The 15 24/7 plumbers serving Provo

These 15 plumbers list 24/7 hours on their Google profiles — a claim they publish, not something we tested. We read 1,287 of their reviews for what actually happens after hours: where reviewers describe a real 2 a.m. call, that evidence is quoted below; where no review mentions after-hours response either way, the card says that too. Rankings are not for sale.

Updated Jul 11, 202620-mile radius of downtown ProvoHow we rank

How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 1,287 reviews across 15 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Before you call anyone: shut off your main water valve. Then start at the top — every card is one tap to call. Not urgent? See all ranked plumbers in Provo →

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts

Expert Services - Plumbing, Heating, Air & Electrical

Top pick24/7 per Google listing

4.9 (1,269 Google reviews) 6.5 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

93 reviews analyzed and 90 are 5-star with 53 professionalism mentions; water-heater (16) and plumber-cost (13) dominate, with one 2-star sewer-line dispute.

Rating mix — of the 15 reviews we analyzed1,269 total on Google

5★14

4★0

3★0

2★1

1★0

Why we're cautious

Long detailed 2-star alleges shifting scope on sewer-line replacement and unresponsiveness on follow-up (1 of 93 reviews)
One 2-star review describes a sewer-line evaluation that became a 6-figure replacement push with communication breakdowns (1 of 93 reviews)

To be fair

Water-heater work leads service mentions (16) with tankless conversions done same-day (cited in 3 of 93 reviews)
Weekend sewer-clog response within an hour cited (cited in 1 of 93 reviews)
Multi-trade scope (plumbing + electrical + HVAC) with same-day swap-outs documented (cited in 2 of 93 reviews)

What reviewers praise

“Cristian was great! Easy to work, answered all of our questions, left the site clean. Super professional. Thank you!”

Nicole Elkington · ★★★★★ · Google · Dec 2025

The most critical take we found

“I moved into my home in 2020. The property is an older fixer, built in 1968, and this marked my first experience with a major renovation. I hired Expert to complete several significant projects, including the installation of water lines, electrical work, and …”

thomas kammerer · ★★ · Google · Jan 2026

We read 93 of 1,269 reviews · newest from Dec 2025

(801) 224-8118

Full report →Website ↗

Llewellyn Plumbing Inc.

Top pick24/7 per Google listing

5.0 (881 Google reviews)5.0 on Yelp (3) 7.8 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

100/100 five-star reviews; Todd handles intake by text and replaced a main water line without digging up most of the yard. Same-team Llewellyn as the Provo location.

Rating mix — of the 15 reviews we analyzed881 total on Google

5★15

4★0

3★0

2★0

1★0

What reviewers keep saying

Todd responded within minutes to a softener inquiry and had a Titan IV installed in under an hour the next day (cited in 2 of 100 reviews)
Replaced an entire main water line affordably without digging up most of the yard, on short scheduling notice (cited in 1 of 100 reviews)
Photo-based diagnostics via text — Todd identified warranty-covered water heater parts before dispatching (cited in 1 of 100 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“I was very impressed with Llewellyn Plumbing! I had them come to my home in Salem to replace a shower drain and valve for a shower remodel that I'm doing. They were very good about keeping me informed on when their employee would be here. When Cameron …”

Brett Christensen · ★★★★★ · Google · Mar 2026

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 100 of 881 reviews · newest from Mar 2026

(801) 899-9431

Full report →Website ↗

Worth a look — with caveats

Real strengths, but read the concerns first

Black Diamond Experts, Electric, Plumbing, HVAC

Caveats apply24/7 per Google listing

4.8 (975 Google reviews) 5.0 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

96 reviews analyzed, 90 are 5-star but 6 are 1-star — 5 slow_response complaints including a 3-week reschedule offered the morning of the appointment.

Rating mix — of the 15 reviews we analyzed975 total on Google

5★10

4★0

3★0

2★0

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Same-day cancellation with 3-week reschedule offered — 1-star review calls this unacceptable (1 of 96 reviews)
5 slow_response complaints in 96 reviews — one customer was told the next slot was 3 weeks out, morning of the original appointment (1 of 96 reviews)

To be fair

22 workmanship and 49 professional mentions across 96 reviews — HVAC + electric + plumbing scope handled by one company (cited in 3 of 96 reviews)
Manufacturer warranty work completed at no charge per evidence quote (cited in 1 of 96 reviews)
Same-day or next-day diagnostic-to-fix turnaround documented for furnace failures (cited in 2 of 96 reviews)

What reviewers praise

“Todd and Joe repaired a shorted neutral and added a 220v circuit in our garage. They were thorough, careful, and kept me in the loop throughout the work. Joe did the diagnostic work on the fist visit, and Todd and Joe wrapped everything up in an afternoon …”

Michael Johnson · ★★★★★ · Google · Dec 2025

The most critical take we found

“I scheduled an appointment at the beginning of the week, but they texted on the morning of the scheduled appointment (at the end of the week) saying that they were canceling and asking if they could reschedule it in three weeks, which is their first available …”

Anusha Mandava · ★ · Google · Dec 2024

We read 96 of 975 reviews · newest from Dec 2025

(385) 449-0530

Full report →Website ↗

Parley's Plumbing, Heating & Air Conditioning

Caveats apply24/7 per Google listing

4.8 (793 Google reviews)4.0 on Yelp (18) 6.3 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

93 of 100 analyzed at 5 stars with themeCounts.fast_response=17 and fair_pricing=7; one Yelp reviewer reports $247 for under-an-hour copper pipe leak fix.

Rating mix — of the 15 reviews we analyzed793 total on Google

5★9

4★1

3★1

2★0

1★4

What reviewers keep saying

Same-day service called out specifically — same-day-plumber mentioned 8 times with fair_pricing=7 (cited in 2 of 100 reviews)
20% under big-company quotes on heater/AC/water-heater bundle with cleaner site protocol (cited in 2 of 100 reviews)
Saturday-night emergency response — pinhole leak repaired within an hour and restoration company arranged same evening (cited in 1 of 100 reviews)

What reviewers complain about

Two yelp reviewers describe pricing as steep — $247 for under-an-hour leak fix vs $120/hr alternative (1 of 100 reviews)

What reviewers praise

“Parley Plumbing was prompt and pleasant. They performed quickly with no disruption to our daily routine. Their diagnostic skills were superior to our other quotes. They left the place clean and tidy. I am having them back for a new heater /AC and water heart. …”

Wayne Lindsey · ★★★★★ · Google · Dec 2025

The most critical take we found

“Overpriced! Less than an hour to detect and fix a simple leak in the end of a copper pipe fix-was billed $247.00. Should have used "In-Line" plumbing company in Utah (as I have before) at $120.00 an hour.”

D M. · ★ · Yelp · Nov 2012

We read 100 of 793 reviews · newest from Dec 2025

(801) 226-3033

Full report →Website ↗

Roto-Rooter Plumbing & Water Cleanup

Caveats apply24/7 per Google listing

4.8 (1,262 Google reviews)2.6 on Yelp (7) 2.2 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

95 reviews analyzed, 83 are 5-star but 8 are 1-star — sewer (9) and toilet (6) lead service mentions with one published no-show complaint.

Rating mix — of the 15 reviews we analyzed1,262 total on Google

5★8

4★1

3★0

2★1

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

No-show on a scheduled appointment after customer cancelled work meetings — 'waited for hours and hours' (1 of 95 reviews)
2+ hours late on a scheduled inspection and unreachable by phone per 2025 review (1 of 95 reviews)
8 of 95 reviews are 1-star — slow_response theme appears 3 times with one cancelled-meeting no-show (2 of 95 reviews)

To be fair

Same-day dispatch cited in evidence and 1 service-mention slug (cited in 1 of 95 reviews)
Weekend and late-night response — Abdul handled a weekend emergency and a late-night clog clear (cited in 2 of 95 reviews)
Drain-line work with camera inspection bundled in — flat-rate $508 main drain clean documented (cited in 1 of 95 reviews)

What reviewers praise

“Matthew was wonderful service tech. He came prepared for what we needed. Very knowledgeable. Our boxer really liked him as well.”

Deana Jorgensen · ★★★★★ · Google · Dec 2025

The most critical take we found

“I have a floor drain in my mechanical room that was draining slow when the water softener cycled. I called Roto-Rooter in Salt Lake City, Utah and they said they couldn't give prices over the phone and they would send a plumber over for free and look at it …”

Greg H. · ★ · Yelp · Dec 2022

We read 95 of 1,262 reviews · newest from Dec 2022 · BBB A+ accredited

(801) 656-6108

Full report →Website ↗

YES! Air Conditioning, Heating, Plumbing and Electric

Caveats apply24/7 per Google listing

4.8 (1,219 Google reviews)2.5 on Yelp (2) 1.1 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

84 of 93 analyzed at 5 stars and themeCounts.professional=35, but a 1-star review alleges $1000+ for valve and flapper swaps and another describes a $79 camera sale upselling a sewer line replacement.

Rating mix — of the 15 reviews we analyzed1,219 total on Google

5★12

4★0

3★0

2★0

1★3

Why we're cautious

$79 sewer camera promo escalated to a full sewer main replacement quote based on a snake hitting a blockage and murky camera footage (1 of 93 reviews)
Weekend charge of over $1000 for valve and flapper replacements flagged as predatory by reviewer (1 of 93 reviews)
Wrong-number callback never returned, then upsell pressure followed (1 of 93 reviews)

To be fair

Workmanship and professionalism cited together — themeCounts.workmanship=22 and professional=35 of 93 analyzed (cited in 3 of 93 reviews)
Upfront pricing called out specifically — technician communicated options before work began (cited in 2 of 93 reviews)

What reviewers praise

“Very friendly and thorough. I will only use YES for all my problems”

Rick Nielsen · ★★★★★ · Google · May 2026

The most critical take we found

“Thought they did a great job tuning my hvac. Until a month and half later I went to change my air filter and water all over. Because they didn't rehook the ac water hose. So now middle of the hottest week in June I'm letting my hvac dry out because it's got …”

Cirbie S. · ★ · Yelp · Jun 2024

We read 93 of 1,219 reviews · newest from Jun 2024

(801) 477-8464

Full report →Website ↗

Orem Plumbers & Drain Cleaning

Caveats apply24/7 per Google listingSmall track record

4.8 (43 Google reviews)5.0 on Yelp (1) 3.1 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

4.8★ Google, 43 reviews; only 1 analyzed — Thanksgiving Day toilet and garbage disposal replaced same day with 24/7 availability confirmed. Insufficient data for full synthesis.

Rating mix — of the 1 review we analyzed43 total on Google

5★1

4★0

3★0

2★0

1★0

Small sample — we've analyzed only 1 of 43 reviews so far. Treat this as a first read.

What reviewers keep saying

Thanksgiving Day 24/7 dispatch confirmed; toilet replacement with full option explanation completed same day. (cited in 1 of 1 reviews)

What reviewers complain about

No repeated complaints found in the reviews we've read.

What reviewers praise

“Nobody wants to deal with a toilet that won't flush or a garbage disposal that catches, especially on Thanksgiving, but that's exactly what happened to us. I found Mr. Rooter's contact info and their 24/7 availability and gave them a call. They sent two of …”

DeLaina T. · ★★★★★ · Yelp · Nov 2025

The most critical take we found

No critical reviews among the 1 we analyzed — there is nothing negative to quote yet.

We read 1 of 43 reviews · newest from Nov 2025

(385) 452-6008

Full report →

Beehive Plumbing Orem

Caveats apply24/7 per Google listing

4.8 (228 Google reviews) 3.0 mi from downtown Provo

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

85 reviews analyzed, 74 are 5-star but 7 are 1-star — one reviewer documents a 300% markup over competitor quotes on a fridge waterline repair.

Rating mix — of the 15 reviews we analyzed228 total on Google

5★8

4★0

3★1

2★0

1★6

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

300% pricing markup claim — reviewer compared quotes after the visit and felt their spouse was taken advantage of (1 of 85 reviews)
Last-minute same-day cancellation on a deadline-critical appointment with no fee accommodation (1 of 85 reviews)
Technician overheard being 'extremely unprofessional and disrespectful' to staff per 3-star review (1 of 85 reviews)

To be fair

33 professional and 14 workmanship themes across 85 reviews — Daniel and Warren Scott called out for clean welding and full-day diagnoses (cited in 2 of 85 reviews)
Same-day water-heater replacement coordinated quickly per recent review (cited in 1 of 85 reviews)

What reviewers praise

“Benj did a wonderful job and was done in less than an hour!! Great Job Benj!!!!”

Cheryl Apple · ★★★★★ · Google · Dec 2024

The most critical take we found

“We were just contacted that our plumbing appointment today was canceled last minute. We are on a strict deadline and needed the plumbing service before Monday or we lose thousands of dollars for our down payment . I tried to reschedule an appointment for …”

Julie Collings · ★ · Google · Oct 2025

We read 85 of 228 reviews · newest from Dec 2024

(801) 797-3350

Full report →Website ↗

Expert Services - Plumbing, Heating, Air & Electrical

Caveats apply24/7 per Google listing

4.8 (162 Google reviews) 1.0 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

82 of 90 analyzed at 5 stars with themeCounts.professional=48 and workmanship=13; Labor Day call answered in 30 minutes, but two 1-star reviews call it a $30 referral service.

Rating mix — of the 15 reviews we analyzed162 total on Google

5★11

4★0

3★0

2★2

1★2

Why we're cautious

1-star review describes the operation as a $30 referral list rather than a service provider (1 of 90 reviews)
Site cleanliness and property-respect complaint — trash left behind, electrical component damaged (1 of 90 reviews)
Two 1-star reviews allege a $30 referral fee/relay service model rather than direct work (1 of 90 reviews)

To be fair

Holiday and same-day response — tech arrived 30 minutes after a Labor Day call with no holiday surcharge (cited in 2 of 90 reviews)
No-pressure water heater diagnostics — Chandler S laid out options with pros and cons, no upsell on water softener pressure pump (cited in 3 of 90 reviews)
Free-consultation follow-through — Anthony returned at no extra cost to fix a water pressure issue after the initial shower-arm repair (cited in 2 of 90 reviews)

What reviewers praise

“I called Expert Plumbing to find out why I had a leak in my shower head arm. They sent someone out for a free consultation. Then, their technician Anthony that came out was so helpful and kind. We had to replace drywall around the shower head arm and so we …”

Cameron Gade · ★★★★★ · Google · Nov 2019

The most critical take we found

“I would give them one star... but at least they were nice! The technician that they sent wouldn’t go up into the our attic. He came over and got sheepish when he learned about the location of our furnace. Ultimately he concluded that he... wouldn’t fit... …”

Derek White · ★★ · Google · Oct 2019

We read 90 of 162 reviews · newest from Nov 2019

(385) 200-2671

Full report →Website ↗

Provo Plumbing Drain Services

Caveats apply24/7 per Google listingSmall track record

5.0 (25 Google reviews) 5.1 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

24 reviews analyzed, 23 are 5-star with 7 mentions of professionalism — drain, sewer, and slab-leak work appears across recent reviews.

Rating mix — of the 15 reviews we analyzed25 total on Google

5★15

4★0

3★0

2★0

1★0

Why we're cautious

Licensing concern raised — review claims 'they never send licensed professionals' (1 of 24 reviews)
One reviewer noted that prior visits had unlicensed techs — they will not buy a home warranty from Provo Plumbing again (1 of 24 reviews)

To be fair

Sewer and drain work dominates — sewer (2 mentions), drain-cleaning (2), hydro-jetting (2) all with positive sentiment (cited in 3 of 24 reviews)
Same-day or next-day responses for clogs and leaks cited across multiple reviews (cited in 3 of 24 reviews)
Slab leak found and contained quickly per recent 2025 review (cited in 1 of 24 reviews)

What reviewers praise

“A leaking pipe joint caused dampness in the cabinet. The plumber tightened and resealed the joint properly. Everything was tested before leaving. The cabinet is now dry.”

James Carter · ★★★★★ · Google · Dec 2025

The most critical take we found

No critical reviews among the 15 we analyzed — there is nothing negative to quote yet.

We read 24 of 25 reviews · newest from Dec 2025

(801) 877-5175

Full report →

Western Heating, Air & Plumbing

Caveats apply24/7 per Google listing

4.9 (2,649 Google reviews)3.3 on Yelp (31) 5.0 mi from downtown Provo

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

4.9 stars over 2,649 reviews; 81 of 100 analyzed are 5-star and praise techs by name, but 14 one-stars flag a missed heat-exchanger CO hazard and upsell pressure.

Rating mix — of the 15 reviews we analyzed2,649 total on Google

5★4

4★0

3★2

2★0

1★9

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Missed holes in a heat exchanger after a furnace tune-up; customer's CO alarm went off at night (1 of 100 reviews)
After-hours furnace call charged $400 and still failed; misdiagnosed an $82 part, no reply to complaint (1 of 100 reviews)
New HVAC install leaked through ceiling within 48 hours with unresolved water damage (1 of 100 reviews)

To be fair

Techs cited by name for clear explanations and tidy work (Dillon, Seth, John in 4+ reviews) (cited in 4 of 100 reviews)
Same-day arrival within the hour reported when scheduling allows (cited in 2 of 100 reviews)
Catches and fixes code/venting safety issues during routine service (cited in 2 of 100 reviews)

What reviewers praise

“Seth Harward came to my home on February 19, 2026 to clean the drains in my two bathrooms sinks. the tub drain in one bathroom and the shower drain in the second bathroom. I was impressed with the communication given to me by the company. They reminded me …”

Linda Peterson · ★★★★★ · Google · Mar 2026

The most critical take we found

“This company has gone down hill and might be rock bottom. On the last visit which was a furnace tune-up, they did the work (not sure how well) and presented my wife with thousands of dollars of recommended repairs and upgrades. The list was ridiculous and …”

Jason D · ★ · Google · Oct 2025

We read 100 of 2,649 reviews · newest from Mar 2026 · BBB A+ accredited

(385) 526-3384

Full report →Website ↗

Told Plumbing

Caveats apply24/7 per Google listing

4.4 (119 Google reviews)2.9 on Yelp (17) 9.3 mi from downtown Provo

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

BBB A+ accredited with 64 of 88 reviews at 5 stars, but 16 one-star reviews and themeCounts.expensive=8 signal real pricing disputes alongside strong workmanship praise.

Rating mix — of the 15 reviews we analyzed119 total on Google

5★7

4★0

3★1

2★2

1★5

Why we're cautious

Estimate jumped from agreed $150 to $500 mid-service with no advance notice on water heater work (1 of 88 reviews)
One reviewer alleges $965 charge to jet a mainline drain after multiple plumbers spent days diagnosing (1 of 88 reviews)
themeCounts.expensive=8 with specific complaints like $965 to jet a pipe and $500 surprise charge on a $150 tune-up (2 of 88 reviews)

To be fair

Workmanship cited in 14 reviews including pipe-tape-and-dope detail on water heater installs (cited in 3 of 88 reviews)
Honest diagnostic calls — Kelly cleaned a sump pump another company had quoted as a replacement (cited in 2 of 88 reviews)
Commercial project execution praised — boilers replaced with clean handoff and clear billing (cited in 2 of 88 reviews)

What reviewers praise

“I spent weeks looking for the right company to replace two boilers at my work. Told Plumbing's customer service and bid won them the project. They were able to get the project scheduled rather quickly and even considered the weather so as not to cause too …”

Jessica D. · ★★★★★ · Yelp · Dec 2022

The most critical take we found

“WATCH OUT! They will take you to the cleaners! They are a HUGE RIP OFF and completely DISHONEST. $965.00 to jet a pipe. I don't usually write reviews, but please read this before you hire Told Plumb and save yourself a big headache. I am writing this …”

Bryan Whittaker · ★ · Google · Dec 2022

We read 88 of 119 reviews · newest from Dec 2022 · BBB A+ accredited

(801) 785-2000

Full report →Website ↗

Valley Plumbing Heating & Cooling

Caveats apply24/7 per Google listing

4.8 (1,288 Google reviews)4.2 on Yelp (100) 15.0 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Same Valley Plumbing chain (1,288 reviews); 13 one-star reviews and recurring pricing transparency complaints — estimates ran 1/3 higher than competing quotes per multiple Yelp customers.

Rating mix — of the 15 reviews we analyzed1,288 total on Google

5★9

4★0

3★0

2★1

1★5

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Management/pricing not transparent per Yelp reviewers — same complaint pattern across multiple Valley Plumbing locations (2 of 100 reviews)
Estimates flagged 1/3 higher than competing quotes; same $80 VIP membership upsell complaint as other Valley locations (1 of 100 reviews)
Sewer line quote process required in-person visit after a customer-submitted inspection video — free estimate didn't include the camera work already provided (1 of 100 reviews)

To be fair

Jaxsen came on short notice with a reasonable price and the same-day work was well done (cited in 1 of 100 reviews)
Trey praised as transparent and not pushing upsells — Kevin C. similarly did not over-enthusiastically upsell on a water heater repair (cited in 2 of 100 reviews)

What reviewers praise

“Jaydon did an excellent job! He made me feel very comfortable, answered all my questions and was quick and efficient. He didn’t push anything on me, which I really appreciated.”

Christine Segura · ★★★★★ · Google · Mar 2026

The most critical take we found

“The good: courteous and clean personnel. Great communication. No charge for estimates. The bad: They sent 2 men when only 1 was needed. The estimate was 1/3 higher than what I ended up paying another company. I knew it was ridiculously high. They also tried …”

L E. · ★★ · Yelp · Dec 2019

We read 100 of 1,288 reviews · newest from Mar 2026

(385) 276-4284

Full report →Website ↗

We'd keep looking

The average rating hides complaint patterns we can't ignore

Any Hour Services - Electric, Plumbing, Heating & Air

We'd call someone else first24/7 per Google listing

4.8 (27,010 Google reviews)1.8 on Yelp (100) 5.2 mi from downtown Provo

Advertises 24-hour service on its Google profile — no reviews we analyzed mention after-hours response either way.

Our take — how we form it

Sharply split: of 100 analyzed reviews, 48 are 5-star and 48 are 1-star (consistency 0.03), with repeated surprise-fee complaints despite a 4.8 rating across 27,010 reviews.

Rating mix — of the 15 reviews we analyzed27,010 total on Google

5★4

4★0

3★1

2★0

1★10

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Surprise/high fees flagged repeatedly: ~$900 to hook up a fridge water line, ~$1,000 for a garbage disposal, $197 to unclog a toilet (3 of 100 reviews)
Multiple reviewers report no callback after complaints and refund disputes (2 of 100 reviews)
Despite the 'Any Hour' name, caller was told no technician available around midnight for a toilet emergency (1 of 100 reviews)

To be fair

Named techs (Sherri, Mark, Presley) praised for friendly, thorough work and clear walkthroughs (cited in 3 of 100 reviews)
Prompt arrival and quick fixes reported (fast_response cited 10 times) (cited in 2 of 100 reviews)

What reviewers praise

“Sherri came out today to snake our kitchen line. She was super friendly and professional. She quickly took care of the issue. I would recommend her to anyone!!”

Todd Ward · ★★★★★ · Google · Mar 2026

The most critical take we found

“I have used Any Hour for years with great success - until today. I needed a water heater repair under manufacturer warranty. The representative gave me the cost to install the replacement cost and explained that while the repair was under warranty I needed …”

Shelby S. · ★ · Yelp · Dec 2024

We read 100 of 27,010 reviews · newest from Mar 2026

(385) 832-6519

Full report →Website ↗

Admiral Plumbing Heating and Cooling

We'd call someone else first24/7 per Google listing

4.9 (1,183 Google reviews)3.3 on Yelp (26) 8.8 mi from downtown Provo

Lists 24-hour service on its Google profile — and reviewers describe after-hours calls.

Our take — how we form it

Consistently fast emergency response and solid workmanship, but significant pricing disputes and billing issues on Yelp suggest occasional dishonest practices that contradict their Google reputation.

Rating mix — of the 15 reviews we analyzed1,183 total on Google

5★6

4★0

3★0

2★2

1★7

Our sample skews heavily toward critical reviews — it disagrees with the Google average shown above.

Why we're cautious

Billing disputes and aggressive payment collection: 2 of 26 Yelp reviews report being charged for incomplete work, bullied into payment, and check cashed despite verbal agreement not to (2 of 122 reviews)
Massive Google-Yelp rating gap: 4.9/5 on Google (1,183 reviews) vs 3.3/5 on Yelp (26 reviews) suggests potential review filtering or different customer segments experiencing different service quality
High variance in dimension scores (31 points) indicates unpredictable service delivery—some technicians excellent, others problematic (2 of 122 reviews)

To be fair

Fast emergency response times: Multiple reviewers report same-day or next-day service, including weekend and holiday availability (cited in 4 of 122 reviews)
Competitive pricing when honest: 4 reviewers explicitly praise fair pricing and one reports saving over $1,000 vs competitors (cited in 4 of 122 reviews)
High workmanship quality when job is completed: 8+ recent Google reviews praise technician skill, professionalism, and thoroughness (cited in 4 of 122 reviews)

What reviewers praise

“Matt From Canada was great and completed my service just fine.”

Denise Rios · ★★★★★ · Google · Dec 2025

The most critical take we found

“Seriously that reviewer posted 5 stars? I am glad they had a great experience but for me it was completely opposite. Got their information from the Renaii website, Task: to unplug air intake and install flush valves. Flow on the Renaii was stopping mid …”

K K. · ★ · Yelp · Dec 2014

We read 122 of 1,183 reviews · newest from Dec 2025

(801) 465-3115

Full report →Website ↗

How we rank the plumbers on this page

We read the reviews — all of them we can get. For each plumber serving Provo we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 1,287 reviews across 15 businesses.
Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.

Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Nearby city guides

Payson, UT · 39 plumbers · 13 mi South Jordan, UT · 95 plumbers · 24 mi Herriman, UT · 85 plumbers · 27 mi Park City, UT · 22 plumbers · 33 mi Salt Lake City, UT · 79 plumbers · 38 mi