on a weekend water leak; fast_response theme in 23 of 98 analyzed reviews. (cited in 2 of 98 reviews)
Fair pricing confirmed in 9 reviews; BBB A+ accredited with no disclosed complaint counts. (cited in 2 of 98 reviews)

What reviewers praise

“Just had leaking pipe repair in kitchen and they just replaced our daughter Laura Bradford's garbage Disposal...I can't say enough positive things about them...so nice even woman in office...so friendly...excellent service neat and tidy...positive …”

Nancy Bradford · ★★★★★ · Google · Feb 2026

The most critical take we found

“I called DMartel Plumbing on in December to seek specific service/product, etc. The technician that came out spent much of our conversation bad-mouthing competitors whom I won’t mention names, claiming they were unreliable to position their own service as …”

Elizabeth · ★ · Google · Dec 2025

We read 98 of 102 reviews · newest from Feb 2026 · BBB A+ accredited

(916) 933-6363

Full report →Website ↗

Precision Plumbing,LLC

Caveats apply24/7 per Google listing

4.7 (96 Google reviews)4.8 on Yelp (100) 16.0 mi from downtown Cool

Our take — how we form it

4.7★ across 96 reviews with 90 fives and 9 ones — fast same-day response cited in 30 of 100 analyzed reviews, but a BBB 'F' rating and billing/communication complaints appear in 2 of 12 evidence quotes.

Rating mix — of the 15 reviews we analyzed96 total on Google

5★12

4★0

3★0

2★1

1★2

Why we're cautious

BBB rating is 'F' — contradicts overwhelmingly positive Google ratings; pattern of unreturned calls in negative reviews (2 of 100 reviews)
Billing dispute: double-charge on credit card went unresolved until customer pressed repeatedly; owner described as 'over-the-top rude' when confronted (1 of 100 reviews)
Poor workmanship flag: 1-star review cites broken granite and faucet still leaking after payment, calls unanswered (1 of 100 reviews)

To be fair

Same-day or sub-two-hour arrival confirmed in multiple reviews — themeCounts.fast_response=30 across 100 analyzed (cited in 4 of 100 reviews)
Workmanship cited in 17 of 100 reviews; complex slab reroute completed without additional charges per reviewer (cited in 2 of 100 reviews)

What reviewers praise

“Jay is AWESOME! he was FAST, PROFESSIONAL AND POLITE. Did a great job. We called and he was here in under two hours. Problem solved with zero stress. He's our official plumber.”

Linda · ★★★★★ · Google · Jan 2026

The most critical take we found

“I needed some work done and when I spoke with Jay, I believe he got the feeling that I was unknowledgeable in plumbing as I am a new homeowner. He quoted me $800 (I provided the materials). However, he finished the job in 1 hour. $800/hour for labor seems …”

Mark · ★ · Google · Dec 2023

We read 100 of 96 reviews · newest from Jan 2026

(916) 559-5283

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Rooter Hero Plumbing & Air

We'd call someone else first24/7 per Google listing

4.8 (564 Google reviews)2.1 on Yelp (100) 17.8 mi from downtown Cool

Our take — how we form it

Rooter Hero Citrus-Heights has a misleading 4.8★ Google aggregate on 564 reviews: the 100 sampled split 47 one-star vs 41 five-star, with surprise_fees flagged in 8 reviews and poor_workmanship in 5 — nearly identical to positive signals.

Rating mix — of the 15 reviews we analyzed564 total on Google

5★4

4★0

3★0

2★0

1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Surprise fees flagged in 8 of 100 reviews; one reviewer filing claims with contractor state license board, BBB, and small claims over a toilet damaged by technicians (themeCounts.surprise_fees=8). (2 of 100 reviews)
Poor workmanship cited in 5 of 100 reviews; $2,200 hydro-jet job left problem unsolved — a second plumber fixed it for $300 by finding the cleanout in the front yard. (2 of 100 reviews)
Water heater age misrepresented by technician (quoted 2014 vs actual 2017 mfg date) to justify $3,200 replacement — second opinion confirmed no replacement needed at far lower cost. (1 of 100 reviews)

To be fair

Fast response confirmed in 14 of 100 analyzed reviews; same-day drain clearing in 15 minutes cited (themeCounts.fast_response=14). (cited in 2 of 100 reviews)
Water-heater emergency handled within an hour on a holiday (Thanksgiving); drain-pipe repair completed with quality workmanship noted (themeCounts.workmanship=13). (cited in 2 of 100 reviews)

What reviewers praise

“Received same day service. Jacob was professional, explained the procedure well and removed the clog in my shower drain in 15 minutes. Would highly recommend Rooter Hero!”

Kathy Jayne · ★★★★★ · Google · Feb 2026

The most critical take we found

“I am filing claims with the contractors state license board, the better business bureau, and small claims. This company scams people. I have been given the run around about a toilet they damaged in my home over a month ago. This company is not trustworthy.”

Jennifer Hagemann · ★ · Google · Feb 2026

We read 100 of 564 reviews · newest from Feb 2026

(916) 285-1697

Full report →Website ↗

Also serving Cool — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Save 2day Plumbing 5.0 (86 Google reviews) · Rocklin · 16.3 mi Call

All Phase Plumbing 5.0 (46 Google reviews) · Roseville · 19.7 mi Call

Motherflushers Plumbing 5.0 (36 Google reviews) · Rocklin · 20.0 mi Call

Whest Koast Plumbing 5.0 (25 Google reviews) · Rocklin · 15.9 mi Call

Day Folsom Plumber 4.5 (16 Google reviews) · Folsom · 19.4 mi Call

Folsom Plumbing Company 3.6 (8 Google reviews) · Folsom · 18.3 mi Call

Victory Plumbing Sewer & Drain 4.8 (6 Google reviews) · Rocklin · 16.5 mi Call

What reviewers complain about in Cool

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

Service Champions — Commission-based sales staff flagged in 1 of 5 reviews (small sample); customer felt pressured into a full repipe — warrants caution on upselling for high-ticket jobs
Armoured Plumbing, Inc. — Dug before calling utilities on a rental property — work stopped for days when a wire was hit; with only 5 analyzed reviews this safety complaint carries outsized weight
Boyd Plumbing, Inc. — Sewer inspection dispute: Yelp 1-star claims tech only inspected 40% of lateral, provided written 'in great condition' assurance that proved false — company refused accountability
Boyd Plumbing, Inc. — Communication failure: 1-star review citing no callback after job, invoice sent without agreed-upon details
D. Martel Plumbing Service & Repair — Require itemized cost breakdown before signing: one reviewer was pressured to initial a lump-sum price before the wall was opened and technician could not provide a cost breakdown.
D. Martel Plumbing Service & Repair — Technician bad-mouthing competitors documented in at least 1 review as a manipulation tactic to justify upsell.
Precision Plumbing,LLC — BBB rating is 'F' — contradicts overwhelmingly positive Google ratings; pattern of unreturned calls in negative reviews
Rooter Hero Plumbing & Air — Surprise fees flagged in 8 of 100 reviews; one reviewer filing claims with contractor state license board, BBB, and small claims over a toilet damaged by technicians (themeCounts.surprise_fees=8).

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Cool we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 734 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Applegate, Auburn, Garden Valley, Georgetown, Greenwood, Meadow Vista — this Cool guide covers those areas.

Nearby city guides

Rescue, CA · 54 plumbers · 13 mi Lincoln, CA · 49 plumbers · 17 mi Diamond Springs, CA · 12 plumbers · 18 mi Rio Oso, CA · 16 plumbers · 29 mi Sacramento, CA · 76 plumbers · 36 mi Davis, CA · 30 plumbers · 48 mi