Advanced Water Heating Solutions
Plumber · Fox Lake, IL · Open 24 hours per Google listing
Our verdict
5.0★ on 90 reviews; 97 of 100 analyzed are 5-star; water-heater mentioned in 30 reviews with fast_response=30 — same-day and short-notice installs dominate; Anthony cited by name across multiple quotes for no-upsell, clean installs.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 100 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
What reviewers praise
Same-day water heater install confirmed across multiple reviews including midnight-failure scenario handled the following afternoon.
2 cited reviews
“Hot water heater blew at midnight last night. Called this morning and guys were here this afternoon to install a new one. Friendly guys, professional service, quality workmanship. Well done!”
“Anthony explained the process, answered all our questions, and had the expertise to handle a difficulty that cropped up during the install due to the specifics of our house! Very professional!”
No-upsell, transparent pricing: 'No upsell, just quality work at a fair price. No surprises' per 1 reviewer on a relief valve diagnosis — fair_pricing=8 in themeCounts.
1 cited review
“I highly recommend Anthony and his team for any issues with hot water tank. They came out short notice and quickly assessed that I needed a relief valve. No upsell, just quality work at a fair price. No surprises.”
Workmanship details cited: old water heater disposal included; drain snaked as a courtesy during install; tankless install handled with additional plumbing help beyond scope.
Cited in 2 of the 100 reviews we analyzed.
What reviewers report — the concerns
Other directories bury these. We think you should read them before you call. Every concern below comes from the reviews it cites.
Red flag
1-star Yelp review documents a warranty/claim job: initial visit 2 weeks after claim, ordered part, then 4 missed appointments and unreturned calls over 2 months — poor_workmanship flag in signals.
“This has been a really disappointing experience. My claim was started on 1/17/18 and today is 3/12/18. It took them 2 weeks to come out initially... I Called them again around 2/21/18 we scheduled for them to come out on the 3/2/18 they did not show up nor did they call”
slow_response documented in 2 reviews including 1 Yelp account where a warranty claim took 2 months with multiple no-shows and unreturned calls.
“This has been a really disappointing experience. My claim was started on 1/17/18 and today is 3/12/18. It took them 2 weeks to come out initially... I Called them again around 2/21/18 we scheduled for them to come out on the 3/2/18 they did not show up nor did they call”
Keep it in proportion: these concerns are cited in 1 of the 100 reviews we analyzed. Most reviewers report positive experiences — see the full rating picture below.
The evidence — in reviewers' own words
Critical
“hey never contacted me and therefore have moved on. it continues to amaze me how all of these local companies repeatedly lower the bar of customer service”
“If I knew how unprofessional they were in advance, I won't hire this company. My central air conditioning unit did not produce cold air. The technician came and told us the motor was not functioning, and should be replaced. They would charge $600. The next day when he came, they would charge $800.That's fine as long as getting it fixed. The motor was replaced, and 3 days later, the air conditioning unit was not …”
“NO RESPECT FOR TIME. Cancelled set appointments 3 times in a month. I empathize and understand that emergency work (ie homes with no heat) comes first, but I never was contacted to schedule a new appointment. After finally taking the initiative myself to set up a new appointment online to be at the house today for them to perform the work, I was called 15 mins prior to the appointment and notified they would be …”
Positive
“Anthony gave us a great price on a new water heater. He and his apprentice installed it promptly, disposed of our old water heater and cleaned up the area. We are very happy with Advanced Water Heating Solutions!”
“Anthony has done great work for us in the past, so we talked with him about a larger utility tub to replace the old small utility tub in our basement. He gave us a nice price, and spent a few weeks helping us decide on a new unit. When all was done, we had a nice, new utility tub sitting in our basement. Great job, and all looked fantastic. Would without a doubt recommend Anthony and his company to friends due to …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Newest review in our sample: Feb 2026.
Across platforms
Google 5.0★ (90 reviews) vs Yelp 1-star accounts documenting a 2-month warranty no-show pattern. Yelp negatives involve warranty/claim jobs specifically — may reflect different service quality tier.
Should you hire Advanced Water Heating Solutions?
Best for
- Budget-conscious homeowners
- Water heater install/repair
Hire if
- You need high-quality work that holds up over time
- You need transparent, predictable pricing with no surprise fees
Think twice if
- You need airtight scheduling and guaranteed arrival times
- You need detailed walkthroughs and written estimates before work starts
Advice derived from the review analysis above — how we decide.
Own Advanced Water Heating Solutions?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Advanced Water Heating Solutionsisn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: New Munster · Bristol · Algonquin · Libertyville