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5S

5 Star Plumbing

Rocklin, CA
4.9(721 reviews)
RESPONSE

Unknown

No response data yet

EMERGENCY

24/7 Verified

Confirmed by reviews

PRICING

Mid-Range

Based on review analysis

RED FLAGS

None Found ✓

No significant concerns in reviews

Trust Score: 0/100 · Based on 721 reviews

Solid pickSolid pick
4.9Google

Our Verdict

Hire with Conditions

#11 of 13 in Rocklin, CA

Best for
  • Emergency and same-day calls
Avoid if
  • You need this for a complex or high-stakes install
  • You can find better-priced options nearby

Hire if: You need clear communication and upfront explanations

Hire if: You need a plumber who actually shows up when scheduled

Caution if: You need warranty-grade work on a complex or high-stakes install

Caution if: You need rock-bottom prices with zero flexibility on the quote

How they score across what matters

Based on 5 reviews analyzed. Click a row for the quote that best illustrates the score.

What they do well (and don’t)

Green means reviews confirm they’re good at it. Red means reviewers flag issues. Gray means no reviews talk about it yet.

What 721 Reviews Tell Us

Emergency Response

Emergency and same-day calls

Emergency supply line replacement billed over $350 for 50 minutes of labor — one reviewer noted high cost but felt no choice due to urgency (CI69mb1yhu7nBohSczao)

What To Watch Out For

Emergency supply line replacement billed over $350 for 50 minutes of labor — one reviewer noted high cost but felt no choice due to urgency (CI69mb1yhu7nBohSczao)

Communication

Communication=2 theme hits; Tolly and Amir both praised for upfront price range before starting and clear explanations throughout (MuRRpNshr3Sn9r3cJRuV, q8dh8Hdcf0BuitaO3Gn6)

Pricing

Communication=2 theme hits; Tolly and Amir both praised for upfront price range before starting and clear explanations throughout (MuRRpNshr3Sn9r3cJRuV, q8dh8Hdcf0BuitaO3Gn6)

Emergency supply line replacement billed over $350 for 50 minutes of labor — one reviewer noted high cost but felt no choice due to urgency (CI69mb1yhu7nBohSczao)

Good Communicator24/7 Verified by Reviews

Customer reviews

Reviews from Google, Yelp & more

D
David Stonehouse

Amir was able to move a late afternoon appointment to an earlier, more convenient time. He was prompt and did a good job explaining the issues with my drains. The fix was done pretty quickly and the pricing was fair. I had confidence in Amir’s work.

A
albert nahman

We had a drain cleaning job in our Sacramento home and was very pleased with the interaction I had with the technician, Tolly. He was very straightforward and explained everything to me on the phone as I was not able to be on site. He was able to come earlier than expected and let me know well in advance. He was an excellent communicator and the price was reasonable. I would definitely call them again for our rental home in Sacramento.

S
S L

I had a great experience with 5 Star Plumbing. Their customer service was excellent from start to finish—very responsive, professional, and easy to work with. The quote they provided was fair and competitive, with no pressure or hidden surprises. What I appreciated most was how open and honest they were in explaining the work and the pricing. They took the time to answer my questions and made sure I understood my options before moving forward. It’s refreshing to work with a company that values transparency and customer trust. I would definitely recommend 5 Star Plumbing and wouldn’t hesitate to use them again.

B
Brittany Shepherd

5 star plumbing offered high-quality service and customer service which directly aligns with their company name. Everything about this company was five stars. I contacted 5 star plumbing as a second opinion. There was flooding in both bathrooms and I was told (by a different company) I needed to reroute the entire plumbing system. The 5 star plumbing technician Eze arrived promptly, assessed the issues, and unclogged the drain! They were efficient, maintained an open line of communication, and provided an estimated price range prior to starting the job! Once the job was done, the problem was explained and job site left clean! Hands down- the best plumbing experience yet! Will definitely use them again and would recommend to those in need of service!

L
Lauren Butterfield

Technician Benjamin was great & came within the hour to fix an emergency compensated supply line to my toilet. He was communicative, kind, & worked to expectations. The price was high, totaling over $350 for the replacement & 50 minutes of labor. It had to be fixed so there was really no opportunity to look elsewhere but I was confident because of the reviews. Overall I’d consider 5 Star again.

Business details

Phone
(669) 322-1899
Address
1136 Kensington Ln, Lincoln, CA 95648, USA
Hours
Open 24 hours

Service area

Based in Rocklin. Serves 5 nearby cities within 20 miles:

Last updated June 25, 2026 · Data from Google Reviews
0

5 Star Plumbing

4.9$$
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