The 13 24/7 plumbers serving Cool

These 13 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 545 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown CoolHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 545 reviews across 13 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Cool →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Domco Plumbing

Top pick24/7 per Google listing

4.8 (327 Google reviews)4.7 on Yelp (100) 19.5 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ across 327 reviews; BBB A+ accredited; 94 of 100 analyzed are 5-star; themeCounts professional=46, fast_response=23, fair_pricing=8 — broad service range with strong same-day response and explicit fair-pricing mentions across plumber-cost=33 reviews.

Rating mix — of the 15 reviews we analyzed327 total on Google

5★11

4★0

3★0

2★1

1★3

What reviewers keep saying

fast_response in 23 of 100 analyzed reviews — water heater inspection and diagnosis completed within 1 hour of morning call in 1 quote (cited in 2 of 100 reviews)
fair_pricing cited in 8 of 100 reviews; main water line repair quoted and completed within 2 hours at fair price in 1 quote (cited in 2 of 100 reviews)
Workmanship depth — washer/dryer pipe relocation with upgraded fixtures 'looking like new construction' and sewer tank/pump replacement within estimate in 2 of 12 quotes (cited in 2 of 100 reviews)

What reviewers complain about

slow_response signal in 2 of 100 analyzed reviews (themeCounts.slow_response=2); occasional expensive signal in 2 reviews (2 of 100 reviews)

What reviewers praise

“We had Justin replace our 40+yr.-old toilet with a new one. Not only was the old flange damaged but the waste pipe was not secured correctly within the slab. Justin had to correct all these issues on Friday before proceeding with the toilet installation on …”

Keith Martin · ★★★★★ · Google · Mar 2026

The most critical take we found

“They wasted my time--don't let them waste yours. I made an appointment with a two-hour window for an estimate for a pipe installation, so I took three hours off from work. The estimator shows up, looks at the job and says he'll have to consult with his boss …”

Vanessa G. · ★ · Yelp · Dec 2022

We read 100 of 327 reviews · newest from Mar 2026 · BBB A+ accredited

(916) 353-0203

Full report →Website ↗

Mach 1 Plumbing Roseville

Top pick24/7 per Google listing

5.0 (261 Google reviews) 19.3 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Mach 1 Plumbing Roseville: 5 of 5 analyzed reviews are 5-star; professional in 3, fast_response in 2; handled full-home retrofit (sewage, water main, internal plumbing) with multiple bid options vs. competitors who inflated estimates.

Rating mix — of the 5 reviews we analyzed261 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 261 reviews so far. Treat this as a first read.

What reviewers keep saying

Transparent multi-option bids on a full-home retrofit — after reviewing several inflated competitor bids, reviewer selected Mach 1 for honesty and budget-fit recommendations (cited in 1 of 5 reviews)
Urgent repair resolved within 3 hours of initial call — office scheduled same-day for a somewhat urgent repair, Andrew C. tested work before leaving (cited in 1 of 5 reviews)
Family-owned business with follow-through on concerns: crew responded immediately to post-job questions on sewer drain cleanout replacement (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I got referred to Mac 1 Plumbing for a leak in our bathroom and I am so happy with them. Matthew was amazing! He worked quickly and explained everything clearly. The leak is fixed and everything working properly now. Thank you! Matthew you are the best! Plus …”

Elizabeth McCombie · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 261 reviews · newest from Feb 2026

(916) 674-2920

Full report →Website ↗

U.S. Plumbing Marshall

Top pick24/7 per Google listing

5.0 (151 Google reviews) 19.8 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

U.S. Plumbing Marshall holds a perfect 5-star rating across 151 reviews with 100% positive sentiment in 5 analyzed — same-day PRV replacement, water heater swap, and faucet/toilet repairs all completed with pre-arrival text notification.

Rating mix — of the 5 reviews we analyzed151 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 151 reviews so far. Treat this as a first read.

What reviewers keep saying

Fast response confirmed in 3 of 5 reviews — completed same-day PRV replacement after estimate visit, sent 15–20 min pre-arrival text notification. (cited in 2 of 5 reviews)
Transparent pricing: estimated on-site, offered fair price, completed same day — no revisit required. (cited in 1 of 5 reviews)
Water heater replaced swiftly with full explanation of system processes and procedures — called 'the best we have ever experienced' by one reviewer. (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Professionalism, informative, on time and very knowledgeable service. We trusted a recommendation from the friends of Roseville Facebook group and they were spot on. We will use Marshall’s service in the future and we will recommend his company without …”

Christopher Good · ★★★★★ · Google · Feb 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 151 reviews · newest from Feb 2026

(916) 787-8776

Full report →Website ↗

Water Heaters Only, Inc

Top pick24/7 per Google listing

5.0 (138 Google reviews)5.0 on Yelp (2) 18.4 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5.0★ Google rating across 138 reviews with 99% positive sentiment; water heater dominates with 63 service mentions, same-day and weekend service confirmed across multiple 2025-2026 reviews, and pricing consistently undercuts big-box competitors.

Rating mix — of the 15 reviews we analyzed138 total on Google

5★14

4★0

3★0

2★1

1★0

What reviewers keep saying

Water heater specialty is exceptional: 63 of 96 analyzed reviews mention water heater work; reviewers describe same-day installations on Sundays and pricing roughly half that of competitors. (cited in 3 of 96 reviews)
Fast response cited in 21 of 96 analyzed reviews; technicians arrive within 1-2 hours and carry units in the van for same-visit installation. (cited in 3 of 96 reviews)
Workmanship detail noted in 25 of 96 reviews: technicians go code-compliant, identify ancillary issues like anode rod leaks, and leave the work area cleaner than they found it. (cited in 3 of 96 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Woke up Sunday morning my water heater was toast water pouring out everywhere made the call. Luis was here in two hours. We had a great time. He was funny and very skilled at what he does”

skidooin_it · ★★★★★ · Google · Mar 2026

The most critical take we found

“Called on the phone about getting a thermopile replaced for my water heater. The lady used scare tactics to try and upsell a whole water heater replacement by implying that my unit was under under recall (which it was not) and could be a fire hazard and they …”

Joseph Herrera · ★★ · Google · Sep 2025

We read 96 of 138 reviews · newest from Mar 2026

(916) 243-6299

Full report →Website ↗

Specialized Plumbing and Sewer Repair

Top pick24/7 per Google listing

5.0 (92 Google reviews) 18.0 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Perfect 5-star sweep across all 5 analyzed reviews (92 Google total); after-hours troubleshooting by phone plus next-morning arrival confirmed, tankless installs praised for clean work and ETA texts — Charles and Angela named repeatedly as the core team.

Rating mix — of the 5 reviews we analyzed92 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 92 reviews so far. Treat this as a first read.

What reviewers keep saying

After-hours phone troubleshooting with next-morning follow-through: leaking water tank after hours — answered, provided temporary fix instructions, arrived promptly next morning (cited in 1 of 5 reviews)
Tankless water heater install praised for competitive pricing, clean work, and proactive ETA text notification — same-day sewer/supply-line repair also confirmed (cited in 3 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Charles and Angela of Specialized Plumbing are great! They are my go-to contacts for any plumbing/water issues that I’ve had. Super easy to work with and very trustworthy! I couldn’t recommend them more! I’ve utilized their services 3 times now and they …”

James Ring · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 92 reviews · newest from Mar 2026

(916) 823-1255

Full report →Website ↗

Motherflushers Plumbing

Top pick24/7 per Google listingSmall track record

5.0 (36 Google reviews) 20.0 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Motherflushers Plumbing holds a perfect 5.0 on 36 Google reviews; toilet diagnostics include full drain camera inspection to 2nd story, same-day copper pipe repair behind a wall confirmed in 5 of 5 analyzed reviews.

Rating mix — of the 5 reviews we analyzed36 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 36 reviews so far. Treat this as a first read.

What reviewers keep saying

Pushed camera through full drain system from 2nd story to confirm clear flow path before recommending toilet replacement — thoroughness called out specifically (cited in 1 of 5 reviews)
Fit in same-day for copper pipe repair behind wall and ice maker valve box — reviewer noted comprehensive and efficient execution (cited in 1 of 5 reviews)
Multi-job repeat customer across leaks, water heater, and toilet; also provides referrals for work outside his scope per 1 of 5 reviews (cited in 1 of 5 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“This is what all service experiences should be like. Evan fit us in same day, he's comprehensive, thoughtful, and efficient. Took care of a copper pipe repair behind a wall and new ice maker valve box. This guy takes care of business!”

Gavin O'Sullivan · ★★★★★ · Google · Sep 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 36 reviews · newest from Sep 2025

(916) 229-6368

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Service Champions

Caveats apply24/7 per Google listing

4.9 (3,943 Google reviews) 15.7 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Service Champions holds 4.9 stars on 3,943 Google reviews; 1 of 5 analyzed reviews flags commission-driven upselling on a water heater job that led to a full repipe the customer later questioned needing.

Rating mix — of the 5 reviews we analyzed3,943 total on Google

5★4

4★0

3★0

2★1

1★0

Small sample — we've analyzed only 5 of 3,943 reviews so far. Treat this as a first read.

Why we're cautious

Commission-based sales staff flagged in 1 of 5 reviews (small sample); customer felt pressured into a full repipe — warrants caution on upselling for high-ticket jobs (1 of 5 reviews)
Sales technicians work on commission; 1 of 5 reviews describes an upsell from simple water heater replacement to full repipe — customer later learned sales reps earn commission and wished they'd gotten a second opinion (1 of 5 reviews)

To be fair

Same-day water heater diagnosis and part procurement; Patrick diagnosed, sourced the part, and fixed in a single day per 1 of 5 reviews (cited in 1 of 5 reviews)
Service plan members get discounts on parts during incidental discoveries like faulty electromagnetic relays found during routine HVAC maintenance (cited in 1 of 5 reviews)

What reviewers praise

“I had a great experience with Service Champions. When I called, they were able to send Patrick out very quickly, which was incredibly convenient. He arrived the same day, diagnosed the problem with my water heater, and even went out to get the part that was …”

Sarah Poliana · ★★★★★ · Google · Mar 2026

The most critical take we found

“Not happy with the sales side of Service Champions. Originally we called in because our hot water heater was going out, and just wanted a simple replacement. They did an inspection, and upsold us saying the pipes were old and needed to be completely replaced. …”

Patty Cake · ★★ · Google · Feb 2026

We read 5 of 3,943 reviews · newest from Mar 2026

(916) 655-0262

Full report →Website ↗

5 Star Plumbing

Caveats apply24/7 per Google listing

4.9 (721 Google reviews) 17.7 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.9★ across 721 Google reviews with 5 analyzed; avoided unnecessary full-system reroute that a competitor quoted — drained flooding bathrooms by unclogging the drain instead; pricing transparent before work starts.

Rating mix — of the 5 reviews we analyzed721 total on Google

5★4

4★1

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 721 reviews so far. Treat this as a first read.

What reviewers keep saying

Second-opinion diagnosis saved customer from unnecessary full-system reroute; problem solved by drain unclog instead (LTIZRYESwkCUv3Y15DLL) (cited in 1 of 5 reviews)
Communication=2 theme hits; Tolly and Amir both praised for upfront price range before starting and clear explanations throughout (MuRRpNshr3Sn9r3cJRuV, q8dh8Hdcf0BuitaO3Gn6) (cited in 2 of 5 reviews)

What reviewers complain about

Emergency supply line replacement billed over $350 for 50 minutes of labor — one reviewer noted high cost but felt no choice due to urgency (CI69mb1yhu7nBohSczao) (1 of 5 reviews)

What reviewers praise

“Amir was able to move a late afternoon appointment to an earlier, more convenient time. He was prompt and did a good job explaining the issues with my drains. The fix was done pretty quickly and the pricing was fair. I had confidence in Amir’s work.”

David Stonehouse · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 721 reviews · newest from Mar 2026

(669) 322-1899

Full report →Website ↗

Precision Plumbing,LLC

Caveats apply24/7 per Google listing

4.7 (96 Google reviews)4.8 on Yelp (100) 16.0 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.7★ across 96 reviews with 90 fives and 9 ones — fast same-day response cited in 30 of 100 analyzed reviews, but a BBB 'F' rating and billing/communication complaints appear in 2 of 12 evidence quotes.

Rating mix — of the 15 reviews we analyzed96 total on Google

5★12

4★0

3★0

2★1

1★2

Why we're cautious

BBB rating is 'F' — contradicts overwhelmingly positive Google ratings; pattern of unreturned calls in negative reviews (2 of 100 reviews)
Billing dispute: double-charge on credit card went unresolved until customer pressed repeatedly; owner described as 'over-the-top rude' when confronted (1 of 100 reviews)
Poor workmanship flag: 1-star review cites broken granite and faucet still leaking after payment, calls unanswered (1 of 100 reviews)

To be fair

Same-day or sub-two-hour arrival confirmed in multiple reviews — themeCounts.fast_response=30 across 100 analyzed (cited in 4 of 100 reviews)
Workmanship cited in 17 of 100 reviews; complex slab reroute completed without additional charges per reviewer (cited in 2 of 100 reviews)

What reviewers praise

“Jay is AWESOME! he was FAST, PROFESSIONAL AND POLITE. Did a great job. We called and he was here in under two hours. Problem solved with zero stress. He's our official plumber.”

Linda · ★★★★★ · Google · Jan 2026

The most critical take we found

“I needed some work done and when I spoke with Jay, I believe he got the feeling that I was unknowledgeable in plumbing as I am a new homeowner. He quoted me $800 (I provided the materials). However, he finished the job in 1 hour. $800/hour for labor seems …”

Mark · ★ · Google · Dec 2023

We read 100 of 96 reviews · newest from Jan 2026

(916) 559-5283

Full report →Website ↗

Whest Koast Plumbing

Caveats apply24/7 per Google listingSmall track record

5.0 (25 Google reviews) 15.9 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

5★ / 25 reviews; only 5 analyzed, all 5-star; after-midnight emergency dispatch documented, reasonable pricing praised, but thin review base limits confidence and one poor_workmanship theme noted.

Rating mix — of the 5 reviews we analyzed25 total on Google

5★5

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 5 of 25 reviews so far. Treat this as a first read.

Why we're cautious

One poor_workmanship theme present in 5 reviews (themeCounts.poor_workmanship=1); reviewer noted a prior company damaged plumbing — context suggests Whest Koast fixed the damage, not caused it, but signal warrants monitoring as volume grows. (1 of 5 reviews)

To be fair

After-midnight emergency response documented: owner answered call after midnight and dispatched Kevin for a plumbing emergency same night. (cited in 1 of 5 reviews)
Competitive pricing cited in 2 of 5 reviews; described as 'great prices' vs. Roto-Rooter who 'felt like a scam'; fixed a problem a prior company had done 'everything wrong' on. (cited in 2 of 5 reviews)

What reviewers praise

“Highly recommended and would hire again. Their work is top notch and their rates very reasonable. Explained what was wrong and how they fixed it. Even though I’m handy around the house there are things you need a pro to do, and that’s these guys. Thanks …”

Ma Joh · ★★★★★ · Google · Jan 2025

The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 25 reviews · newest from Jan 2025

(916) 435-4020

Full report →Website ↗

Day Folsom Plumber

Caveats apply24/7 per Google listingSmall track record

4.5 (16 Google reviews)4.7 on Yelp (100) 19.4 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.5★ on 16 Google reviews; 90% positive sentiment across 100 analyzed; fast_response cited 26 times but 7 of 100 reviews are 1-star, and slow_response appears in 2 reviews.

Rating mix — of the 15 reviews we analyzed16 total on Google

5★10

4★0

3★0

2★0

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

One reviewer reports plumber took day off without notifying the customer, leaving them without service (1 of 100 reviews)
7 of 100 analyzed reviews are 1-star; reviewConsistency 0.696 indicates a meaningful minority of poor experiences amid otherwise strong ratings (1 of 100 reviews)

To be fair

Same-day availability cited 17 times in analyzed reviews; technicians routinely arrive within 1 hour of call per 4 separate accounts (cited in 4 of 100 reviews)
Water heater work appears in 15 service mentions with multiple 5-star accounts of thorough diagnostic inspection before recommending replacement (cited in 3 of 100 reviews)
Pricing flagged as reasonable in multiple reviews; Christmas Eve water heater install came in at $850 less than competing quotes (cited in 3 of 100 reviews)

What reviewers praise

“Right on Christmas eve day we had no hot water, call few companies and they wanted more then 2,700$ and do it after the holiday. Gil with day folsom plumbing got it done for 1,850$ on Christmas eve day and made sure we had hot water ready for us and for our …”

Roy Cohen · ★★★★★ · Google · Dec 2025

The most critical take we found

“Wish I had never called this company. They have only one plumber. He took my appoint day off. I was never notified. Luckily found a great folsom plumber. Jeff Boseman, that was here in 15 minutes. Im sure Day Plumber wll take this review off but just wanted …”

Barbara Hodges · ★ · Google · Aug 2017

We read 100 of 16 reviews · newest from Dec 2025

(916) 512-8900

Full report →Website ↗

Folsom Plumbing Company

Caveats apply24/7 per Google listingSmall track record

3.6 (8 Google reviews)5.0 on Yelp (3) 18.3 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

3.6 Google stars from 8 reviews; 14 analyzed show 9 five-star but 3 one-star, with reviewConsistency of 0.357 — fast emergency response praised across multiple reviews, but owner rudeness on the phone flagged twice.

Rating mix — of the 9 reviews we analyzed

5★6

4★1

3★0

2★0

1★2

Small sample — we've analyzed only 9 of 8 reviews so far. Treat this as a first read.

Why we're cautious

24/7 emergency service claim disputed: 1-star reviewer says the company (along with ~10 others sharing the same dispatcher) could not send anyone and told them they 'don't do emergencies anymore.' (1 of 14 reviews)
Phone rudeness flagged by 1 of 8 reviewers — low review count means even a single incident is a material signal. (1 of 14 reviews)
1-star review reports owner was 'very rude on the phone' — short review with no service context, but a notable signal on a thin 8-review profile. (1 of 14 reviews)

To be fair

Emergency response is the clearest strength: 4 of 14 reviews cite emergency-plumber service; technician arrived within 90 minutes of a pinhole leak call, with follow-up texts on ETA. (cited in 2 of 14 reviews)
Fair pricing cited in 4 of 14 reviews (themeCounts.fair_pricing=4); multiple pinhole leak repairs handled at competitive cost with no callback charges. (cited in 2 of 14 reviews)

What reviewers praise

“Always professional and helpful.. Folsom Plumbing Company is my 1st choice when it comes to plumbing needs... They're quick to respond to appointments and do great work at reasonable prices :) I highly recommend them....”

Charles Butera · ★★★★★ · Google · Jul 2022

The most critical take we found

“Why do all these plumbers say they have 24/7 emergency service. I called at least 10 places. Most went to the same dispatcher, and no plumbers were available in Folsom California. The same exact lady answered the phone for about 5 different places stating …”

Ian Lane · ★ · Google · Feb 2021

We read 14 of 8 reviews · newest from Jul 2022

(916) 458-5113

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Rooter Hero Plumbing & Air

We'd call someone else first24/7 per Google listing

4.8 (564 Google reviews)2.1 on Yelp (100) 17.8 mi from downtown Cool

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Rooter Hero Citrus-Heights has a misleading 4.8★ Google aggregate on 564 reviews: the 100 sampled split 47 one-star vs 41 five-star, with surprise_fees flagged in 8 reviews and poor_workmanship in 5 — nearly identical to positive signals.

Rating mix — of the 15 reviews we analyzed564 total on Google

5★4

4★0

3★0

2★0

1★11

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Surprise fees flagged in 8 of 100 reviews; one reviewer filing claims with contractor state license board, BBB, and small claims over a toilet damaged by technicians (themeCounts.surprise_fees=8). (2 of 100 reviews)
Poor workmanship cited in 5 of 100 reviews; $2,200 hydro-jet job left problem unsolved — a second plumber fixed it for $300 by finding the cleanout in the front yard. (2 of 100 reviews)
Water heater age misrepresented by technician (quoted 2014 vs actual 2017 mfg date) to justify $3,200 replacement — second opinion confirmed no replacement needed at far lower cost. (1 of 100 reviews)

To be fair

Fast response confirmed in 14 of 100 analyzed reviews; same-day drain clearing in 15 minutes cited (themeCounts.fast_response=14). (cited in 2 of 100 reviews)
Water-heater emergency handled within an hour on a holiday (Thanksgiving); drain-pipe repair completed with quality workmanship noted (themeCounts.workmanship=13). (cited in 2 of 100 reviews)

What reviewers praise

“Received same day service. Jacob was professional, explained the procedure well and removed the clog in my shower drain in 15 minutes. Would highly recommend Rooter Hero!”

Kathy Jayne · ★★★★★ · Google · Feb 2026

The most critical take we found

“I am filing claims with the contractors state license board, the better business bureau, and small claims. This company scams people. I have been given the run around about a toilet they damaged in my home over a month ago. This company is not trustworthy.”

Jennifer Hagemann · ★ · Google · Feb 2026

We read 100 of 564 reviews · newest from Feb 2026

(916) 285-1697

Full report →Website ↗

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Cool we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 545 reviews across 13 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

Rescue, CA · 54 plumbers · 13 mi Lincoln, CA · 49 plumbers · 17 mi Sacramento, CA · 76 plumbers · 36 mi Davis, CA · 30 plumbers · 48 mi