Master Services Inc.
Plumber · Kenosha, WI · Open 24 hours per Google listing
Our verdict
Master Services holds 4.7 stars on 1,046 Google reviews; technician arrived at night to inspect a failed furnace, walked through all options, and 3-tech team coordinated same-day service with camera scope and ductwork cleaning.
Scores are our editorial reading of published customer reviews — not a verification, license check, or guarantee.
Our opinion, based on the 5 reviews we analyzed from Google, Yelp and BBB · Analysis updated Jun 2026 · How we decide ↗
Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.
Only 5 reviews analyzed — treat this assessment as a first impression, not a track record.
What reviewers praise
Same-day coordination confirmed: Morgan called ahead, Mitchell and Riley arrived within an hour, walked through full procedure and answered all questions throughout the day per 1 of 5 reviews
1 cited review
“All three of our technicians were amazing! Morgan communicated effectively with us previous to, and up to his arrival. After discussion of all pertinent details, he called for same day service which was perfect for our situation. Upon arrival a hour later, Mitchell and Riley explained well what they were here for and the exact procedures they would follow, and why.”
Night-time furnace inspection: Richard arrived at night, explained all options including financing and veteran's discount per 1 of 5 reviews
1 cited review
“I have been using Master Services for several years now, and I have consistently been very satisfied with their work. Richard was the technician who came out at night to inspect my furnace. He clearly explained that it was no longer safe or repairable due to unfixable circumstances. He took the time to walk me through all of my options, explained the differences.”
Camera scope + main drain cleaning showed extra effort: ran larger blade after initial pass wasn't clean enough, confirmed clear drain
1 cited review
“Had a great experience. They cleared my main drain, ran a scope down to check it, and felt they could do better and ran a larger blade down again. The extra effort paid off and the scope showed a nice clean drain. Great work and highly recommend!”
What reviewers report — the concerns
We looked for patterns of complaints in the 5reviews we analyzed and didn't find any. That's rare — but it's a reading of published reviews, not a guarantee.
The evidence — in reviewers' own words
Positive
“Carlos did an excellent job of cleaning and evaluating our furnace system. He recommended first change batteries on thermostat, did pan treatment and flame sensor. Advised UV light needed replace, quoted price and will do that when check air conditioner in late spring. Friendly and Professional. Great Job”
“Master Services provided exceptional customer service while inspecting and servicing my furnaces. Carlos carefully inspected the units and thoughtfully explained the report, providing photos and descriptions of both functional equipment and the parts that needed attention. Kaden came the following day and his team cleaned all the ductwork with minimum disruption in the house. I am so thrilled to have a clean, …”
Quotes are reproduced verbatim from public reviews on the platforms shown; we select which to feature, and selection reflects our editorial judgment. Report a quote that doesn't match its source ↗
The rating picture
Small sample — we've analyzed only 5 of 1,046 reviews so far. Treat this as a first read.
Newest review in our sample: Mar 2026.
Should you hire Master Services Inc.?
Best for
- Emergency and same-day calls
Hire if
- You need a plumber who actually shows up when scheduled
- You need high-quality work that holds up over time
Think twice if
- You need rock-bottom prices with zero flexibility on the quote
- You need warranty-grade work on a complex or high-stakes install
Advice derived from the review analysis above — how we decide.
Own Master Services Inc.?
You can respond to our analysis, correct business facts, or dispute the accuracy of a quoted review. Responses that check out get published on this page, and factual errors get corrected — see our corrections policy. We don't remove accurate quotes, but we'll re-run your assessment as your reviews change.
Find plumbers near you
Master Services Inc.isn't in one of our ranked city guides yet — the nearest covered markets are below.
Nearby: Lake Geneva · New Munster · Harvard · Eagle