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The 12 plumbers serving Fentress, ranked.

12 plumbing companies serve the Fentress area within 20 miles, and we've read 286 of their public reviews — the critical ones first. After-hours options are thin in Fentress: just 5 of 12 list 24-hour service, so read those cards first if water is already moving. Rankings are not for sale.

Ratings run high here (median 4.9, nobody below 4.0), but the depth behind them varies: 7 companies carry 100+ reviews while others have a few dozen, which we treat as thinner evidence and say so on their cards. Where reviewers repeat a specific complaint — 5 of the 12 companies have one — it's flagged below with their exact words. One number worth knowing: Jon Wayne Service Company alone carries 2,020 Google reviews — the deepest review base in this radius. Across the reviews we analyzed, the work named most often is water heaters and drain clearing.

Updated Jul 11, 202620-mile radius of downtown FentressHow we rank
How we rank — the 60-second version

What we read: for each plumber, up to 100 recent reviews from Google, Yelp and BBB — the full text, not just the stars. For this page: 286 reviews across 12 businesses.

What moves a plumber up: repeated, independent evidence of showing up when promised, fair and upfront pricing, and work that holds. One glowing review counts for little; twenty that agree count for a lot.

What moves a plumber down: repeated complaint patterns — surprise fees, missed appointments, pressure sales — especially when they show up on more than one platform.

What never moves the ranking: money. One clearly labeled sponsored slot may appear above this list; it never changes the order below it.

Our take on each plumber is our opinion, grounded in the reviews we quote on this page. Full methodology ↓

Water everywhere right now? Shut off your main valve first, then jump to the 24/7 picks ↓. Every plumber below is one tap to call.

Our top picks

Consistent evidence of showing up, honest pricing, and work that lasts
1

Jon Wayne Service Company

Top pick24/7 per Google listing
4.9 (2,020 Google reviews) 14.9 mi from downtown Fentress

Fast emergency response with honest diagnostics, but occasional quality control gaps on installation details.

Rating mix — of the 5 reviews we analyzed2,020 total on Google
54
41
30
20
10

Small sample — we've analyzed only 5 of 2,020 reviews so far. Treat this as a first read.

Why we're cautious

  • 1 of 5 reviews mentions incomplete post-job cleanup and multiple missed installation steps (cover, netting, sensor orientation), suggesting inconsistent workmanship on complex jobs (1 of 5 reviews)
  • Installation quality control issues: one reviewer reported residue left in tub, water heater cover not installed, netting not installed, and sensor placed incorrectly (1 of 5 reviews)

To be fair

  • 4 of 5 reviewers praise quick responsiveness and same-day/1-hour emergency arrival (cited in 3 of 5 reviews)
  • 4 of 5 reviewers highlight thorough diagnosis and honest consultation without upselling (cited in 4 of 5 reviews)
  • 3 of 5 reviewers commend clear communication and detailed explanations of plumbing issues (cited in 3 of 5 reviews)
What reviewers praise
Chris was great. He arrived on time. He was very polite and was very clear about the problem and the anticipated solution. He was a wonderful ambassador for Jon Wayne. I will wait for the estimate but the first part was fantastic. Patrick
Patrick Cullinan · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 2,020 reviews · newest from May 2026

4.9 (900 Google reviews) 19.7 mi from downtown FentressNot a 24/7 shop

Shows up in 15 minutes even on holidays and explains everything clearly before charging—this is who neighbors recommend at 2am.

Rating mix — of the 5 reviews we analyzed900 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 900 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional emergency response: arrives within 15-90 minutes even during peak holidays when competitors are booked out (cited in 2 of 5 reviews)
  • 5 of 5 reviews praise transparent pricing and thorough explanation of work before and after service (cited in 3 of 5 reviews)
  • Consistently delivers quality workmanship: technicians test systems before leaving and address issues beyond the immediate problem (cited in 2 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Gary arrived for what I thought would be a simple unclogging. The issue turned out to be a bigger issue. Gary and his service manager gave me all the details. Showed me the images of the camera snake job and clearly outlined the issue underneath the home. …
Alyssa Calderon · ★★★★★ · Google · Mar 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 900 reviews · newest from Mar 2026

4.9 (242 Google reviews) 19.1 mi from downtown FentressNot a 24/7 shop

Consistently fast response times and professional work, but one credible report of no-show and billing without service delivery raises serious concerns about reliability.

Rating mix — of the 15 reviews we analyzed242 total on Google
514
40
30
20
11

Why we're cautious

  • One credible 1-star review (from June 2024) reports being charged for a service that was never completed and technician no-show after initial billing. Reviewer states: 'They charged me for not doing anything. They said they were going to come back to do the test and never did. They were harassing me to pay them to later on don't show up.' (1 of 100 reviews)

To be fair

  • Same-day or next-morning availability for emergency calls. 7 of 75 reviews explicitly mention same-day dispatch, scheduling for first thing in the morning, or arrival within hours. (cited in 7 of 100 reviews)
  • Dispatcher Randi consistently praised for responsiveness, scheduling coordination, and follow-up. 8 reviews specifically name Randi and commend her communication and availability. (cited in 8 of 100 reviews)
  • Field technicians (Casey, Dewy, Paul, Mark, Aidan) consistently described as professional, knowledgeable, and thorough. 12+ reviews cite specific plumber names with praise for work quality and explanations. (cited in 10 of 100 reviews)
What reviewers praise
In one day, PNM removed our water tank and installed an inline water heater and softener in our condo. The work was done professionally and no mess left behind. We'll definitely contact them in the future for any plumbing work.
Jim Snow · ★★★★★ · Google · Mar 2026
The most critical take we found
DO NOT HIRE THIS COMPANY! They will rip you off. They charged me for not doing anything. They said they were going to come back to do the test and never did. They were harassing me to pay them to later on don’t show up.
Maria Shallab · · Google · Jun 2024

We read 100 of 242 reviews · newest from Mar 2026

4

New Braunfels Plumbing & Drain

Top pick24/7 per Google listing
4.9 (236 Google reviews) 13.6 mi from downtown Fentress

Fast emergency response with consistently excellent workmanship—came out Christmas Eve and handles complex jobs that stump other plumbers.

Rating mix — of the 5 reviews we analyzed236 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 236 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviewers praise responsiveness and speed of service, with documented emergency availability on Christmas Eve (cited in 3 of 5 reviews)
  • 4 of 5 reviewers explicitly mention fair or affordable pricing despite high-quality work (cited in 4 of 5 reviews)
  • All 5 reviews highlight professionalism and clear communication, with one noting they 'clearly explained the issue' before repair (cited in 3 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Jacob and his team are the best around. They're responsive, quick, professional, and fairly priced. I've had NB Plumbing and Drain do lots of work, from running gas lines to a pool heater to installing a water softener. The quality of work on everything …
Bill Downs · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 236 reviews · newest from Feb 2026

5.0 (230 Google reviews) 17.2 mi from downtown FentressNot a 24/7 shop

JJ and crew arrive within 30 minutes to an hour and fix problems fast—5/5 across all reviews with zero complaints on pricing or quality.

Rating mix — of the 5 reviews we analyzed230 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 230 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews (100%) rate 5/5 stars with consistent praise for professional, efficient service (cited in 5 of 5 reviews)
  • Emergency responsiveness: 30-minute arrival during active emergency (burst pipes/backups), next-day service on weekend calls (cited in 2 of 5 reviews)
  • 4 of 5 reviews explicitly mention fair, reasonable, or very fair pricing with no upselling (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
None of my toilets would flush and water was backing up in shower and bathtub. Called J.J. And he arrived 30 minutes later and resolved the issue in within an hour. Great service, very professional and reasonable prices. I highly recommend Monkey Wrench …
Natalie Haywood · ★★★★★ · Google · Jan 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 230 reviews · newest from Jan 2026

4.9 (188 Google reviews)4.8 on Yelp (34) 17.7 mi from downtown FentressNot a 24/7 shop

Emergency-ready plumber with exceptional speed and transparency—gets to burst pipes within an hour and explains everything upfront, but one customer flagged a surprise $285 service charge.

Rating mix — of the 15 reviews we analyzed188 total on Google
513
40
30
20
12

Why we're cautious

  • Lack of pricing transparency in advance for service calls: Single 1-star review indicates the company did not clearly communicate service call fees before work began, leaving customer shocked at final bill. (1 of 136 reviews)
  • One documented surprise charge: Customer was quoted only 'service call charge' without clarity, then billed $285 for 15 minutes of cartridge replacement work on a warranty-covered part. (1 of 136 reviews)

To be fair

  • Exceptional emergency responsiveness: Multiple reviews document arrival within 1 hour of call, including after-hours service and next-day emergency scheduling during freezing weather. (cited in 3 of 136 reviews)
  • Clear communication and transparency: 8 reviews explicitly praise explaining the problem, options, or work process before charging; owner provides phone quotes and upfront pricing. (cited in 7 of 136 reviews)
  • Fair, competitive pricing across job types: 7 reviews describe 'great price', 'reasonable rates', or beating expectations on sewer drain, water heater, clog, and leak repairs. (cited in 7 of 136 reviews)
What reviewers praise
Travis was professional and punctual with being on time. He didn't hesitate to take the toilet off and fix my problem. I will definitely save their number and continue to use them. SM
Stephanie McDevitt · ★★★★★ · Google · Feb 2026
The most critical take we found
Asked them to replace a plumbing cartridge for master shower. The manufacturer already supplied the parts via warranty call. I asked what pricing would be and the only response was 'service call charge' but no clarity as to what this was. $285 later, 15 …
Ian Tenbrink · · Google · Nov 2023

We read 136 of 188 reviews · newest from Feb 2026

5.0 (59 Google reviews) 19.5 mi from downtown FentressNot a 24/7 shop

Fast emergency response with strong diagnostic skills and transparent pricing—ideal for urgent calls, though limited review volume means less data on pricing consistency.

Rating mix — of the 5 reviews we analyzed59 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 59 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Exceptional responsiveness: came out the next morning and arrived early, with another review mentioning same-day service during business hours (cited in 2 of 5 reviews)
  • Strong diagnostic expertise: identified multiple leaks that larger bonded companies missed over 6 months, and uncovered previous incompetent work (cited in 1 of 5 reviews)
  • Transparent pricing: 4 of 5 reviews explicitly mention no hidden costs, reasonable/fair pricing, and honest billing practices (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
My water softener was making a strange hissing sound and a neighbor recommended Gordon the Plumber. They came out the very next morning (arrived early even), diagnosed and rectified the problem by midday. Turned out I needed a pressure relief valve …
Daiquiri Lucas · ★★★★★ · Google · May 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 59 reviews · newest from May 2026

4.9 (54 Google reviews) 18.9 mi from downtown FentressNot a 24/7 shop

Same-day emergency response with thorough explanations and zero complaints across 54 Google reviews—your 2am burst pipe person.

Rating mix — of the 5 reviews we analyzed54 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 54 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Fast emergency response: same-day service and early arrivals documented across multiple reviews (cited in 2 of 5 reviews)
  • All 5 reviews emphasize clear communication: technicians explain problems, options, and warranties in detail (cited in 4 of 5 reviews)
  • Consistent professionalism and politeness noted by 4 of 5 reviewers, including named technicians (Dakota, Javier, Joshua, Chris, Mason, Andrew) (cited in 4 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Anchor Plumbing provided superior services pertaining to water heater installation and garbage disposal repair. The first technician, Dakota Arguijo, did a very impressive job at identifying code violations and providing several options for correcting. The …
MEM John Askew [16] · ★★★★★ · Google · Oct 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 54 reviews · newest from Oct 2025

Worth a look — with caveats

Real strengths, but read the concerns first
9

M.E. Plumbing, LLC

Caveats apply24/7 per Google listing
4.9 (669 Google reviews) 17.7 mi from downtown Fentress

They'll drop everything for emergencies and do excellent work, but expect to pay a 30-50% premium for the privilege.

Rating mix — of the 5 reviews we analyzed669 total on Google
54
40
31
20
10

Small sample — we've analyzed only 5 of 669 reviews so far. Treat this as a first read.

Why we're cautious

  • Pricing concerns on 2 of 5 reviews suggest they may be leveraging emergency situations and high demand to charge premium rates; one customer explicitly noted 'double price' but felt forced to accept due to time pressure with family emergency. (2 of 5 reviews)
  • Significantly above-market pricing: one customer paid $3,175 for water heater install with discount but noted could have saved $1,500-$2,000 elsewhere; another described cost as 'exorbitant' after crew of 3 spent full day on simple leak repair. (2 of 5 reviews)
  • Potential inefficiency on simpler jobs: crew inexperience required a senior plumber to join mid-day to complete a cracked pipe and cleanout cap replacement under kitchen sink, turning simple repair into all-day job with 3 technicians. (1 of 5 reviews)

To be fair

  • Exceptional emergency responsiveness: called Thursday afternoon, arrived Friday morning; another customer got fit in same-day after-hours when initial 6-day wait seemed imminent. (cited in 2 of 5 reviews)
  • Consistently high-quality workmanship across complex jobs: water softener installation, sewer line replacement with basement logistics, and routine repairs all praised as professional and thorough. (cited in 2 of 5 reviews)
  • Outstanding communication and customer care: owner Mike and office staff actively involved; team members answer questions throughout projects and provide reassurance during stressful situations. (cited in 2 of 5 reviews)
What reviewers praise
I own a duplex and had a water softener installed in both units. It took pretty much all day, but the work was done professionally. I am very pleased with the results.
Alex Guzman · ★★★★★ · Google · Mar 2026
The most critical take we found
ME Plumbing came out for a leak detection and repair. The crew they sent out seemed inexperienced and it took almost a full day to locate and fix a cracked pipe and replace a clean out cap under the kitchen sink. A senior plumber arrived to help around …
Heath Bentley · ★★★ · Google · Mar 2026

We read 5 of 669 reviews · newest from Mar 2026

We'd keep looking

The average rating hides complaint patterns we can't ignore
10

Mr. Rooter Plumbing of San Marcos

We'd call someone else first24/7 per Google listing
4.8 (85 Google reviews) 14.4 mi from downtown Fentress

Fast response times and honest advice on solutions, with consistently fair pricing across all five reviews.

Rating mix — of the 5 reviews we analyzed85 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 85 reviews so far. Treat this as a first read.

What reviewers keep saying

  • Rapid emergency response: 3 of 5 reviewers explicitly mention quick arrival and fast job completion (cited in 2 of 5 reviews)
  • Honest diagnostic and solution recommendations: technician proactively warned about water heater failure risk and suggested more durable alternative despite higher upfront cost (cited in 1 of 5 reviews)
  • Competitive pricing: 2 of 5 reviewers noted costs lower than competing quotes (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Karen worked around my schedule. Initial called to Amy, and all three are professional, courteous and got the job done quick!
Debra West · ★★★★★ · Google · Feb 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 85 reviews · newest from Feb 2026

11

Texas Plumbers 1 LLC

We'd call someone else first
4.9 (67 Google reviews) 17.4 mi from downtown FentressNot a 24/7 shop

Javier shows up fast even on weekends, explains everything clearly, and doesn't cut corners—ideal for emergency calls when you need it done right the first time.

Rating mix — of the 5 reviews we analyzed67 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 67 reviews so far. Treat this as a first read.

Why we're cautious

  • One review documents reschedule due to job overrun: owner called Thursday evening to push Friday appointment to Monday when previous job ran late (1 of 5 reviews)

To be fair

  • All 5 reviews praise professionalism and workmanship quality; Javier specifically mentioned by name in 4 reviews as doing thorough, no-corner-cutting work (cited in 4 of 5 reviews)
  • Weekend and next-day availability documented: showed up Saturday 9am after Friday estimate, installed water heater same day approval given (cited in 2 of 5 reviews)
  • Follows up proactively after job completion; 2 reviews mention unsolicited callbacks to answer questions or confirm satisfaction (cited in 2 of 5 reviews)
What reviewers praise
Great service! I called on a Thursday and was able to schedule an appointment for first thing Friday. Later that evening, the owner called to let me know they were still finishing up another job and would need to reschedule, so we set it for Monday. They …
Austin Rowan · ★★★★★ · Google · Apr 2026
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 67 reviews · newest from Apr 2026

12

Kyle Plumbing & Drain

We'd call someone else first24/7 per Google listingSmall track record
5.0 (12 Google reviews) 19.1 mi from downtown Fentress

Fast arrival, fair pricing, and consistently excellent workmanship—this is the plumber you want showing up at 2am with a burst pipe.

Rating mix — of the 5 reviews we analyzed12 total on Google
55
40
30
20
10

Small sample — we've analyzed only 5 of 12 reviews so far. Treat this as a first read.

What reviewers keep saying

  • All 5 reviews praise fast response times and quick completion; one reviewer noted ~1.5 hours from call to finished repair (cited in 3 of 5 reviews)
  • Pricing explicitly mentioned as fair/affordable in 2 reviews, with one noting onsite quotes were cheaper than expected (cited in 2 of 5 reviews)
  • Technicians arrive prepared with parts already in vehicle, reducing service time (cited in 1 of 5 reviews)

What reviewers complain about

  • No repeated complaints found in the reviews we've read.
What reviewers praise
Kyle Plumbing did an excellent job with my water softener repair. The technician was friendly and got it working like new again. Highly recommend!
Scarlett Wilson · ★★★★★ · Google · Mar 2025
The most critical take we found

No critical reviews among the 5 we analyzed — there is nothing negative to quote yet.

We read 5 of 12 reviews · newest from Mar 2025

What reviewers complain about in Fentress

The repeated complaint patterns our read surfaced, business by business — each links to the card where the supporting quotes live. How we find these →

  • Jon Wayne Service Company1 of 5 reviews mentions incomplete post-job cleanup and multiple missed installation steps (cover, netting, sensor orientation), suggesting inconsistent workmanship on complex jobs
  • Plumber Near MeOne credible 1-star review (from June 2024) reports being charged for a service that was never completed and technician no-show after initial billing. Reviewer states: 'They charged me for not doing anything. They said they were going to come back to do the test and never did. They were harassing me to pay them to later on don't show up.'
  • Clear and Present Plumbing LLCLack of pricing transparency in advance for service calls: Single 1-star review indicates the company did not clearly communicate service call fees before work began, leaving customer shocked at final bill.
  • M.E. Plumbing, LLCPricing concerns on 2 of 5 reviews suggest they may be leveraging emergency situations and high demand to charge premium rates; one customer explicitly noted 'double price' but felt forced to accept due to time pressure with family emergency.
  • Texas Plumbers 1 LLCOne review documents reschedule due to job overrun: owner called Thursday evening to push Friday appointment to Monday when previous job ran late
  • Jon Wayne Service CompanyInstallation quality control issues: one reviewer reported residue left in tub, water heater cover not installed, netting not installed, and sensor placed incorrectly
  • Clear and Present Plumbing LLCOne documented surprise charge: Customer was quoted only 'service call charge' without clarity, then billed $285 for 15 minutes of cartridge replacement work on a warranty-covered part.
  • M.E. Plumbing, LLCSignificantly above-market pricing: one customer paid $3,175 for water heater install with discount but noted could have saved $1,500-$2,000 elsewhere; another described cost as 'exorbitant' after crew of 3 spent full day on simple leak repair.

How we rank the plumbers on this page

  1. We read the reviews — all of them we can get. For each plumber serving Fentress we pulled up to 100 recent reviews from Google, Yelp and BBB and read the full text. For this page: 286 reviews across 12 businesses.
  2. Patterns beat anecdotes. A plumber moves up when independent reviewers keep describing the same behavior: showing up when promised, quoting before working, work that holds. One rave changes nothing.
  3. Complaints count double when they repeat.Surprise fees, missed appointments, pressure sales — when the same complaint appears across reviewers (or across platforms), it caps how high we'll rank a business regardless of its star average.
  4. Money never moves the ranking.A plumber can buy the clearly-labeled sponsored slot at the top of the page — visibility, not endorsement. A business we wouldn't recommend can't buy the slot at all, and no payment changes the ranked order.
  5. Our take is our opinion.It's grounded in the reviews we quote and count on this page — check our evidence and disagree with us if you like. That's the point of showing it.
Every quotation on this page is reproduced verbatimfrom a publicly posted review and attributed to its author, star rating, platform and date. Star averages and review counts are Google's (or Yelp's) as of our last data pull. “Rating mix” charts describe only the set of reviews we analyzed, which we state on every card. Read the full policy — including what we do not do — on our methodology page.

Areas served

The plumbers on this page also serve Prairie Lea — this Fentress guide covers those areas.

Nearby city guides