Folsom Plumbing Company
Plumber · Folsom, CA · Open 24 hours per Google listing
Our verdict
3.6 Google stars from 8 reviews; 14 analyzed show 9 five-star but 3 one-star, with reviewConsistency of 0.357 — fast emergency response praised across multiple reviews, but owner rudeness on the phone flagged twice.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 14 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 9 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Emergency response is the clearest strength: 4 of 14 reviews cite emergency-plumber service; technician arrived within 90 minutes of a pinhole leak call, with follow-up texts on ETA.
1 cited review
“My call for an emergency repair of a pinhole water leak was answered immediately and a technician arrived within an hour and a half. The repair was done quickly. Followup calls and texts kept me informed of the arrival time and status. I had 2 more leaks during the next week and both were handled efficiently and professionally. Great service and fair prices.”
Cited in 2 of the 14 reviews we analyzed — 1 cited review not excerpted here.
Fair pricing cited in 4 of 14 reviews (themeCounts.fair_pricing=4); multiple pinhole leak repairs handled at competitive cost with no callback charges.
2 cited reviews
“My call for an emergency repair of a pinhole water leak was answered immediately and a technician arrived within an hour and a half. The repair was done quickly. Followup calls and texts kept me informed of the arrival time and status. I had 2 more leaks during the next week and both were handled efficiently and professionally. Great service and fair prices.”
“Always professional and helpful.. Folsom Plumbing Company is my 1st choice when it comes to plumbing needs... They're quick to respond to appointments and do great work at reasonable prices :)”
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
24/7 emergency service claim disputed: 1-star reviewer says the company (along with ~10 others sharing the same dispatcher) could not send anyone and told them they 'don't do emergencies anymore.'
“Why do all these plumbers say they have 24/7 emergency service. I called at least 10 places. Most went to the same dispatcher, and no plumbers were available in Folsom California. The same exact lady answered the phone for about 5 different places stating they were here for me 24/7. The one person who picked up the phone simply said they don't do emergencies anymore.”
Red flag
Phone rudeness flagged by 1 of 8 reviewers — low review count means even a single incident is a material signal.
“He was very rude on the phone. I would not want him working at my home.”
1-star review reports owner was 'very rude on the phone' — short review with no service context, but a notable signal on a thin 8-review profile.
“He was very rude on the phone. I would not want him working at my home.”
Keep it in proportion: these concerns are cited in 2 of the 14 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Positive
“I had dropped something invaluable down the sink drain and I called them to hopefully get it out and the dispatcher was so sweet! He helped me calm my nerves as well as sent out a plumber who retrieved my belonging really fast! He also fixed some parts of the sink that needed replacing free of charge! Highly recommend you call this company when you need any service!”
“Michael! You're the man! You've done a FANTASTIC job and I'm very happy with you. My wife is not complaining because you've taken care of all the water mess with the water leaks that we've been having. Hey everyone, if you're looking for a logical, highly trained and experienced local plumber in Folsom CA, Michael is your guy! He works for Folsom Plumbing Company and I've done all the research I needed to do before …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 9 of 8 reviews so far. Treat this as a first read.
Newest review in our sample: Jul 2022.
Across platforms
Google 3.6 stars vs. Yelp 5-star reviews in sample. Review sources span 2018–2022 on Google and Yelp — limited recent data makes current quality hard to confirm.
Should you hire Folsom Plumbing Company?
Hire if
- You need transparent, predictable pricing with no surprise fees
- You need high-quality work that holds up over time
Think twice if
- You want detailed upfront explanations
- You need airtight scheduling and guaranteed arrival times
- You need guaranteed sub-hour response for true emergencies
Look elsewhere if
- You can find better-priced options nearby
Advice derived from the review analysis above — how we decide.
Own Folsom Plumbing Company?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Folsom Plumbing Companyisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Rescue · Diamond Springs · Lincoln · Cool