FastPlumber near me

The 14 plumbers serving Lake Geneva, ranked.

18 plumbing companies serve the Lake Geneva area within 20 miles, and we've read 494 of their public reviews — the critical ones first. After-hours options are thin in Lake Geneva: just 7 of 18 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.8, 3 below 4.0), but the depth behind them varies: 7 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 10 of the 18 companies have one — it's flagged below with their exact words. One number worth knowing: Master Services Inc. alone carries 1,046 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and sewer work.

Updated Jul 11, 202620-mile radius of downtown Lake GenevaHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 474 reviews across 14 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
5.0 (140 Google reviews) 18.7 mi from downtown Lake GenevaNot a 24/7 shop

Perfect 5-star sweep across 87 analyzed reviews — themeCounts.fast_response=16 and workmanship=14 dominate, with water heater installs (12 mentions) and fair pricing (plumber-cost=14) as the core service pillars.

Rating mix — of the 15 reviews we analyzed140 total on Google
515
40
30
20
10

What reviewers keep saying

  • Same-day and next-day scheduling confirmed in multiple reviews: water heater replaced in under 24 hours in 1 case and owner on-site for estimate within 20 minutes in another. (cited in 2 of 87 reviews)
  • Water heater installation is a clear specialty: 12 service mentions across 87 reviews, consistently praised for install quality and responsiveness (themeCounts.workmanship=14). (cited in 3 of 87 reviews)
  • Long-term repeat-customer loyalty: multiple reviewers cite 15+ year relationships and use across multiple properties, signaling consistent service delivery over time. (cited in 2 of 87 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Grateful for the installation of our water heater. Our installer, Dave, worked quickly, but was not in a rush. He did a great job greeting our dogs and winning them over. Job was competently completed in two hours. Our family is happy to have hot water again.
Michael Warren · ★★★★★ · Google · Dec 2024
The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 87 of 140 reviews · newest from Dec 2024 · BBB A+ accredited

4.9 (92 Google reviews) 14.9 mi from downtown Lake GenevaNot a 24/7 shop

4.9★ across 92 reviews (81 of 84 analyzed are 5★); water-heater mentioned 16 times with consistent praise; BBB A+ accredited with best-of-7-plumbers pricing cited on water heater installs.

Rating mix — of the 15 reviews we analyzed92 total on Google
513
40
30
20
12

What reviewers keep saying

  • Water heater installs dominate with 16 mentions; one reviewer got best price of 7 bids and tech arrived within an hour of contact (cited in 2 of 84 reviews)
  • Sub-hour response on emergency water heater leak; called in afternoon, tech dispatched in under 60 minutes (cited in 2 of 84 reviews)
  • No commission-based upselling per 1 reviewer; owner Shane and techs described as upfront on pricing without rip-off tactics (cited in 2 of 84 reviews)

What reviewers complain about

  • poor_workmanship flagged in 2 of 84 reviews — thin signal but present; no specifics available from analyzed quotes (1 of 84 reviews)
What reviewers praise
Always very happy with my experience with these guys, it's been a few visits and multiple issues. I've spoken to Shane the owner and been visited by Christian and Ethan - all very knowledgeable and very helpful. After a bad experience with a company whose …
David Cameron · ★★★★★ · Google · Dec 2025
The most critical take we found
They do not disclose up front that there is a $135 trip fee just for an assessment that is in addition too any final fees and charges. This is approximately double other plumbers in the area, who also include their trip fee in the final cost if you choose to …
Christopher West · · Google · Sep 2025

We read 84 of 92 reviews · newest from Dec 2025 · BBB A+ accredited

3

On Point Plumbing

Top pickSmall track record
5.0 (11 Google reviews) 18.8 mi from downtown Lake GenevaNot a 24/7 shop

5★ / 11 reviews; all 11 are 5-star; Matt Alcala named personally across multiple reviews — arrived within 1 hour at 5am for sewage pump failure, responded in under 20 min, and came in under the estimated price on piping repairs.

Rating mix — of the 11 reviews we analyzed
511
40
30
20
10

What reviewers keep saying

  • Emergency response at 5am documented: sewage pump failure called at 5am, plumber on-site within 1 hour (themeCounts.weekend_or_emergency=1, fast_response=1). (cited in 1 of 11 reviews)
  • Came in under quoted price in at least 1 review; holiday-weekend visit with no extra charge; work on 100+ year-old pipes across multiple visits at 'very reasonable cost' (themeCounts.fair_pricing=3). (cited in 3 of 11 reviews)
  • Workmanship praised in 6 of 11 reviews (themeCounts.workmanship=6); multi-visit reliability on century-old pipes with accurate diagnosis each time. (cited in 3 of 11 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
It's important to find a plumber and electrician in your area, one that you are confident that you can trust. I am happy that I found that plumber today. Matt Alcala from On Point Pluming came to my home and fixed a drain that had been giving me problems. …
Ryan Peterson · ★★★★★ · Google · Dec 2019
The most critical take we found

No critical reviews among the 11 we analyzed — there is nothing negative to quote yet.

We read 11 of 11 reviews · newest from Dec 2019

4

Master Services Inc.

Top pick24/7 per Google listing
4.7 (1,046 Google reviews) 2.6 mi from downtown Lake Geneva

Master Services holds 4.7 stars on 1,046 Google reviews; technician arrived at night to inspect a failed furnace, walked through all options, and 3-tech team coordinated same-day service with camera scope and ductwork cleaning.

Rating mix — of the 5 reviews we analyzed1,046 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 1,046 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Same-day coordination confirmed: Morgan called ahead, Mitchell and Riley arrived within an hour, walked through full procedure and answered all questions throughout the day per 1 of 5 reviews (cited in 1 of 5 reviews)
  • Night-time furnace inspection: Richard arrived at night, explained all options including financing and veteran's discount per 1 of 5 reviews (cited in 1 of 5 reviews)
  • Camera scope + main drain cleaning showed extra effort: ran larger blade after initial pass wasn't clean enough, confirmed clear drain (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Carlos did an excellent job of cleaning and evaluating our furnace system. He recommended first change batteries on thermostat, did pan treatment and flame sensor. Advised UV light needed replace, quoted price and will do that when check air conditioner in …
Marilyn Woolley · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 1,046 reviews · newest from Mar 2026

5

Advanced Water Heating Solutions

Top pick24/7 per Google listing
5.0 (90 Google reviews)4.6 on Yelp (65) 17.5 mi from downtown Lake Geneva

5.0★ on 90 reviews; 97 of 100 analyzed are 5-star; water-heater mentioned in 30 reviews with fast_response=30 — same-day and short-notice installs dominate; Anthony cited by name across multiple quotes for no-upsell, clean installs.

Rating mix — of the 15 reviews we analyzed90 total on Google
511
40
30
20
14

Why we're cautious

  • 1-star Yelp review documents a warranty/claim job: initial visit 2 weeks after claim, ordered part, then 4 missed appointments and unreturned calls over 2 months — poor_workmanship flag in signals. (1 of 100 reviews)
  • slow_response documented in 2 reviews including 1 Yelp account where a warranty claim took 2 months with multiple no-shows and unreturned calls. (1 of 100 reviews)

To be fair

  • Same-day water heater install confirmed across multiple reviews including midnight-failure scenario handled the following afternoon. (cited in 2 of 100 reviews)
  • No-upsell, transparent pricing: 'No upsell, just quality work at a fair price. No surprises' per 1 reviewer on a relief valve diagnosis — fair_pricing=8 in themeCounts. (cited in 1 of 100 reviews)
  • Workmanship details cited: old water heater disposal included; drain snaked as a courtesy during install; tankless install handled with additional plumbing help beyond scope. (cited in 2 of 100 reviews)
What reviewers praise
Anthony gave us a great price on a new water heater. He and his apprentice installed it promptly, disposed of our old water heater and cleaned up the area. We are very happy with Advanced Water Heating Solutions!
Jim Gleeson · ★★★★★ · Google · Feb 2026
The most critical take we found
hey never contacted me and therefore have moved on. it continues to amaze me how all of these local companies repeatedly lower the bar of customer service
Brian Y. · · Yelp · Dec 2024

We read 100 of 90 reviews · newest from Feb 2026

Worth a look — with caveats

Real strengths, but read the concerns first
6

ASAP Plumbing

Caveats apply24/7 per Google listing
4.9 (437 Google reviews) 17.0 mi from downtown Lake Geneva

437 Google reviews at 4.9 stars and BBB-accredited A+. 25 of 90 analyzed reviews call out fast response; water heater (11) and emergency calls (4) are common jobs. But 16 reviews mention pricing and at least one customer was charged $877 for a misdiagnosed leak.

Rating mix — of the 15 reviews we analyzed437 total on Google
59
40
31
21
14

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

  • One customer was charged $877 for a drain fix that turned out to be a shower-pan issue — second tech corrected the diagnosis less than two weeks later (1 of 90 reviews)
  • Pricing complaints are surfacing — 16 reviews mention cost, with one longtime customer saying prices are up 600% as the company has grown (1 of 90 reviews)
  • Scheduling and job-completion timing have slipped — same reviewer notes getting a job done on time is challenging (1 of 90 reviews)

To be fair

  • 25 of 90 analyzed reviews cite fast response — one customer had a tech on-site within 30 minutes of calling (cited in 3 of 90 reviews)
  • Burst-pipe emergency call handled same-day — manager personally arranged a tech after-hours (cited in 1 of 90 reviews)
  • Water heater replacements (11 mentions) and gas-line work are repeat strengths — techs called out by name (Bajro Menzil, Luise) (cited in 2 of 90 reviews)
What reviewers praise
Working with ASAP is one of the Most Professional and caring Team I have ever worked with. Moving forward I will never need to call anyone else. Thank you so much for everything!
Tim Peters · ★★★★★ · Google · May 2026
The most critical take we found
Buyer beware, my mistake of accepting promised work without getting it in writing. Then when I agreed to concede and have them fix a shower that wasn’t working, it was misdiagnosed by them as a diverter issue. I was charged over $600 for mineral clog on the …
jonna bieber · · Google · May 2026

We read 90 of 437 reviews · newest from May 2026 · BBB A+ accredited

7

Ellison Plumbing & Heating, Inc.

Caveats applySmall track record
4.2 (5 Google reviews) 14.3 mi from downtown Lake GenevaNot a 24/7 shop

Small Harvard shop with only 5 Google reviews — all 5-star but a thin sample. Reviewers cite on-time arrival, reasonable rates, and a fast response on at least one call. Not enough data to confirm after-hours emergency capability.

Rating mix — of the 4 reviews we analyzed5 total on Google
54
40
30
20
10

Small sample — we've analyzed only 4 of 5 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Reviewers mention reasonable pricing and on-time arrival on the first visit (cited in 2 of 4 reviews)
  • One reviewer specifically calls out a fast response and good overall experience (cited in 1 of 4 reviews)

What reviewers complain about

  • Only 5 Google reviews total — too thin a sample to gauge consistency or emergency reliability (1 of 4 reviews)
What reviewers praise
The tech was on time with a smile on his face. The work was excellent and informative. The prices were very reasonable. It was my first experience with Ellison and will recommend them. Thanks for the service. Phil
Phil Jacobsen · ★★★★★ · Google · Sep 2020
The most critical take we found

No critical reviews among the 4 we analyzed — there is nothing negative to quote yet.

We read 4 of 5 reviews · newest from Sep 2020

We'd keep looking

The average rating hides complaint patterns we can't ignore
8

M J Plumbing

We'd call someone else firstSmall track record
4.8 (19 Google reviews)3.0 on Yelp (4) 17.0 mi from downtown Lake GenevaNot a 24/7 shop

4.8★ across 19 reviews but 3 of 18 analyzed are 1★ (reviewConsistency 0.444); standout water-line advocacy against city billing, but 2 nearly identical 1-star reviews allege owner refused to cover electrical damage he caused.

Rating mix — of the 15 reviews we analyzed19 total on Google
512
40
30
20
13

Why we're cautious

  • 2 reviewers (Yelp + Google, same complaint) allege owner admittedly cut through electrical wires on hose bib job and refused to compensate — identical text suggests same person, but complaint is documented and unresolved (2 of 18 reviews)
  • 1-star Yelp review from water softener job: improper sweated connection leaked, owner stopped returning calls after partial fix (1 of 18 reviews)
  • reviewConsistency of 0.444 — lowest in Woodstock batch; 3 of 18 reviews are 1-star suggesting significant quality variance for a small operation (2 of 18 reviews)

To be fair

  • Went to bat with city of Woodstock to get water service line repair covered by municipality — advocacy beyond scope of work (cited in 1 of 18 reviews)
  • Sewer line diagnosis and replacement done quickly with clear homeowner education; 3 other plumbers had previously failed to diagnose same problem (cited in 2 of 18 reviews)
What reviewers praise
These are the guys you want to call for your plumbing needs! They replaced my water service line in my front yard after another plumber's worked failed. Matt went to bat for me with the city of Woodstock and got them to pick up the bill. They took extra …
Jon Phelps · ★★★★★ · Google · Nov 2024
The most critical take we found
I hired Matthew Haulotte owner of MJ Plumbing to replace a leaking hose bib. While doing so he admittedly cut through electrical wires. I now have multiple outlets that are not working and he is refusing to repair the damages he caused. As a reasonable …
Doug K. · · Yelp · Dec 2024

We read 18 of 19 reviews · newest from Dec 2024

9

Community Plumbing Company

We'd call someone else firstSmall track record
3.9 (25 Google reviews)2.3 on Yelp (3) 18.9 mi from downtown Lake GenevaNot a 24/7 shop

3.9 stars from 25 reviews with high polarization (8 one-stars vs 15 five-stars) — water heater turnaround can be under 3 hours, but no-shows and unreturned calls documented repeatedly.

Rating mix — of the 15 reviews we analyzed25 total on Google
57
40
30
21
17

Why we're cautious

  • Warranty refund withheld 3+ months; 3 calls ignored after receiving payment — documented in review tvHt6NhdLwiIHqDGAhNg. (1 of 25 reviews)
  • No-show without notice after confirmed appointment, then unreachable all weekend — documented across 2 reviews (YbXpiifoJPF6NCsjkFeO, OqVmYUBFnuhCqUNLYqMg). (2 of 25 reviews)
  • Poor follow-through after diagnosis — told customer to expect a scheduling call, then went silent for 10+ days (review E8xgc0DejCoO0dzRpBmJ). (1 of 25 reviews)

To be fair

  • Water heater call-to-install in under 3 hours documented in 1 review; fast_response=3 across 25 analyzed reviews. (cited in 2 of 25 reviews)
  • Fair pricing and quality workmanship cited together in 1 of 25 reviews (themeCounts.fair_pricing=2, workmanship=4). (cited in 2 of 25 reviews)
What reviewers praise
I believe in supporting local. Had what I believed to be a water leak. They came out diagnosed the need for a replacement was really going to try and come back out the same day but not likely when the leak worsened overnight they were out early on Friday and …
Donna Tuman · ★★★★★ · Google · Dec 2024
The most critical take we found
have an old furnace that warms the house since probably the 50s, 60s that was going on strong till my family and I moved in. Year or two later it stops working. We called about it to get it fixed sometime last month saying they'll give us a call about a …
Yuki Gonzalez (Sky Knight, Shane Gang) · · Google · Nov 2019

We read 25 of 25 reviews · newest from Dec 2024

10

Hartwig Mechanical

We'd call someone else firstSmall track record
3.6 (40 Google reviews) 14.2 mi from downtown Lake GenevaNot a 24/7 shop

40 Google reviews at 3.6 stars — split sharply: 20 five-star vs 12 one-star out of 36 analyzed. Review consistency 0.146. One reviewer had a tech on-site within an hour of a burst pipe, but multiple complaints concern driver behavior and one alleges a scheduling no-show.

Rating mix — of the 15 reviews we analyzed40 total on Google
59
40
30
21
15

Why we're cautious

  • Multiple reviews complain about reckless driver behavior — red lights, passing stopped school buses, near-misses at train crossings (4 of 36 reviews)
  • One reviewer reports being treated rudely by staff (1 of 36 reviews)
  • Scheduling mistake cost a customer a day of wages and the company refused any discount or compensation (1 of 36 reviews)

To be fair

  • Burst-pipe response within one hour documented in a 5-star review (cited in 1 of 36 reviews)
  • Property-management client cites prompt service requests and proactive coordination (cited in 1 of 36 reviews)
  • Named tech Jack came out three separate times to complete a farmhouse job — quality workmanship called out (cited in 1 of 36 reviews)
What reviewers praise
Jack is amazing! The old farm house we rent was not an easy job and he came out 3 separate times to get everything done, and done right. Quality workmanship and to top it off he is the nicest guy! Would recommend Hartwig (especially Jack!) to everyone. Thank …
Christie Moors · ★★★★★ · Google · Dec 2021
The most critical take we found
One of your drivers just straight up ran a red light in downtown west Dundee just now. And then when I passed him I saw he was on his phone. Please tell your drivers to be safe, as some of us have precious cargo (kids) in our vehicles.
Brittny Jablonski · · Google · Dec 2025

We read 36 of 40 reviews · newest from Dec 2025

11

Koenen's Water Works Plumbing Co. LLC

We'd call someone else first
4.6 (86 Google reviews) 12.3 mi from downtown Lake GenevaNot a 24/7 shop

Dispatches techs within hours even on Monday mornings and tackles complex jobs (water heaters, tank replacements, remodels) without cutting corners on explanation.

Rating mix — of the 5 reviews we analyzed86 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 86 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Emergency responsiveness: Called at 8am Monday, technician arrived by 11am same day with job completed within the hour (cited in 1 of 5 reviews)
  • Handles urgent problems rapidly: Successfully sourced and installed propane water heater next day during cold snap emergency (cited in 1 of 5 reviews)
  • Communication and education: 4 of 5 reviews specifically praise clear explanations, walking through issues, and thorough equipment education (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Nick did an amazing job! He promptly assembled and installed my new toilet, installed my bathroom sink vanity, and fixed an issue I was having with my washer leaking. Everything works perfectly now, and I can already tell it’s going to save me money on my …
Lindsey Kessler · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 86 reviews · newest from Mar 2026

12

Solofra Plumbing & Heating

We'd call someone else first
4.4 (57 Google reviews) 11.1 mi from downtown Lake GenevaNot a 24/7 shop

Excellent emergency response and skilled work, but billing practices are inconsistent—some customers report being charged for full labor hours despite minimal on-site time.

Rating mix — of the 5 reviews we analyzed57 total on Google
53
40
30
20
12

Small sample — we've analyzed only 5 of 57 reviews so far. Treat this as a first read.

Why we're cautious

  • Professionalism and respect for property concerns: 1 severe review documented technicians entering home with muddy boots despite visible shoe-removal signage and alleged inappropriate workplace conduct during inspection (1 of 5 reviews)
  • High score variance (37 points) driven by two 1-star reviews citing billing/warranty and behavior issues versus four 5-star reviews, suggesting inconsistent service delivery or customer experience (2 of 5 reviews)
  • Labor billing inconsistencies: 1 reviewer charged 4 hours of labor for less than 1 hour of on-site work, with 2 technicians dispatched to a single-person job and labor billed from shop departure time (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: 2 of 5 reviewers specifically praised same-day or near-immediate arrival and setup within 24 hours (cited in 2 of 5 reviews)
  • Strong workmanship and customer service: 3 of 5 reviewers highlighted skilled, efficient work and professional demeanor (cited in 3 of 5 reviews)
  • Long-term customer retention: at least 1 reviewer reports using Solofra for multiple plumbing needs over several years (cited in 1 of 5 reviews)
What reviewers praise
We have used Solofra for all of our plumbing needs for several years. They are skilled, efficient, polite, and reasonably priced. I recommend them most highly!
Moni Ledtke · ★★★★★ · Google · Jun 2025
The most critical take we found
Classless business. I wouldn’t use or recommend. I didn’t even hire this company, but the people in the process of buying my home wanted to have the septic and well inspected so this is the company that came out to inspect. I contacted the owner and he stated …
James Gray · · Google · Jul 2024

We read 5 of 57 reviews · newest from Jun 2025

13

Hartwig Plumbing & Heating

We'd call someone else firstSmall track record
5.0 (1 Google reviews) 14.2 mi from downtown Lake GenevaNot a 24/7 shop

Only 1 Google review on file (5 stars) — far too little data to draw conclusions. Holds an A+ BBB rating but is not BBB-accredited. The single review cites quality work and a friendly team.

Rating mix — of the 1 review we analyzed
51
40
30
20
10

Small sample — we've analyzed only 1 of 1 reviews so far. Treat this as a first read.

What reviewers keep saying

  • The single visible reviewer cites quality work and a friendly, professional team (cited in 1 of 1 reviews)

What reviewers complain about

  • Only 1 Google review on file — not enough data to verify consistency, emergency capability, or pricing (1 of 1 reviews)
What reviewers praise
Quality work and a friendly, professional team!
Edward Niedfeldt · ★★★★★ · Google · Sep 2024
The most critical take we found

No critical reviews among the 1 we analyzed — there is nothing negative to quote yet.

We read 1 of 1 reviews · newest from Sep 2024

14

Cool Plumbing - Woodstock

We'd call someone else firstSmall track record
3.5 (4 Google reviews) 19.0 mi from downtown Lake GenevaNot a 24/7 shop

Cool Plumbing Woodstock has only 4 Google reviews (3.5 stars) with 3 analyzed; only 1 is a verified plumbing review. Insufficient data to assess service quality — do not rely on signals here.

Rating mix — of the 3 reviews we analyzed4 total on Google
52
40
30
20
11

Small sample — we've analyzed only 3 of 4 reviews so far. Treat this as a first read.

What reviewers keep saying

  • 1 plumbing-specific review praises fast, quality work and competitive pricing. (cited in 1 of 3 reviews)

What reviewers complain about

  • Only 1 plumbing-relevant review exists in the dataset; 2 of 3 evidence quotes are clearly reviews of a different business (a bed-and-breakfast), making quality assessment unreliable. (1 of 3 reviews)
What reviewers praise
My wife and her four sisters stayed here the night before our wedding. The owners and hosts are so kind hearted and make sure your stay is one to remember. She felt so special while staying at the B&B. She never stops talking about how wonderful the food was. …
justin schmarje · ★★★★★ · Google · Jun 2015
The most critical take we found
Wanted to make a reservation 4/4/14 and called twice, but only got an answering machine/voicemail and never a callback. I guess the owners of this place aren't interested in actually having anyone stay at their bed-and-breakfast. We're in Woodstock regularly …
Jules Schatz · · Google · Apr 2014

We read 3 of 4 reviews · newest from Jun 2015

Also serving Lake Geneva — not enough reviews to rank

We don't rank a plumber until we've read enough reviews to have an opinion. Ratings below are Google's, not ours.

Ex-Stink Plumbing & Sewer 4.9 (657 Google reviews) · Fox River Grove · 19.8 mi Call
J. Blanton Plumbing, Sewer & Drain 4.7 (500 Google reviews) · McHenry · 19.4 mi Call
Family Rooter Plumbing and Sewer IL 4.8 (144 Google reviews) · Fox River Grove · 19.8 mi Call
K.B.I Sewer & Drainage 4.8 (113 Google reviews) · McHenry · 17.5 mi Call

What reviewers complain about in Lake Geneva

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Advanced Water Heating Solutions1-star Yelp review documents a warranty/claim job: initial visit 2 weeks after claim, ordered part, then 4 missed appointments and unreturned calls over 2 months — poor_workmanship flag in signals.
  • ASAP PlumbingOne customer was charged $877 for a drain fix that turned out to be a shower-pan issue — second tech corrected the diagnosis less than two weeks later
  • M J Plumbing2 reviewers (Yelp + Google, same complaint) allege owner admittedly cut through electrical wires on hose bib job and refused to compensate — identical text suggests same person, but complaint is documented and unresolved
  • M J Plumbing1-star Yelp review from water softener job: improper sweated connection leaked, owner stopped returning calls after partial fix
  • Community Plumbing CompanyWarranty refund withheld 3+ months; 3 calls ignored after receiving payment — documented in review tvHt6NhdLwiIHqDGAhNg.
  • Community Plumbing CompanyNo-show without notice after confirmed appointment, then unreachable all weekend — documented across 2 reviews (YbXpiifoJPF6NCsjkFeO, OqVmYUBFnuhCqUNLYqMg).
  • Community Plumbing CompanyPoor follow-through after diagnosis — told customer to expect a scheduling call, then went silent for 10+ days (review E8xgc0DejCoO0dzRpBmJ).
  • Hartwig MechanicalMultiple reviews complain about reckless driver behavior — red lights, passing stopped school buses, near-misses at train crossings

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Lake Geneva we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 474 reviews across 14 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Delavan, Elkhorn, Fontana, Lyons, Springfield, Williams Bay — this Lake Geneva guide covers those areas.

Nearby city guides